Novotel Nha Trang
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50 Tran Phu Street, Nha Trang 652076 Vietnam
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$64
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Full view
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Room & Suite (883)
Dining (162)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Nha Trang
Updated 08/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#32 of 611 in Nha Trang
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
Novotel Nha Trang is located in the heart of Nha Trang city, one of the 29 most beautiful bays in the world.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Airport transportation
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun umbrellas
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Location
Full view
96Great for walkers
Grade: 96 out of 100
153Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
Contact
50 Tran Phu Street, Nha Trang 652076 Vietnam
Name/address in local language
Getting there
Rental CarsSee all Nha Trang rental cars
2274Reviews54Q+A100Room tips
Reviews
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I stayed for 3 nights over the Christmas weekend. Having stayed previously at 3 different Novotel branded hotels. Novotel Nha Trang, didn't disappoint. Certainly worthy of Travellers Choice 2021 award and its 4 star rating. Cleanliness and COVID-19 prevention protocols were very apparent. I liked the close proximity, easy walking distance to the beach front, Vincom plaza shopping mall and Rainbow Divers. The sea view room with balcony was great! Special thanks in welcome smiles and assistance by the front desk staff, and specific mention of Ms Ann. Will certainly be back
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Date of stay: December 2021Trip type: Traveled
Helpful
Response from Novotel Nha Trang, General Manager at Novotel Nha Trang
Responded Jan 13, 2022
Dear grahamangie2002, I am delighted to know that you had a great Christmas weekend celebration at the Novotel Nha Trang. Thank you for choosing us and taking the time to tell us about your enjoyable experience. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them, especially Ms.Ann We look forward to welcoming you back in the nearest future. Sincerely, Phuong Nguyen General Manager
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Diamond class of Accor membership without benefit: - Reception staff said that I have invalid (diamond) profile when I checked in, because I didn't stay at Accor hotel recently, but it's not true. I think its system doesn't have profile for diamond class. - Welcome fruit: none - Private lounge: none - Breakfast buffet: 4/5 - Gym, Pool: 3/5, small - Room view: 5/5
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Date of stay: May 2021Trip type: Traveled
2 Helpful votes
Helpful
Response from Novotel Nha Trang, General Manager at Novotel Nha Trang
Responded Jun 30, 2021
Dear Phamhviet, Thank you for taking the time to share your review on the TripAdvisor page and tell us about your experience at the Novotel Nha Trang. I am sorry that your experience did not meet your expectations. I would like to thank you for your loyalty to Accor hotels. We always try to provide the best service to our loyalty members, especially Diamond members like you. Knowing that your reservation was managed by a travel agent, we have no way of recognizing you as Accor LeClub member. Only when you check in, we were able to recognize your status, our reception team gave you a room upgrade. Allow me to express my sincere apologies for the absence of welcome fruit basket. Unfortunately, the Club Lounge has not been available at our hotel since our opening. Nothing is more important than regaining your trust and we all hope here that you will give us the opportunity to welcome you back to the Novotel Nha Trang. Sincerely,
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The staff was very friendly and supportive. The hotel is in a great location, central to all the good restaurants and the beach area is great once you cross the busy road. I felt that due to COVID the hotel breakfast was a bit of a lower standard than most of the star rating. I also found it odd that they shut down one of the elevators during due to low occupancy. A couple times we had to have a longer wait than we would have like at the elevator/lift area. The rooms were great with wonderful views of the ocean, very clean and well taken care of. Again, I have to say a very friendly and helpful staff.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Nha Trang Novotel, Tổng giám đốc at Novotel Nha Trang
Responded May 12, 2021
Dear Tarique A, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to our shortfall in services. Rest assured that these issues will be looked into. We will share your feedback with our team and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Remi Faubel General Manager
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Second Stay , very satisfied, clean, Balkony with sea view, very good and tasty breakfast with Asian and Western choices Will come back Room to Improve: Not all Staff Good in English , two complains were just ignored by Reception Staff Breakfast Staff very Good Concierge Had Not Good Knowledge about Details of Tourist destinations or Even Place of Restaurant 4 Minutes away The Lounge Chair quality at the Beach is poor
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
3 Helpful votes
Helpful
Response from Nha Trang Novotel, Tổng giám đốc at Novotel Nha Trang
Responded May 12, 2021
Dear ExVotoFatum, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. As we strive to provide the highest level of service every day; we truly regret to learn that we did not meet your expectation for the other service during your stay. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this beautiful city. Remi Faubel General Manager
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It was my second time to stay at this hotel. I got an upgrade room with sea view. I would appreciate it so much. So good chance to enjoy sunrise during my stay. FO staffs are so nice and helpful especially Ms.Ann and Hoa. I’ll definitely go back to stay here again. Tam C Le
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Date of stay: March 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from Nha Trang Novotel, Tổng giám đốc at Novotel Nha Trang
Responded May 12, 2021
Dear 918marv Thank you so much for your taking time to review of our hotel. We trust you had a nice stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them, especially Ms.Ann and Hoa at front desk. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to our beautiful city. Remi Faubel General Manager
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Recently stayed here for two days and would definitely return. While the hotel itself is a bit older (only two elevators) there are many things going for it. The biggest plus is the service minded, helpful and very friendly staff. They would do their best to help with anything they could and especially the front desk staff was very helpful during my stay. Highly appreciated. Rooms are fairly big and the rooms facing the ocean have a great view. Just have to cross the street to be on the beach and very close to the central square as well. Breakfast was ok. With the location, friendly staff, nice rooms and prices, I will certainly be back for another stay.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Nha Trang Novotel, Tổng giám đốc at Novotel Nha Trang
Responded May 12, 2021
Dear BJMBJMBJM, Thank you so much for your taking time to review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to our beautiful city. Remi Faubel General Manager
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My family had dinner last night in Novotel Nha Trang. We were there at the weekend so there were a lot of Vietnameses people in the restaurant but we were still enjoy food, drink and good service from restaurant staffs. Thank you Mr. Ninh and Ms. Xuan at front desk for welcoming us and Ms. Tu, Ms. Thanh and the rest of restaurant staffs for kindly good service. Keep it up, don’t stop mates!!!!
