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BEST WESTERN Congress Hotel

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357 Reviews from our TripAdvisor Community

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Showing 207: English reviews
2 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

A friendly hotel with poite person. It has a very beautiful view in rooms. If you like to swim have a beautiful and big swimming pool. The breakfast is so good and Diverse . The hotel lobby is not very pretty and is old. There was no water hose after After pouring out but its amazing All hotels in Armenia... More 

Helpful?
Thank erfank85
France
1 review
5 of 5 stars Reviewed 1 week ago

I found Congress hotel very amazing and advise everyone to stay there when visiting Armenia. I liked the service, professionalism of the staff. As well as this its location is very convenient for tourists as it is situated in the center of the city.

Helpful?
Thank slily6588
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear slily6588, Thank You very much for sharing with us your impression on your last stay. We are glad that you liked all the facilities, service and comfort of our hotel and the location which we hope helped you much during your stay. Thank You for recommending us and hope to see you again in our hotel. Best Regards, Karapet... More 

1 review
5 of 5 stars Reviewed 1 week ago

i arrived Yerevan with my friends without having a reservation. We were walking in the center and found out this hotel. Reception staff helped me to get a room. They were very friendly and helpful. I liked also the breakfast buffet. The only thing i didn't like is the size of room. I stayed in the room with my two... More 

Helpful?
Thank John S
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear John S, Thank You for taking time and leaving the review. It's nice to hear that among all the hotels in the city you have chosen ours'. We are very happy that you liked our hotel . Concerning the room size want to kindly inform you that as you came without reservation that was the only room available so... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

At the first sight, I just said to myself "the pictures look much better than the reality". I will not complain about the service and the staff because they were very friendly and cooperative. The rooms are clean and comfortable and the hotel is very close to the republic square which is the heart of the city. I was satisfied... More 

Helpful?
3 Thank Jahan R
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Hello Dear Jahan R, Thanks for taking time and leaving the review of your stay. It's nice to hear that you liked our hotel with its comfort, service and location which we hope helped you much during Your stay. As regards your expectations on hotel building want to kindly inform you that in the near future we are going to... More 

Crusheen Ireland
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Sadly I feel compelled to write this review. Over the last several years we have stayed frequently in this hotel a place that we both looked forward to visiting and enjoyed staying in, a warm welcome and genuinely friendly staff. Sadly that is no longer the case Something like 70% of the staff have changed recently and the change is... More 

Helpful?
5 Thank 802AngelaS
BWCongressHotel, General Manager at BEST WESTERN Congress Hotel, responded to this review

Dear 802AngelaS, Thank You for taking time to leave your impression on your last stay. Allow us to explain to you what is really going on in our hotel. As regards the staff the changes are physical after many years and all the new staff is being properly and attentively trained as many guests of ours can reconfirm to you.There... More 

Tehran, Iran
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 14, 2016

This hotel is located just 5 mints walking to the Republica square(center). The staffs so nice and very supportive especially Shushan. This is hard job for choosing the best hotel between many good resorts in Yerevan.However, this hotel have a nice pool that other nice places such as Republica and Paris hotels dont have it. Fortunately, during my stay, Hotel... More 

Helpful?
Thank poorya19810615
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Hello Dear ppppppppppppppppp_10, Thank You very much for leaving your review. We are very happy that you liked our hotel and preferred it more than other hotels in the city. Our team is always ready to make your stay enjoyable. We are pleased that you liked our service , comfort and "Caribbean" open air swimming pool which is the place... More 

tehran
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 12, 2016

my first time trip to Yerevan, I booked this hotel through internet based on my research and comments found at website of trip advisor. the Hotel between two parks which you see a lots of green and nature,just few minutes walk to big republic square. breakfast was great and room clean and well kept. I stayed here 4 nights and... More 

Helpful?
Thank masoud a
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Hello Dear masoud a, Thank You very much for such kind of positive review. We are glad that you have chosen our hotel for your first stay in Armenia. We are very happy that you liked our hotel with all its facilities, comfort and location and that you had a good impression about Armenia. We are pleased that you enjoyed... More 

Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 12, 2016

I only stayed at this hotel for my last night in Armenia. It was clean, convenient, accommodating and very close to the airport. It made getting to my early morning flight easy. I would absolutely recommend this hotel, especially if you're looking for something convenient to the airport.

Helpful?
Thank LauraTravels12
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear LauraTravels12, Thank You for taking time and leaving the review of Your stay. We value your opinion about our hotel which is very important to us. It's nice to hear that you liked our hotel and that our location helped you much during your stay and for you to get to the airport easier as it's just 15 minutes... More 

Washington DC, District of Columbia
Level Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed May 31, 2016

Although not a luxury hotel, the Congress has many of the attributes without the steep price. Rooms are nice; not terribly large, but clean and modern, and the ones on the front side have balconies (one morning I was able to see Mt. Ararat from my 6th floor balcony!), while the rooms on the back side, overlooking the pool, are... More 

Helpful?
Thank BetsyPlatt
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear BetsyPlatt, Thank You very much for leaving the review of your stay. We do value your opinion about our hotel which always helps us to be better. We are proud that you liked our hotel with all its amenities and service and happy that you had a good luck to see our Mt. Ararat from Your balcony. Our team... More 

Tehran, Iran
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 31, 2016 via mobile

Thats very clean comfortable hotel , the place very good because near city center. This hotel has wonderful swimming pool & spa and gym. Housekeeping and laundry is very fast and good . Front desk and reception very hospital and english is really good. Hotel has bar and wonderful Italian restaurant

Helpful?
Thank minataheri
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear minataheri, Thank You for such kind of positive review. Your opinion is very important and useful to us. We are glad that you liked our hotel with all its facilities, comfort and service. Our team is always ready to do their best to make your stay enjoyable. Its a pleasure for us to have a guest like you and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Location: Armenia > Yerevan
Price Range: $87 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Agoda, Odigeo, Priceline and HotelTravel.com so you can book your BEST WESTERN Congress Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#7 Luxury Hotel in Yerevan
#7 Family Hotel in Yerevan
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