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16 Ton Dan Street Loc Tho Ward, Nha Trang 650000 Vietnam
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$18
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$19
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Free cancellation until 05/27/22
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$15
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Traveler (180)
Dining (20)
Room & Suite (11)

About

#95 of 611 in Nha Trang
Location
4.0
Cleanliness
4.2
Service
3.9
Value
3.9
Located in Ton Dan street – the most central street of Nha Trang city, Maple Hotel & Apartment is the newest 4-star condotel with the latest architecture and it is an outstanding choice for leisure traveler and business trip. Only two minutes walk to the beach, the guests would be immersed and enjoy the natural beauty of golden sand, blue sea or get themselves into the crowd of the city center at night with many restaurants and beach clubs or get to the famous backpacker area within walking distance. With its strategic location, Maple Hotel & Apartment is near major sightseeing and attractions such as the city plaza, Tram Huong tower, Ponagar temple, as well as entertainment spots such as shopping centers, mud bath, Vinpearl habor, etc.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Highchairs available
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Rooftop bar
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private balcony
Room service
Kitchenette
Flatscreen TV
Bidet
Bathrobes
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Electric kettle
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Vietnamese
186Reviews7Q+A15Room tips
Traveler rating
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Most Recent
Ruben M wrote a review Jan 2021
Ho Chi Minh City, Vietnam38 contributions9 helpful votes
In spite of being located in an excellent location and being a pretty new construction, Maple Hotel doesn't even deserve a single star. My wife and I booked 3 nights at Maple Hotel as a treat to ourselves after a tough year hoping for a great long weekend by the sea. We even upgraded from "Deluxe King Room" to a full apartment in the top floor (after finding out "City View Deluxe King Room with balcony" means a window with a dusty narrow balcony facing a cement wall 1 meter away). We explored the city during the day and when we came back to Maple, the downwards spiral of shame started. The only person in reception received us asking for my wife's ID and how many hours she was going to stay, insinuating she was a prostitute. After the initial shock and obviously feeling offended, we showed him our booking to which he never even apologized. The morning after we explained the situation to the daytime receptionist and she apologized, so we left again to enjoy the city during the entire day. We came back at night as we did the day before only to get greeted the same way AGAIN! Hotel guy asking for my wife's ID and when would she leave that night. Naturally we got pissed off and offended once again but had to held our frustration for the morning after. The morning after we checked out and requested to talk to the General Manager only to get smiled at and told there was no General Manager (or anyone with a brain) on location. Nobody took any responsibility and nobody apologized this time. Maple Hotel is run by a bunch of incompetent individuals who are also clearly, fully supportive of prostitution on their premises. This was our first and definitely last time we will step in that hotel.
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Date of stay: January 2021Trip type: Traveled
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Hakan J wrote a review Nov 2020
2 contributions1 helpful vote
Arrived to an empty reception, ground floor got all furnitures mashed up in a corner looking ready to move or demolish the place. Top floors are not open, resturants and bars are closed. Airconditions in public spaces and gym is turned off to save cost. Reception tell you take any questions up with managment/owner who you can not reach.
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Date of stay: October 2020
Value
Cleanliness
Service
Room Tip: Got my door picked by a random lady not usin key card (using locksmith tools) looked surprised...
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1 Helpful vote
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Nguyen K wrote a review Nov 2020
1 contribution1 helpful vote
Resturants are closed, rooftop is closed, aircon is turned off. Guests smoking in elevator Full price is charged, Rooms are on floor 3-6 so there is no view and managment have ran off and can not be contacted. Be smart, Stay elswere
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Date of stay: November 2020
Value
Cleanliness
Service
1 Helpful vote
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Anna C wrote a review Sep 2020
Moscow, Russia52 contributions102 helpful votes
Everything was nice in this hotel. We enjoyed breakfast (fo, eggs, sausages, vegetables and fruits, cakes, waffles, toasts, juice and several Asian starters). The room is huge and nice, the pool on top has a great view, and a bar. We liked the beach, just don't forget the voucher for free sun beds. There is a jacuzzi and sauna near the pool, not expensive and good to relax.
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Date of stay: October 2019Trip type: Traveled
3 Helpful votes
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Response from Maple hotel apartment, Kinh doanh at Maple Hotel & Apartment
Responded Nov 12, 2020
Dear Guest! Thank you for taking your precious time to give us such a wonderful feedback. We are truly pleased to hear your compliment on our hotel's location and especially our staff. We are also delighted to hear the full story about the good experience you had at our hotel. We wish you and your family good health. We look forward to seeing you back here at Maple Hotel & Apartment Best regards.
