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Cheaper
Average
Higher
About
4.0
#51 of 388 hotels in Nha Trang
Location
4.8
Rooms
4.6
Value
4.4
Cleanliness
4.6
Service
4.5
Sleep Quality
4.1
Alana Hotel is a 4 stars hotel dedicated to providing guests with warm hospitality. Beside it’s great location in the heart of the city which takes you only 2 minutes to the beach by walk and 10 minute to drive to Nha Trang Central market, the hotel also boasts some of the finest ocean view in Nha Trang from each of its unique design 22 floors and 108 rooms.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Modern
Location
07 Tran Quang Khai Street Loc Tho Ward, Nha Trang Vietnam
Name/address in local language
Alana Nha Trang Beach Hotel
550 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
My girlfriend and I visited Nha Trang and stayed at the Alana. It was the best hotel we’ve stayed in during our trip through Vietnam. The facilities were immaculate and the staff were even better. They helped with all our taxis, day tours, night life recommendations and even helped with rebooking our flights. If you plan on visiting, speak to either Duyen, Huy, Pham or Tinh. They are the MVPs of the hotel. They even bought us food from a local street cart to ensure to us that it was safe.
We are foodies, party goes, and site seers. This is the place to stay.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khoaphung, Assistant Revenue Manager at Alana Nha Trang Beach Hotel
Responded Jan 6, 2020
Dear Mr. Simon, Thank you very much for choosing to stay at the Alana during your recent visit to Nha Trang, Vietnam. My team and I are also appreciative in regards to your kind comments with this review. Thank you once again. We hope you will come back to visit us some days in the future. Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Alana Beach Hotel is a good option while staying in Nha Trang. The hotel is in a great location. The pool, gym and spa are all top notch. The staff were friendly and helpful although their English was poor. The room I reserved was a ocean view suite. It was clean and had a good bed but I was disappointed how small the room was. Don’t think it was worth the extra expense. The bathroom has a glass wall which was odd (probably to make the room look bigger then it was). We discovered later that there is a curtain for privacy. Be aware although the location is great it is very noisy at night. Earplugs were provided.
Bill Vancouver Canada
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khoaphung, Assistant Revenue Manager at Alana Nha Trang Beach Hotel
Responded Jan 19, 2020
Dear Mr. Bill, Thank you for posting a review with all your positive and kind words. My team and I are delighted to read your kind review. We will keep trying our best to improve our facilities and services to even higher level and maximize all of our guest's experiences. We hope you will come back for a return visit some days in the future. Mr. Phung Xuan Khoa (Mr. Tony) Assistant Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alana Hotel is a 4 star hotel, but it has just opened up after covid. A lot of their facilities are not available or working, the photos on the website are not what the hotel looks like at the moment. There were no umbrellas or cushions on the deck chairs on the pool deck. Pool deck bar was not operational, the jacuzzi was not working, the cafe was closed, breakfast was not what you would expect from a 4 star hotel & they did not have sunbeds available at the beach due to not many visitors to their hotel. Our fridge in our room was not working, BUT after giving feedback to our travel company they contacted the hotel, and each day things got better at the hotel. sunbed cushions & umbrellas were provided, the fridge was changed and the breakfast improved each day that we stayed. Our room was very nice & very clean, we had a view of the beach from our room. This hotel biggest plus, is their staff they were fantastic and very friendly. The staff in the restaurant were very friendly, and did their best every day. Each day the staff at the breakfast restaurant added more & more options. This hotel will get back to their 4 star rating for sure, as you can see that their current issues are all due to the covid lockdown. We would stay at this hotel again, it won't be long till they are back to their 4 star rating.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel's accessibility to Nha Trang beach is definitely a plus. Imagine just a 5-minute walk and you're at the beach already. For 3 persons, the room is so spacious with comfortable beds. Shower hose and bath tub just need a little fixing. Overall, it was a good experience.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Locaton of the hotel is great for the beach. First impressions when you walk in, is the nice lobby. The staff on the front desk do not speak English so it's difficult to.communicate. The sea view room was very nice although the coffee table had what looked like cigarette burns on it which didn't look great. The downside is the swimming pool overlooks a huge building and the gym and spa are not very functional. The steam room was closed which is why I booked here. Breakfast finishes at 9am which is way too early. Would I recommend this hotel? No. There are better hotels in the area. If the facilities were properly open then it would be a decent hotel.
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Date of stay: August 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Beautiful room on the 9th floor with beautiful views. Perfectly cleaned every day. Nice shower. Good breakfast option; the yogurt is especially delicious. Swimming pool on the top floor. Hotel is within walking distance of the beach with good restaurants and shops nearby. Stretchers with parasols can be used free of charge on the beach. The only downside: loud music on the beach in the evening/early night, which can keep you awake. Earplugs are available in the room.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip:Uitstekend restaurant (Tuan's ) pal naast het hotel gelegen.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were supposed to stay in Alana hotel for 4 nights but we ended up booking 2 more nights since we really enjoyed our stay. The location was super - the beach is nearby, there is lot of nice restaurants and shops nearby. Hotel facilities are great as well - good breakfast, nice pool and bar and gym with a nice view!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel itself is good, staff is friendly, although no one knows English. But, there are a few big minuses. I took higher class room (deluxe). 1. Safe was not working. I asked to change it. 2. Fridge was also not working. I asked to change 2 times, but still got barely working one. 3. The biggest minus is Aircon system. It’s broken. Very stinky and humid air comes out of it. And there’s no way to fix it. I asked, then a guy tried to do something - eventually it got even worse. It’s hard to sleep with this horrible aircon. So I can say it’s a huge minus and no one is doing anything to fix it.
