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EMM Hotel Hue

Agoda.com$29*
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#40 of 120 Hotels in Hue
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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EMM Hotel Hue
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57 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Newark-on-Trent, United Kingdom
Reviewed April 11, 2017

A nice hotel in the modern Emm chain, brightly decorated, cheerful and spacious. Lifts were very efficient, although the corridors are bare so sounds echo (beware noisy fellow-guests!). Staff are all young, polite and helpful. The room was very nice, with kettle, tea and coffee and good Wi-Fi. No in-room safe, and only 5 hangers in the wardrobe. Bathroom was...

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Helpful?
1Thank cascaispickles
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Valued Guest, Thank you so much for sharing your feedback on Trip Advisor and for choosing our hotel whilst recently in Hue. We are thrilled to read that we exceeded your expectations in many ways and that you had a great time with us. We endeavour to make every stay at the Emm Hotel Hue truly memorable and it...

Mount Maunganui, New Zealand
Reviewed April 1, 2017

This is a nice looking hotel and the rooms were nice. The staff however couldn't have cared less about their guests. We were never greeted or spoken to unless we spoke first. I got terrible food poisoning and was in my room for a day. My husband went to ask for more toilet paper and towels which we never got....

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Helpful?
Thank Keryn69
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Kery, Thank you for taking the time to review your stay at Emm Hotel Hue. I am glad to read that you loved the design of the hotel as well as the room. Please accept my sincere apologies as I was sad to learn that you did not completely enjoy your stay. We obviously constantly revise and analyse our...

Los Angeles, California
Reviewed March 17, 2017

Returned to the same hotel many times, we were so impressed with new remodeled EMM Hotel Hue this time. Staffs were friendly. New remodeled room so nice and felt like home. We enjoyed for each day we stayed.

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Helpful?
1Thank Chin_Nguyen
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Mr. Chinh, Thank you for posting your experience at Emm Hotel Hue on TripAdvisor following your visit some time ago. Thrilled to hear that you appreciated the new atmosphere and style of the hotel. Thank you very much for your loyalty towards our hotel. We are all delighted to learn that, again, your stay in your home away from...

Bristol, United Kingdom
Reviewed March 13, 2017

This hotel has been recently refurbished and is in pristine condition. The rooms are fairly spacious, some with balconies and they offer all the necessities a traveller needs. There is a lovely swimming pool on the ground floor with a good bar. The food also was excellent! It's within walking distance to the river and the old city so makes...

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Helpful?
2Thank Lanaihua
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Valued Guest, Thank you for your recent stay with us and for taking the time to share your experience. We are delighted to read that your stay was most enjoyable and suited your needs and met your expectations. Please rest assured that your nice review which has been shared with the team as your satisfaction and comfort is our...

Reviewed March 11, 2017 via mobile

We stayed only one night but we were very impressed. The staff were friendly and helpful and the room was quiet. $1 taxi to the train station or to Hue imperial citadel. Good western options for breakfast.

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Helpful?
1Thank Adrian M
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Mr. M, Thank you so much for sharing your feedback on Trip Advisor and for choosing our hotel whilst recently in Hue. We are thrilled to read that we exceeded your expectations and that you had such a great time with us. It is always a wonderful source of motivation for all of us to see that our efforts...

Aliso Viejo, California
Reviewed March 10, 2017

We really enjoyed our stay at EMM Hotel Hue. We were just there for a day and night but the hotel was fantastic. This one actually had elevators which made it easy for us to get to our 4th-floor room. The balcony was a lovely addition. We had an issue with the TV and the front desk was nice enough...

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Helpful?
1Thank Trina D
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Mrs. D., Thank you so much for sharing your feedback and for being a loyal customer of Emm Hotels and Resorts! I am glad you really enjoyed your time at both Emm Hotel Hoi An and Emm Hotel Hue! Your kind words and compliments were immediately relayed to our staff who were very grateful to receive them as your...

