Norfolk Hotel Saigon
117 Le Thanh Ton Street, District 1, Ho Chi Minh City 700000 Vietnam
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Room & Suite (242)
About
#52 of 1,622 hotels in Ho Chi Minh City
Location
4.6
Cleanliness
4.5
Service
4.5
Value
4.1
Norfolk Hotel is a boutique business hotel in the heart of Ho Chi Minh City featuring 104 renovated rooms with top-flight amenities and elegant setting. The 24-hour complimentary broadband wireless connection and functional working areas are also accessible for busy executives; this, together with its central location, intimate atmosphere and excellent services, has made the Norfolk Hotel a favorite for business travelers to Ho Chi Minh City. The two meeting rooms - Mosman & Manly are aimed with state-of-the-art facilities providing professional support for seminars, business meetings and events, including breakfasts or luncheons Norfolk Hotel has one of the best steakhouse in town - Corso Steakhouse & Bar located on the Ground floor, offering luxurious dining in casual surroundings. With an open kitchen concept, exciting menus of Asian and Western dishes, especially the renowned succulent steaks delicately prepared on the grill, Corso Steakhouse & Bar rivals some of the best steakhouses from across the pond and please even the hardened gourmets. For relaxation, Norfolk Spa services with sauna, steam bath & massage sevice help guests release pressure while Health Club offers a quick toning session and appropriate workout for your body.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
24-hour security
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Taxi service
Banquet room
Meeting rooms
Concierge
Currency exchange
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
Vietnamese
Location
Full view
100Great for walkers
Grade: 100 out of 100
556Restaurantswithin 0.3 miles
166Attractionswithin 0.3 miles
Contact
117 Le Thanh Ton Street, District 1, Ho Chi Minh City 700000 Vietnam
Name/address in local language
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483Reviews17Q+A85Room tips
Reviews
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Having stayed here before, I thought it would be the perfect location for my shopping trip in Ho Chi Minh. After a long day I went to my room had a lovely steak delivered by room service and settled in for the evening with a bottle of wine and a good book. At 6:30am the pounding and drilling and construction on the floor above me started. I wasn’t advised of this upon checkin and when I called the front desk they said I could move to another room. ??? What?? No way. And then at 7:30am housekeeping is banging on the door to clean the room with my do not disturb light clearly illuminated. Not a pleasant stay this time. The beds and pillows could be updated and the cleanliness wasn’t up to par.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from LuanN302, Assistant General Manager at Norfolk Hotel Saigon
Responded Dec 31, 2019
Dear iluv2golf2 Thank you for sharing your feedback following your recent stay with us. We would like to extend our apologies for the inconvenience caused to you in the early morning. This project is separately with our hotel and we are still working with the owner/ local authorities to minimize the noise. Beside that we also re-allocate the guest rooms. The latest updating from them: This project will be finished soon after New Year Once again thank you and Happy New Year Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel smell like 50 years old without renovation, it is not like the pictures. Dirty Carpet on the floor, bad quality of amenities and dryer won’t work. Location is awesome just like the persons that work on the hotel, really good service from them.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from LuanN302, Assistant General Manager at Norfolk Hotel Saigon
Responded Dec 30, 2019
Dear zz374, Thank you for sharing your experience on our people and location. May we have your booking details for reviewing and improving our service Once again, thank you for your stay and wish you a Happy New Year On behalf of our Norfolk Hotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was tried after flying and reached the hotel. It’s a very nice hotel. Staff are very courteous and the room!!! The room is really nice among all the hotels I’d stayed. Comfortable and clean. Unique in its own ways. The breakfast is superb. A variety of dishes and fruits. Not much but adequate. Tourist attraction is within walking distance and the Catholic Church is just a few minutes walk away.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from LuanN302, Assistant General Manager at Norfolk Hotel Saigon
Responded Nov 28, 2019
Dear Yjyu99, Thank you for your kind comments on our experience and location following your recent stay with us. We believe you had a comfortable city trip from our prime location Wishing you continued safe travels and look forward to welcoming you back on your next trip On behalf of our Norfolk Hotel Team Luan Nguyen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only had one night at this hotel on finishing our trip of Vietnam and Cambodia. The hotel is central for visiting many of the sites in Saigon. The accommodation is good, the staff are helpful and friendly and the restaurant offers quality food. All in a good hotel to stay in.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from LuanN302, Assistant General Manager at Norfolk Hotel Saigon
Responded Nov 25, 2019
