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Kawara My An Onsen Resort

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My An Village Phu Duong Commune, Hue Vietnam
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Traveler (42)
Room & Suite (31)
Dining (16)

About

#54 of 220 hotels in Hue
Location
5.0
Cleanliness
5.0
Service
5.0
Value
5.0
Kawara My An Onsen Resort is a world-class complex which designed for passionate travelers with luxury villas, onsen baths, spa and restaurants, recreation area and other facilities. Especially, the hot spring bath service is operated according to the high standards Kawara Management, one of well-known traditional Japanese Onsen.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Billiards
Indoor play area for children
Street parking
Public wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Kids club
Kids pool
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Hot spring bath
Massage
Neck massage
Open-air bath
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
Sun deck
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English, Japanese, Vietnamese
30Reviews0Q+A1Room tip
Traveler rating
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Wonder A wrote a review Nov 9
Singapore436 contributions2297 helpful votes
+1
We had a memorable stay at Kawara My An Onsen Resort. The staff were very friendly and helpful, especially exemplary staff like Ms Nhung (Receptionist) and Mr Vinh (Driver). They could speak good English which were easily understood. The resort was indeed perfect for “honey moon” couples as it was extremely serene and relaxing. The Onsen Combo provided by Kawara was great! We enjoyed soaking in the various pools and felt fully refreshed and revitalized after about one and a half hours. The experience was indeed well worth the time spent at the resort. Mr Vinh (the resort driver) was very friendly and accommodating. He fetched us from Danang International Airport which was more than two hours drive away from the resort. Throughout the journey, Mr Vinh provided us with useful tips and background of the surroundings, making our journey an enjoyable one. Along the way, we were hungry as meals were not provided on board the plane. Mr Vinh brought us to Mdm Thu Restaurant, a famous authentic Hue Restaurant which appeared in the Tripadvisor listing. The food was very good indeed. Mr Vinh also introduced the places which we should visit ands did not fail to assist with our never ending queries. We found his service to be excellent and we booked him for a return journey to Danang. On the way to Danang, Mr Vinh brought us to The Lagoon where we could have a very sumptuous lunch of fresh and tasty oysters. After which, he brought us to the peak of Hai Van Pass where we could have some final shots of the beautiful scenery. It was soon time to bid fair well to this enthusiastic, charming, sauve young gentleman who brought us safely to Danang. We would love to be back some day as we had an enjoyable stay at this lovely resort.
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip: Room facing the pond is excellent!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Xuan Ha, Marketing at Kawara My An Onsen Resort
Responded 2 weeks ago
Dear Wonder A, Thank you for taking the time to review your recent experience at Kawara My An Onsen Resort. We very much appreciate your review as it continually allows us the opportunity to improve our service and facilities. I am glad to hear your compliments on us. I would like to take the opportunity to thank you for choosing us as your preferred choice for your vacation. My teammates have fond memories of your visit and they recall the hearted moments you shared that brightened their day. Mr. Vinh (driver) and Ms. Nhung (receptionist) are so happy and miss you. We are glad to have met your expectation and endeavor to continually delight you whenever you come to us. Once again, I would like to thank you for your detailed review and story about our Resort that help us and other guests so much. We do hope to see you on your next holiday in Vietnam. Wishing you all the best! With the love from Hue. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HCharles20 wrote a review Oct 2022
San Jose, California1 contribution
I had a nice time here with my friends. The resort is new, spacious room and quiet. Hotel receptionist, especially Nhung is very friendly and helpful. They keep smiling every time you passed by the front desk. Onsen services is relaxing and comfortable, I like Ganban sauna for the most. Good Japanese restaurant and the resort is really really peaceful at night. Definitely recommend!
