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EdenStar Saigon Hotel

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EdenStar Saigon Hotel
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1,351 Reviews from our TripAdvisor Community

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Showing 1,069: English reviews
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Abu Dhabi, United Arab Emirates
Reviewed 5 days ago NEWvia mobile

Hotel and rooms were very clean, we got a free upgrade on arrival. Staff were friendly.only issue there was no iron in the room you have to bring all your clothes to the 7th floor and do it yourself or pay them to do it for you..

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Helpful?
Thank 450jojo
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear 450jojo, Thank you so much for choosing EdenStar Hotel Saigon, and for your really nice comments of your recent stay with us. We are so glad to see you have got a nice experienced stay with us while visiting our hustle and bustle Saigon. Concerning to your issue, please be explained that for the fire safety preservation, we have...

Coventry, United Kingdom
Reviewed 5 days ago NEW

We have stay at Eden star hotel for the last four years,and each time we have a great time,it's in a nice little road with lots of little cafes,the hotel its self is nice and relaxing, and very clean, the hotel has a nice rooftop pool after a busy day it's nice to relax and have a drink . All...

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Helpful?
Thank 873ian
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear 873ian, It's our so much happy to have such a wonderful comments, especially from a long time regular customer like you. We are glad to know you have been really enjoying your time each time you come back to stay with us. Your beautiful feedback should be a great reward, as well as a big motivation to us all....

Reviewed 5 days ago NEWvia mobile

Front desk and d staff working at d hotel are super helpful! They act very quickly. Hotel is very modern and high-end. For $100 usd we get toothpaste/toothpaste, slippers, bathrobe etc. Our room is very clean and big. Definitely a steal! Location is very convenient. Close to many restaurants and convenience stores. No complaints. Will definitely recommend this place.

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Helpful?
Thank Arlene T
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear Arlene T, It's our great pleasure to see you have been really enjoying your stay with us, the EdenStar Hotel Saigon. We are so very happy to see you have found us, a very convenient central location with its high standard facilities and services. Thank you so much for your time of sharing, and looking forward to welcoming you...

Reviewed 5 days ago NEWvia mobile

Got scam by a dishonest taxi driver. But the door man at Edenstar ho chi Minh were so details very detail spend a little time. And got the taxi driver to return the extra amount. From 25,000.00 charge me 320,000.00 and wants a 40,000.00 tips.

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Helpful?
Thank seng t
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear seng t, Thank you for choosing EdenStar Hotel Saigon, and we guess that you have got a very pleasant stay with us. Concerning to your unwilling matter, we are sorry for the worse case caused by outside taxi driver. But we are glad to see the problem was perfectly solved with the help of our door man. Yes, our...

Reviewed 1 week ago

Stayed in this hotel for 2 nights. The location is good. The room is a bit old and the room cleaning really need to be improved. It seems they do not clean the room just replaced the towels and make bed because the floor and the wash basin were dirty when we return to the room in the afternoon. The...

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Helpful?
Thank Rani S
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear Rani S, Thank you for choosing EdenStar Hotel Saigon, and for taking your time to give us your feedback of your stay with us. We regret to see your experienced stay was not as much comfortable as per your expectations. We are appreciated for your kind and constructive comments and please rest assured that your concerns would be well...

Shenzhen, China
Reviewed 1 week ago

Well run hotel with very good breakfast and rooftop pool and bar. A bit dated but overall clean and good value. Area is very busy but easy to get taxis. English spoken by everyone. Felt like Greece with all the European tourists. Mix guests of retired, business and young couples. Paid $150 per night so will shop more extensively next...

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Helpful?
Thank Juanseaworld
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear Juanseaworld, Thank you for your feedback of your recent stay with us, the EdenStar Hotel Saigon. We are happy to see you have been enjoying our buffet breakfast, as well as the on top outdoor swimming pool. Concerning to the price, your room was our Suite which was one of our very best hotel rooms. Beside, we still have...