So think twice before coming to this hotel.
Location is perfect.
Unfortunately, everything was out of service- sauna, steam sauna, spa, gym etc. I think, since in December there are not a lot of customers. But, if I knew that, I’d take cheaper hotel without these facilities. Otherwise, I want to use all these facilities.
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Date of stay: December 2023Trip type: Traveled with friends
Room Tip:Unfortunately, everything was out of service- sauna, steam sauna, spa, gym etc. I think, since in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A beautiful hotel located within 1 minute of the beach. Rooms were immaculate and very quiet; staff were friendly. A large selection for breakfast. Lovely rooftop swimming pool. It’s a hotel where you’d be pleasantly surprised. Thanh (Hermes lover) was very helpful!
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Date of stay: September 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here for 3x nights. The hotel is in a wonderful location, and has a great infinity pool overlooking the ocean.
My boyfriend and I stayed on the 16th floor, our room was nice- it was a fairly good size. The views were wonderful, however, the windows are not very sound proof- each night the music blaring from a nearby club kept us awake into the early hours of the morning. The room itself wasn't as clean as I would of liked- there were hairs in the bed and in the bathroom around the sink area. A black hair which was near the tap when we arrived remained there for the whole of our stay!? The bed was comfy, wifi worked well and it had good air con. The breakfast wasn't anything to rave about, it was alright. The restaurant area clearly isn't big enough for the size of the hotel, each morning we witnessed people having to wait for tables and staff rushing around to clean and relay them. The lifts were also a problem for us. There were only two guest lifts in this hotel and no stairs, for a building with 21 floors every time we wanted to go up or down to a different floor we had to wait a good few minutes which was frustrating, I think having stairs accessible to the guests would be nice.
The infinity pool and bar on the top floor were amazing, using the pool and seeing the views were definitely a highlight of our stay.
The staff were all very friendly and helpful and most of them spoke very good English. I left my bikini in a taxi one afternoon and the lovely receptionist rang and managed to get it back for me! The hotel also helped us arrange a transfer to DaLat for a very good price.
Overall we did enjoy our stay at the Alana hotel, we just feel that already some of their standards (cleanliness) are slipping and for a fairly new hotel this shouldn't be the case.
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Date of stay: February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alana_NhaTrang, Front Office Manager at Alana Nha Trang Beach Hotel
Responded Mar 25, 2016
Dear Inky92, Thank you for staying here at Alana during your recent visit to Nha Trang. Also, thank you very much for taking the time to post a review. We are glad that you enjoyed most of our hotel facilities and our team members could assist you well during you stay. However, I am disappointed to learn of the issues you encountered during the time. Please accept my apologies for the inconveniences have caused you. We are trying our best to correct the situation and ensure that all of our beloved guests can have the most comfortable stay at Alana. Again, thank you for this very constructive feedbacks. Wishing you all the bests and we hope you will make a return visit to Nha Trang in a not distant future. Best regards Do, Xuan Tho (Mr.) Front Office Manager E. Tho.Do@alananhatrang.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry not to have seen your question before this. Construction should be completed by now, I will know for sure next week, but we weren’t getting any construction noise anyway.
Dear Tina N,
We had discussion with our Reservation team about your email of asking and are informed that Reservation team did respond your email as well as have conversation with you on 18 July 2017. We hope that Reservation team support you well.
If need any support, please do not hesitate to email our Reservation team.
Thank you and best regards,
Trang Dang
Marketing Executive
Dear Ms. Tina N,
Thank you for being interested to stay in our hotel. Regarding your question and request please directly contact us via e-mail (please refer to it on official website, as TripAdvisor do not allow us to place e-mail address or website links) , our team will be more than happy to recommend and choose the most suitable room for you.
Regarding Deluxe Ocean view room, yes we do have them however the rooms are limited and they have balcony. The superior rooms are the one with city view and only 1-2 room has balcony.
I hope this answered your questions and please e-mail us for future requests and we look forward to welcome you in "ALANA Nha Trang beach Hotel" in a very near time.
Best regards,
Anya Dinh
General Manager
Hi ... stayed there a bit less than a year ago: huge development then at ground level between the Alana & the beach - destined to be a high rise. 😥
Perhaps this construction has blocked out ocean views????
This hotel DEFINITELY has rooms with balconies ....
Great staff, good location, modern facilities & contemporary decore ... without ocean views I'd be a bit sadder, but I'd still stay there.
For absolute views I could also recommend the Novatel (stayed twice), but the Alana is better situated: just tips it in my favour.
There are more places to choose from in the Nha Trang area.
PRICE RANGE
$16 - $24 (Based on Average Rates for a Standard Room)
LOCATION
VietnamKhanh Hoa ProvinceNha Trang
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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