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Diamond Bay Resort & Spa

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Nguyen Tat Thanh Blvd Phuoc Ha, Phuoc Dong, Nha Trang 650000 Vietnam
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Traveler (1419)
Room & Suite (284)
Pool & Beach (279)

About

#54 of 511 hotels in Nha Trang
Location
Cleanliness
Service
Value
Dear valued guests, Diamond Bay Resort & Spa kindly inform that, we shall temporarily stop service from April 6th, 2020 for maintenance and influenced by Covid 19. During this duration, Diamond Bay...
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids club
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Swimup bar
Poolside bar
Bicycles available
Golf course
Tennis court
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
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Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Bay View
Languages Spoken
Russian, Vietnamese
861Reviews56Q+A63Room tips

Reviews

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JoNomad wrote a review Feb 2020
Yangon (Rangoon), Myanmar50 contributions17 helpful votes
large hotel and grounds including pools and gardens, really nice bungalows, though the manmade small beaches were a let down, especially at low tide when standing in silt. only 2 restaurants were open with same ish menu. 39 mins from town, with limited shuttles but can get grab or private taxi easily. on a positve very friendly staff and great spa.
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Date of stay: January 2020Trip type: Traveled solo
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Response from Diamond-Bay-Resort, Người quản lý at Diamond Bay Resort & Spa
Responded Mar 14, 2020
Dear guest, Thank you for sharing your review of your experience with us. It is feedback such as yours that will help us to improve where we lack & keep up what we are doing right. We hope to welcome you back again. Best Regards, The Diamond Bay Team
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spirou007 wrote a review Jan 2020
London, United Kingdom80 contributions9 helpful votes
Despite a couple of bad reviews, we, a family with a toddler, decided to stay in this resort. We do not regret it, in fact we were super happy with it and wished we could have stayed longer – but in the week we needed to be in the city. We may have been lucky with our ocean view villa (recommended), but also on the other points I would like to stress: the staff was very nice. This was the case in all 3 restaurants, albeit I would like to specifically call out the ladies in the middle one. We felt very welcome, and this is part of it all. The resort has 2 private beaches, both of which are being cleaned daily. I would recommend to check out the one right of the reception for swimming. The second beach has numerous spots for nice photo shootings and sun loungers to relax on nice white sand. The food menu is not the largest and I can imagine it to get boring after a couple of days, but for 3 days it was fine and the quality good. You should b aware that it takes about 15-20 minutes to Nha Trang center. It is far out, and this is why it is really calm. – Unless you have a room directly towards the street, maybe. Also the pool is really really large. I think one of the largest around if not the largest and life vests are supplied for no charge. Therefore I cannot really understand the bad reviews. I can imagine that if you come from Europe to Asia the first time directly, then you would feel that way. But tings here are different. Enjoy the positive sides and relax.
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: take a room away from the street - ocenview for example
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Response from Diamond-Bay-Resort, Người quản lý at Diamond Bay Resort & Spa
Responded Feb 12, 2020
Dear Guest, Thank you very much for your wonderful feedback and 5-star rating about Diamond Bay Resort & Spa! We are delighted that you enjoy our territory. All team members are encouraged to ensure that our guests leave with a magnificent experience of their time at the resort. We very much look forward to seeing you back soon. May joy and happiness be with you always! Sincerely, The Diamond Bay Team
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Caroline L wrote a review Sep 2019
23 contributions16 helpful votes
Not worth the money we paid. We were told we had been upgraded but in fact we had been changed to a room at the back of the complex which had 24hrs noise from the road and staff starting maintence work @5am. The A/c in our room would default back to 28C in the middle of the night. The shower was just a shower head over a bath with either scalding or cold water no medium temp( the original room i booked had a walk in shower) The food was poor standard and the restaurant we ate in had approx 3 Vietnamese dishes from a large menu of european food
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Date of stay: September 2019Trip type: Traveled as a couple
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Response from Diamond-Bay-Resort, Người quản lý at Diamond Bay Resort & Spa
Responded Sep 7, 2019
Dear Caroline L, Thank you so much for your constructive review of our property. We really appreciate any feedback whether positive or negative! Every comment and emotion expressed is extremely valuable to improve the overall experience of Diamond Bay Resort & Spa for all our wonderful guests. We apologize for the inconvenience of noise and air conditioning incidents. We will soon fix and improve the service. Hope that we welcome you in the future. Wish you good health and happiness. See you again
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JsyLdn wrote a review Aug 2019
United Kingdom1 contribution
