I never stay anywhere else. It is very central for everything wort doing in Nha Trang. Beach, restaurants, bars, shopping and cafes. Breakfast is good and comprehensive. Rooms are big and comfortable with quality inclusions. Good movie and documentary chanels. Everything a real 4 star hotel should be. However, what makes this hotel a great place to stay is the wonderful staff. The are all highly trained professionals who make your stay a real delight.
A great place to stay in as part of the holidays. Friendly staff, good breakfasts, clean rooms, ability to pick towels for the beach, not far from the sea line. We were on the 14th floor and water flood was perfect as well. A lot of shops and restaurants nearby. In order to find out the best korean ones though you should go a little bit further.
Beautiful hotel with a lot of restaurants and shops nearby. Staff (Linh especially) is great! The pool and bar are very nice and away from the noise. We got 2 nights, then ended up staying for 5! Definitely recommend!
The Galliot personnel aim to please and make you feel welcome. Lovely spa on site with manicure etc facilities. Excellent outside swimming pool on top floor looking out over the city. Breakfast needs a bit of attention. Rooms and beds are comfortable and roomy. Lovely restaurants and shopping experience in the vicinity with ample marts
I was coming at around 5 a.m. and checking out at about 3 a.m. So I asked to check me in earlier considering I was leaving in the night (the night I fully paid). I even wrote in advance. When I arrived, there were enough rooms and mine was ready. Receptionist guy refused to let me in and offered to take a couch in a lobby and wait till 2 pm. That even sounded rude. They do not care at all about satisfaction of their guests. When I asked how I can get in my room earlier, he said I need to pay half day rate of 900k. I checked out Galliot on booking.com and the rate for a full day was 1200k and there WERE all type of rooms available! I said let's make it at least 500-600k, that Booking offers a much better price and he said to use Booking then, his price is official (on the wall). Eventually he sold me for 800k! And it's considering I had a deluxe room with balcony paid for 12 nights. I was living in a double room alone (fully paid double room and did not have any discounts for leaving alone in a double). But I even could not have a guest to my room. We came at 9:53 pm and the reception would let us through! To cut it short, nothing helped. All they said "buy one more room"! Even the alleged hotel manager. I travel a lot. That staff is the worst ever. Congrats. Again they offered prices much higher than on Booking.com and although there were rooms available I did not feel like paying a penny to that filthy hotel staff. So I booked room in another hotel (for 400k per night) and I should say it is almost as good as Galliot's (also with the balcony). So Galliot is way OVERPRICED. It's not worth the money they ask for. Considering their staff and policy I would NEVER recommend to stay in Galliot. If you feel like paying more than less, then stay in Citadines, which is just across the road from the beach. They almost never smile (only some waiters smiled and sometimes female receptionists, but men-receptionists rule and decide there), they are no polite or courteous. For such overpricing I expect some general courtesy. The funny thing is that the receptionist guy at the cheaper hotel for 400k per night greeted and smiled as you expect at 5* hotels. Now the hotel. Rooms spacious, clean and tidy. They are good. Balcony – is good to have. View – not so much. AC is above your bed and blows right into you, there is no blow-direction that would allow you to avoid direct blow in your head. I slept without AC with an open balcony door (+30 outside at night). It was ok, though I would prefer to have AC (blowing no directly at me). Cleaning first 5-6 days was great – I never saw them coming and room was clean. After – they always came in when I was in the room, in a very inconvenient time, I asked to come back in some time but they never returned that day. So then I just asked to change towels and leave me water. Poor service. Breakfast – in 12 days they never served mango. Usually among fruits it's: guava, small green apples-like, dragon fruit and then sth from passion fruit, pineapple, longan or papaya. A few salads and a few hot dishes, pancakes, eggs. I guess, it's not bad, but it could be better too. Breakfast time is only till 9.30. I'd prefer it longer or not at all. I will definitely come back to Nha Trang, but no way in this hotel – you can find a better one! Stay out of this one.…