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Vo L wrote a review Jun 2020
Nha Trang, Vietnam7 contributions6 helpful votes
We book the hotel through Traveloka for our holiday in May 2020. It was Covid-19 period, so we had a very reasonable price for an apartment room with sea view in 23th floor. The room a super spacious, modern and the view was magnificent. We love it very much! However, there was no ancillary service at all . I tried to call the hotel prior our arrival for early check-in but no one pick up the phone, so we decided take a tour first and arrived the hotel on time. Although the hotel location is very central but it's not really accessible. The alley is quite busy, and hotel signage is super hard to realize. There is no F&B service at all. The reason might come from the pandemic but the 5 star service need more than just a room. The last moment for our staying, I decided the visit the only facility available - The pool. That was very impressive. water is clean and the pool view was amazing. For those who are looking for a nice hotel room, It would be a fantastic choice. In other hand, for luxury guests, I would recommend you to take a high credit alternatives, plenty of these are operating in Nha Trang.
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Date of stay: May 2020
1 Helpful vote
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Response from Maple hotel apartment, Kinh doanh at Maple Hotel & Apartment
Responded Jul 5, 2020
Dear Guest! Thank you very much for choosing our hotel as your accommodation in Nha Trang city. We are so delightful to hear your good review about us. We know that nothing is perfect, however, we will always try our best to bring you the most memorable impression in our beautiful city from now on. We hope that our hotel services and staves will be an unforgettable after-taste to welcome you back next time Warm Regards,
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Staf W wrote a review Feb 2020
Mechelen, Belgium390 contributions190 helpful votes
I can not judge this hotel by its accommodation because I never stayed there. I made a booking for 6 nights. I already was in Vietnam when the bad news about the corona virus started. Nah Trang was just the start of my tour. After This hotel I was going to China and Cambodia. I got scared for the virus and decided to cancel the whole trip. Every hotel I booked agreed with cancellation. Except this hotel. They charged all 6 night. I have no reason to complain because it is like that in there cancellation pollicy. The reason about the virus was no good excuse. Their explanation : we can not cancel because of the high season. Where is their reason. Because of that high season they will book my room very shortly to someone else. My room will not be left empty. For them a good win win. That is why i give this score. Pitty it is not possible to give 0. If they agreed for a fine like 1 or 2 nights it would be already ok for me. The only thing they offered was a change of date in the following 3 months. I am not going back to Vietnam in that time. And if I ever go back to Nhatrang : this hotel will not even be considered to book.
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Date of stay: February 2020Trip type: Traveled
3 Helpful votes
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Response from Maple_hote, Người quản lý at Maple Hotel & Apartment
Responded Feb 10, 2020
Dear Guest! Warmest greeting from Maple Hotel & Apartment Nha Trang, Vietnam! We are really sympathize with you in the current situation. That’s reason why we flexible to change the date and guest’s name although you booked non-refundable for your reservation. Please let us have another chance to be of service to you and be rest assured that your next visit staying with us would be perfect. Best regards.
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Celine Kölbli wrote a review Jan 2020
Strasbourg, France2 contributions3 helpful votes
It was our first stay at Maple Hotel, the pictures on the Internet looked really great so we were looking forward to stay at this hotel. At our arrival we got a friendly welcome from the reception. The check in was fast. We know that on the internet you only see the best picture of the hotel/the best looking rooms... but there was no picture or any text describing our room. The room was ok, all was clean and modern but the view... only thing you see was a wall directly in front of the window. Cause we did not appreciate that we ask at the reception if they got better rooms with other view like the pictures we were told that we payed for that and can’t get another room. We were really disappointed about that, maybe proposing another room for a higher price would be a good option next time. But no option was proposed from the front desk team, the staff did not care if we were satisfied with the room or not. We see on the internet that they had other rooms for this period, finding an alternative (even if we have to pay more!) would have been appropriate. The pool was very nice, you got a stunning view from the pool/bar. Too bad that the bar is closing at 22pm it would be a really nice place to drink some cocktail. Breakfast buffet was ok. Also the location from the hotel wich is like 2 min from the beach. For us it was the last time at this hotel. Last but not least the belt boy was really nice to us and helped us carrying our luggage. We hope that our “critics points” would be take for advice to make the stay of your next guest better than ours.