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Date of stay: June 2020Trip type: Traveled
Helpful
Response from Novotel Nha Trang, General Manager at Novotel Nha Trang
Responded Jun 14, 2020
Dear Kakanguyen, Thank you so much for your comment regarding your recent dinner at Novotel Nha Trang. We love to start our new working day by reading a wonderful feedback such as yours. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, for bringing you memorable experiences and so glad we did. Your inspiring words will be passed on to all the team member and definitely encourage us to strive further for our service improvement. Once again, thank you for sharing your experience. We look foward to welcome you back at Novotel Nha Trang in near future. Best regards, Remi F. | General Manger
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We really enjoyed our stay at Novotel; The hotel has a perfect location, offering a stunning view from our balcony. We really had good time with an excellent service provided and facilities. I strongly recommnand this hotel while staying in Nha Trang, Beach Front, close to everything and remarkable service. We will definitely visit again
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Helpful
Response from Novotel Nha Trang, General Manager at Novotel Nha Trang
Responded Jun 2, 2020
Dear Sebastopole31, Thank you for staying with us and taking time to send this lovely review. It is our great pleasure to know that you really enjoyed your stay at Novotel Nha Trang. Nice location with stunning view and friendly team with great services are always our highlights. We truly appreciate your kind words and look forward to your return in near future. Kind regards, Remi F. | General Manger
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We stayed in this beautiful hotel in Nha Trang. Rooms were spacious, well maintained and exactly the same as showed in the pictures posted by the property. The beach is opposite to the hotel and clean as well. Staff is well trained and takes care of all your needs properly. Overall a good experience and must recommended hotel.
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Date of stay: January 2020Trip type: Traveled
2 Helpful votes
Helpful
Response from Novotel Nha Trang, General Manager at Novotel Nha Trang
Responded Jun 2, 2020
Dear saralr2017, Thank you for staying with us and sharing your beautiful review. We are so delighted to hear of your great experience with our staff as well as the room and the beach nearby. It was also our pleasure to bring experiences to your journey and we look forward to seeing you in the future. Kind regards, Remi F. | General Manager
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Stopped at this lovely hotel for 4 nights and thoroughly enjoyed our stay From arriving to leaving the staff were wonderful Our room was on the 15th floor with a balcony that looked onto the ocean and beach front. Awesome The room was a fair size and the bathroom had the biggest walk in shower ever The breakfast was varied and in Eur/Asian style with egg station. All international guests were catered for On our first trip to the nearby beach, the security man assisted us to get across The rule being just walk steady and traffic moves around you...don’t try this at home No negative comments about this hotel Great location and superb staff Try it and see
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Date of stay: February 2020Trip type: Traveled
4 Helpful votes
Helpful
Response from Novotel Nha Trang, General Manager at Novotel Nha Trang
Responded Jun 2, 2020
Dear F4225RPmikem, Thank you for writing such a wonderful review of our place. It is so delighted to know that you left with such fond memories of your time staying at Novotel Nha Trang. In particularly, we are much more happy to hear your praises about the location and the team. We truly appreciate your kind words and hope to see you again soon for another amazing journey with us. Kind regards, Remi F. | General Manager
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PRICE RANGE
$58 - $69 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel nha trang hotel nha trang, accor nha trang
LOCATION
VietnamKhanh Hoa ProvinceNha Trang
NUMBER OF ROOMS
154
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Claim Your Listing Frequently Asked Questions about Novotel Nha Trang
Which popular attractions are close to Novotel Nha Trang?
Nearby attractions include Killed Kenny Bar (0.3 miles), Bar Pirate Bay (0.1 miles), and XQ Hand Embroidery (0.1 miles).
What are some of the property amenities at Novotel Nha Trang?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Nha Trang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Nha Trang?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Novotel Nha Trang?
Conveniently located restaurants include Sushi Mania Lounge, La Cala, and La Velvet.
Are there opportunities to exercise at Novotel Nha Trang?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Novotel Nha Trang have an airport shuttle?
Yes, Novotel Nha Trang offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Nha Trang have airport transportation?
Yes, Novotel Nha Trang offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Novotel Nha Trang located near the city center?
Yes, it is 0.8 miles away from the center of Nha Trang.
Are any cleaning services offered at Novotel Nha Trang?
Yes, dry cleaning and laundry service are offered to guests.