EMM Hotel Hue

Super friendly reception and very helpful.
Traveler (579)
Vue sur la piscine de notre chambre
Room & Suite (124)
La piscine intérieure pour se rafraichir après une longue journée de visites.
Pool & Beach (114)
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About

5.0
#2 of 172 hotels in Hue
Location
4.8
Cleanliness
4.8
Service
4.8
Value
4.8
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Located on Vietnam’s central coast, the UNESCO World Heritage-listed city of Hue is just a 20-minute drive from Phu Bai International Airport. Nestled in the heart of the former imperial capital, ÊMM Hotel Hue is the ideal base to discover Hue’s fascinating history and unique culture with the Perfume River and the Hue Citadel just a few minutes’ walk away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, Vietnamese
5.0
5.0 of 5 bubbles1,715 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in the heart of Hue, EMM Hotel is celebrated for its prime location, offering guests a central hub from which to explore the city's attractions. The hotel earns high marks for its immaculate cleanliness, from the well-kept rooms to the sparkling pool. Guests have called out the diverse breakfast and overall amenities as highlights of their stay. Warm and welcoming staff contribute to the tranquil atmosphere, and many praise the hotel for its excellent value and comfortable accommodations. While the rooms generally assure a good night's sleep, a few guests mention occasional traffic noise.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Excellent
Cleanliness
Spotless
Service
Helpful
Amenities
Well-appointed
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1,715Review2Q+A73Room tips
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Detailed Reviews
Thu L. wrote a review Jul 2020
3 contributions
5.0 of 5 bubbles
I came here with my partner and could honestly say that it has been nothing but great staying here, though it was short. The staff went above and beyond to make us comfortable, especially the manager. She checked us in quickly and provided us a list of where to eat and visit. The space was serene and and had lots of natural light. I also appreciated how eco-friendly they were with their reusable soap containers, complimentary water, as well as towels. Love it!
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded Jul 19, 2020
Thank you very much for your great review. We are happy to know you had an enjoyable stay with us. Your kind words will be share to all the team to keep them motivated. We look forward to welcoming you back in the next time. With best regards, EMM Hotel Hue team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jonjon c wrote a review Jun 2022
1 contribution
5.0 of 5 bubbles
Emm Hotel at Hue is a very nice and clean hotel at a very convenient location. The staff at the hotel are very courteous, friendly and professional. One day when I walked into the hotel cafeteria for breakfast and there was no table available. H Huong, one of the staff immediately requested other employees to set up a table by the pool area literally within a minute. The service provided by the staff were excellent! I truly enjoyed my one week of staying at this hotel. In addition to the tasty Vietnamese breakfast, the hotel also offered the room rate at a very reasonable price!
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM Emm , General Manager at EMM Hotel Hue
Responded Jun 9, 2022
Thank you very much for taking the time to give us great review. We are delighted to hear you had a great stay in Hue. We will share your kind feedback to all the team to keep them motivated. Look forward to seeing you in near future. With best regards, The Management
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A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
LAZZARIN wrote a review Feb 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
The hotel is new .The quality service that makes this place different to most. Rooms were comfortable, Receptioinst staff extremely helpful and polite and you must try their Emm Special cocktail. We shall definitely return.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded Mar 10, 2020
Thank you very much for your great review. We hope to welcome you back in near future. With kind regards, EMM Hotel Hue team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jessy3000 wrote a review Mar 2020
Romsey77 contributions36 helpful votes
2.0 of 5 bubbles
Half way through our travels now and had a few hotels to compare with. This hotel is lacking in so many areas.
When we arrived they lost our booking, eventually found but reception lack training and the English here is not good. No help from Bellboy, he was asleep on sofa.

Advertised as 4 star but scraping a 3 star.
A couple of staff have been lovely but most not helpful.

Negatives

Pool towels are NOT washed but taken to the roof top and hung out to dry on a dirty wall. Unacceptable hygiene practice especially with the corona virus at the moment.
Complentary water in room comes in reusable unsealed glass bottles. Tasted stale and I'd question how the bottles are cleaned before refilling
Breakfast basic
Beds hard
House keeping noisy with their phones ringing and chatting on phone at 7 am outside our room
Large trolley of pool towels thundered down corridor at 7am on way to roof top
Location on busy 4 way intersection of noisy dual carriage way and building site opposite, also noisy.
A long unpleasant walk from town centre, taxis required
Air conditioning stops working properly at night

