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Windsor Plaza Hotel

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Windsor Plaza Hotel
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896 Reviews from our TripAdvisor Community

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Showing 645: English reviews
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derbyshire
Reviewed 2 days ago NEW

we recently stayed at this hotel it was excellent the staff were very kind and helpful we had a room on the 19th floor and the views were great there was a thunder storm one night wow ! we did breakfast here very good lots of choices excellently cooked a lovely small area on the roof with a pool and...

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Helpful?
Thank jersey95
Sydney, New South Wales, Australia
Reviewed 3 days ago NEW

Just checked in the hotel last night . I am quite happy with the room but their customer service was so bad . I didn't feel the welcoming at all from the door security guard to the front receptions. Especially security guard, they are so cold towards the guests. You saw them arguing with guests very rude way. My sister...

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Thank Phuong N
Reviewed 4 days ago NEW

I cannot say enough about this hotel. The room is beautiful with plenty of space, comfortable bed, and a luxurious bathroom with all the amenities that we need. We were also provided complimentary water bottles daily, too. The hotel is located near many restaurants and shops with tons of things to do nearby. There is also a shuttle service that...

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Helpful?
Thank han q
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear han q, Thank you very much for sharing your feedback. We are thrilled to know that you reckon we are the best hotel and you had a great stay. Yes, my team members are the stars of the hotel which make it great. I will certainly share your complements to those names of staff. very much for look forward...

England
Reviewed 4 days ago NEWvia mobile

What an amazing hotel. We have had the best time ever here. The General Manager Mr Adwin Chong and all his team, but especially Miss Anh the Rooms Director, Ranjipth our Chef from Sri Lanka, Hor our Chef from Malaysia. Really looked after by Dung the receptionist and whenever we were heading out and about Phong the Bell Boy has...

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Helpful?
Thank 676markandrewg
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear 676markandrewg, Thank you so much for your kind comments. We are so proud to know that you and your wife had a wonderful stay with us. Having joined in the Earth Hour candlelit event would certainly added to your memories. We shall be waiting for your next visit soon. Best regards, Adwin Chong

Bangkok, Thailand
Reviewed 4 days ago NEW

First leisure trip after a long time. Booked Windsor Plaza Hotel in D5 for a change to get more of a local feel. Airport pickup is great. Highly recommend booking airpot pickup from the hotel, the staff inside the airport will great you at the immigration and you get in a shorter line (instead of waiting). Wifi in the car...

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Helpful?
Thank WimintraJangnin
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear WimintraJangnin, Thank you very much for your time taken in sharing your review. We are delighted to know that you enjoyed your stay with us and an overall satisfactory experience. We look forward to your returning soon. Best regards, Adwin Chong

Sutton Coldfield, United Kingdom
Reviewed 6 days ago NEWvia mobile

The hotel was of a good standard and room was spacious and clean. The hotel is based in China Town, about 20 minutes drive from the historic centre, district 1. A shuttle bus and taxis make the centre easily accessible, however, we were disappointed that there was no easily accessible night life on the doorstep other than what the hotel...

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Helpful?
Thank JLC580925
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear JLC580925, Thank you very much for your feedback. We are happy to know that you had a pleasant stay with us and your recognition is highly appreciated. Look forward to your next visit soon. Best regards, Adwin Chong

London, United Kingdom
Reviewed 1 week ago

Pleasant room with view. Good breakfast and very helpful and friendly staff. Bit away from centre but taxis cheap and free shuttle service. Enjoyed our stay for 9 nights very much.Would not hesitate to recommend.

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Helpful?
Thank vlastabennett
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear vlastabennett, Thank you very much for your kind review. We are glad that you had a nice stay of 9 nights with us. Look forwatd to your returning soon. Best regards, Adwin Chong

Reviewed 1 week ago via mobile

Came back into the hotel room at 9pm to a suspicious smell of cigarette smoke in the room. Not a smoker and none of the windows were open. Called reception whose first response is to send someone up to spray scent freshener. A totally inappropriate response as this does nothing to remove the smoke in the room dangerous for asthma...

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Helpful?
Thank Yvonne C
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Yvonne C, Thank you very much for your time taken in sharing your review. It is a regret indeed to know that you had a discomfort stay with us. We had overcome our shortfall including dealing with guests. We still looking forward to your return to witness our authentic hospitality management. Best regards, Adwin Chong

Fort Collins, Colorado
Reviewed 1 week ago via mobile

Windsor Plaza did not offer the level of service we were looking for after exhausting travel from the United States. Arriving very late at night, it is important that front desk staff are welcoming and provide fatigued travelers with a level of service that will help them feel welcomed and relaxed. Instead, we entered a barren hotel with cold ambience...

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1Thank Soni_17
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Soni_17, First of all thank you very much for your feedback. It is a regret that you did not have an overall satisfactory stay based on your experience. We are looking into all your comments and rectify because we do not want to be labelled as your claim. Despite your disappointment we still hope you would return to have...

Los Angeles, California
Reviewed 2 weeks ago

Because my first stay 8 months ago was so great there, I decided to go back and I wasn't disappointed. Had a great 2 week stay there with my Fiance'. Very clean and big room, great (and inexpensive) room service and they have an awesome morning breakfast buffet on the 4th floor.

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Helpful?
Thank Juxtapoz
Adwin C, General Manager at Windsor Plaza Hotel, responded to this review

Dear Juxtapoz, Thank you so much for sharing your review. We are so glad that you had another great stay with us for the second time. We certainly look forward to your 3rd visit soon. Best regards, Adwin Chong

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Windsor Plaza Hotel offers authentic Vietnamese hospitality and world-class facilities. Key Features + 376 well-appointed rooms and suites + 3 award-winning restaurants and a terrace bar + Conference center with six meeting rooms + 2,000-person capacity Jade Ballroom + Fitness Center and swimming pool + Hourly shuttle bus to city destinations + Complimentary wireless internet ... more   less 

Additional Information about Windsor Plaza Hotel

Address: 18 An Duong Vuong St | District 5, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $58 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Windsor Plaza Hotel 4.5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Hotel Windsor Plaza
Hotel Style:
#27 Business Hotel in Ho Chi Minh City
#32 Family Hotel in Ho Chi Minh City
#37 Luxury Hotel in Ho Chi Minh City
#43 Romantic Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travelers have asked, with answers from Windsor Plaza Hotel staff and other travelers.
12 questions
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miami

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Questions? Get answers from Windsor Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“a higher one for the view”
 of 5 bubbles jersey95, 2 days ago | Read review
“Higher floors are more quiet.”
 of 5 bubbles 53hanq, 4 days ago | Read review
“Book club room and book airport pickup”
 of 5 bubbles WimintraJangnin, 4 days ago | Read review
“Higher the better”
 of 5 bubbles vlastabennett, 1 week ago | Read review
“Deluxe was nice”
 of 5 bubbles Juxtapoz, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question