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Phuong Hoang - Phoenix Hotel

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44 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Denpassar
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 28, 2016 via mobile

It looks like organized robbery. Keep away from this hotel. 100$ stolen in the afternoon out of the locked room. We where strongly requested to leave the key at reception before going to town. When returning the money was taken. It was in wallet in a big bag. Everything looked as a planned show procedure. The lady on the foto... More 

Helpful?
1 Thank rainer_menden
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 9, 2015 via mobile

Cleanliness : average, bathroom was leaking and warm water only for short time. Bad smell Price: 12$ /night Service : bad. Trying to sell you constantly bad quality deals, don't book with them. Someone entered my room, but I ALWAYS take my valuables close to my body. So no stealing I personally can complain about. Laundry : took 24h longer... More 

Helpful?
1 Thank Coco B

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Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 22, 2015

On arrival in Hue we found the hotel had the best deal going, 5 USD/night/person in a 3 bed private ensuite room + breakfast. The following day we were out for most of the day. We were required to leave our keys at the hotel reception (thus staff knew when we were out). On return our room had been cleaned... More 

Helpful?
2 Thank Sarah C
Winhoring, Germany
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 22, 2015

Like it happened with a lot of other people, who have reportet their negative experiences with the Phuong Hoang - Phoenix Hotel in Hue, there was a moderate amount of money, that has been stolen from me during my stay in this hotel. After we have asked the owner about some information about the forbidden city in Hue we started... More 

Helpful?
3 Thank Rene K
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 28, 2015 via mobile

When we first went out from the hotel after checking in, they made us to leave the key at the reception. Than when we got back to the room a 100$ was missing. And of course suddenly no one knows English and there is no one to talk to. After check out we asked if we could leave our bags... More 

Helpful?
5 Thank gaya s
Adelaide, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 14, 2014 via mobile

This hotel catered for our needs perfectly. A twin room with a bathroom at a low cost in a good location and clean. Easy to get to everything, and one street away from the main backpacker hostel and restraints which is great as it was relatively quiet. The staff are friendly and are happy to book tours and activities for... More 

Helpful?
Thank zoe2391
Hanoi, Vietnam
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 11, 2014

I stumbled across this hotel on a bike trip to Hue. The lady who worked there was keen to show me the room and was very friendly. The room was basic but clean. It included air con, tv and hot shower which all worked fine. A close walk to the bar and restaurants. For the price it also included breakfast.... More 

Helpful?
1 Thank HELOAmanchester
Bristol, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 9, 2014

Really lovely hostel in a great location. We were shocked at how cheep it was, 11 USF for two with breakfast. It is of peak season tho. The lady who runs the place is incredibly helpful. We also booked moped hire to drive to hoi an, 36usd, with 2 on one bike - much cheaper than other quotes. It is... More 

Helpful?
Thank Brittany H
Manila, Philippines
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 25, 2014 via mobile

I really enjoyed staying at Phoenix Hotel. Moon was very helpful although she seemed to always offer something to us like open bus ticket and taxi/motorcycle transport whenever we are around. She is always there to be of assistance and always asking how are we doing. The room was spacious enough and is very clean. It has a tv, aircon,... More 

Helpful?
Thank JamWorks
montezuma
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 13, 2014

The rooms were basic but clean, good mattress and the A/C was working fine so for 10 Euros there is not much you can ask. There was computers you could use free of charge in the reception area and the staff was very welcoming and friendly. I could even leave my bag after the checkout and come back 5 hours... More 

Helpful?
Thank guaso2000
Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking

Additional Information about Phuong Hoang - Phoenix Hotel

Address: 66/3 Le Loi Street, Hue 0084, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $15 - $22 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Phuong Hoang - Phoenix Hotel 2*
Number of rooms: 26
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