Positives

Pool area pretty and relaxing

Overall Hue City is not a tourist destination rather somewhere to pass through to see the DMZ and temples. It seems its not really geared up for tourism yet.
A small busy street can be found nearer the river with lots of nice bars and restaurants. Our favourite was Hu Army bar with live music and happy atmosphere
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Date of stay: March 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded Mar 5, 2020
Dear our Guest, Thank you very much for your review and we regretted our service did not meet your expectation. For the comment on staff we will discuss with them strictly to improve. For the hygiene In order to prevent nCoV for guest and staff we place nCoV preventive measures notice, hand sanitizers and free mask at reception desks. The pool towels as you mentioned have been washed daily and dried under the sunshine to kill nCoV. For the fee water in guestroom, we produce from quality filter machine and the water has been tested and met the drinkable water standard. You could see the certification hung on the water filter area, and the glass bottle washed daily by hot pressured water. We are sorry again and your valued feedbacks will be focused on. We wish to have a chance to welcome you back with a wonderful stay. Kind regards, The Management
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AmazingTravels wrote a review Jan 2023
Seattle, Washington418 contributions43 helpful votes
3.0 of 5 bubbles
The hotel was comfortable. The meal I had in their restaurant was one of the best I had so far on the trip. The room was well-appointed; however, attention needs to be made to the windows and curtains, along with the bedding. If you are not able to get into a large bathtub do be sure they have a walk-in shower. It was quite challenging maneuvering into the tub to take a shower and then water all over the floor.
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Date of stay: December 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Emm , General Manager at EMM Hotel Hue
Responded Jan 10, 2023
Thank you very much for your positive review during stay with us. Your constructive feedback will be discussed with our management to improve better. We wish to welcome you back in near future. Best regards, The Management
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Bryant H wrote a review Feb 2023
1 contribution
5.0 of 5 bubbles
A new hotel, located close to the river, in a very good position. The room itself was very clean and was finished to a high standard with numerous decorative pieces adorning the walls and shelves, and all the amenities you would need. Breakfast was very good with probably the best selection of fresh tropical fruit I have encountered over many years travel in SE Asia. It was a ten minute walk to the central eating area, although there were numerous places along the way to eat at. Staff at reception were invariably friendly and helpful and I would certainly stay here again if in Hue.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Emm , General Manager at EMM Hotel Hue
Responded Feb 28, 2023
Thank you very much for taking the time to review our hotel. We are delighted to know you had a good stay with us. We will share your kind feedback to all the team to keep them motivated. We wish to welcome you back in near future. Best regards, The Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
silvergeck0 wrote a review Mar 2020
Hervey Bay, Australia116 contributions63 helpful votes
5.0 of 5 bubbles
From the time we arrived early in the morning (and were given the ability to leave our backpacks in the Reception area till checkin); until the day we checked out (2 nights) we felt welcomed and valued. The room was very clean and comfortable.
On the 2nd day the gracious Receptionist organised a driver to take us to visit tombs. He was a shy but helpful gentleman who was happy to wait for us as we explored. All Staff that we encountered were friendly and kind.
Their ability to communicate and care for guests from so many different countries is admirable (a bit humbling too) .
The buffet breakfast was delicious and the Spice Restaurant amazing.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded Mar 10, 2020
Dear our Guest, Thank you very much for your kind review. We are glad to know you had a great time during stay with us. We look forward to welcome you back in near future. With best regards, EMM Hotel Hue team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan N wrote a review Jun 2020
1 contribution
5.0 of 5 bubbles
Visited Hue with my family this month and was recommended this hotel by my mom as she has been going here for years. I rarely ever write reviews but it was a comfortable stay.
The rooms were very clean and spacious as they have been through a renovation only 2-3 years ago.
There is a pool to cool off especially in the summer when it’s too hot.
The staff are incredibly friendly, gave us good advice, as well as helped us out with small favors throughout our stay.
The location is the best part as it is in the center of town and can get to tourist sites as well as the best restaurants/food easily.
Overall, 5/5 for value + quality. Will be back here if we visit Hue any time in the future.
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Date of stay: June 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded Jun 8, 2020
Thank you very much for your great review. We are delighted to know you had an enjoyable stay with us. Your positive feedback will encourage our team on providing the best service to our guests. We look forward to welcoming yo back in the next time. Kind regards, EMM Hotel Hue team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie dorning wrote a review Feb 2020