A TripAdvisor Member
Level Contributor
12 reviews
8 hotel reviews
4 helpful votes
Reviewed 1 week ago via mobile

This place was awful. My mum and I stayed here for our last leg of our trip and were thoroughly disappointed. Our toilet was malfunctioning and when we informed reception they suggested we use the toilet in the lobby. The plumber did come up and have a look at it, failing to fix the problem and leaving the contents of...

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Helpful?
Thank A TripAdvisor Member
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear Guest, Dear Guest, Firstly, we thank you so much for choosing EdenStar Hotel Saigon, and for taking your time to give us your feedback. We deeply regret to see you have been gone through some bad experiences during your stay with us. Please rest assured that your concerns would be well addressed to relevant Department Managers and action would...

Reviewed 1 week ago

We enjoyed our three day stay at this cosmopolitan hotel. Well located within an easy 5-10 minute walk into a good shopping area. The gentleman on reception was professional, efficient and very helpful especially when confirming our flight details. Breakfast was plentiful with Asian and more Western tastes catered for. The hotel seemed popular for travelling business people as much...

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Helpful?
1Thank NMP55
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear NMP55, It's our great pleasure to see you have been much enjoying your recent stay with us, the EdenStar Hotel Saigon. We are so happy to know you were pleased to find us, a really convenient location hotel, as well as its professional facilities and services. Your nice feedback should be a big motivation to us all. Again, thank...

Vancouver, Canada
Reviewed 1 week ago via mobile

We did not stay at this hotel. Mix up with reservation, no fault of the hotel. Unfortunately hotel was full and could not accommodate us. Staff was very kind and helpful and worked to find us another hotel. They went out of their way to locate a similar rated hotel

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Helpful?
Thank Flyby62
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear Flyby62, Thank you for your nice comments and for sharing great experiences with us, the EdenStar Hotel Saigon, even though we did not have chance to take care of you as our in-house guests. Our strong focus is to deliver out best hotel facilities and services in town, and do hope to have another chance of serving you in...

Sydney
Reviewed 1 week ago

Had a great first impression of this hotel, with a friendly and professional gentleman checking us in. We were offered a welcome drink of Pepsi, which was a nice touch (but maybe something other than pepsi next time). We were at the hotel as a group of 5, and attempted to move a table so we could sit together and...

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Helpful?
1Thank Brocko25
EdenstarSaigon, Manager at EdenStar Saigon Hotel, responded to this review

Dear Brocko25, Thank you so much for your really much details feedback of your recent stay with us, the EdenStar Hotel Saigon. We are happy to see your have got nice impression upon your arrival. We are also regretted for your uncomfortable and unwelcome feeling upon your breakfast time, which we did try our best to arrange some nearby seats...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about EdenStar Saigon Hotel

Address: 38 Bui Thi Xuan, Ben Thanh Ward, Dist. 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $75 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — EdenStar Saigon Hotel 4*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Agoda and Priceline so you can book your EdenStar Saigon Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#30 Spa Hotel in Ho Chi Minh City
#37 Luxury Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travelers have asked, with answers from EdenStar Saigon Hotel staff and other travelers.
16 questions
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Questions? Get answers from EdenStar Saigon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upgrade high floor not near the lift.”
 of 5 bubbles 873ian, 5 days ago | Read review
“Better higher up.”
 of 5 bubbles , 1 week ago | Read review
“A room from upper floor and facing north should be more quiet.”
 of 5 bubbles Vg40, 3 weeks ago | Read review
“All rooms have OK views but it isn't that high - the rooftop bar is on Level 12 and rooms stop at 11. All ok.”
 of 5 bubbles R3179VAmarkd, 4 weeks ago | Read review
“If you have a family avoid staying on the 10th floor. It is just below the function rooms on the 11th floor which can be noisey.”
 of 5 bubbles Tom377, Jan 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question