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BEST WESTERN Congress Hotel

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387 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at Congress Hotel for 3 days. First of all I want to mention the excellent location which was really important for me (as I was staying for business), it is located in the city centre, so you can reach the Republic Square in 3-5 minutes by walk.The second advantage is for sure my lovely RAFFAELLO!!!Good and helpful staff... More 

Helpful?
Thank tomsonjohn3
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear tomsonjohn3, Thank You for taking time and leaving such kind of positive review. Your opinion about our hotel is very important to us. Happy to hear that you liked our hotel with its location, comfort and service. We are glad that our location helped you much during your stay and you enjoyed your time at our "Raffaello" Restaurant where... More 

Dubai
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had satisfactory stay at The Best Western Congress Hotel and obviously the beautiful city Yerevan. The city has a lot to offer for sight seeings, family outings, plus of course their finest cuisine at Restaurant call Beer Academy. We would suggest that Must experience the world's longest rope-way cable car plus all the Ancient In Tact Monasteries for calmness... More 

Helpful?
Thank Jigisha R
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Jigisha R, Thank You for taking time and sharing your impressions on your last stay. It's an honor for us to hear such kind of beautiful words about our country. We are happy that you enjoyed our country with its unique and untouched nature, sight seeings and historical places and of course mountains which are the visit cards of... More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We have stayed here for the first time with my wife. Our room was in the 6th floor and every morning we had an opportunity to admire the beauty of the mount Ararat and swimming pool of the hotel. The service was very good , they even gave us a bottle of Armenian champagne and cake as we were celebrating... More 

Helpful?
Thank Shanti G
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Shanti G, Thank You very much for sharing with us your impression on your last stay. Your opinion about our hotel is very important and useful to us. It's nice to hear that you with your wife enjoyed your stay and liked our hotel with its beautiful view, swimming pool and service. We are glad that you liked our... More 

Sopot, Poland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I received a nice room with a balcony. I liked it. During the hot day I went to an outdoor swimming pool. It was so nice. The girls at the reception were nice, professional and helpful. I enjoyed the breakfast.

Helpful?
1 Thank Tomasz_Balticus
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Tomasz_Gdansk, Thank You very much for taking time and leaving the review of your stay. We do value your opinion about our hotel which is really very important and helpful to us. Happy to hear that you liked out hotel and enjoyed staying with us . We are pleased that our swimming pool helped you relax in this hot... More 

Tehran, Iran
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

At first I need to appreciate for hotel management cooperation regarding my online payment issue. Best Western Congress hotel is a clean hotel, in one word. The location is great and close to republic square and also the staffs were kind and helpful. But, I expected to have a bigger room based on Hotel website's photos, it was not. After... More 

Helpful?
Thank mehdii a
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear mehdii a, Thank You for taking time and leaving the review of your stay. Your opinion about our hotel is very important and useful to us. Happy to hear that you liked the comfort, cleanness and location of the hotel. As regards the room sizes want to kindly inform you that in the near future we are going to... More 

Yerevan, Armenia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The reception was not welcoming, the key did not work so we had to return to the reception, a cleaner burst into our room as we were changing, at 9 25am a cleaner came knocking on our door. It is Sunday! The pillows are so bulky I had to sleep without one, the duvet is heavy even though it is... More 

Helpful?
Thank rebcca
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear rebcca, Thank You very much for taking time and leaving the review of your stay. Your opinion about our hotel is very useful and important to us. We do apologize for the inconvenience caused during your stay as it is not the way we used to give our service. As regards our housekeeping every morning they clean the rooms... More 

Tehran
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had stayed in congress hotel for 4 nights.The location is in the city centre.the staff were nice and so helpful.The swimming pool was fine,actually it is fine in summer,on the other hand gym was equipped with appropriate fasilities.The weakness of this hotel is the room size,especially for family it is not comfortable enough.At the end I recommend it to... More 

Helpful?
Thank Hamed_Sh
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Hamed_Sh, Thank You for taking time and leaving the review of your stay. Happy to hear that you liked our hotel and enjoyed your stay . It's nice to hear that you enjoyed the swimming pool and the gym and other facilities of the hotel . Our hotel is located in a place from which you can easily reach... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

An old fashion character of the hotel makes it very peaceful and attractive. The pool makes this hotel a really paradisiacal place. Staff is professional and cordial. Special thanks to the very efficient, friendly and simply adorable SARGIS! Will for sure recommend this hotel to anyone who goes to Yerevan.

Helpful?
Thank Alexander T
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Alexander T, Thank You for sharing with us your impression on your last stay. It's nice to hear that you liked our hotel and enjoyed staying with us . Happy to hear that our swimming pool helped you to relax in this hot summer. Our team is always ready to go out their way to make your stay enjoyable... More 

Stone, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

After driving off road four three days this place was an oasis. I checked in the straight into the loverly pool. Hotel was very clean & spacious the staff could not do enough for us very helpful people. We will visit again

Helpful?
Thank Brom1972
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Brom1972, Thank You for sharing with us your opinion on your last stay. We are glad that you enjoyed our hotel with its comfort , facilities and cleanness. Our team is always ready to do their best to make your stay enjoyable. Thank You for being our guest and sure for your next stay you will also enjoy our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Location: Armenia > Yerevan
Price Range: $84 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#7 Family Hotel in Yerevan
#8 Luxury Hotel in Yerevan
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