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Novotel Nha Trang

Traveler (1666)
Room & Suite (738)
Dining (128)
Certificate of Excellence

About

#24 of 301 hotels in Nha Trang
Location
Cleanliness
Service
Value
Certificate of Excellence
Novotel Nha Trang is located in the heart of Nha Trang city, one of the 29 most beautiful bays in the world.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Free parking
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Pool
Spa
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
2,187Reviews
50Q+A
100Room tips
Traveler rating
  • 1,439
  • 603
  • 121
  • 15
  • 9
Time of year
Traveler type
Language
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Popular mentions
Our experience in this hotel was a great example of what must be a great customer service experience. Since the fist time that the main staff called us by our names, always smiling and concern with our welfare. The room was really good, but the staff was tremendous amazing.
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EVERY staff member were very courteous and friendly, and we made so many new friends here. Front office and concierge staff could not be bettered anywhere. Rooms are well equipped with up to date facilities and kept spotless by staff. Whilst I did feel there needs to be some
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Response from NovotelNT, General Manager at Novotel Nha Trang
Responded 2 weeks ago
Dear Ken W, Please accept our sincere thank for your exceptional comment regarding your stay at Novotel Nha Trang, We love to start a new working day by reading inspiring comments such like yours. This is honestly the most precious gift for our staff's hard work and tireless dedications. We're absolutely thrilled to hear that you had an enjoyable stay with every aspect of our hotel. Your kind word will be transmitted to all the staff, especially to Ms. Man, Mr. Trung, Ms. Ann, and will definitely be a perfect motivation for them to strive further to archive the highest level of hospitality. Once again, thank you so much for sharing your story. We can't wait to welcome you back here with us for another magnificent journey in near future. Best regards, Remi Faubel General Manager
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The rooms are really nice but regardless of where I stay i will always use the spa at Novotel. I have had a lot of experience with massage spa's but none rank anywhere close to the quality and expertise that can be found here. My last massage by Hanh was truly a work of art; I
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Response from NovotelNT, General Manager at Novotel Nha Trang
Responded 2 weeks ago
Dear Hal J, Warmest greeting from Novotel Nha Trang, Thank you so much for taking your time to review us regarding your recent stay at Novotel Nha Trang. We're more than happy to hear you had an enjoyable stay with our great room and excellent spa services. Your kind words will be passed on to all the staff, especially to Ms. Hanh, and definitely be a precious motivation for us to improve our hospitality to the best. Once again, thank you for sharing your experience. We can't wait to welcome you back here with us for another pleasant stay and let us serve you another wonderful massage treatment. Remi Faubel General Manager
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Right from check in, GM Remi Faubel greeted us, a room upgrade and the holiday was started. Tuan and Anna were most excellent as were all the staff. The breakfast and food was wonderful. In fact also if looking to book tours or Chang currency the hotel had the best exchange
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Response from NovotelNT, General Manager at Novotel Nha Trang
Responded 2 weeks ago
Dear O248CPtonyc, Thank you for your WOW comment regarding your recent stay at Novotel Nha Trang, It is our honor to receive such a amazing compliment from you. We are absolutely thrilled to learn that you had an enjoyable stay with every aspect of our hotel, as nice upgraded room, wonderful food and excellent staff services. Your kind words will be passed on to the whole team, especially to Mr. Tuan and Ms. Anna, and definitely encourage them to strive even further to bring our valued guest the best hospitality. Once again, thank you so much for your comment. We love to welcome you back here with us for another magnificent journey. Please don't let us wait for too long. Best regards, Remi Faubel General Manager
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After long research and a TripAdvisor Poster's recommendation, I selected Novotel Nha Trang as my hotel for this first time to Vietnam. Service: The staff is very positive . . . every staff person that I approached, smiled. They were very friendly, attentive, and helpful. They
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Response from NovotelNT, General Manager at Novotel Nha Trang
Responded 3 weeks ago
Dear VacationerCritic, Thank you so much for your amazing detailed comment regarding your stay at Novotel Nha Trang, It is a great pleasure to learn that we successfully made your research worth your's while. We're absolutely delighted to hear that you had an enjoyable stay will almost every aspect of our hotel. Your inspiring words will be transmitted to all the staff and definitely served as an encouragement for improving our hospitality. We very much appreciated your shared experience and eager to welcome you back here with us for the second time, the third time and so on...in near future. Best regards, Remi Faubel General Manager
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PRICE RANGE
$71 - $111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel nha trang hotel nha trangaccor nha trang
LOCATION
VietnamKhanh Hoa ProvinceNha Trang
NUMBER OF ROOMS
154
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