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Moonlight Hotel Hue

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#21 of 121 Hotels in Hue
Certificate of Excellence
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1 room 2 adults 0 children
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Moonlight Hotel Hue
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940 Reviews from our TripAdvisor Community

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Showing 599: English reviews
A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
16 helpful votes
Reviewed 5 days ago NEWvia mobile

This hotel was very nice, and the location is great but please be very careful when paying for room service and and laundry in cash as I was charged twice by this hotel and I would not stay again as i have had money stolen from me by this hotel or an employee

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Helpful?
Thank A TripAdvisor Member
Norwich, United Kingdom
Reviewed 5 days ago NEW

Room was very clean and spacious. Slightly cranky window through to the onsuite but blind helps! Good position to explore the town and good local food for which Hue is famous. Staff were really helpful and sorted us a great guide with whom we spent a really interesting day. Exploring the tombs and citidal with ourguide Hoa was a pleasure....

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Helpful?
Thank Juliet_Andrew
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Juliet_Andrew, Warmest greeting from Moonlight Hue Hotel! We would like to take this opportunity to thank you for taking the time to share your experience with us and for your kind words! It was a real pleasure to read about your impressions and to learn that you really enjoyed all aspects of your stay with us. Your kind comments...

Langhus
Reviewed 5 days ago NEWvia mobile

Nice hotel and good massage. We can recommend both the hotel and the spa. Friendly and help full staff. Good rooms. Good breakfast. We used the garage also for our bikes. Ask for help and they will fix it.

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Helpful?
Thank hanfri
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear hanfri, Thank you very much for taking the time to review our hotel on Tripadvisor. Guests' feedback are valuable sources of information that can help us to constantly improve our services and facilities. It is a pleasure to read that you are overall satisfied with our services. We look forward to the pleasure of welcoming you back in a...

Gold Coast, Australia
Reviewed 5 days ago NEW

We were pleasantly surprised when we booked into the hotel and they had given Us a suite with full on views of the PERFUME River. The hotel has Old world charm And very helpful and friendly front office staff who organised our River trip to The Pagoda and sent us off to a great ( and ridiculously inexpensive) local restaurant....

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Helpful?
Thank Robyn43
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Robyn43, Thank you very much for your most recent stay with us . It was a pleasure to reading your review about your experience and praising our team and their efforts to make your stay most enjoyable. We will for sure share your comments to our reception staffs who added several personal touches to your experience. We are delighted...

Tulsa, Oklahoma
Reviewed 1 week ago NEWvia mobile

A nice enough hotel. The staff is friendly. Our eleventh floor River view room was spotless and the beds were comfortable. Great view of the city and river from our room but one can see everything from the rooftop bar. Great views also from the top floor Venus restaurant. Breakfast was bodacious with cook-to-order eggs and a decent Pho. Wifi...

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Helpful?
Thank Lasl0nimne
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Lasl0nimne, Thank you for taking the time to share your recent experience with us at Moonlight Hotel. It is our pleasure to hear that you found your recent stay to be near perfect . We truly regret to learn that your room experience did not meet your expectation. We would like to express our sincere apologize for any inconvenience...

Perth, Australia
Reviewed 1 week ago via mobile

Exo Travel booked us into this excellent hotel and we were given a deluxe river view room on the 10th floor for 2 nights. This was our favourite out of our 4 Vietnam hotels. The triple room was comfortable and spacious with great shower-room and view of the city. Breakfast was on the top floor and great. The location was...

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Thank 2Adults1C
London, United Kingdom
Reviewed 2 weeks ago

This is a big hotel in Hue in a very touristic part of town, full of restaurants, cafes and bars with tourists hanging out everywhere. Initially we thought that was what Hue looked like but if you leave the area you'll see what the town is actually like. The hotel itself is very nice, with helpful staff and quite efficient...

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Helpful?
1Thank Daniel F
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Daniel F, Thank you very much for your choosing Moonlight Hue Hotel for your trip in Hue and taking the time to give us nice review. We are very happy to have your excellent feedback and know that you enjoyed our service and facility. This review will be shared to all of our team to keep them motivated. Again...

Marin County
Reviewed 2 weeks ago via mobile

Room exceeded expectations Decent breakfast included, in top floor restaurant Very clean Check in was first class and unusually pleasant Attentive and helpful staff Great location Free cocktail coupon for rooftop bar

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Thank Mmmariner9
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear binkelot, Thank you very much for taking the time to share your impressions with us. I am very glad to read that overall, your stay at our hotel was pleasant, and we are happy to read you enjoyed the breakfast at our restaurant. Thank you for giving us a very nice feedback about our helpful staffs and free welcome...

Reviewed 2 weeks ago via mobile

Stayed here over New Years. Besides the loud music on New Year's Eve it is a nice relaxing place. Close to all major attractions and staff speak pretty good English. Our room had two complimentary water bottles each day and room service was very tasty. Would recommend

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Helpful?
Thank Rupert H
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Rupert H, Thank you very much for your choosing Moonlight Hue Hotel for your trip in Hue and taking the time to give us nice review. We are very happy to have your feedback and know that you enjoyed our service and facility.This review will be shared to all of our team to keep them motivated. Again thank you...

A TripAdvisor Member
Level Contributor
14 reviews
4 hotel reviews
6 helpful votes
Reviewed 2 weeks ago via mobile

I stayed here for 3 nights and was happy with the hotel, the room was big, small balcony to smoke, the staff are really friendly. Generally a nice hotel for a decent price. It is quite noisy with the local bars but I think you get that in a lot of cities so didn't really bother me too much.

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Thank A TripAdvisor Member
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear our valued Guest, Warmest greetings from Moonlight Hue Hotel, We would like to send our appreciation to your details review. Thanks for your review, we know that we have to improve our self to make us perfect. Thank you for sparing your valuable time in making comments on the Tripadvisor. However, I was sad to learn that you were...

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Deluxe City View Room (23)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Venus Restaurant
Venus Restaurant
Cuisines: Seafood, Barbecue, Vietnamese, Soups
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Moonlight Hotel is conveniently located in the heart of Hue City’s Downtown, within walking distance of Huong River, shopping malls, restaurants and night life. Many beautiful landscapes of Hue City can be accessed from the hotel in 30 minutes or less. Dong Ba market, Citadel and several national monuments are also nearby. ... more   less 

Additional Information about Moonlight Hotel Hue

Address: 20 Pham Ngu Lao, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $41 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Moonlight Hotel Hue 3.5*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#10 Romantic Hotel in Hue
#10 Spa Hotel in Hue
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Questions & Answers

Here's what travelers have asked, with answers from Moonlight Hotel Hue staff and other travelers.
2 questions
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Santa Barbara, California, United States
2 months ago
Seattle, Washington
over a year ago

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Questions? Get answers from Moonlight Hotel Hue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Maybe ask for a river view”
 of 5 bubbles Juliet_Andrew, 5 days ago | Read review
“Go for the River View”
 of 5 bubbles Robyn43, 5 days ago | Read review
“don't got near the 12th floor”
 of 5 bubbles brookatt, 3 weeks ago | Read review
“Room with river view is a must~”
 of 5 bubbles Chin_KL, Nov 30, 2016 | Read review
“My room was a "Perfume River View" on 9th floor. It had windows on 2 sides with very nice views (2 music bars were on the street below)”
 of 5 bubbles JerryofMpls, Oct 28, 2016 | Read review
5 of 5
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