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Ngoc Huong Hotel

8-10 Chu Van An, Phu Hoi, Hue City, Hue, Vietnam
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45 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Sacramento, California
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 15, 2016

This is my favorite place to stay when I'm in Hue, Vietnam. The hotel is comfortable, and the staff is friendly and feels like family. I look forward to the breakfast buffet overtime I come to Hue. It allows me to try lots of different Vietnamese foods and is one of the most fun aspects of my trip to Hue.... More 

Helpful?
Thank CQuinnRyan
Madrid, Spain
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 4, 2015

Very standard hotel, with very kind people trying to help, but with a great necessity to be updated. Bathroom nerds a complete revision. Tropical vietnamese breakfast with no occidental option, very standard food.

Helpful?
Thank Spanishtraveller2015

Travelers are raving about these Hue hotels

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 30, 2015

We have a very good experience staying at Ngoc Huong hotel. The staffs are very friendly and extremely helpful. We have a toddler and the staff helped us to warm his food and even offer us to use the dining room when feeding him, they also offered to clean the utensils. The breakfast was so great that all members of... More 

Helpful?
Thank Cachia85
London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 8, 2014

We stayed at the Ngoc Huong on 7th November for two nights. The hotel is in the tourist end of town but is refreshingly 'local' in its atmosphere and its very reasonable price. Most of the other guests appeared to be Vietnamese visiting the Imperial city for the weekend. We couldn't have had a more warm welcome from receptionists, Hang... More 

Helpful?
1 Thank Cath B
Quang N, Người quản lý at Ngoc Huong Hotel, responded to this review

Dear Cath B. Thank you so much for spending you valuable time giving your feedback on our Ngoc Huong hotel. We are so glad to read your review which brings us more confidence and motivation to do our business. Your satisfaction on the service, the room, the restaurant, the swimming pool as well as the hotel staff has been announced... More 

San Jose, California
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 18, 2014

Stayed at Ngoc Huong hotel for three nights last week. I was very impressed. Nice clean room, very good breakfast included on 7th floor, very friendly staff. One of the bellboys even walked me to a nearby store to help purchase an item. Very conveniently located with shops, restaurants and bars close by, including the expatriate hang out DMZ. If... More 

Helpful?
1 Thank Mike F
Quang N, Người quản lý at Ngoc Huong Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing our hotel and for your comments about our hotel facilities and services. We are glad to know that you enjoyed your stay with us. We are proud of letting all of the hotel's staff read your positive comments which made them more dedicated to the work they have done. Once again,... More 

San Francisco, California
Level Contributor
144 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
1 of 5 stars Reviewed March 4, 2014

Very old hotel with broken furniture and torn wallpaper. One elevator not working. Tour bus parks next to the front steps and blocks entrance. Very poor or no maintenance. Breakfast is totally local food with one choice of cereal and poor coffee. Avoid if you can.

Helpful?
1 Thank Joseph Y
Quang N, Người quản lý at Ngoc Huong Hotel, responded to this review

Dear Mr. Joseph, Thank you very much for spending time posting you comments about our services as well as facilities. We are very sorry for any inconvenience during your stay in our hotel. You comments are very precious for us to improve our services. Actions have been taken to fix all of the issues mentioned and we are trying to... More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed August 2, 2013

We stayed at the Ngoc Huong hotel for two nights. It was not our choice but selected by our travel agent unfortunately. The hotel was very dated, carpets worn and dirty. View from the room was a brick wall. The rooms were not cleaned properly, the dead cockroach in the bathroom when we arrived was still there when we left.... More 

Helpful?
1 Thank Gary J
Quang N, Người quản lý at Ngoc Huong Hotel, responded to this review

Dear Valued Guest, Thank you very much for your valued feedback which will assist us in our continuous efforts to maintain and improve the service level we aim for. Please accept our sincere apologies for not having your expectation when staying at our hotel. I can assure you that your comfort and satisfaction are of utmost importance and this is... More 

Seattle, Washington
Level Contributor
90 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed April 6, 2013

When we first arrived, this hotel appeared to be super fancy and grand (not the type of place we normally stay at, but it was recommended to us in Hanoi). We started to notice the lack of detail as soon as we got to our room. Small things like dirty floors and walls. Like many structures in Vietnam, it appears... More 

Helpful?
Thank Cheryl L
Quang N, Người quản lý at Ngoc Huong Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay with us and sharing your feedback. We are glad to know what you liked as well as what did not meet your expectations. Please accept our sincere apologies for the inconvenience you have experienced for the room and the wifi condition. Rest assured that the issues you have raised... More 

London, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed April 3, 2013

We had not booked a hotel in Hue so took a chance on the first one we came accross. The rooms were dated and basic but fine. That is as positive as I can be about the hotel. Main complaint was the giant rat which ran through the hotel. Despite me loudly pointing out the rat, the reception staff were... More 

Helpful?
Thank AnnaR730
Quang N, Người quản lý at Ngoc Huong Hotel, responded to this review

Dear Valued Guest, Thank you for leaving us a feedback. We appreciate you taking the time to help us improve our guest services. We read with much concern the troubles you had during your stay with us. Please accept our sincere apologies for the issues you have experienced and truly sorry that this has negatively impacted your overall stay. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 22, 2013

We stayed at this hotel for two and one night. The hotel staff did not clean our room or provide fresh towels for our second day their. The bathrooms had a mouldy smell. The televisions had bad reception and were not watchable. The hotel was doing renovations work in the room next door and we were unable to rest at... More 

Helpful?
1 Thank Reviewzz
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the center of Hue city, Ngoc Huong Hotel has 71 airy rooms that are well equipped with every facility you will need, and free Wi-Fi access. Most of the rooms have balconies or windows from which you can enjoy great views of the mysterious Perfume (Huong) River and the poetic city. A most interesting experience in Ngoc Huong can be enjoyed during a tranquil morning in the 7th-floor restaurant. From this floor, you can breathe in fresh air while admiring the splendid panorama of the Perfume River, Con Hen and Ngu Binh Mountain. You can chat over a cup of coffee with friends or taste the various kinds of Hue and Vietnamese food, tropical fruits, and some European dishes as well. Ngoc Huong is also a wonderful place to discover the attractions of the Huong River at night when the colorful lights of Trang Tien Bridge can be appreciated. You can also bathe in the outdoor swimming pool on the 8th floor and you may also like to sunbathe. From here you can, as well, take great photos of the beautiful, harmonious surroundings of the river and the mountains. Stay with us to feel you are no longer alone in an exotic and remote country because we are always by your side, at any time, on demand. We will do our best to do everything for you: no matter who you are, where you are from, we, the Ngoc Huong Hotel staff, become your friends. With our help and hospitality you will love this beautiful city! ... more   less 

Additional Information about Ngoc Huong Hotel

Address: 8-10 Chu Van An, Phu Hoi, Hue City, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $28 - $43 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ngoc Huong Hotel 3*
Number of rooms: 71
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