Dear F18athome, Thank you for your kind review on Tripadvisor. We are pleased to be part of your trip through Cambodia and Vietnam Wishing you continued safe travels and look forward to welcoming you back on your next trip On behalf of our Norfolk Hotel team Luan Nguyen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was excellent. Clean and comfortable and the staff was attentive and helpful at all times. The location is in a busy area of Saigon, so expect chock-a-block traffic choking the roads all around the hotel during rush hours. We ate several meals in the hotel which were very good.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from LuanN302, Assistant General Manager at Norfolk Hotel Saigon
Responded Nov 25, 2019
Dear RickKRT, Thank you for your kind comments on our people, experience and location following your recent stay with us. We trust you had an enjoyable stay at the Norfolk Hotel Wishing you continued safe travels and look forward to welcoming you back again in the near future. On behalf of our Norfolk Hotel Team Luan Nguyen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located close to the night market, big and comfortable rooms, very polite stuff, big and diverse breakfast.fresh fruit everyday in the room, Bear and soda free of charge in the room, Highly recommended
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from LuanN302, Assistant General Manager at Norfolk Hotel Saigon
Responded Oct 26, 2019
Dear Yaelshapira, Thank you for sharing your fantastic experience during your recent stay with us. We appreciate your recommendation to other travelers to Saigon as well. Wishing you continued safe travels and look forward to welcoming you back on your next trip in Saigon On behalf of Norfolk Hotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed here for one night. On arrival we were upgraded to a Suite which was fantastic. The rooms were spacious and well laid out. The extras of robes, toiletries, complimentary water and soft drink, etc. Was a nice touch. The suite was very clean too. The reception staff were very attentive and helpful. Although the reception air con was set a little on the cool side. Since we had a late flight booked we were allowed to keep the room until 7pm with no extra cost. This was really appreciated as we were able to shower before our long haul flight. The hotel was centrally located and close to all the main sights. We ate in the restaurant before catching our flight and the food was fantastic. Loved the live piano music as we ate. Not caddy priced either.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from LuanN302, Assistant General Manager at Norfolk Hotel Saigon
Responded Oct 26, 2019
Dear 270817, Thank you very much for supporting our Norfolk hotel and sharing your interesting review on Trip Advisor. We are delighted to read that you had really enjoyed our experience including our fabulous people, facilities and central location. Your endorsement will highly motivate the whole team to keep providing outstanding service Wishing you continued safe travels and we look forward to welcoming you back on your next trip On behalf of our Norfolk Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 2 nights. First impression, customer service is fast, attentive and polite. Checkin was fast and easy, staff are attentive to carry the luggages. The room is a but dated but cozy and enough lights. The bed is clean and comfortable, pillows are not so soft though, my neck was slightly sore in the morning. The toilet is clean, shower has strong water pressure and can select hot or cold shower. Breakfast buffet has just enough selection of western and vietnamese breakfast, bacon are especially thin and crisp. And restaurant staff are especially polite and attentive to guests. Overall, a pleasant stay in the hotel.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from LuanN302, Assistant General Manager at Norfolk Hotel Saigon
Responded Oct 26, 2019
Dear Afred_Ong, Thank you for sharing your feedback on Tripadvisor. We are pleased to read that you had an enjoyable stay with us. The soften pillows are provied upon guest request but we make sure that will be arranged on your next arrival Wishing you continued safe travels and look forward to welcoming you back soon On behalf of our Norfolk Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Norfolk Hotel is by far one of the best hotels I stay in, the team always remember me and have a warm welcome, The rooms are clean and comfortable, and the location suits my needs. The restaurant offers a good variety with great service.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from LuanN302, Assistant General Manager at Norfolk Hotel Saigon
Responded Oct 26, 2019
Dear Mr. Henkel, Thank you so much for sharing your fabulous review on Tripadvisor. We greatly appreciate for your long support to our Norfolk Hotel. Wishing you continued safe travels and looking forward to welcoming you back soon On behalf of Norfolk Hotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel in an excellent location. We stayed for two nights in September. On the second night (Saturday) we were disturbed by a lot of loud construction work in the neighbouring building. Completely NOT the hotels fault yet they were very apologetic and helpful.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from LuanN302, Assistant General Manager at Norfolk Hotel Saigon
Responded Sep 30, 2019
Dear Bushroda Thank you so much for your kind understanding and sharing your review on Tripadvisor. The neighbouring building had pumped the concrete topping floor on last Saturday and this projet will be finished soon We are pleased to know that you really enjoyed our central location Wishing you continued safe travels and look forward to welcoming you back soon On behalf of our Nofolk Hotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALSO KNOWN AS
norfolk ho chi minh city
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
104
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