Melbourne, Australia10 contributions2 helpful votes
4.0 of 5 bubbles
We had a very comfortable stay at the Emm, with clean facilities and a great pool area. We were however disapointed with the availability of food at the breakfast buffet and even more disapointed with the actions of the female manager here. Just prior to leaving on a tour from the hotel...The manager took the mobile phone off our tour guide and proceeded to write a trip advisor review from her phone. She wouldn't give our lovely tour guide back her phone until she was done. So be wary...not all reviews are truthful!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khanh Le, General Manager at EMM Hotel Hue
Responded Mar 10, 2020
Thank you very much for your great review. We hope to welcome you back in near future. With kind regards, EMM Hotel Hue team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seventyfour wrote a review Apr 2023
North Willoughby9 contributions4 helpful votes
4.0 of 5 bubbles
We staid in a family room for 2 nights, paying 100AUD/ night including breakfast for 4. The room is clean and big with 2 seperate bedrooms and a decent shower room. Good airco, comfy beds and away from the street noise. The hotel has a nice large swimming pool which has enough lounge chairs and a hotel bar for drinks etc. The hotel location is close enough to all tourist attractions and restaurants. The breakfast buffet is sufficient and fine for 2 days, however would get a bit boring if staying longer. It has a egg station where they fry eggs on demand. Staff is very friendly and we were allowed to check in at 10 am without additional charge, much appreciated. English is basic but understandable. Overall a very pleasant experience and recommended to anyone looking for excellent value for money
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Date of stay: April 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Book direct on their website
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Emm , General Manager at EMM Hotel Hue
Responded Apr 18, 2023
Thank you very much for taking the the to review our hotel. We are glad to know you had an excellent stay with us. Your positive feedback on breakfast will help us improving your service. We look forward to welcoming you back in near future. With best regards, The Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from EMMHotelHue
Hue, Vietnam
Please let us know your flight details. Thank you.
Answer from EMMHotelHue
Hue, Vietnam
Dear Sir/ Madam, Thank you very much for your booking with us. Pease select deluxe room, this room type has view to the pool. Please book via our websiteor through booking or Agoda. For more inquiries kindly let us know. Many thanks & best regards, Hotel Manager
Vincent G wrote a tip Feb 2024
Zurich, Switzerland3 contributions1 helpful vote
5.0 of 5 bubbles
"There is a local restaurant 2-3 minutes to the right of the hotel where you can get an authentic and very good Pho soup."
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Kasturi V wrote a tip Jan 2024
3 contributions
5.0 of 5 bubbles
"We came during busy time but it was still good"
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Longwaytothetop wrote a tip Dec 2023
Mainz, Germany3 contributions
5.0 of 5 bubbles
"Getting your laundry done in this hotel is charged per piece and gets really expensive. You find 5-times cheaper options in other hotels."
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Navigate68110686922 wrote a tip Dec 2023
1 contribution
5.0 of 5 bubbles
"Stayed there for four days. Friendly and helpful staff, food was great. Super close to the city centre, from there I could easily visit the "
Read full review
Kempareddy A wrote a tip Nov 2023
4 contributions1 helpful vote
5.0 of 5 bubbles
"Anybody can travel to this country without any fear. It has some amazing locations like Halong Bay. Wonderful caves."
Read full review
Not the right property for you?
There are more places to choose from in the Hue area.
PRICE RANGE
$30 - $43 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
festival hotel hue
LOCATION
VietnamThua Thien - Hue ProvinceHue
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EMM HOTEL HUE $38 ($̶8̶4̶) - Updated 2024 Prices & Reviews

Frequently Asked Questions about EMM Hotel Hue
Which popular attractions are close to EMM Hotel Hue?
Nearby attractions include Redemptorist Church (0.2 miles), Sky Bar (0.3 miles), and Hue Local Farmer's Direct Sales Store (0.2 miles).
What are some of the property amenities at EMM Hotel Hue?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at EMM Hotel Hue?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EMM Hotel Hue?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at EMM Hotel Hue?
Yes, free parking is available to guests.
What are some restaurants close to EMM Hotel Hue?
Conveniently located restaurants include Imperial Craft Bia Brewpub, Nina's Cafe - Eatery, and Spice Viet Restaurant.
Are there opportunities to exercise at EMM Hotel Hue?
Yes, guests have access to a pool during their stay.
Does EMM Hotel Hue have airport transportation?
Yes, EMM Hotel Hue offers airport transportation for guests. We recommend calling ahead to confirm details.
Is EMM Hotel Hue located near the city center?
Yes, it is 1.0 miles away from the center of Hue.
Are any cleaning services offered at EMM Hotel Hue?
Yes, dry cleaning and laundry service are offered to guests.
Does EMM Hotel Hue offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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