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Caravelle Saigon

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2,198 Reviews from our TripAdvisor Community

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Showing 1,837: English reviews
Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great Location and Hotel The staff take it to another level with their attention to detail and friendly smiles .Management should be proud of them One of the best buffet breakfasts i have experience Top shelf

Review collected in partnership with this hotel

Helpful?
Thank trev0rj0hnp
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perhaps a bit of shade over pool otherwise excellent Breakfast fabulous Great location for walking to venues Value good seeing we were on package tour Staff very helpful, clean rooms and service good Ten out of ten

Helpful?
Thank Trish W
Caravelle S, Director of Sales & Marketing at Caravelle Saigon, responded to this review

Dear Trish W, Thank you for your positive feedback following your stay with us this month. We are very glad that you enjoyed our delicious breakfast, convenient location, helpful staff and overall service experience. We wish you continued safe travels and look forward to seeing you again soon. Alex Hepworth Director of Sales & Marketing More 

Melbourne, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Staff were very friendly and welcoming. Location of the hotel was perfect as we were able to walk or take a short cab ride to places we wanted to see. I recommend including the business lounge in your stay as you have access to cheaper drinks/finger foods and certain times of the day. Overall, a boutique upper class hotel which... More 

Helpful?
Thank Mrmenaaa
Caravelle S, Director of Sales & Marketing at Caravelle Saigon, responded to this review

Dear Mmenaaa, What a fabulous endorsement! Thank you for recognising many positives aspects of your stay and recommending the Caravelle to the TripAdvisor community! I agree that our location is fantastic and only steps away from great restaurants and tourist attractions.We wish you continued safe travels and look forward to welcoming you back in the near future. Alex Hepworth Director... More 

Singapore, Singapore
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I don't get why this place is rated 5 star. The hotel is old and the furnishings are run down. You can smell cigarette smoke or what's left of it. Breakfast spread was uninspiring and the lounge was just average. Other than a one night's business trip, I would not return.

Helpful?
Thank gfyraw
Caravelle S, Director of Sales & Marketing at Caravelle Saigon, responded to this review

Dear gfyraw, Thank you for your constructive comment on our hotel. We apologize for the smell of cigar smoke. For your information, the Caravelle has one of the strictest policies of non-smoking of any hotel in Vietnam as we only allow smoking in a small section of the pool area, the outside terrace of Saigon Saigon Bar and our designated... More 

Nuremberg, Germany
1 review
5 of 5 stars Reviewed 6 days ago NEW

One of the few hotel in the world I would definitely return to. Great location for business and private. Very friendly service all around the hotel, with extra sparkle at the Signature Lounge. After all years still the best!

Review collected in partnership with this hotel

Helpful?
Thank robertoQ2915EB
Caravelle S, Director of Sales & Marketing at Caravelle Saigon, responded to this review

Dear robertoQ2915EB, Thank you for sharing your wonderful feedback. We agree that the Signature Lounge is a great added value to your stay and the team upstairs do a wonderful job at achieving guest satisfaction. We wish you continued safe travels and look forward to welcoming you back soon. Alex Hepworth Director of Sales & Marketing More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in the hotel 3 nights. It is a modern yet older hotel with a bit of a history. Great location and service. Quiet and relaxing swimming pool. I liked the central location of the hotel. Helpful staff. Great rooftop bar with character.

Helpful?
Thank Kevin H
Caravelle S, Director of Sales & Marketing at Caravelle Saigon, responded to this review

Dear Kevin H, Thank you for sharing your great feedback following your stay with us and recognising many memorable aspects including our central location, beautiful swimming pool, dedicated team and rooftop Saigon Saigon Bar. We wish you continued safe travels and look forward to seeing you again soon. Alex Hepworth Director of Sales & Marketing More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Great hotel to stay in. In the Heart of the city. Really friendly staff and great rooms with awesome views of the city. The rooms are fantastic , neat and clean. The roof top bar is just amazing , sit and relax and go through the unlimited drinks list. Pool is very safe and enjoyable. Breakfast is extensive and tasty.... More 

Helpful?
Thank lfrequentlyflyingl
Caravelle S, Director of Sales & Marketing at Caravelle Saigon, responded to this review

Dear Ifrequentlyflyingl, Thank you for your wonderful feedback and recognising many positive aspects of your stay with us this month including our fabulous staff, comfortable room, iconic rooftop bar, beautiful swimming pool and delicious breakfast. We wish you continued safe travels and look forward to welcoming you again soon. Alex Hepworth Director of Sales & Marketing More 

London, United Kingdom
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A historical hotel right next to the Opera House and in walking distance to most attractions in the District 1 area. We were checked-in in our room which was a nice tough. We had a room on the 19th floor overlooking the Opera House in the opera wing of the hotel. The room was spacious though it only had one... More 

Helpful?
Thank PKKC
Caravelle S, Director of Sales & Marketing at Caravelle Saigon, responded to this review

Dear PKKC, Thank you for sharing your detailed feedback back following your stay at Caravelle Saigon this month. We are very glad that you enjoyed our central location, comfortable room, dedicated team, culinary offering and overall service experience. We do appreciate you sharing the constructive comment on our coffee, pancakes and bacon - we try and tailor our cuisine to... More 

Zurich, Switzerland
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Treated like a number and patronised by staff that do not understand the concept of service or the importance of true customer relations. Five star facilities let down 2 star staff. Staff in the roofer where very good though.

Helpful?
Thank HectorthePink
Caravelle S, Director Of Rooms at Caravelle Saigon, responded to this review

Dear HectorthePink, Thank you for sharing your positive comments on staff at Saigon Saigon Bar however disappointed to hear that your other staff interactions were not as positive. We look forward to having the chance to welcome you again soon and wish you continued safe travels in 2016. Michael Robinson Director Of Rooms More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Having regularly tried so many other hotels in HCMC over the past 10 years, the Caravelle remains the only hotel worth returning to. It boasts great service and the most comfortable beds in Southeast Asia!

Review collected in partnership with this hotel

Helpful?
Thank B2581NIjasonp
Caravelle S, Director of Rooms at Caravelle Saigon, responded to this review

Dear B2581NIjasonp, Wow thank you for the fantastic review, we are glad that you enjoyed the service and facilities offered here at the Caravelle Saigon. Wishing you safe and continued travels and look forward to welcoming you back soon. Michael Robinson Director of Rooms More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Caravelle Saigon is one of Ho Chi Minh City's leading international 5-star hotels - in the centre of the business, shopping and entertainment district, 8 km from Tan Son Nhat International Airport. The Hotel opened in 1959 with modern design combining French and Vietnamese architecture and to this day the address and service ensures we have kept our iconic landmark status in the Heart of Saigon. ... more   less 

Additional Information about Caravelle Saigon

Address: 19-23 Lam Son Square, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Caravelle Hotel)
Location: Vietnam > Ho Chi Minh City
Price Range: $124 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Caravelle Saigon 5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Caravelle Ho Chi Minh City
Caravelle Hotel Saigon
Hotel Style:
#1 Casino Hotel in Ho Chi Minh City
#6 Business Hotel in Ho Chi Minh City
#8 Spa Hotel in Ho Chi Minh City
#8 Luxury Hotel in Ho Chi Minh City
#9 Romantic Hotel in Ho Chi Minh City
#12 Family Hotel in Ho Chi Minh City
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