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Indochine Palace

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1,131 Reviews from our TripAdvisor Community

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Showing 856: English reviews
Rio de Janeiro, RJ
Reviewed yesterday NEWvia mobile

We have just spend 2 nights at this property. The hotel itself is big and spacious, very well maintained and with sofisticares decoration. Breakfast is more of a feast! You can find whatever you need to fulfill both your western or eastern eating habits. Swimming pool looks inviting, although we have no tried it out as we were both recovering...

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Helpful?
1Thank Gus1971
Vienna
Reviewed 6 days ago NEWvia mobile

Very spacious hotel and rooms which could easily pass as a renovated old palace. Staff very easily the best I encountered in Vietnam and they make it hard to say goodbye to. Hotel is located in the heart of downtown Hue with most day trip venues 1-2 hour away. Hotel offers a very extensive and varied breakfast buffet.

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Helpful?
1Thank Diana_Arachi
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Diana_Arachi Greetings from Indochine Palace! We are excited to know that you have had an enjoyable stay with us. We are deeply honored on the compliment we have received from you that our friendly staff “made you hard to say goodbye to them”. We always try best to leave our guests with good memories but it’s our honor to...

London, England
Reviewed 1 week ago via mobile

Arrived tired after trip from Sapa, delayed flight. Delightful welcome, after a cocktail at the bar and our questions about the food answered by a very articulate and informative waitress, we decided to have a dinner as well. Cindy guided us through the menu, she was very informative and helpful with excellent language skills. We had an excellent meal and...

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Helpful?
1Thank Smikey2
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Smikey2 Greetings from Indochine Palace! It’s fantastic to read that you absolutely had a lovely stay at our hotel. We are very proud to read your glowing comments about us. This makes us very happy and shows how much you were impressed by our services. Wonderful to receive your compliments on our informative and helpful staff who always try...

London, United Kingdom
Reviewed 1 week ago via mobile

but almost! A traditional, old style colonial hotel despite being recently built. It has huge open public spaces, an enormous outdoor pool, expanses of marble and predominantly dark wood furnishings. Our 9th floor room was large with a city view. The excellent staff were helpful, smiling and ever eager to please. The buffet breakfast principally catered to Asian tastes reflecting...

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Helpful?
Thank afcok
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear afcok Greetings from Indochine Palace! I would like to extend my appreciation on your honest feedback during your recent stay with us. Thank you for taking time to share your experience. We are glad to hear that our excellent and helpful staff really impressed you. However, it is a regret to note your concerns about the smell in the...

Melbourne, Australia
Reviewed 1 week ago

Indochine Palace was an absolutely beautiful and luxurious hotel to stay in. Amazing room and delicious breakfast. The staff were always helpful and friendly, going out of their way to assist your needs. Would stay here again if back in Hue!

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Helpful?
1Thank Stefanie417
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Stefanie417 Greetings from Indochine Palace! I would like to extend my deepest appreciation for sharing these experiences on Tripadvisor. It is a pleasure to know that you enjoyed a great stay with us and really liked our friendly staff. We always try to meet our guests’ expectation but it’s our honor to know that we did it during your...

Glasgow, United Kingdom
Reviewed 1 week ago

Had a couple of nights here as part of a tour of Vietnam. As has been said in many reviews the staff are extremely helpful and friendly, the rooms great and the breakfast will meet any need. Highly recommended

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Helpful?
1Thank Steve B
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Steve B Greetings from Indochine Palace! We modestly receive your above comments and thank you for sharing your memorable experience at our “great hotel”. We are very happy to read such a glowing review about our helpful and friendly staff. It’s certainly a rewarding feeling to read such wonderful words about us. Thank you for staying with us and...

Sydney
Reviewed 1 week ago via mobile

We love everything about this hotel, decor, furniture and beautiful garden. It's close enough to most attractions but far enough from Hue's hustle and bustle. The staff are some of the best in all of Vietnam, really friendly and go out of their ways to make guests feel welcome. The trio plays wonderful instrumental music in the lounge and the...

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Helpful?
Thank visi8
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear visi8 Greetings from Indochine Palace! Thank you for your lovely review about our hotel. The staff and management are very glad to hear that you love everything about the hotel. We are deeply honored on the compliment we have received from you that “our staff are some of the best in Vietnam” and “Indochine Palace is the best hotel...

