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The Costa Nha Trang Residences

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32 _ 34 Tran Phu, Nha Trang 650000 Vietnam
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Traveler (184)
Room & Suite (109)
Dining (24)

About

#75 of 594 hotels in Nha Trang
Location
Cleanliness
Service
Value
Travelers' Choice
THE COSTA NHA TRANG -THE FIRST 5 STAR OCEANFRONT RESIDENCES IN NHA TRANG The Costa Nha Trang is a symbol of modern living at luxury residences with oceanfront. Adjacent to The InterContinental, the 5-star hotel, The Costa Nha Trang Residences is the first 5-star luxurious hotel apartment complex in Nha Trang city.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Beach
Kids stay free
Children's television networks
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids pool
Airport transportation
Car hire
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Kitchenette
Cable / satellite TV
Extra long beds
Walk-in shower
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Ocean View
Languages Spoken
English, Vietnamese
193Reviews14Q+A17Room tips
Traveler rating
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Time of year
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Popular mentions
LEEJUNG wrote a review Nov 2019
Seoul, South Korea1 contribution
We've stayed The Costa Residences for 2 night. My room was impressive with great sea view and 2 separate bed rooms. Receptionist very friendly and helpful, they provide d good service with enthusiasm whenever we asked. Highly recommended this hotel, good place to stay.
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Date of stay: October 2019
Value
Cleanliness
Service
Room Tip: sea view, nice room
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1 Helpful vote
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Response from thecostanhatrang, Người quản lý at The Costa Nha Trang Residences
Responded Feb 6, 2020
Dear Sir/Madam, Warmest greetings from The Costa Nha Trang! Thank you very much for choosing our property for your stay in Nha Trang Vietnam. And thank you for taking the time to share your feedback. We are happy to know that you've enjoyed your stay with us. Your highly recommendation is very much appreciated. Sincerely yours, Luong Trac Duc General Manager
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btkiet wrote a review Nov 2019
Ho Chi Minh City, Vietnam3 contributions
It locates at the center of the busiest street of Nha Trang city. The room is clean and the location is great. Staffs are friendly. The room has kitchen, oven, washing machine,... It's a great place for family. The pool is a bit small.
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Date of stay: June 2019
Value
Service
Sleep Quality
1 Helpful vote
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Response from Nha Trang Residences The Costa, Tổng giám đốc at The Costa Nha Trang Residences
Responded Mar 19, 2020
Dear Btkiet80, Warmest greetings from The Costa Nha Trang! Thank you very much for choosing our property for your stay in Nha Trang. And thank you for taking the time to share your feedback. We are happy to know that you've enjoyed your stay with us. For your information, our swimming pool has been planned for renovation in a near future. Hope you can enjoy it during your next visists. Your highly recommendation is very much appreciated. Sincerely yours, Luong Trac Duc General Manager
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Sharon wrote a review Oct 2019
5 contributions
After arriving at a hotel nearby to discover the pool was being renovated and it did not meet our expectations, we set off on foot to find somewhere else to stay....The Costa definitely ticked all the boxes....great value, beautiful modern suites with everything you could possibly need, gorgeous pool, stunning beach view, with furnished balcony, friendly, attentive staff, central location....this place has it all. An added bonus was it was not over run with buses of tourists. It felt like home but with a modern, upmarket feel, without the price tag to match. We had a lovely two bedroom unit (which appeared hard to find in the area). If you are staying in Nha Trang, look no further...The Costa is the only place to stay. 🤩
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Date of stay: October 2019Trip type: Traveled with friends
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Response from thecostanhatrang, Người quản lý at The Costa Nha Trang Residences
Responded Feb 6, 2020
Dear Mr. Sharon M, Warmest greetings from The Costa Nha Trang! Thank you very much for choosing our property for your stay in Nha Trang! Thank you for taking your time to share your feedback and your recommendation to your family and friends is very much appreciated. We hope to see you again at The Costa in the near future. With best regards, Luong Trac Duc General Manager
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Lisa wrote a review Oct 2019
4 contributions
Our 2 night stay at The Costa Nha Trang was the worst part of our holiday. Pictures are misleading, the rooms look nothing like the photos don’t waste your money here. When we got to our room we were so shocked at the difference between the room and the false advertising they have online. The furniture was old and dated, the bedsheets were stained, everything in the kitchen was old and dirty, and the bathroom smelt like sewage. There was no phone to call the front desk only a phone number to text the staff that checked us in, when I asked him why the room was different to photos he kept apologising and said he only had one other room which would’ve been the same “design”. Housekeeping came once to clean, the 2nd day we were still sleeping so we asked them to come back in a hour but they never came back. The bed felt so dirty my partner woke up with rashes and bite marks all over his face and body. We did not sleep well at all during our entire stay here. No fresh towels, housekeeping just cleaned the floor and tidy up the balcony. They do have a washing machine which is nice but the clothes line is on the balcony next to the air conditioning unit, so if you’d like to dry your clothes you can do so with the hot air coming out of the dusty air con. There was also an old pram and some dirty towels hanging on the balcony which made us think someone actually lives in this apartment and gets out when they get bookings (if I wanted an Airbnb I would’ve booked one which would’ve been cleaner and a lot cheaper than what we paid).
