Firstly, this hotel is in a great location. It offers a great breakfast. The staff are helpful. However. It's not sound proof. You can hear everything outside gas to offer, which can go on till 2am! It's tired looking and has a smell of smoke...More
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I find the front office staff team customer friendly. Gym and Swimming pool is just right for travelers who prefers to do exercises. The tourist center/tour provider desk is very helpful for first timer in Saigon. The breakfast food is great!More
Dear jjehernandez, Many thanks for your review on your stay at Saigon Prince. It gives us pleasure to read we have been able to meet your expectations and provide a level of service commensurate with our own standards and goals. We wish you a good...More
It's a good hotel. I would stay there again easily! They had a great staff, the breakfast was good. The place was clean. It's a little dated but hey, I'm there a few days, big deal! My only criticism is that they need more "repeaters"...More
Dear Guest, Many thanks for your positive and informative review on our property. It gives me pleasure to learn you had a great stay with us, and we do appreciate the points raised here about the wifi. We hope to welcome you back for another...More
Room access key does not have any instruction for not keeping near to mobile phone and nor is shared by receptionist. Also the power points should be close to bed and not near to the entrance. Multi power points should be available in room.
Dear Guest, Thanks for your feedback on the room and the location of powerpoints, we are pleased to inform the upcoming renovations will address such issues for the multiple devices our guests like to use. Regards Nick Mannion General Manager
It was good at the Loby area. Design is good, canteen also good with many kind of food for breackfast time. But, why ts too long to reqistration while check in and Check out. I thing you need less than 5mnt to regstration and no...More
Dear wury2017 Many thanks for the review and for taking the time to voice your concerns on the checkin procedure. Our breakfast in a highlight and will be sure to satisfy our guests. Despite the concerns, we trust you will have a chance to recommend...More
"We would not recommend this hotel - lots of other options in the area."