We have travelled down Vietnam staying in a variety of 1-3 star hotels. We decided this resort would be a nice treat midway through our holiday, we were wrong. This place was no where near the quality I would expect from a 5 star. I have listed examples below; - Bathroom outdated and poor quality - Aircon needs servicing, smells damp - Building works going on around the resort - Cracked tiles round the pool - WiFi really poor, cuts out and slow - TV in room, broken remote, poor signal - Laundry service was very expensive. £40 for what would have been maybe 1 load of washing in a domestic washing machine - when ordering at bar/restaurant staff lacked basic English (I understand we are in Vietnam but the standard of English has been incredible everywhere we have been so far) - Spa service was very expensive and a poor experience (temp building, in room with multiple other people, building work going on, no music etc) The whole experience was also incredibly overpriced in comparison to Vietnam generally. Below are some examples, to try to be as objective as possible about it; Beer Saigon - Hotel 45,000vnd (small) - outside 20-30,000 (large) Pho Bo. - Hotel 140,000vnd - Outside 55,000vnd Fried S/rolls - hotel 130,000 vnd - Outside 25-40,000 vnd 60 min Massage - Hotel 960,000vnd - Outside 550,000vnd Laundry - as mentioned above On average a meal was costing between 800,000 - 1,000,000vnd with 1-2 drinks each. Outside we have not had a meal over 600,000vnd with 2-3 drinks each and I would say the quality was generally better. Overall this was a really disappointing couple of days and we wish we hadn't chosen this resort. If you are looking for a 5star experience this place is not it and I would look elsewhere!
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Date of stay: August 2019Trip type: Traveled as a couple
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Response from Diamond-Bay-Resort, Người quản lý at Diamond Bay Resort & Spa
Responded Aug 18, 2019
Dear LdnJsy Thank you for sharing the review with the rest of us. I am sorry that you have problems with air conditioning and bathroom when you are here. With other comments, we will find ways to improve next time. We hope you will come back to us to make up for this less than perfect vacation. Best regards,
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Eric Kwan wrote a review Jul 2019
Kuala Lumpur, Malaysia107 contributions23 helpful votes
+1
First of all this is DEFINITELY NOT a 5* hotel/resort. Far from it. From check in, we were told that our room won't be ready for another 3 hours, at 2pm. Not a problem, but the lady at the check-in desk had to be "persuaded" to give us a tag for our luggage in their care. This was in spite of the fact of the baggage being left on the stairs just next to the arriving and departure vehicles. When we got back 3 hours later, the baggage was still left at the stairs, easily picked up by some dishonest departing guest. The guests at this hotel are definitely not 5* , probably from the Russian and China slums. They don't line up for anything, talk and shout on top of their voices. Worst, they use their fingers to pick up food at the breakfast buffet table. More like ZERO * for the majority of the guests. I only had the buffet breakfast, food is barely edible.....made unhygienic by children and other people using their fingers to pick up food. Rooms are adequate, but only if you are living in the Villas, not regular rooms. Those are located right next to the highway that runs from the airport to Nha Trang town. Traffic noise and incessant hooting will drive one crazy. The beach is a joke. It's an ecological disaster. Please look at the construction and slick in the enclosed pics. The stage belts out loud pop music and so much for relaxation on the beach.
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Date of stay: July 2019Trip type: Traveled as a couple
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Response from Diamond-Bay-Resort, Giám đốc quan hệ công chúng at Diamond Bay Resort & Spa
Responded Jul 24, 2019
Dear Erick3332, Thank you for sharing the review with the rest of us. I do apologize that you had an issue with the luggage upon your arrival. I could rest assure that all our guests' luggage is protected carefully and safely by our bellmen. With other comments, I also raised them to the attention of our team and we will find a way to improve next time. We wish you will come back with us to make up for this less perfect stay. Yours sincerely,
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PRICE RANGE
$60 - $98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
diamond bay resort & golf hotel nha trang, diamond bay resort and golf, diamond bay hotel
LOCATION
VietnamKhanh Hoa ProvinceNha Trang
NUMBER OF ROOMS
342
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Frequently Asked Questions about Diamond Bay Resort & Spa
Which popular attractions are close to Diamond Bay Resort & Spa?
Nearby attractions include Killed Kenny Sports Bar (4.9 miles), 100 Egg Theme Park (3.2 miles), and Mai Loc Photo Gallery (4.9 miles).
What are some of the property amenities at Diamond Bay Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Diamond Bay Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Diamond Bay Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Diamond Bay Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Diamond Bay Resort & Spa?
Conveniently located restaurants include Dinner at Cim’s, Sushi Mania Lounge, and Swiss House La Casserole.
Are there opportunities to exercise at Diamond Bay Resort & Spa?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Diamond Bay Resort & Spa have an airport shuttle?
Yes, Diamond Bay Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Diamond Bay Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Diamond Bay Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Diamond Bay Resort & Spa?
The staff speaks multiple languages, including Russian and Vietnamese.