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Date of stay: October 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Xuan Ha, Marketing at Kawara My An Onsen Resort
Responded 4 weeks ago
Dear HCharles20, Thank you for taking the time to review your recent experience at Kawara My An Onsen Resort. We and Ms Nhung are glad to hear your compliments on us. I would like to take the opportunity to thank you for choosing us as your preferred choice for your vacation. My teammates have fond memories of your visit and they recall the hearted moments you shared that brightened their day. We are happy to have met your expectation and endeavor to continually delight you whenever you come to us. Wishing you and your friend all the best. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fred Bang wrote a review Oct 2022
Hoi An, Vietnam32 contributions8 helpful votes
+1
We visited this resort on business trip. First of all this is new resort, nice room, good facilities. Room is fantastic. Our room is Koi lake view, we felt happy and comfortable. The restaurant was wonderful, waiters and waitresses were very helpful and friendly. Especially our experience at Onsen was amazing ! It's was very clean, arranged well and good directions. At the last, the HK and Front desk were excellent person. They always smile at anytime. Thank you for all help. I will be back with my family. Hope it will be good as this time.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Xuan Ha, Marketing at Kawara My An Onsen Resort
Responded Oct 23, 2022
Dear fredbang77, Thank you for staying at Kawara My An Onsen Resort and rating us a good comment. We are happy you like and share the restaurant service and the hospitality of the staff of the restaurant and front desk.. We also recommend that you try the excellent service on the second floor such as Ganban, iKi sauna, and Snow Sauna. etc... Your praise had been sent to all staff, especially the f&b, housekeeping, and front desk agent. Once, we would like to say thank you for a nice review. We are looking forward to seeing you and your company shortly. Wishing you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane wrote a review Oct 2022
1 contribution
I’ve just been there for 1 night on our company trip, everything is good, the atmosphere, the staff and food. Thanks to Ms. Dieu Ai for taking care of us during our stay. We do appreciate it and thanks again
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Xuan Ha, Marketing at Kawara My An Onsen Resort
Responded Oct 23, 2022
Dear 95Jane4T, Thank you for staying with us on a company trip to Hue city and rating us an excellent review. We believed that you and your group had a wonderful time at Kawara My An Onsen Resort. Your paise had been sent to the staff, and Ms. Dieu Ai, is so happy and has good memory with your group. We are looking forward to seeing your company in the next year. Wishing you all the best. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
IAN_90 wrote a review Aug 2022
1 contribution
Me and my mother had the opportunity to come here to experience the service here. We are extremely pleased and satisfied with the service. The receptionists are very friendly, enthusiastic advice and introduce us to very useful tips. Thank you Ms. NGOC and Ms LAN for helping us.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Xuan Ha, Marketing at Kawara My An Onsen Resort
Responded Aug 6, 2022
Dear IAN019, Thank you for the excellent comment about the onsen service and staff during the stay at Kawara My An Onsen Resort. We are happy you had a wonderful time and you are pleased to share your experience with your friends. Your praise of staff was sent to our staff, they are delightful and miss you. We are looking forward to seeing your family in the near future. We are wishing you all the best. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex Henry wrote a review Jun 2022
1 contribution
Me and my love stayed here. Had great experiences! I recommend you guys to come here and experience the service ! New space, delicious food, extremely friendly staff! The Onsen receptionist and restaurant staff are super cute! Very different from ether places I've been to.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nguyen Xuan Ha, Marketing at Kawara My An Onsen Resort
Responded Jun 29, 2022
Dear Alexhenry0, Thank you so much for choosing Kawara My An Onsen Resort during the stay at Hue city. We are so happy you had great experriences at our Resort and you love the food and the friendliness of the staff, especially the Onsen receptionits. We do hope to see you and your love shortly. Wishing you all the best. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emmett Meehan wrote a review Jan 2022
10 contributions12 helpful votes
Me and my partner came here sadly just for a single night, when we easily could have moved in. The Japanese architecture, style and courtesy were great. All of the staff were very friendly and made the whole experience all the more relaxing! Our receptionist Chau was very helpful and kind and made us feel welcome immediately! On the morning we left we decided to make use of the Onsen, which was really nice! Tăn (hope I got the accent right) was the man working in the Onsen, he was very kind and helpful. In these kinds of situations you want a little privacy but I felt, especially being the only one on the Onsen, it was nice to have a small chat. Honestly there isn't anything we could fault with the resort and we hope it gets busier soon because it deserves it! My only regret is not being able to eat in the restaurant because it looked amazing! Treat yourself if you're in Hue! Also, we didn't take many pictures as we were enjoying ourselves too much, which I suppose is a nice thing! So here was the rice paddy view from our room!
