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Imperial Hotel

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#21 of 113 Hotels in Hue
Certificate of Excellence
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987 Reviews from our TripAdvisor Community

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Showing 767: English reviews
Kerikeri, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Despite showing its age inside, the Hotel was a great place to stay. Super friendly staff and very comfortable room.Centrally located easy walk to ancient City and the main cafe dining area.No issues with reception or facilities and the breakfast was wholesome and plentiful.

Helpful?
Thank Wayne C
Leicester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

Tried this hotel on my 3rd time in Hue. Decent looking hotel from the outside, however inside interior has been very old and getting aging. Everything seems worn out without care for awhile. Tiny swimming pool and gym with its price. Nice and not very helpful staffs

Helpful?
Thank HelenJHelen
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear HelenJHelen Thank you for taking the time to give comment about us. It's people like you who help us understand where we are standing and improve our service better. We will check all old facilities getting aging and change it at once. Thanks for bring it to our attention. Best regards, Son Dinh Le/Mr. More 

Melbourne, Victoria, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Wake to no hot water go to reception ,we will check. Get back that afternoon still no hot water go to reception we thought aircon was problem,send someone to room to check hot water is not working,eventually we got hot water .You get keys to room aircon not on hot as hell ,later that night you have to turn air... More 

Helpful?
Thank Barry-Glenice D
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear Barry-Glenice D Thank you for taking the time to give comment about us. We feel very sorry for the problems that you had to face during the time you stayed here. To be honest, we feel a shame to hear that happened at luxury hotel like us. Thanks for bring it to our attention. We hope to see again... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Great location near the perfume river and lovely view from the rooftop! Unfortunately that's all I can like about this tired old lady,you will understand immediately if you watch channel 1 on the tv in your room(The introductory video of the hotel) it must of been taken in the late eighties or early nineties! It still advertises the "Authentic" Japanese... More 

Helpful?
Thank Chris S
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear Chris S Thank you for taking the time to give comment about us. We agreed with that we need to make a new “introductory video of the hotel” at once. Thanks for bring it to our attention. As you known, we already informed it in our website that due to low season, so that we closed Yoshihara and Casino... More 

New York City, New York
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This is a tired, old, outdated, dusty hotel. Most of the facilities are closed. It feels like the wrecking ball is outside and waiting to take this wreck of a hotel out of its misery. My room was not ready and the staff suggested I have lunch on the top floor. The outside terrace is closed. I was the only... More 

Helpful?
Thank drmmink
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear drmmink Thank you for taking the time to give comment about us. We feel sorry that our main decoration is not suiting with your taste, as we said in our website, our main decoration is to combine the modern & classic elements blends historically architectural details, traditional and unique style. About the close of terrace on the Top floor,... More 

Athens, Greece
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely modern hotel with a traditional twist. The furniture in the rooms are of traditiontal Vietnamese style, a refreshing change than most hotels in Vietnam. Nevertheless, the hotel is a modern one, with a beautiful pool and a fantastic rooftop restaurant. The staff were ever so obliging, great service!

Helpful?
1 Thank Earth_Citizen
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear Earth_Citizen Thank you for taking the time to give generous comment about us. We are happy that you like our ancient decoration of Imperial Style. All we hope now is to see you again at our hotel soon in coming time. Best regards Son Dinh Le/Mr. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel located in the center of Hue, so there were alot of great restaurants around! The rooms were beautiful,especially the doors of the bedrooms - really gave us that imperial feelings. The breakfast was really nice as well as the staff. Overall were great and comfortable, except for the main hall (G Floor when you walk in),it is really... More 

Helpful?
1 Thank Lee T
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear Lee T Thank you for taking the time to give generous comment about us. We are glad that you enjoyed your stay at our hotel, but we feel sorry that the lobby's decoration does not suit with your taste because of its' old imperial style, souvernir shop also. Thanks for bring it to our attention. We hope to see... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I really enjoyed my stay at tjis hotel. The staff and facility are so excellent. Definitely i will come back to this hotel next time. Mai Hoa and Kim Yen were so supportive and helpful. I absolutely enjoyed my stay here.

Helpful?
Thank long-nguyencali
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear long-nguyencali Thank you for taking the time to give generous comment about us. We are glad that you enjoyed your stay at our hotel. Ms.Mai Hoa and Kim Yen is now on the Moon with your high compliment. We hope to see you again at our hotel in near future. Best regards, Son Dinh Le/Mr. More 

Japan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is located in a convenient area. It's a few minutes walk from the riverside, where we can enjoy shopping and eating. The staff are all friendly and helpful. We had a private tour around suburban areas (we visited Lăng Khải Định, Lăng Tự Đức, and Chùa Thiên Mụ), and our driver, Mr. Thanh (one of the hotel staff),... More 

Helpful?
Thank RHKH9258
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear RH0902 Thank you for taking the time to giving wonderful comment about us. We are very happy that you enjoyed your stay at our hotel. Mr.Thanh driver is on the Moon now with your high compliment. All we hope now is to see you at our hotel soon in coming time. Best regards, Son Dinh Le/Mr More 

Hue, Vietnam
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My parents have just finished their stay in this hotel and found the service they received EXCELLENT and the Staff EXCELLENT!! The Staff also provided me with a key to access my parents 9th floor room (with an EXCELLENT view of the Perfume River) via the elevator. The entire Staff were very helpful and friendly and the pool was EXCELLENT.

Helpful?
1 Thank craig v
Imperial H, Deputy General Manager at Imperial Hotel, responded to this review

Dear craig v Thank you for taking the time to giving wonderful comment about us. It's please like you who make us believe that we are going on a righ way in business. All we hope now is to see you again at our hotel, of course, with the best price, room with amazing room and personal attention that you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Food & drink at the hotel
Imperial hotel moc restaurant
Imperial hotel moc restaurant
Cuisines: International, Asian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hue, the ancient capital of the Nguyen Dynasty, is the junction where northern and southern ecosystems meet. Hue boasts charming rivers, verdant hills, ancient pagodas and churches, and a rich history. Hue remains a must-see destination when visiting Vietnam, not only because of its cultural values and history, but also for its beautiful landscape and people. The majestic 16-floor Imperial Hotel Hue is nestled along the famous Perfume River, conveniently close to all the historical sites this UNESCO World Cultural Heritage city has to offer. Imperial Hotel’s well-appointed rooms and suites come beautifully furnished with classic wooden floors and panoramic river and city views. The extensive hotel facilities comprise of the Prince Club Casino, Royal Spa, Yoshihara Restaurant, Imperial Restaurant, Piano Bar and Cafe, Panorama Bar, four state-of-the-art meeting rooms, and much more. Come and explore the best Hue has to offer. ... more   less 

Additional Information about Imperial Hotel

Address: 8 Hung Vuong Boulevard, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $91 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Imperial Hotel 4.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Imperial Hotel Hue
Hotel Style:
#4 Business Hotel in Hue
#8 Family Hotel in Hue
#9 Luxury Hotel in Hue
#11 Spa Hotel in Hue
#16 Romantic Hotel in Hue
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