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BEST WESTERN Congress Hotel

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373 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed with my husband in May 2016 during our first trip to Armenia. The rooms are very clean and comfortable. It has a perfect location near Republic Square, at a walking distance from all major attractions in the city. The staff is very friendly and also recommended us a guide for out city tours. The breakfast buffet was nice... More 

Helpful?
Thank M_13traveler
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Mahua_traveler, Thank You very much sharing with us your impression on your last stay. We are pleased that you liked our hotel with its comfort, facilities and location which we sure helped you much during your stay. It's nice to hear that you enjoyed our breakfast and want to kindly inform you that from now on you can find... More 

Shiraz, Fars, Iran
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is very well located, the street is beautiful and calm, near the Republic square. the rooms are very clean and comfortable. Facilities are complete and convenient. The breakfast is great. Swimming pool and pool bar are great. The staff are nice and helpful. I will recommend this hotel to my friends.

Helpful?
Thank Parsa R
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Parsa R, Thank You very much for sharing your opinion about our hotel. We are glad that you liked our hotel and enjoyed your stay . Happy to hear that you enjoyed our American buffet breakfast where you can also find new local Armenian products such as Armenian bread Lavash, Early nuts in Syrup , Dried Fruits seasonal and... More 

Montreal, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were 2 adults and 2 teenagers, none of the rooms would accommodate us since the rooms were small. Three in one room is max (very tight). We had to change our executive room to two rooms. The executive room was slightly bigger. I don't recommend this hotel if you are a family of three or more. The higher level... More 

Helpful?
Thank arpimegauto
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear arpimegauto, Thank You for taking time and leaving the review of your stay. We value your opinion about our hotel which is really very important to us. We do apologize for the inconveniences cause during your stay concerning the rooms and want to kindly inform you that in the near future we are going to have a big renovation... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My mum and i enjoyed our one week stay in this beautiful, clean and friendly hotel. The hotel has an easy access to all places in Yerevan. I used to jog everyday in the nearby garden and have mum walk in the fresh oxygen. We spent our mornings at its clean pool and were pampered by the friendly pool's staff... More 

Helpful?
Thank Vicky A
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Hello Dear Vicky A, Thank You very much for sharing with us your impression on your last stay. We do really appreciate your opinion and it is very important and useful to us. We are very happy that you with your mum enjoyed your stay and liked our hotel with its facilities, service , comfort and green surroundings which really... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

People in this hotel are friendly and good. But there are some items that I didn't like about this hotel: 1- small lobby 2- There are some rooms facing to a wall, be aware of not getting such a rooms. 3- Some rooms are not soundproof, in one of the rooms that I was I could here street noises and... More 

Helpful?
2 Thank Nastaran K
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Nastaran K, Thank You very much for taking time and leaving such kind of detailed review. We do really value your opinion about our hotel as it is very important and useful to us. We do apologize for the inconveniences caused during your stay as it is not the way we used to treat our guests. As regards the... More 

Dubai
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel to stay in Armenia. The hotel is located very near to the republic square and close to the city centre. There is a park very close to the hotel. Hotel has a bar and restaurant. Breakfast at the restaurant is good.

Helpful?
Thank WorldTraveller141112
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear WorldTraveller141112, Thank You for sharing your impression on your last stay. It's nice to hear that you liked our hotel with its good location and green surroundings. We are glad that you enjoyed our American buffet breakfast where you can find new Armenian local products by which you can feel the real taste of Armenia. In our "Raffaello" Restaurant... More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Its a nice, cozy and easy hotel walkable to the downtown area..its very clean, crew were very helpful and informative, good spread of fresh fruits and cheese for breakfast buffet with a big swimming pool. It has a small bar at the lobby with a good selection of drinks. I enjoyed this place.

Helpful?
1 Thank jan4744
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Hello Dear jan4744, Thank You very much for sharing your positive impression on your last stay. We are pleased that you liked our hotel with all its facilities , comfort and open air swimming pool . It's nice to hear that you enjoyed our buffet breakfast where besides having fresh fruits and cheese you can also try our new local... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Best western congress hotel is located in a nice location in the center of the city near the famous and lively Republic Square. The staff are friendly and helpful . The breakfast is good. The only concern is that the rooms and reception are small and some services like spa is expensive comparing to other cities outside yerevan , all... More 

Helpful?
Thank Hassan A
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Hassan A, Thank You for taking time and leaving the review of your stay. We glad that you liked our hotel and enjoyed your stay. Happy to hear that our location helped you much during your stay and that you enjoyed our American buffet breakfast with new Armenian local products. As regards the area of the hotel want to... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I think this hotel can be a best choice for someone who loves sun& pool ! Room was so clean and upgraded ! Breakfast was very nice and well made ! Staffs were very friendly and helpful ! What I really like about this hotel was tall windows were located everywhere that you could see outside ( park & pool... More 

Helpful?
Thank Dawn M
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Dawn M, Thank You very much for such kind of positive review. Happy to hear that you liked our hotel with all its facilities and comfort and that you enjoyed staying with us. We are glad that on this hot weather our pool was the best option to relax and feel comfortable . As regards the windows want to... More 

Zagreb, Croatia
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Cons: some rooms have loud ventilation system, furnishings are pretty outdated Pros: pool, great location (in the city center with parks around), really friendly staff, nice breakfast with plenty of different dishes

Helpful?
Thank Mario B
BWCongressHotel, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Mario B, Thank You for sharing with us your impression on your last stay. We are glad that you enjoyed our hotel with its comfort,pool, location,surrounding and breakfast which we have updated recently and from now on besides getting very delicious and fresh American buffet breakfast you have opportunity to try new and fresh selection of Armenian local products... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Location: Armenia > Yerevan
Price Range: $97 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#7 Family Hotel in Yerevan
#7 Luxury Hotel in Yerevan
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