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Best Western Congress Hotel

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Traveler (236)
Room & Suite (93)
Dining (34)
Overview
  • Excellent41%
  • Very good45%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“republic square”(77 reviews)
“swimming pool”(22 reviews)
“nice pool”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (599)
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349 results
Traveler rating
144
145
36
14
10
Traveler type
Time of year
LanguageEnglish
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144
145
36
14
10
Show reviews that mention
All reviewsrepublic squareswimming poolnice poolbusiness tripchecking inbreakfast staffcurrency exchangevery nice hotelshort stayclean roomsdowntown yerevanwalking distancenorthern avenueby footnice breakfastspecial thanksmini bar
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1 - 5 of 349 reviews
Reviewed 4 days ago via mobile

Well what can I say!!! Staying at the Congress hotel was one of the best decisions ever made. The hotel was beautiful, the pool was exactly what one needed when in Armenia during the summer, and the staff made our stay as comfortable as possible....More

Thank Saree K
Response from 925marketingm, Manager at Best Western Congress HotelResponded 3 days ago

Dear Saree K, Thank you for your review. Thank you for making Best Western Congress Hotel a part of your trip to Armenia and found our hotel convenient. It is our pleasure to know that you enjoyed our cozy pool. We do our best to...More

Reviewed 1 week ago via mobile

Unfortunately I have got a bad experience with the hotel. It started once I arrived to the hotel - the hotel was under renovation so once I arrived, there was a bad smell of dust everywhere. Being allergic to dust makes it a big thing...More

Thank Ekaterina E
Response from 925marketingm, Manager at Best Western Congress HotelResponded 1 week ago

Dear Ekaterina E, Thank you for sharing your experience with us as your opinion is very important to us and helps us a lot in improving our service to the better. We are sorry to know that your stay was not a complete success and...More

Reviewed 2 weeks ago via mobile

Stayed for few days ( it was a second stay at this hotel); Positive; 1. Breakfasts- high quality + liked breakfasts being arranged at pool side 2. Pool- a good one, big enough, towels are always available. 3. Location is perfect to walk down to...More

Thank SAskhat
Response from 925marketingm, CSR Manager at Best Western Congress HotelResponded 1 week ago

Dear SAskhat, We are very grateful to You for taking time and reviewing Your stay with us. Thank You for pointing out our fresh breakfast poolside where our guests enjoy not only tasty food but also cool Summer weather. Our pool is one of the...More

Reviewed 2 weeks ago via mobile

Very happy with the hotel. The pool area was a perfect place to hang out when we weren’t touring the sites. The staff was world class. Sargis the concierge was the best. Very helpful and full of great suggestions. As was Talar who was his...More

Thank Garen A
Response from 925marketingm, Manager at Best Western Congress HotelResponded 2 weeks ago

Dear Garen A, Thank you for your warm feedback. We are very pleased that you found our location convenient. Thank you for your warm words regarding our friendly staff. It is our pleasure to know that our team had a positive impact on your stay....More

Reviewed 2 weeks ago via mobile

Very bad hotel , breakfast is from 7 am the door was closed . We had a trip that we almost missed . room not clean , towels in the room are not clean .I don’t recommend this hotel to anyone . We are very...More

Thank Dalia D
Response from 925marketingm, Manager at Best Western Congress HotelResponded 2 weeks ago

Dear Dalia D, Thank you for sharing your experience with us. We are sorry to know that some of your expectations were not met and we will do our best to satisfy your demands during your next visit. We place a high priority in the...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Free Parking
Wheelchair access
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$72 - $136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Yerevan
#10 Luxury Hotel in Yerevan
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$72 - $136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Yerevan
#10 Luxury Hotel in Yerevan
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (236)
Room & Suite (93)
Dining (34)
Pool & Beach (18)
Business Center & Event Rooms (15)
Questions & Answers
Ask a question
ezzat z
June 11, 2017|
AnswerShow all 2 answers
Response from POEC P | Reviewed this property |
They offer hotel pick up for a fee.
1
Vote
Christina C
May 2, 2017|
AnswerShow all 2 answers
Response from 925marketingm | Property representative |
Dear Christina, Thank you for contacting us. Please be kindly informed that our hotel profides full laundry services per guest request. The fee for laundry services may vary and depends of service type. You can make your... More
1
Vote
sheikha81
March 3, 2017|
Answer
Response from Jigisha R | Reviewed this property |
Cannot answer your question ok
0
Votes
Room Tips
"Insist about non smoking room"
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"easy access; in the heart of the city"
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"Any room will be good"
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"Room with the view to the Mount Ararat."
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