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Crystal Hotel

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30 Reviews from our TripAdvisor Community

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Showing 24: English reviews
london
Reviewed December 6, 2011

We booked another hotel before arriving in Saigon, but weren't happy with the room so we only stayed the one night and went looking aroundl. After looking at various hotel rooms in the area we came across the Crystal Hotel. We were pleasantly surprised and booked a room immediately. We booked a room with windows at the back of the...

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Helpful?
2Thank jetsetter080
minhquach, Manager at Crystal Hotel, responded to this review

On behalf of the team at Crystal Hotel, I would like to thank you for the feedback you have provided based on your recent stay with us. The staff and management at the hotel strive towards providing a friendly and professional service and the feedback you have provided assists us continuing to provide the best service possible. We appreciate that...

Krakow, Poland
Reviewed August 27, 2010

This welcoming hotel is operated by the Vietnamese, who do not speak English but are friendly and smiling. Breakfast unfortunately very weak, but well-equipped rooms, air conditioning ok, wifi working in peace though sometimes the connection is terminated. Situated in the tourist district with many restaurants. In room fridge and TV with over 100 channels. However, single room rates too...

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Helpful?
Thank poltramp
minhquach, Manager at Crystal Hotel, responded to this review

We would like to thank you so much for your stay with us and have been highly appreciated in your greatly valuable review & rating on Tripadvisor site that encourages us to improve increasingly our good service given to guests in the future. We hope to see and serve you again in a beter way when you come back.

Reviewed May 16, 2010

Booked this hotel through internet after going through various reviews in HCMC. We checked in at 10pm at night and found the gentleman on reception had great english, was helpful and very friendly, he even insisted on carrying my bag even though we used the elevator. The daytime receptionist was also helpful but obviously used to time wasters and seemed...

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Helpful?
1Thank Duna101
minhquach, Manager at Crystal Hotel, responded to this review

I am writing in response to your feedback regarding your stay at our hotel. Thank you for bringing the situation to our attention. We value your feedback and strive to ensure that all our guests have an experience that exceeds their expectations. I have discussed the situation with our team member and will address any necessary changes required in order...

Melbourne, Australia
Reviewed April 22, 2010

This was the first time my friend and i travelled in Asia and stayed 4 nights at Crystal hotel in HoChiMinh city, Viet Nam. We were excellently impressed by the hotel's warm welcome. The hotel is an good location only a short way from backpacker area where you can get tour information and enjoy a nightlife, but the hotel is...

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Helpful?
Thank jamesmurphy25
minhquach, Owner at Crystal Hotel, responded to this review

We would like to thank you so much for your stay with us and have been highly appreciated in your greatly valuable review & rating on Tripadvisor site that encourages us to improve increasingly our good service given to guests in the future and we are also so glad to learn that you were happy & satisfied with our service...

Sydney
Reviewed April 21, 2010

We stayed there 2 nights, the room was clean, the bed was comfortable. We were able to sleep well at night. We will choose to stay there again next time when we return to Saigon!

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Helpful?
Thank Scott073
minhquach, Owner at Crystal Hotel, responded to this review

We would like to thank you so much for your stay with us and have been highly appreciated in your greatly valuable review & rating on Tripadvisor site that encourages us to improve increasingly our good service given to guests in the future and we are also so glad to learn that you were happy & satisfied with our service...

Australia
Reviewed February 16, 2010

Good value. Had no promblem sleeping everynight.,Good location,Restaurants and shops are close by,Staff are increadibly helpful and friendly. We enjoyed to stay there.

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1Thank australiaKen
minhquach, Owner at Crystal Hotel, responded to this review

We would like to thank you so much for your stay with us and have been highly appreciated in your greatly valuable review & rating on hostelworld site that encourages us to improve increasingly our good service given to guests in the future and we are also so glad to learn that you were happy & satisfied with our service...

Northern Territory
Reviewed July 22, 2009

Booked 3 nights through ratestogo and only stayed one night and wouldn't have stayed for that one either if we hadn't had a long trip beforehand and arrived at night. The older lady at reception was rude and tried to rip us off with the exchange rate so we paid in US Dollars finally only to realise the next day...

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4Thank touristo53
Mabalacat, Philippines
Reviewed May 12, 2008

disaster! next time follow your instincs. before booking this hotel i already have bad feelings about it but its the only budget hostel i can find on the web with vacant rooms, so eventually i booked one night. our train from hanoi arrived early in ho chi minh it was 30hours train ride. so we ride a taxi who currupted...

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5Thank drarthur
Sydney, Australia
Reviewed April 1, 2008

The Good - The front desk people were very friendly - lots of smiles and was very welcoming. The room was small - but adequate enough for a couple on a budget. Just be careful with the lights - you may get the impression they are faulty as the switches don't work, but in fact another set of switches on...

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1Thank jwunda
Melbourne
Reviewed August 22, 2007

Was charged $22 a night for a single room (came with double bed). Room OK though no window; felt a little claustrophobic. Facilities all worked OK. Breakfast average - strangely had to book your choice of breakfast the day before, along with a time. On all days breakfast was sitting on the table 10 minutes early - at least they...

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4Thank PaulMelb
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Crystal hotel is located in the central district 1 of Ho Chi Minh City, the heart of the exciting section of the town. The Crystal hotel has a very warm welcome and attentive atmosphere. You will feel like you are at home the moment you enter and it's an ideal place for worldly travelers to meet people who are all traveling around Vietnam. And with a team of considerate, cheerful and sincere staff, your stay in Ho Chi Minh City will be made more pleasant.We have 32 international standard rooms including Single, Twin, Double, Quad rooms, especially Group Bookings have very attractive rates for budget travelers. Your daily breakfast will be served on the top of the hotel- where you can view a part of Ho Chi Minh City from height. There is one restaurant in Crystal hotel, where we cater for nice traditional Vietnamese dishes. 24 hours room service is also available. ... more   less 

Additional Information about Crystal Hotel

Address: 70 Nguyen Trai Street | District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $20 - $30 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crystal Hotel 2*
Number of rooms: 32
Reservation Options:
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Questions & Answers

Questions? Get answers from Crystal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room face to the street is noisy, but other rooms have no windows at all... It's your choice.”
 of 5 bubbles Kommunismus, Jan 18, 2016 | Read review
“Pay for the rooms with big windows”
 of 5 bubbles jetsetter080, Dec 6, 2011 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question
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