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BEST WESTERN Congress Hotel

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BEST WESTERN Congress Hotel
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434 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Bologna, Italy
Reviewed 2 days ago NEW

I have been visiting Yerevan for a business trip in February. I chose the hotel based on what I had read in tripadvisor. Now I should say that all the good things that other visitors had reported about this hotel are true: - Very excellent, polite and helpful staff (I can say that the staff are the among the best...

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Helpful?
Thank alinikbakht
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear alinikbakht, Thank You for spending Your time to give us a positive feedback. What is the highest priority for us is the satisfaction of our guests. It is our pleasure to hear that You liked hotel staff, lotacion, unlimited American buffet breakfast, comforable rooms. It was so nice to meet You at our hotel and we hope You will...

Rome, Italy
Reviewed 3 days ago NEW

I've been in Armenia for work and a friend of mine (Gianluca Bertogna) suggest me this Hotel. It has been great ! Nice atmosphere, fantastic italian restourant, very good wine and the staff is amazing, very nice and friendly girls at the reception ! Thanx for all, see you next time !

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Helpful?
Thank paoloromanox
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear paoloromanox, Thank You very much for leaving such of positive review. We value Your opinion about our hotel which is very useful and motivating for us. We are happy that You chose our hotel and enjoyed Your stay. It is so nice to hear that You liked our Italian "Raffaello" Restaurant where You are also welcome to enjoy unlimited...

Reviewed 3 days ago NEWvia mobile

I spent two nights in this hotel for a business trip. The rooms are big and comfortable, the restaurant's quality is extremely high and service is great. Absolutely recommended either for a short or long stay.

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Helpful?
Thank Guido G
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Guido G, Thank You for taking the time and sharing Your experience. The fact that You liked our comfortable rooms, Italian "Raffaello" Restaurant and service of the hotel means a lot to us. We hope that next time you will stay a little bit longer in order to have more time to enjoy all other services that we provide:...

Zagreb, Croatia
Reviewed 2 weeks ago

Great hotel with nice breakfast. People working in hotel are really warm and always glad to help. If you late for breakfast there is always someone who will serve your breakfast event time end up. Nice outdoor swimming pool with equipped gym. Room's are modern with free WiFi.

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Helpful?
Thank ivanstefic
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear ivanstefic, Thank you for leaving such a positive and important review. It was pleasant for us to host and get acquainted with you in our hotel. We do appreciate that you value our work and service. All hotel team is doing its best to meet customer demand. We are extremely happy that you liked our full American buffet breakfast...

Dubai, United Arab Emirates
Reviewed 5 weeks ago via mobile

The hotel itself could use some attention inside the rooms but they are comfortable and great value for money. The food is well catered for and the staff were extremely helpful and very well spoken in English. Special thanks to the concierge (I forget his name right now), he went beyond his duties to help us and suggested many great...

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Helpful?
1Thank BryanS1981
CongresshotelYVN, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear BryanS1981, Thank You very much for taking time and leaving the review of your stay. It was pleasure for us to host you and we are glad that our services , comfort of the rooms, food and all the team made your stay more enjoyable. It's nice to know that you liked our Italian "Raffaello" restaurant and that you...

Reviewed December 28, 2016 via mobile

I found this hotel thru booking.com. As it was our first time in Yerevan, we found this hotel in good location. Only walking distance to nearby Parks, Northern Avenue, Swan Lake, Armenian Opera Theater, History Museum of Armenia. And just 5 minutes taxi away to Dalma Mall, Genocide Museum. The rooms are okay but cozy enough to stay. We loved...

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Helpful?
1Thank Helen Grace Z
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Helen Grace Z, Thank You for taking time and leaving the feedback of your stay. We are glad that you liked our hotel and enjoyed staying with us. Happy to hear that the location of our hotel helped you much during your stay and that You liked our country with its sightseeing's and surroundings. It's pleasure for us to...

San Francisco, California
Reviewed December 15, 2016

I stayed here for five nights on business. The hotel is basic (like you would expect of a Best Western), but it's clean and comfortable. Most importantly, it's convenient. The hotel is about five minutes from the main square, and we were able to walk everywhere. Even though I was there on business, I was able to sneak out to...

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Helpful?
Thank ykwriter
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear ykwriter, Thank You very much for taking time and leaving the review of Your stay. Your opinion about our hotel is very important and useful to us and we are glad that you liked our hotel and enjoyed staying with us. Happy to hear that our location helped you much during your stay and the comfort of the hotel...

Washington DC, District of Columbia
Reviewed December 15, 2016

As others have noted, this is a good hotel in a great location within Yerevan. The rooms are standard and comfortable, although could perhaps use some updated decor. The staff was quite helpful and friendly, and breakfast included a variety of both local and Western food options.

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Helpful?
1Thank Alyssa S
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Alyssa S, Thank You very much for leaving the review of Your stay. We are happy to hear that you liked our hotel with all its facilities, comfort and location . Concerning the decor want to kindly inform you that next year we are going to renovate the hotel and make it more stylish and fresh so be sure...

Reviewed December 7, 2016

We stayed at the Congress Hotel for 3 days and liked it so much we extended our stay. Twice! The location is excellent, overlooking a park and yet only a short stroll to places of interest in the city. We walked to the Cascades, took a short taxi to Ararat Brandy Company, ate at great restaurants locally and enjoyed the...

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Helpful?
Thank Paul H
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Paul H, Thank You very much for such kind of positive review. It was pleasure for us to host you at our hotel and we are glad that you liked it to the fullest. Happy to hear that our location helped you much during your stay and made your stay more comfortable. It's nice to hear that you enjoyed...

Yerevan, Armenia
Reviewed November 21, 2016

It was a dinner with colleges after grand opening of our office. Most of the guests left early and half of the tables were free after an hour. After the president's leave the service became terrible. Servants were laughing and talking next to us. They started to move furniture from the hall very, very loudly. The noise was so horrible...

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Helpful?
Thank maryprazyan
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Location: Armenia > Yerevan
Price Range: $64 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#7 Family Hotel in Yerevan
#8 Luxury Hotel in Yerevan
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Congress Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get rooms at the northern side because of better view”
 of 5 bubbles alinikbakht, 2 days ago | Read review
“Upper floors are quieter as the hotel is on a main road.”
 of 5 bubbles AlyssaS360, Dec 15, 2016 | Read review
“Rooms overlooking the park would be my choice, but the rooms at the rear are possible quieter than the front rooms.”
 of 5 bubbles paulhA5176UG, Dec 7, 2016 | Read review
“Great location.”
 of 5 bubbles Soup8, Nov 19, 2016 | Read review
“The higher the floor the better!”
 of 5 bubbles 363mega, Oct 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question