Copenhagen, Denmark
Reviewed March 7, 2017

In addition to excellent service and facilities provided by this hotel, we were given very caring treatment by staff during a short period of illness. I felt we had a supportive network even though we were in a "foreign" city. The staff extended themselves and the result is good memories of our stay in spite of the health setback.

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Helpful?
Thank Robert L
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Mr. L, Thank you for your wonderful review about your recent stay at EMM Hotel Hue. I am delighted to read that you had such a nice stay with us and that our staff have contributed to make it special; Given the nature of the hotel business, the hours are long and demanding. Day or night, excellent service depends...

Hong Kong, China
Reviewed February 18, 2017 via mobile

Unfortunately this hotel was in the process of being renovated this week when we stayed. As a result there was noise and a little dirt. In addition the hotel smells a bit musky in places. The breakfast is expansive but needs freshening. Food dried out by 8am. Nobody seemed to understand the expresso machine either. Finally the wifi was forever...

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Helpful?
1Thank simonhinsh
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Simon, Thank you very much for taking the time to leave a comment on Trip Advisor. First of all, I sincerely regret the inconvenience you experienced because of the renovation work. I do understand your disappointment and I am really sorry About the wifi, Asia-America Gateway, Intra Asia (IA) and the newly launched Asia Pacific Gateway (APG) submarine cables...

Jeonju, South Korea
Reviewed February 15, 2017

EMM Hotel Hue is a good hotel in many advances. It is located at the center of Hue city, so it takes short time to visit the scenic of Hue by foot. I stayed here for a few years ago, but this time came back here, this hotel was upgraded recently, therefore room and view is more modern, brighter, and...

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Helpful?
1Thank GiapBio
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Valued Guest, Thank you so much for sharing your feedback on Trip Advisor and for coming back to our hotel whilst recently in Hue. We are thrilled to read that we exceeded your expectations and that you had a great time with us. It is always a wonderful source of motivation for all of us to see that our...

Reviewed February 11, 2017

The whole hotel is beautiful, clean and modern. The staff in the whole hotel are helpful and friendly, they made our stay there very pleasant. All the sevices are excellent. I must highlight that the local food they serve is absolutely delicious with an unforgettable taste.

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Helpful?
3Thank Maricarmen G
EMMHotelHue, Manager at EMM Hotel Hue, responded to this review

Dear Mrs. G., Thank you so much for posting such a beautiful review on TripAdvisor. It is a pleasure to read about your impressions: it is exactly that feeling we would hope all our guests experience! Kindly be assured that your kind words mean a lot for us and that it has been my pleasure to share your warm comments...

Questions? Get answers from hotel staff and past guests. Ask a question

126 photos of this hotel

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Room/Suite (32)
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Bathroom (3)
06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located on Vietnam’s central coast, the UNESCO World Heritage-listed city of Hue is just a 20-minute drive from Phu Bai International Airport. Nestled in the heart of the former imperial capital, ÊMM Hotel Hue is the ideal base to discover Hue’s fascinating history and unique culture with the Perfume River and the Hue Citadel just a few minutes’ walk away. ... more   less 

Additional Information about EMM Hotel Hue

Address: 15 Ly Thuong Kiet Street, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $27 - $45 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — EMM Hotel Hue 3.5*
Number of rooms: 72
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Also Known As:
Festival Hotel Hue
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Questions & Answers

Questions? Get answers from EMM Hotel Hue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I'd prefer room with pool view.”
608huyn, 4 weeks ago | Read review
“4th floor over looking the pool is quiet from traffic”
Keryn69, Apr 1, 2017 | Read review
“A high floor room is nice”
Lanaihua, Mar 13, 2017 | Read review
“Ask for a courtyard room with balcony.”
TrinaD290, Mar 10, 2017 | Read review
“I think all the rooms are comfortable and warm.”
929maricarmeng, Feb 11, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Agoda.com
$29* /night
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TripAdvisor$29
Priceline$31
Booking.com$30
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*Disclaimer
Prices are for 1 room, 2 adults
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