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Windsor Plaza Hotel

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Windsor Plaza Hotel
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852 Reviews from our TripAdvisor Community

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Showing 612: English reviews
Ho Chi Minh City, Vietnam
Reviewed 3 days ago NEWvia mobile

Windsor Hotel was an excellent choice for our Thanksgiving dinner. The buffet included a plethora of food to enjoy all for one decent price. Not only was the food delicious, but the atmosphere was very comfortable and the staff were very helpful and friendly.

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Helpful?
Thank Tim7465
Sydney, Australia
Reviewed 2 weeks ago

Overall this hotel met our needs over a 4 night stay. The most disappointing experience was the Chinese Restaurant purported to be one of the best in the City. The BBQ Duck I ordered with spicy sauce was cold, bland and lacking sauce. My partner ordered BBQ mixed Chicken and Pork, the chicken was COLD and under-cooked. We tried very...

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Helpful?
Thank 126sally
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear 126sally, First of all thank you very much for your kind feedback. It is a regret to know that you did not have an overall satisfactory stay with us. Your disappointment over our Chinese restaurant is being looked into and ensure we are consistent with our reputation being the best in the city. We still hope you would return...

Bucharest, Romania
Reviewed 2 weeks ago

This is a good hotel close to the city centre and china town in Saigon. Rooms are recently refurbished and very nice. Breakfast is good with international and vietnamese cuisine.No a good remark for the elevators. To slow and you have to wait to long. Wifi is ok. I will come back always with pleasure!

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Helpful?
Thank Corina B
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Corina B, Thank you very much for your kind review. While we are happy to know that you basically pleased with your stay with us, I would like to share with you that we are currently changing our elevators one by one to serve guests better. you would notice the difference of the elevators the next time you are...

Nicosia, Cyprus
Reviewed 2 weeks ago

A nice hotel when you are in Ho Ch Min. I don't remember that much since i visited but i remember that the breakfast was very nice as well as the rooms. About 15-20 minutes with a taxi from the airport.

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Helpful?
Thank eleninicosia
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear eleninicosia, Thank you very much for your feedback, and pleased to know that you had a great bstay with us. We look forward to your returning soon. Best regards, Adwin Chong

Reviewed 2 weeks ago via mobile

Recent stay here for 3 nights, reception was friendly and professional.But then tried to catch lift to our room and we waited and waited, another guest informed us it was always slow that he had waited 15 minutes previously, this proved accurate and it didn't improve during our stay.The room was spacious with a king size bed.When went to have...

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Helpful?
Thank Paul R
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Paul R, Thank you very much for your kind review. We are disappointed as much as you with regards to your unsatisfactory experience with us. It is unacceptable with the hot water issues in your room and we are investigating. I hope you would still give us an opportunity to serve you again with flawless stay. Best regards, Adwin...

dublin
Reviewed 3 weeks ago

One of the main reasons that we booked this hotel was to have the use of a pool during our stay in Ho Chi Minh city. However on check in we were informed that it was closed for renovation. When we complained that there was no mention of this on their web site we were referred to a supervisor at...

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Helpful?
Thank Feargal M
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear greyhound20, Thank you so much for your kind feedback on your recent stay with us. It is indeed a regret to know that you did not have an overall pleasant stay with us. The pool has to be maintained for safety reasons and it is reopening next week. As for the breakfast, we do not mix the fruit juices...

Reviewed 4 weeks ago

Good hotel with the price we paid. room is big, comfortable, shiny. The reception are friendly, courtesy. Restaurant foods are good taste. will recommend to friends. convenient location in Cholon. Hotel also provides shuttle to some interesting place in Ho chi minh city.

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Helpful?
Thank Sieu L
Adwin C, Front Office Manager at Windsor Plaza Hotel, responded to this review

Dear Sieu L, Thank you so much for your sharing your review. We are delighted to know that you had an overall satisfactory stay with us. We are looking forward to your next stay with us soon. Best regards, Adwin Chong

Las Cruces, New Mexico
Reviewed 5 weeks ago

It's a wonderful place to stay. The room is clean and neat. The employees are friendly and very welcoming, especially the receptionist name NHI HO. I will definitely come back and stay at this place again.

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Helpful?
Thank melissanguyen7
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear melissanguyen7, Thank you so much for your kind review, and your stay with us is highly appreciated. I am pleased to know that you recognize Nhi Ho's authentic hospitality and I surely will pass on this compliment to her. We look forward to your returning soon. Best regards, Adwin Chong

Reviewed November 1, 2016

The absolute best hotel I have ever stayed in. For the price you pay you can't afford not to experience this hotel. The rooms were fantastically appointed, the beds were incredibly comfortable and big, and very supportive on my back. Buffet breakfast every morning was fantastic, the quality was superb, very well appointed buffet area. The hotel staff were so...

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Helpful?
Thank Zoe G
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Zoe G, Thank you very much indeed for your kind review. It is heartening to know that you had a fantastic stay with us. This is certainly a motivation for us to strive further. We look forward to your next stay with us soon. Thank you. Best regards, Adwin Chong

Reviewed October 27, 2016 via mobile

We arrived at the Hotel at 11.30 pm. No greeting drink, no porters. After a long day travelling we were given a key and that was it. The next day we discovered that the hotel was under renovation and had been since earlier that month and the work was to continue until December. The 11th to the 24th floor is...

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Helpful?
Thank Tanyamumof2
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Tanyamumof2, Thank you very much for your time taken in sharing your review. It is a regret to know that you did not have a satisfying stay. We are trying to overcome all the issues during our upgrading works while taking priority to minimize the inconvenience to our guests. While we are still pleased to know that you enjoyed...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Windsor Plaza Hotel is located just 10 kilometers from Tan Son Nhat International Airport in Ho Chi Minh City, Vietnam. The hotel offers convenient access to the city’s convention centers, railway station, and historic Chinatown. In addition, the hotel provides hourly shuttle bus service to city landmarks and restaurants. ... more   less 

Additional Information about Windsor Plaza Hotel

Address: 18 An Duong Vuong St | District 5, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $61 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Windsor Plaza Hotel 4.5*
Number of rooms: 376
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Hotels.com, Agoda, HotelTravel.com, Travelocity, Odigeo and Priceline so you can book your Windsor Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Windsor Plaza
Hotel Style:
#27 Business Hotel in Ho Chi Minh City
#32 Family Hotel in Ho Chi Minh City
#37 Luxury Hotel in Ho Chi Minh City
#43 Romantic Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travelers have asked, with answers from Windsor Plaza Hotel staff and other travelers.
9 questions
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Questions? Get answers from Windsor Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Floor 18 was a good level looking over the expansive City”
 of 5 bubbles 126sally, 2 weeks ago | Read review
“Upper floors have good city view”
 of 5 bubbles corinab346, 2 weeks ago | Read review
“Overall good experience”
 of 5 bubbles eleninicosia, 2 weeks ago | Read review
“Romantic rooftop views, very close to the famous Saigon markets”
 of 5 bubbles zoeg238, Nov 1, 2016 | Read review
“Higher floors seem better in my opinion”
 of 5 bubbles suntrenz, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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