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Imperial Hotel

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#21 of 113 Hotels in Hue
Certificate of Excellence
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Imperial Hotel
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973 Reviews from our TripAdvisor Community

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Showing 757: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at the Imperial Hotel because it is billed as a luxury hotel. It is not. It is old and dated. The rooms are outdated and the air con does not work at all. Of four cities traveling through Vietnam, this was the worst hotel we stayed during our trip. Breakfast buffet was underwhelming as well.

Helpful?
Thank Bridgette C
Athens
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed only for one night but I was impressed by the view from my room to the river and the decoration of the room and the lobby area. The breakfast buffet was rich and the dinner menu was average. Unfortunately the outdoor patio of the roof garden was closed because we stayed there in a rainy day. So we... More 

Helpful?
1 Thank ady21
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear ady21 Thank you for taking the time to giving generous comment about us. We are glad that you enjoyed your stay at our hotel but we feel sorry that you did not have a chance to see the whole view of Perfume river and our lovely city below from our Top terrace bar on 16th Floor. We hope to... More 

Melbourne, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a lovely Hotel with a great pool. The roof top Bar was sadly closed as was the Casino. The room was extremely comfortable as was the bed. The Hotel staff were very helpful and friendly. Our room was very clean as were all the facilities. We had a meal in the roof top restaurant which was just lovely... More 

Helpful?
2 Thank OrangeChez
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear OrangeChez Thank you for taking the time to giving generous comment about us. We are glad that you enjoyed your stay at our hotel, but we feel sorry for the closure of Top terrace and Casino ( We will re-open the Top terrace soon at the end of August after the renovation). We hope to see you again in... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Impressive hall with a piano available to guests. The manager and it's team gave is a warm welcome. Ms Nhu Quynh at the reception was especially kind with the children. Rooms are generous, Asian style, and offer a good view on the river. Swimming pool is large enough. Located close to the river and restaurants.

Helpful?
2 Thank Ramon J. V
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear Ramon J. V Thank you for taking the time to giving wonderful comment about us. We are all glad that you and your family enjoyed your stay at our hotel. Ms.Quynh is a real asset of our hotel and we are lucky to having her working here. Now all we hope is to see you and your family again... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a pleasant couple of nights here. The reception area is large and welcoming with seating and newspapers available. Rooms are a nice size and well appointed. We found the room very comfortable with good views. (6th floor) Good views of the river and mountains,especially from the rooftop adjacent to the bar. The staff were friendly and helpful. I needed... More 

Helpful?
2 Thank Alistair W
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear Alistair W Thank you for taking the time to giving generous comment about us. We are glad that you enjoyed your stay at our hotel. All we hope now is to see you again at our hotel soon in coming time, of course, with the best price that you have a right to demand for loyal guest this time.... More 

Highton, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great hotel with very friendly staff and great service. Especially Nhu Quyhn, Quang Hoang & Phuong Trinh. Very clean rooms with excellent views. Centrally located close to good bars and dining. Amenities are very good such as swimming pool and gym.

Helpful?
2 Thank djwozza
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear djwozza Thank you for taking the time to giving wonderful comment about us. We are happy that you enjoyed your stay at our hotel. Ms.Quynh, Mr.Hoang, and Mr.Trinh is now on the Moon with your compliment, to be honest, they are real asset of our hotel and we are very lucky to have them working for us. We hope... More 

Lincoln, Nebraska
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Two comrades and I stayed at the Imperial for almost two weeks in May while we did some MIA work relating to the American War. Our accomodations were very nice, but the staff at the Imperial made the difference for us. Friendly, very helpful in arranging for transportation in and around Hue, and eager to just chat. Their English skills... More 

Helpful?
3 Thank Bruce J
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear Mr.Bruce Jones Thank you for taking the time to giving generous comment about us. We are very glad that you enjoyed your stay at our hotel. All of my staff is on the Moon now with your high compliment and they are all missing you. It's please like you who make us believe that we are going on the... More 

Invercargill, New Zealand
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was one of the better Hotels that we stayed at in Vietnam. From the the grand entrance to our room it was charming. The staff where very pleasant and you couldn't help but be impressed by the traditional dress of the staff. Nhu Quynh smile was just like the Hotel charming and so helpful. we really enjoyed our stay... More 

Helpful?
3 Thank Peter M
Imperial H, Deputy Genenal Manager at Imperial Hotel, responded to this review

Dear Peter M Thank you for taking the time to giving comment about us. This make us believe that we are going on the right way in business. Ms. Quynh is now on the Moon and we are very proud of having her working for us. All we hope now is to see you again at our hotel in near... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

Great location . In centre of Hue. Rooms are very spacious with breathtaking views of Perfume river. Very clean. Staff are lovely. Breakfast Buffet was fine. We stayed on 10th floor . There is renovations going on and the noise is deafening . Started drilling and hammering at 7.10am on Sat am . When we returned to room for a... More 

Helpful?
1 Thank Julie O
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear Julie O Thank you for taking the time to giving comment about us. This is second time in a week we got complaint about the noise from the Bar at the lobby. Thanks for bring it to our attention and it's please like you who are helping us improve service better. Wer will find solution about the noise and... More 

Belgium
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

The first impression is great. But that is where it ends. It seems the hotel is renovating, there is lots of noise in the hotel during the day and several places in the hotel are now closed down. When the renovation works stop, the ground floor restaurant turns into a 130+ decibel bar with very disturbing sound of the basses... More 

Helpful?
Thank pcoomans
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear pcoomans Thank you for taking the time to giving comment about us. We are sorry about the noise from the Bar at the lobby, and the noise from the Top floor during the day, In fact, this is our low season so we take a chance to upgrade and renovate some facilities. We will have a plan to fix... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Food & drink at the hotel
Imperial hotel moc restaurant
Imperial hotel moc restaurant
Cuisines: International, Asian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hue, the ancient capital of the Nguyen Dynasty, is the junction where northern and southern ecosystems meet. Hue boasts charming rivers, verdant hills, ancient pagodas and churches, and a rich history. Hue remains a must-see destination when visiting Vietnam, not only because of its cultural values and history, but also for its beautiful landscape and people. The majestic 16-floor Imperial Hotel Hue is nestled along the famous Perfume River, conveniently close to all the historical sites this UNESCO World Cultural Heritage city has to offer. Imperial Hotel’s well-appointed rooms and suites come beautifully furnished with classic wooden floors and panoramic river and city views. The extensive hotel facilities comprise of the Prince Club Casino, Royal Spa, Yoshihara Restaurant, Imperial Restaurant, Piano Bar and Cafe, Panorama Bar, four state-of-the-art meeting rooms, and much more. Come and explore the best Hue has to offer. ... more   less 

Additional Information about Imperial Hotel

Address: 8 Hung Vuong Boulevard, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $91 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Imperial Hotel 4.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Imperial Hotel Hue
Hotel Style:
#4 Business Hotel in Hue
#8 Family Hotel in Hue
#9 Luxury Hotel in Hue
#11 Spa Hotel in Hue
#16 Romantic Hotel in Hue
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