London, United Kingdom
Reviewed 2 weeks ago via mobile

A touch of old world luxury, this hotel was absolutely beautiful. We were sad to have only been able to stay here one night. Their beds are some of the most comfortable I have ever slept in and the staff were at your whim wherever you went. If you are in Hue this hotel is a must-stay destination.

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Helpful?
1Thank lhardwicke1985
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear lhardwicke1985 Greetings from Indochine Palace! Thank you for your glowing review about our hotel on Tripadvisor. It’s great to hear that you have enjoyed your stay with us and found the hotel “stunning”. We are very happy on the compliment we have received from you that “the beds are some of the most comfortable”. Thank you for staying with...

Wigan
Reviewed 2 weeks ago

This hotel was amazing, the rooms wow, the service from the room maids - spot on, the bar staff - top service, the restaurant staff - no waiting for anything, the front of house - the best especially Tu, what a lovely person to have to great customers a credit to the hotel and we loved his smiley face and...

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Helpful?
1Thank Jacqui B
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Jacqui B Greetings from Indochine Palace! I would like to extend my appreciation on your valuable feedback that “the hotel was amazing”. We are excited to hear that our service gave you entire satisfaction and our staff met your expectation. Rest assured that your nice words will be shared to our whole team, especially Tu, to motivate them in...

Boston, Massachusetts
Reviewed 2 weeks ago

My husband and two adult sons spend 2 nights here and loved everything about the hotel and its services. We hit two days of heavy rain and did go sightseeing with the hotel provided umbrellas so when we arrived back into the cocoon of the hotel it was bliss. The welcome is warm and heartfelt. The interior of the hotel...

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Helpful?
2Thank quickstep508
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear quickstep508 Greetings from Indochine Palace! Thank you for taking time to review your recent stay with us. We thoroughly enjoyed reading your wonderful comments. We are very glad to hear that you have had a good stay as well as an enjoyable New Year's Eve with us. Your kind words will surely be passed onto the team as an...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Surrounded by the lush exotic garden, INDOCHINE PALACE has set an outstanding landmark in Hue with new standards of excellence. This world class hotel is designed to appeal to the affluent, up-market leisure and business travellers with excellent facilities offering for MICE (meetings, incentives, conferences, and exhibitions). Its luxuriously appointed rooms are spacious starting from 35sqm, highlighted by its 42-inch plasma television and a new generation open bathroom concept. The cosmetics and toiletries carry the exclusive Indochine Palace fragrance. The graphics on every item in the room, from the matchboxes to the in-room dining, reflect the attention to detail that Indochine Palace has paid to all its services and facilities. Most of these items and many other touches are good keepsakes by which you can remember the Indochine. Should any of these items catch your fancy and you wish to keep them, please contact the Gift shop at L'Arcade for assistance. ... more   less 

Additional Information about Indochine Palace

Address: 105A Hung Vuong Street, Hue 47000, Vietnam (Formerly BEST WESTERN PREMIER Indochine Palace)
Location: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $84 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Indochine Palace 5*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Agoda so you can book your Indochine Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Indochine Palace Hotel Hue
Hotel Style:
#1 Business Hotel in Hue
#2 Luxury Hotel in Hue
#4 Spa Hotel in Hue
#7 Family Hotel in Hue
#8 Romantic Hotel in Hue
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Questions & Answers

Here's what travelers have asked, with answers from Indochine Palace staff and other travelers.
7 questions
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Questions? Get answers from Indochine Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all rooms were fabulous from our experience”
 of 5 bubbles 488jacquib, 2 weeks ago | Read review
“our 8th floor rooms although facing the street were not noisy”
 of 5 bubbles quickstep508, 2 weeks ago | Read review
“Rooms at the back are quieter”
 of 5 bubbles MsBrownWarrington, Dec 7, 2016 | Read review
“View of the swimming pool was good”
 of 5 bubbles Travellingduoabroad, Nov 12, 2016 | Read review
“I only had one room and I was happy with it”
 of 5 bubbles 280AnnB, Nov 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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