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BEST WESTERN Congress Hotel

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411 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Yerevan, Armenia
Reviewed 2 weeks ago

It was a dinner with colleges after grand opening of our office. Most of the guests left early and half of the tables were free after an hour. After the president's leave the service became terrible. Servants were laughing and talking next to us. They started to move furniture from the hall very, very loudly. The noise was so horrible...

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Helpful?
Thank maryprazyan
Palm Desert, California
Reviewed 2 weeks ago

Good location with access to all parts of the city. Very comfortable room with all amenities. Front Desk staff very helpful in helping me. The restaurant opened early and breakfast included. Great experience.

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Helpful?
Thank Soup8
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Soup8, Thank You very much for sharing with us your impression on your last stay. Your opinion about our hotel is very important and useful to us. We are glad that you liked our hotel with all its amenities, comfort and service and our staff is always ready to do their best to make your stay enjoyable. It's nice...

USA
Reviewed November 1, 2016

Stayed here several times over the years and always found it to be a top notch business hotel. Service is professional and very helpful. The restaurant is also convenient and provides a wide variety of options. There breakfast were always plentiful and varied. The rooms are clean and comfortable and can be a good place to get some work done....

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Helpful?
Thank Hoach
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Hoach, Thank You very much for leaving the review of your stay. Your opinion about our hotel is very important and useful to us. It's nice to hear that you liked our hotel and you always choose our hotel for your visits to Armenia. We are glad that the hotel with its facilities and comfort were convenient for your...

Reviewed October 31, 2016

Location's great! Close to all the popular places. Hotel rooms very clean and staff really nice. Hotel Restaurants are amazing. There's a massage room, tanning room, outdoor pool with great space. Overall a great experience.

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Helpful?
Thank Meg A
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Meg A, Thank You very much for sharing with us your impression on your last stay. We are glad that you liked our hotel with its comfort, facilities, services and location which we hope helped you much during your stay. It's nice to hear that you liked our "Raffaello" restaurant where you can enjoy not only Italian and Armenian...

Copenhagen, Denmark
Reviewed October 27, 2016 via mobile

Congress Hotel is a super nice hotel with good rooms, good and friendly staff. The restaurant is very good with acceptable prices and the nicest staff. I have spent 7 weeks over the last year on the hotel and I will come again😀✌️️

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Thank MortenK689
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear MortenK689, Thank You very much for your positive feedback. We are very happy to hear such kind of positive words from our loyal guest. We are glad that you liked our hotel with its facilities, comfort and services and that you are always choosing us for staying in Yerevan. As being the guest of our hotel you will always...

Boston, Massachusetts
Reviewed October 25, 2016

The Best Western Congress in Yerevan is located very close to the Republic Square and is an average hotel for a "big chain". Some specifics to note: Breakfast is a HUGE spread and should appeal to all, some rooms are smoking so make sure to specify a non-smoking room if you need it (smoking rooms are obviously used often), on...

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1Thank Tricia V
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Tricia V, Thank You very much for sharing with us your impression on your last stay. We do value your opinion about our hotel as it is very important and useful to us. It's nice to hear that you liked our hotel starting from the location to the comfort of the rooms and facilities. It's pleasure for us to...

dubai
Reviewed October 18, 2016

We had a super stay in this hotel. Warm hospitality and an excellent location. Mr. Karapet was kind enough to send us a bottle of wine and fruits for our anniversary to our room. He ensured the staff took great care of us. A special mention about Lilit at the Reception, always smiling and so very helpful. Lioni, the breakfast...

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Helpful?
Thank shilpamehra
BWCongressHotel, Front Office Department at BEST WESTERN Congress Hotel, responded to this review

Dear Shilpamehra, Thank you a bunch for taking time and writing such a brilliant review about our hotel and staff. We appreciate it very much. We are very happy that you have chosen our hotel, spent your Anniversary with us, and gave us a great opportunity to get to know you. It is our pleasure to help our guests and...

Hellerup
Reviewed October 7, 2016

You will not be dissapointed when you stay at the Best Western Congress Hotel Yerevan. Don’t be mistaken about the name. The hotel is not only for congresses and conventions, but perfect for leisure and holidays. It was our first trip to Yerevan and we stayed four nights. We had a room on the upper floors facing northwest, enabling us...

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Thank 360degreetraveller
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear 360degreetraveller, Thank You very much for taking time and leaving such kind of positive review about our hotel. It's a pleasure for us to hear that you liked our hotel with its comfort, facilities, location and service and we are glad that you enjoyed staying with us. Thank You for having such kind of positive opinion about our hotel...

Reviewed October 7, 2016 via mobile

It's a very nice hotel ,it's located in the center of yerevan, it is the best place to stay for an easy access to touristics places, although it is in the center of the city but yet in a very calm street. The staff are friendly and helpful especially the concierge coordinator "sargis sargsyan" Who helped us a lot.

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Thank matrixms
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear matrixms, Thank You very much for sharing with your positive impression on your last stay. It was a pleasure for us to host you for your "Honeymoon" and we are glad that we managed to do our best to make your stay unforgettable. Happy to hear that you liked our hotel with its comfort and location surrounded by green...

Tel Aviv, Israel
Reviewed October 1, 2016

Maybe giving this hotel 3/5 is not fair, but these grades are in some way relative or biased. Going to Armenia, which is a very "cheap" destination, I thought this would be a "really fancy" hotel, considering its price. Everything was "fine" with the hotel, but it was very far from being "fancy". Clean. Has a nice pool (didn't get...

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Helpful?
Thank hadidas
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear hadidas, Thank You for taking time and leaving the review of your stay. Your opinion about our hotel is very important and useful to us. We do apologize for the inconvenience caused during your stay as this is not the way we used to serve our service. Regarding some small problems about the hotel want to kindly inform you...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Location: Armenia > Yerevan
Price Range: $66 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#7 Family Hotel in Yerevan
#8 Luxury Hotel in Yerevan
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Congress Hotel staff and other travelers.
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Questions? Get answers from BEST WESTERN Congress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great location.”
 of 5 bubbles Soup8, 2 weeks ago | Read review
“The higher the floor the better!”
 of 5 bubbles 363mega, Oct 31, 2016 | Read review
“High floors have less noise.”
 of 5 bubbles shilpamehra, Oct 18, 2016 | Read review
“Restaurant, pool, service”
 of 5 bubbles tomsonjohn3, Sep 27, 2016 | Read review
“romms on the 5th and 6th floor”
 of 5 bubbles 90shantig, Sep 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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