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Date of stay: January 2020Trip type: Traveled
3 Helpful votes
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Response from Maple_hote, Người quản lý at Maple Hotel & Apartment
Responded Jan 14, 2020
Dear Guest! We would like to send our gratitude to you when selecting us as the vacation destination. Your feedback is a great tool for us to build up our team and improve Looking forward to welcoming you back in the soonest time. Sincerely yours,
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Peter TT wrote a review Dec 2019
Bangkok, Thailand94 contributions75 helpful votes
I've visit Nha Trang at the 1st. time at selected Maple Apartment( Maple Hotel & Apartment) stay for a week. Location is good can see nice beach of Nha Trang. Room condition is not bad cleanliness can accept.Staff not must friendly to guest.Fitness and Pool is an extra charged for guest who stay at apartment.Overall stay experience is average.
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Date of stay: December 2019
3 Helpful votes
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Response from Maple_hote, Người quản lý at Maple Hotel & Apartment
Responded Dec 18, 2019
Dear Guest! Thank you for your review. You may have used the apartment of another property in Maple building. When you make reservation at Maple Hotel & Apartment. Room rates include all services: buffet breakfast, swimming pool, gym, private beach ..... We appreciate for your comment and if you have other plans coming back to Nha Trang, please visit us again so that we will provide you even better service next time! Warm Regards,
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To My Huong wrote a review Nov 2019
1 contribution
I stayed here 3 days with my family last week. Everything was excellent, especially customer service and breakfast_staff here always ready to help you with any problem you've got.. The atmosphere in Quebec sky bar is very romantic...enjoying beer with a dish of fried beef is a good idea for dinner, i really enjoyable...There are a lot of foreigner especially Korean and Western people. In addition, the weather is cold enough to hang out, it is not so hot here as i worried before. Every morning, my family went to the beach to swim and had sun bath_2 hours every morning is enough. Perfect ! i love my trip here, highly recommend Maple for your vacation.
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Date of stay: November 2019
Location
Cleanliness
Service
Room Tip: you can contact directly to hotel in order to get good price and easy to change your reservation.
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Response from Maple_hote, Người quản lý at Maple Hotel & Apartment
Responded Dec 1, 2019
Dear Ms To My Huong! We are so glad to know you had a good time staying with us and were satisfied with our service. Once again, thank you for your supporting us. Look forward to welcoming you here again soon, we will be able to give you a much better accommodation and service. Best Regards
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David wrote a review Nov 2019
14 contributions35 helpful votes
The Maple was one of the best hotel we stayed in while visiting Vietnam.Great staff especially Thao who made sure every thing ran smoothly at all times. Breakfast was excellent and extensive,location was great away from main roads.Great family run eating house 5 mins from hotels entrance and beach across main rd.
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Date of stay: October 2019
Rooms
Service
Sleep Quality
Room Tip: balcony with beach view,even from the shower.
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2 Helpful votes
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Response from Maple_hote, Người quản lý at Maple Hotel & Apartment
Responded Nov 18, 2019
Dear Guest! Thank you for taking your precious time to give us such a wonderful feedback. We are truly pleased to hear your compliment on our hotel's location and especially our staff. We are also delighted to hear the full story about the good experience you had at our hotel. We wish you and your family good health. We look forward to seeing you back here at Maple Hotel & Apartment Best regards.
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PRICE RANGE
$18 - $74 (Based on Average Rates for a Standard Room)
LOCATION
VietnamKhanh Hoa ProvinceNha Trang
NUMBER OF ROOMS
128
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Frequently Asked Questions about Maple Hotel & Apartment
Which popular attractions are close to Maple Hotel & Apartment?
Nearby attractions include Killed Kenny Bar (0.3 miles), Bar Pirate Bay (0.10 miles), and XQ Hand Embroidery (0.2 miles).
What are some of the property amenities at Maple Hotel & Apartment?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Maple Hotel & Apartment?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Maple Hotel & Apartment?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Maple Hotel & Apartment?
Yes, free parking is available to guests.
What are some restaurants close to Maple Hotel & Apartment?
Conveniently located restaurants include La Cala, Tuk Tuk Thai Restaurant Nha Trang, and La Velvet.
Are there opportunities to exercise at Maple Hotel & Apartment?
Yes, guests have access to a pool and a fitness center during their stay.
Does Maple Hotel & Apartment have an airport shuttle?
Yes, Maple Hotel & Apartment offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Maple Hotel & Apartment have airport transportation?
Yes, Maple Hotel & Apartment offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Maple Hotel & Apartment located near the city center?
Yes, it is 0.8 miles away from the center of Nha Trang.
Are any cleaning services offered at Maple Hotel & Apartment?
Yes, dry cleaning and laundry service are offered to guests.