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Indochine Palace

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Indochine Palace
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1,012 Reviews from our TripAdvisor Community

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Showing 772: English reviews
buffalo, ny
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a very nice stay at the Indochine Palace. The location is about a 20 minute walk away from the old city and some of the major sites (e.g., Imperial City, etc), but this is not a big deal, and could be an advantage as it's also away from some of the hustle and bustle. A notable strength of... More 

Helpful?
2 Thank seeingtheworld_10
Da Nang, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for two nights in August with colleagues while on a short business trip. I was very pleasantly surprised with just about everything in the hotel. The room was very well presented and turned down every evening. The view from the room was really nice and the pool was fantastic. The one thing that really made it for... More 

Helpful?
Thank Chris M
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Chris M Warmest greetings from the Staff and Management of Indochine Palace. It’s fantastic to read your glowing review on Tripadvisor. We are excited to hear that you have had a “wonderful stay” at our “fabulous place” as well as had good experience with or foods and services. Your positive comment about our Chef and staff has been conveyed... More 

Dublin, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is absolutely fantastic. We were only going to spend one night in Hue, to visit the temples, but this hotel was so beautiful that we stayed a second. The breakfast is amazing, serving mainly Western style food such as glorious pastries, eggs, pancakes, cereal etc but also with an amazing Vietnamese section and also other Asian breakfasts. The... More 

Helpful?
Thank lowryorh
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear lowryorh, It was great to read that your stay at our hotel was “absolutely fantastic” and our hotel was so beautiful that you decided to stay one more night in Hue. We modestly receive your compliments and thank you for sharing a glowing experience at our hotel. Happy to hear that you were completely pleased with our services, facilities... More 

Getafe, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel es very well located. Spectacular room with curious details (in adition of AC System, it's available a ceiling fan, electric plugs without cutt-off, variable lighting, perfect soundproofing ...) Live music Impressive offer at breakfast

Helpful?
Thank Tomás I
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Tomás I Greetings from Indochine Palace! It is a pleasure to know that you have enjoyed your stay with us and I would like to extend my deepest appreciation for sharing your experience on Trip Advisor and calling our hotel “elegance”. Our commitment is to provide our guest the best service they deserve. So it is wonderful to know... More 

Greater Melbourne, Australia
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Indochine Palace Hotel is absolutely beautiful. Very old world charm with modern amenities. We be booked in very quickly and were escorted to our room by front of house staff member An. She explained everything in our room, breakfast service times and restaurant location. I have a King room non smoking on floor nine overlooking the pool and lake. It's... More 

Helpful?
Thank Marpear
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Marpear Greetings from Indochine Palace! I would like to extend my deepest appreciation for sharing your comment on Trip Advisor. It is a pleasure to know that you have found our “staff are very friendly, polite and very professional”, “service is excellent by professional, courteous staff”. Our commitment is to provide our guest the best service they deserve. So... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel is well located, very high level of service of the team. Super luxury rooms for a very good price. I recommend this hotel. Breakfast was complete and tasty, they also gave us advice for our visits. They are also a small fitness club near the swimming pool that is convenient

Helpful?
Thank Geoffrey D
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Geoffrey D Greetings from Indochine Palace! It’s a delight to know that you were very satisfied during your last visit with us. Thank you for taking time to share your “perfect” experience on Trip advisor. Rest assured that your nice words will be shared to the rest of our team to motivate them in continuously giving quality service to... More 

Vellinge, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We travel around in Vietnam and this is the best hotel we have been to. 5 stars for everything. Perfect staff. They help us with everything from drycleaning to make us a tour by the hotelcar around the city.

Helpful?
1 Thank Thomas A
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Thomas A Greetings from Indochine Palace! We are grateful for your glowing review on Trip advisor. Thrilled to know that you have had a memorable experience with us and Indochine Palace hotel “is the best hotel you have been to”. We are deeply honoured on the compliment about our “perfect staff” as well as very excited to receive “5... More 

New York City, New York
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Was in Hue for business and found hotel on TA. Made reservation for regular room with king bed. Flight was very late and arrived at hotel at night. Checkin was bit awkward when I was told to sit and wait on couch. When I got to room, I was dismayed to see it was a disability room. Bathroom sink was... More 

Helpful?
Thank JKNY71
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear JKNY71 Greetings from Indochine Palace! Thank you very much for your honest feedback of your recent stay at our hotel. We appreciate your feedback. Please allow me to offer my sincere apologies for the misallocation of your room that impacted your stay. I have taken the neccesary action to ensure this won’t happen again. We always desire for your... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Indochine Palace for three nights and could not have been happier, the service was first class, the rooms were amazing and extremely clean. The breakfast was fantastic with so much to choose from, I could go on forever. The staff are amazingly attentive and the location is great, with only a easy stroll or short cab... More 

Helpful?
Thank Paul M
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Paul M Greetings from Indochine Palace! It is a pleasure to know that you have enjoyed your three-night stay at our hotel and our services “exceeded your expectations”. Our commitment is to provide our guests the best service of five star hotel. So it is fantastic to know that this commitment was delivered during your visit. Moreover, we are... More 

Lucerne, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sometime things happened in our life, which we never expected. So far the encounter with You, dearest Indochine, Mrs Thien An and entire team. It seems to me that you are the perfection what mother natur has produced. What wisdom is meaned to the philosopher, what God is seem to be to his saint, so You are to me: a... More 

Helpful?
2 Thank Tuan-Anh L
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Tuan-Anh L Greetings from Indochine Palace! Thank you for your lovely review about our hotel. The staff and management are very glad to hear that you had a comfortable experience at our hotel that “you never expected”. Moreover, we are deeply honored and happy on the compliment we have received from you that our staff are “a natural combination... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush exotic garden, INDOCHINE PALACE has set an outstanding landmark in Hue with new standards of excellence. This world class hotel is designed to appeal to the affluent, up-market leisure and business travellers with excellent facilities offering for MICE (meetings, incentives, conferences, and exhibitions). Its luxuriously appointed rooms are spacious starting from 35sqm, highlighted by its 42-inch plasma television and a new generation open bathroom concept. The cosmetics and toiletries carry the exclusive Indochine Palace fragrance. The graphics on every item in the room, from the matchboxes to the in-room dining, reflect the attention to detail that Indochine Palace has paid to all its services and facilities. Most of these items and many other touches are good keepsakes by which you can remember the Indochine. Should any of these items catch your fancy and you wish to keep them, please contact the Gift shop at L'Arcade for assistance. ... more   less 

Additional Information about Indochine Palace

Address: 105A Hung Vuong Street | Thua Thien Hue, Hue city, Hue 47000, Vietnam (Formerly BEST WESTERN PREMIER Indochine Palace)
Location: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $87 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Indochine Palace 5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Best Western Premier Indochine Palace Hotel Hue
Hotel Style:
#1 Business Hotel in Hue
#4 Spa Hotel in Hue
#4 Luxury Hotel in Hue
#7 Family Hotel in Hue
#8 Romantic Hotel in Hue
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