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Nguyen Xuan Ha, Owner at Kawara My An Onsen Resort
Responded Mar 15, 2022
Dear Guest, Thank you for taking the time to review your recent experience at Kawara My An Onsen Resort. We very much appreciate your review as it continually allows us the opportunity to improve our service and facilities. I am glad to hear your compliments of us. I would like to take the opportunity to thank you for choosing us as your preferred choice for your vacation. My teammates have fond memories of your visit and they recall the hearted moments you shared that brightened their day. We are happy to have met your expectation and endeavor to continually delight you whenever you come to us. Wishing you happiness, health and peace! Arigatou gozaimasu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jimmy Nguyen wrote a review Jul 2021
9 contributions9 helpful votes
We book a one-day package and we had a very nice stay here. The room was large, especially the bed, and very clean. The Japanese architecture was awesome with beautiful gardens and a huge Koi pond. The food prepared by the Japanese chef was excellent, in particular the sushi and the wagyu. Everything was perfect except for one thing. During my onsen last Sunday (25/7) from 4 - 4:30 pm, the man who served inside the onsen area was extremely annoying. He kept talking and cleaning while the guests were relaxing, and he stayed in the room with clothes on for the whole shift. It made us feel hesitant, suffered from the lack of privacy and everyone had to leave the room earlier than expected. I have had onsen experience in Japan and there was no one like him. And more, when my brother asks very politely whether he could have his swimsuit on in the onsen, that man answered very impolitely and kept frowing at me and the boy. I really hope the hotel can transform his way of working and behavior because not only me but many others felt the same. Thank you very much for reading my letter.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Masayuki Kobayashi, Marketing at Kawara My An Onsen Resort
Responded Aug 19, 2021
Dear Jimmy2312, I would like to start by thanking you for taking the time to write a review of our resort on Tripadvisor. It was delighted to read that you enjoyed our facilities includes Japanese food. Regarding to your comment about onsen, I will share with our onsen manager and ask him for improvement of the way of our services. We hope your experience will not alter your condifence of our product and that you will give us the opportunity of welcoming you again. Best Regards Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$65 - $104 (Based on Average Rates for a Standard Room)
LOCATION
VietnamThua Thien - Hue ProvinceHue
NUMBER OF ROOMS
155
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KAWARA MY AN ONSEN RESORT $69 ($̶1̶1̶2̶) - Updated 2022 Prices & Reviews - Hue, Vietnam

Frequently Asked Questions about Kawara My An Onsen Resort
Which popular attractions are close to Kawara My An Onsen Resort?
Nearby attractions include Bo's Tailor (3.7 miles), Gia Huy Silk Tailor Shop (3.8 miles), and Hue Imperial City (The Citadel) (4.3 miles).
What are some of the property amenities at Kawara My An Onsen Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Kawara My An Onsen Resort?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Kawara My An Onsen Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Kawara My An Onsen Resort?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Kawara My An Onsen Resort?
Conveniently located restaurants include COZY Restaurant, Madam Thu Restaurant, and Spice Viet Restaurant.
Are there opportunities to exercise at Kawara My An Onsen Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Kawara My An Onsen Resort have an airport shuttle?
Yes, Kawara My An Onsen Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Kawara My An Onsen Resort have airport transportation?
Yes, Kawara My An Onsen Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kawara My An Onsen Resort?
Yes, laundry service and a clothes dryer are offered to guests.
Does Kawara My An Onsen Resort offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.