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07 Tran Quang Khai Street Loc Tho Ward, Nha Trang Vietnam
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Traveler (563)
Pool & Beach (70)
Room & Suite (65)

About

#44 of 615 hotels in Nha Trang
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.4
Alana Hotel is a 4 stars hotel dedicated to providing guests with warm hospitality. Beside it’s great location in the heart of the city which takes you only 2 minutes to the beach by walk and 10 minute to drive to Nha Trang Central market, the hotel also boasts some of the finest ocean view in Nha Trang from each of its unique design 22 floors and 108 rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
544Reviews23Q+A46Room tips
Traveler rating
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Maree64 wrote a review Jun 2022
Central Coast42 contributions28 helpful votes
Alana Hotel is a 4 star hotel, but it has just opened up after covid. A lot of their facilities are not available or working, the photos on the website are not what the hotel looks like at the moment. There were no umbrellas or cushions on the deck chairs on the pool deck. Pool deck bar was not operational, the jacuzzi was not working, the cafe was closed, breakfast was not what you would expect from a 4 star hotel & they did not have sunbeds available at the beach due to not many visitors to their hotel. Our fridge in our room was not working, BUT after giving feedback to our travel company they contacted the hotel, and each day things got better at the hotel. sunbed cushions & umbrellas were provided, the fridge was changed and the breakfast improved each day that we stayed. Our room was very nice & very clean, we had a view of the beach from our room. This hotel biggest plus, is their staff they were fantastic and very friendly. The staff in the restaurant were very friendly, and did their best every day. Each day the staff at the breakfast restaurant added more & more options. This hotel will get back to their 4 star rating for sure, as you can see that their current issues are all due to the covid lockdown. We would stay at this hotel again, it won't be long till they are back to their 4 star rating.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Merita L wrote a review Feb 2020
2 contributions
We were supposed to stay in Alana hotel for 4 nights but we ended up booking 2 more nights since we really enjoyed our stay. The location was super - the beach is nearby, there is lot of nice restaurants and shops nearby. Hotel facilities are great as well - good breakfast, nice pool and bar and gym with a nice view!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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William wrote a review Jan 2020
9 contributions15 helpful votes
The Alana Beach Hotel is a good option while staying in Nha Trang. The hotel is in a great location. The pool, gym and spa are all top notch. The staff were friendly and helpful although their English was poor. The room I reserved was a ocean view suite. It was clean and had a good bed but I was disappointed how small the room was. Don’t think it was worth the extra expense. The bathroom has a glass wall which was odd (probably to make the room look bigger then it was). We discovered later that there is a curtain for privacy. Be aware although the location is great it is very noisy at night. Earplugs were provided. Bill Vancouver Canada
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Khoaphung, Assistant Revenue Manager at Alana Nha Trang Beach Hotel
Responded Jan 19, 2020
Dear Mr. Bill, Thank you for posting a review with all your positive and kind words. My team and I are delighted to read your kind review. We will keep trying our best to improve our facilities and services to even higher level and maximize all of our guest's experiences. We hope you will come back for a return visit some days in the future. Mr. Phung Xuan Khoa (Mr. Tony) Assistant Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon L wrote a review Jan 2020
6 contributions8 helpful votes
My girlfriend and I visited Nha Trang and stayed at the Alana. It was the best hotel we’ve stayed in during our trip through Vietnam. The facilities were immaculate and the staff were even better. They helped with all our taxis, day tours, night life recommendations and even helped with rebooking our flights. If you plan on visiting, speak to either Duyen, Huy, Pham or Tinh. They are the MVPs of the hotel. They even bought us food from a local street cart to ensure to us that it was safe. We are foodies, party goes, and site seers. This is the place to stay.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Khoaphung, Assistant Revenue Manager at Alana Nha Trang Beach Hotel
Responded Jan 6, 2020
Dear Mr. Simon, Thank you very much for choosing to stay at the Alana during your recent visit to Nha Trang, Vietnam. My team and I are also appreciative in regards to your kind comments with this review. Thank you once again. We hope you will come back to visit us some days in the future. Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rabmcc wrote a review Dec 2019
Glasgow, United Kingdom133 contributions74 helpful votes
Right on the centre of tourist area and really close to the beach, staff are very friendly especially Loc .Good size tv in room with English language movie channel. Only problem is the fridge in room doesn’t work satisfactorily
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Khoaphung, Assistant Revenue Manager at Alana Nha Trang Beach Hotel
Responded Jan 6, 2020
Dear Valued Guest, Thank you very much for choosing to stay at the Alana during your recent visit to Nha Trang, Vietnam. My team and I are also appreciative in regards to your kind comments with this review. Thank you once again. We hope you will come back to visit us some days in the future. Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eldon O wrote a review Nov 2019
Edmonton, Canada14 contributions25 helpful votes
We were very happy to be so close to the beach. You can pick up a pass, valid for up to 4 hours, to use beach lounge chairs for free; beer is available for a cost. Hotel very nice and rooms were very modern in design. Some of our group found it to be noisy at night (not us) but ear plugs were available on the nightstand. Lobby staff were all pleasant and friendly in particular Loc the bell man 😎. Buffet was just ok and buffet staff were also just ok on the friendliness scale.
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Date of stay: November 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Khoaphung, Assistant Revenue Manager at Alana Nha Trang Beach Hotel
Responded Nov 27, 2019
Dear Mr./Ms. Eldon , Thank you for staying here at Alana during your recent visit to Nha Trang. Also, thank you very much for taking the time to post a review. My many huge thanks for taking your time writing this wonderful review! My team and I really appreciate it very much. I have also conveyed your kind words to my colleague, Mr. Loc – a bellman as a big encouragement for him. We hope you will come back for a return visit some time in the future. Till then, I wish you and your family a blessed 2019. Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chloee3103 wrote a review Nov 2019
Melbourne, Australia7 contributions3 helpful votes
Hotel rooms were quite nice but that’s where it ends. The shower leaked everywhere meaning there was a pool of water on the bathroom floor. Floors in the rooms were super slippery - another hazard. The chefs at the breakfast were beyond rude. They ignored us most of the time and asking for a fried egg seemed like such a hassle. The breakfast was terrible in terms of options for westerners - the worst I’ve had in Vietnam and this was the most expensive. The waiters however were lovely. My mother and I had a massage at the lavender spa upstairs. Mine was beyond terrible - the therapist pinched me the whole time and didn’t understand any English at all - when requested for a softer massage 5 times she still didn’t understand. Very rough massage - the worst I’ve ever had. Location was good but that’s about it.
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Date of stay: November 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Khoaphung, Assistant Revenue Manager at Alana Nha Trang Beach Hotel
Responded Nov 24, 2019
Dear Mr./Ms. Chloe, Thank you for staying with us and for taking the time to write and post a review. I only wish that we could have had a more positive review from you but regretfully this was not the case. In regards to our staff's English and attitude, please accept my apologies for this and for causing you and your family inconveniences. We will definitely work on these issues to improve our staff's languages, service and avoid any case like this happen to any of our valuable guests. I have been well noticed that some of our members had failed to delivery our standard service, show our hospitality, as well as common understanding. Please accept my sincerely apologies for this shortcoming. I have raised up this case to management board and we will strive to ensure that this shortcoming is corrected properly so that all our customers will have great experience during their stays here. Thank you again for taking your time sharing your constructive feedback and we hope to have at least another chance to welcome you back to our Alana Nha Trang. Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Samuel A wrote a review Aug 2019
4 contributions8 helpful votes
Stayed at the Alana for three nights. The facilites from the room , pool steam/spa are excellent. The breakfast buffet was good and the staff service was second to none. This hotel is In a great location across from the beach. It was a little noisy at night but not unbearable.
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Date of stay: August 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Khoaphung, revenue at Alana Nha Trang Beach Hotel
Responded Aug 25, 2019
Dear Mr./Ms. Samuel, Thank you very much for staying with us at our Alana for your vacation and thank you for taking the time to post a review which is truly delighted to read. This will surely be a great encouragement for all of our team member to keep improving our hospitality services. Once again, thank you very much and we are all looking forward to welcoming to you back to our Alana Nha Trang in the near future. Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Niamh wrote a review Aug 2019
1 contribution
The first thing you need to know about this hotel is that it is beside the most popular beach club / nightclub in Nha Trang, which thumps music until 2:30 am !!! You are provided with ear plugs but they don’t keep out this level of noise which is about 50/60 decibels !!! The pictures of the hotel on the website don’t reflect the general state of repair / dull, worn and dreary feel of the rooms. To be fair, the staff were very friendly and helpful. The breakfast options are very limited for western guests. Food runs out very quickly and other than the croissants and omelettes there was nothing else enjoyable, the tea was stone cold. They also seem to operate a once-it’s-gone-it’s-gone policy on the buffet with lots of things that had run out even an hour before breakfast ends. The facilities in the hotel are not of a four star standard. The shower leaked in both rooms, meaning you could spend very little time in the shower, one of the two elevators wouldn’t work to get to our floor, the carpets were worn, the air conditioning in the common areas is poor adding to the oppressive feel of this hotel, the WiFi did not have a consistently strong signal which can be frustrating. The room wasn’t always fully replenished (waters/toiletries etc) which is what you would expect at this price. Overall, we were looking forward to check out of this grim hotel but once agin we cannot fault the super friendly and helpful staff, particularly the reception and front of house team!
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Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Khoaphung, revenue at Alana Nha Trang Beach Hotel
Responded Aug 24, 2019
Dear Mr./Ms. Niamh. Thank you for staying with us and for taking the time to write and post a review. I only wish that we could have had a more positive review from you but regretfully this was not the case. Regarding to the noise, we are also upset for not capable to control as it was from local bars & pub. Nevertheless, our Engineer department are planning to replace all of the windows with ones which can protect our guests from outside loudly noises. We also shall strive to improve on our menu variation for international breakfast and ensure that our customers will be happy with the new selections in the future. We hope you will give us another chance and come back for a return visit sometime in the future. Till then, I wish you and your family a blessed 2019. Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
reddrifter wrote a review Jun 2019
Devon53 contributions74 helpful votes
We were a group of 6 - 3 couples and had stayed in budget hotels whilst travelling but decided to have a bit of luxury for our last 5 days in Vietnam. The reception is glossy so we were expecting good things. The room was clean and small but had everything needed. Unfortunately the shower/bath has a problem which has been mentioned in previous reviews. Our first night one of our group had a shower not realising the water had funnelled along the bath onto the floor. He slipped and ended up on the floor bruised but luckily ok. He thought it was just his room but when we all mentioned the same problem we talked to reception. They advised it was a design fault and they would give us extra towels to place on the floor. We weren't happy with that so they upgraded us. Our new rooms were huge corner suites which had fabulous views of the beach and ocean from the front and city views from the side. We loved the rooftop pool for a relaxing drink and swim after a day either at the beach or exploring.
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Date of stay: March 2019
Rooms
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Khoaphung, revenue at Alana Nha Trang Beach Hotel
Responded Aug 24, 2019
Dear Mr./Ms. Reddrifter, Thank you for staying with us and for taking the time to write and post a review. We are glad that in general you enjoyed most of our hotel facilities. However, on the down side, we acknowledge that some of our services and facilities couldn't meet your expectation. These feedbacks have been considered very seriously in order to improve our services. We will try to correct these issues in the soonest time and ensure all of our Alana guests will have the most wonderful experiences during their visit to Nha Trang. Have a blessed 2019 and we hope you will make a return visit to Nha Trang in a not distant future. Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$20 - $38 (Based on Average Rates for a Standard Room)
LOCATION
VietnamKhanh Hoa ProvinceNha Trang
NUMBER OF ROOMS
108
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Frequently Asked Questions about Alana Nha Trang Beach Hotel
Which popular attractions are close to Alana Nha Trang Beach Hotel?
Nearby attractions include Killed Kenny Bar (0.09 miles), XQ Hand Embroidery (0.2 miles), and Amigos Bar (0.2 miles).
What are some of the property amenities at Alana Nha Trang Beach Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Alana Nha Trang Beach Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Alana Nha Trang Beach Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Alana Nha Trang Beach Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Alana Nha Trang Beach Hotel?
Conveniently located restaurants include Sushi Mania Lounge, Swiss House La Casserole, and Cheers Sports Pub.
Are there opportunities to exercise at Alana Nha Trang Beach Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Alana Nha Trang Beach Hotel have airport transportation?
Yes, Alana Nha Trang Beach Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alana Nha Trang Beach Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Alana Nha Trang Beach Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Alana Nha Trang Beach Hotel?
Many travelers enjoy visiting The Old House of Mr Hai Thai (1.1 miles).