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Date of stay: September 2019Trip type: Traveled as a couple
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Response from thecostanhatrang, Người quản lý at The Costa Nha Trang Residences
Responded Nov 18, 2019
Dear Lisa, Warm greetings from The Costa Nha Trang Residences! Thank you for taking your time to share your experiences about your accommodation in Nha Trang. We are really sorry to learn your unpleasant takeaway experience at our place. Please be informed that there are some apartments in our building being operated by individual landlords who have bought one or several units from our owning company. And their disposition of our building name and images at times mislead customers. Your reservation was likely made through one of those channels. Unfortunely the abuse of the a few cost both of our property and customers. We have been trying our best to avoid such unfair reoccurence, we meanwhile trust you would find it fair enough to remove your review form our Trip Advisor page. Thank you very much indeed. We look forward to welcoming you and your family to The Costa Nha Trang Residences as our guests, and ensure you in advance of our best care and attention. Sincerely yours, Luong Trac Duc (Mr.) General Manager
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Catherine Nguyen wrote a review Oct 2019
2 contributions3 helpful votes
My husband, my daughter and I had stayed at this hotel previously in Nov-Dec 2018 for 3 weeks, service was impressive and we enjoyed it, so we chose this place again for our stay in Aug 2019, for 2 weeks. However, service this time was appalling. We had removed the "do not disturb" sign from our door, and the staff did not bother coming to check or clean our room at all until asked. This was very disappointing as we have paid a lot of money for the room and got absolutely no service or maintenance at all. Secondly, during our checkout on Aug 15 11AM, the woman wearing glasses at the reception was extremely rude and accused my husband for opening a water bottle in the fridge when we did not. She had wasted our time for over 20 minutes and humiliated my husband in front of all the staff and asked them to go upstairs into the room and check whether he had opened any other bottles. Why would we lie about a water bottle which costs 20 or 30 cents? Absolutely disrespectful behaviour considering we have been loyal customers to this hotel. Lastly, while we were waiting for the taxi, another staff very rudely walked around us and did not even bother to greet or acknowledge us. She even rudely tried to intrude and inspect us acting like we stole something. I am extremely disappointed at the behaviour of staff and the terrible service at this hotel. I think the managers need to do a better job at training their staff or getting better ones. This is not a 5-star service hotel at all, more like 2-stars I would say. We will not be coming back at all.
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Date of stay: August 2019
Value
Location
Service
1 Helpful vote
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Response from thecostanhatrang, Người quản lý at The Costa Nha Trang Residences
Responded Nov 14, 2019
Dear Ms. Catherine Nguyen, Warmest greetings from The Costa Nha Trang! Thank you for taking the time to share your feedback, we appreciate all reviews and use these to improve our product and services. We do apologize that we did not meet your expectation on our services, as an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. We are very happy that you love our location and had good experiences in 2018. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Costa Nha Trang Residences and bring you a memorable stay for the right reasons. Sincerely yours, Luong Trac Duc (Mr.) Genearl Manager
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PRICE RANGE
$52 - $118 (Based on Average Rates for a Standard Room)
LOCATION
VietnamKhanh Hoa ProvinceNha Trang
NUMBER OF ROOMS
297
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Frequently Asked Questions about The Costa Nha Trang Residences
Which popular attractions are close to The Costa Nha Trang Residences?
Nearby attractions include Z Club (0.1 miles), Nha Trang Center (0.2 miles), and Vincom Plaza Nha Trang (0.2 miles).
What are some of the property amenities at The Costa Nha Trang Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Costa Nha Trang Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Costa Nha Trang Residences?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at The Costa Nha Trang Residences?
Yes, parking is available to guests.
What are some restaurants close to The Costa Nha Trang Residences?
Conveniently located restaurants include Altitude Rooftop Bar, & More, and Feast.
Are there opportunities to exercise at The Costa Nha Trang Residences?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Costa Nha Trang Residences have an airport shuttle?
Yes, The Costa Nha Trang Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Costa Nha Trang Residences located near the city center?
Yes, it is 0.5 miles away from the center of Nha Trang.
Are any cleaning services offered at The Costa Nha Trang Residences?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Costa Nha Trang Residences?
The staff speaks multiple languages, including English and Vietnamese.