We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN Congress Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Congress Hotel
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"name":"ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

373 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN Congress Hotel
See the most recent reviews
Showing 220: English reviews
Orpington
Level Contributor
212 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

A group of us travelling from Tbilisi stayed at this hotel for a two day conference in Yerevan. This hotel is very convenient for freedom square being a couple of hundred metres away. The Rooms were comfortable and super clean and the staff pleasant and helpful. The hotel boasts a very nice outdoor swimming pool that I could see from... More 

Helpful?
Thank CriticP
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking time to share your and your colleagues feedback on TripAdvisor which is very much appreciated. I am delighted that you enjoyed your overall stay finding our rooms comfortable, clean and all the staff very pleasant and helpful. Our team will be glad to know that their efforts contributed to your enjoyment of the... More 

Chisinau, Moldova
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 19, 2014

A really good 4* hotel in its category. Nothing more, nothing less. A big bonus is a great swimming pool. A thing to consider is the breakfast: something definitely is missing. The area somehow is not very pleasant, except the terrace with a view on the pool where you can have your breakfast. The variety of food is modest. Cleaning... More 

Helpful?
1 Thank Janessik
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Janessik, Thank you for sharing your feedback in regard to your recent stay at BEST WESTERN Congress Hotel. I am delighted that you have made the most of our hotel and that you have enjoyed the cleanliness of the hotel.l You can always count on our professional and dedicated team, who take great pleasure in making our guests stay... More 

Astana, Kazakhstan
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 10, 2014

Stayed three times over the last two years. The hotel was very close to the office I was visiting and it was a very convenient option. Everything was quite practical and worked well enough. Good value for the price. Try Italian restaurant at the hotel; fresh ingredients and good chef. Many excellent choices in close vicinity for local cuisine as... More 

Helpful?
2 Thank sto_kz
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, I am delighted to learn that you enjoyed your stay at BEST WESTERN Congress Hotel. Our Hotel is located next to the English Park, as well as many major attractions and I am glad that you took advantage of this central location. Our Chef Cook will be delighted to hear that you appreciated wide range of fresh... More 

Durban, South Africa
Level Contributor
154 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed June 20, 2014

Stayed here for a week at the beginning of May. Used the hotel as a base to explore the surrounding areas of Armenia. For this, the hotel was fit for purpose. The hotel is ideally situated a few minutes from Republic Square with public gardens on two sides. Everything in central Yerevan is within easy walking distance. Reception is efficient,... More 

Helpful?
3 Thank KLBTraveller
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking time to post your review on TripAdvisor following your recent stay with us at BEST WESTERN Congress Hotel. It was pleasing and rewarding to read your detailed review. We love to create cozy and warm atmosphere for our guests and I am thrilled that you liked your stay as well as your room... More 

Troy, Michigan
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 5, 2014

I stayed here for two nights. It is a decent hotel just a 5 minute walk from Republic Square. The room is of good international standards one would find in North America or Western Europe. The bed was comfortable and the tv had english channels. The breakfast was decent. The room was very quiet even though if it faced the... More 

Helpful?
1 Thank jeffbl88
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay at Best Western Congress Hotel and for your review on TripAdvisor. I was pleased to read that you were satisfied with your stay and valued all our services and facilities. Your observations are very encouraging and they definitely act as a great motivator. It was a pleasure to be... More 

Palm Desert, California
Level Contributor
157 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed June 2, 2014

Booked for two nights, stayed extra night. Breakfast was very good, omelet made to order. Italian restaurant was excellent. Pizza very well done. Staff friendly and helped with all questions. Pool area was great for swimming and tanning

Helpful?
2 Thank Soup8
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Soup8, Thank you for taking time and sharing your feedback on TripAdvisor. I am pleased to see that you had an enjoyable stay at Best Western Congress Hotel. It is very encouraging to see that you highlighted our rich buffet breakfast, Italian homemade pizzas as well as professional personnel. Thank you once again for choosing our Hotel. We will... More 

Vienna, Austria
Level Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 25, 2014

After a long flight I arrived at 5am and all i wanted was sleep. Check-in was super fast and the staff very friendly (even reminded me to close the curtains if i wanted more sleep as the sun would rise very soon). All the staff was very kind and went out of their way my whole stay. The rooms are... More 

Helpful?
1 Thank badeente24
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with the TripAdvisor audience. I was delighted to read that you had a great stay with us and found our staff to be very friendly and pleasant. I truly believe that it is through our great team that we can make difference to the service we provide... More 

Dabrowa Gornicza, Poland
Level Contributor
89 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 22, 2014

I stayed just one day and night in Yerevan in Best Western. The hotel is centrally located, big, modern. The rooms are quite small but nice. You have everything you want there, toiletries, hairdryer,towels. The wifi is working properly. Just one negative thing. As we had to leave the hotel at 4 in the night and we paid for room... More 

Helpful?
1 Thank 517Magdalenka517
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Magdalena, Thank you for staying at our hotel and for taking your precious time to write a review on TripAdvisor. Your praising comments of our hotel and facilities are much appreciated and it was a delight knowing that you had a pleasurable stay. On the other hand I am sorry that you weren't satisfied with the early breakfast. However,... More 

Vadodara, India
Level Contributor
100 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed May 20, 2014

We stayed in Congress Hotel for 4 nights in April beginning thinking that a nice hotel. We have booked a king size bed to have a better room but the size of the room is equivalent to First world hotel in Genting Island in Malaysia, I mean the smallest. Location of the hotel is very good with an 800 meters... More 

Helpful?
Thank ThomasOommen
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Mr. Oommen, Thank you for taking time to post your feedback about your recent stay. I am disappointed you didn't like your stay here and were not able to see and feel Best Western services. I would be glad to give some clarifications regarding your comments. 1. Our Hotel rooms provide leisure and business travelers with comfort and the... More 

Moscow, Russia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 18, 2014

Apparently, despite 24C air temperature and the ability to heat the water to 26C, one can't swim in May, as swimming season starts in June. They'll bring you a kettle, but no cups. Cups but no tea... The safe has a key lock with the heaviest chain ever that you have to lug around town with you. The location is... More 

Helpful?
Thank RogerRamjet68
BWCongressHotel, General Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking your time to share your opinion about your recent experience at the Best Western Congress Hotel. Your feedback gives us the opportunity to measure the satisfaction of our guests and monitor the quality of our service. I am glad to read that you are taking in high consideration the friendliness of our personnel,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

173 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (145)
Viewed
View from Room (8)
Viewed
Dining (29)
Viewed
Bathroom (5)
Viewed
Room/Suite (22)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (35)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Dining (2)
Viewed
View from Room (2)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (9)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (5)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Yerevan hotels
0.3 mi away
Republica Hotel Yerevan
Republica Hotel Yerevan
#1 of 59 in Yerevan
4.5 of 5 stars 302 reviews
0.2 mi away
Armenia Marriott Hotel Yerevan
0.4 mi away
Tufenkian Historic Yerevan Hotel
Show Prices
Show Prices
Show Prices
0.6 mi away
Royal Tulip Grand Hotel Yerevan
0.8 mi away
Ani Plaza Hotel
Ani Plaza Hotel
#11 of 59 in Yerevan
4.0 of 5 stars 304 reviews
0.3 mi away
Paris Hotel
Paris Hotel
#5 of 59 in Yerevan
4.5 of 5 stars 135 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Location: Armenia > Yerevan
Price Range: $97 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Hotwire, Travelocity, Odigeo, HotelTravel.com, Priceline and Agoda so you can book your BEST WESTERN Congress Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#7 Luxury Hotel in Yerevan
#7 Family Hotel in Yerevan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay