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Sheraton Saigon Hotel & Towers

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Sheraton Saigon Hotel & Towers
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1,831 Reviews from our TripAdvisor Community

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Showing 1,410: English reviews
Sydney, Australia
Reviewed July 8, 2014 via mobile

I stayed at the Sheraton for one night, service is great the lobby is beautiful and very grand. I stayed in the oldest tower so the rooms are quiet dated however are very large and do have modern elements. Location is perfect - markets and shopping centers are within walking distance. Wifi is at an additional cost within the room...

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Helpful?
Thank MSyd88
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear MSyd88 Thank you for taking the time to share your comment regarding your recent experience here in our hotel We are glad to know that you liked the hotel location as well as service that we offered. Your kind comment regarding the internet access is greatly appreciated and rest assured that while we charge for in room internet, we...

Reviewed July 3, 2014

We were upgraded to a suite so had plenty of room. This was a nice hotel and wee located next to top restaurants in HCM. We really enjoyed the hotel and the pool. The gym was well maintained. Make sure you book the suggested cu chi tunnels your through the hotel. Use the XO tours city tour and food tours...

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Helpful?
Thank Kiwi P
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Kiwi P, Thank you for sharing your experience with Sheraton Saigon Hotel & Towers during your travel to Ho Chi Minh City. We appreciate your feedback regarding your experience and we are happy to know that you enjoyed your stay. We also very glad that you had a good time in visiting the city tour and this has marked...

Guangzhou, China
Reviewed June 28, 2014

Spent 3 nights here recently and the location is perfect. You're right in the heart of downtown Saigon with plenty of restaurant and bar places to visit. Service is very good and the employees are kind and considerate. A couple of negatives however. This hotel is old and the interior in the hallways and rooms show this. Secondly, the breakfast...

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Helpful?
1Thank Jake M
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Jake M, Thank you very much for taking the time to address your concerns regarding your experience at the Hotel. We are glad to know that you liked the hotel location as well as service we offered. We appreciate your feedback and we have shared this with all of our Associates to let them know that their efforts have...

Lausanne, Switzerland
Reviewed June 28, 2014

From the Lobby to the Top of the Roof, the atmosphere was welcoming. One can enjoy a game of chance too at Palazzo Casino. The food and service is great. Sunday is a good day! Highly recommended! Do not forget to sit and relax at the Lobby Lounge, especially around 5 pm, which traditional music is being offered as entertainment.

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Helpful?
Thank eddie_is_lim
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear eddie_is_lim, Thank you for sharing such outstanding feedback with us. We are delighted that you had such an enjoyable stay at our hotel and that you had the opportunity to experience so many of our great food and service experiences We also are happy to know how much you enjoyed the traditional music at our Hotel Lobby. It was...

Singapore, Singapore
Reviewed June 25, 2014

The hotel is more or less as other Sheraton properties! .It is conveniently located. Everything is walking distance and plenty of cabs available 24x7. Their service, amenities ,cost and attitude all suggest that its out and out a business hotel. I found out though you gotta shell $$ for internet access if you are not a top tier SPG member!...

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Helpful?
1Thank Madan R
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Madan R, Thank you for taking the time to share your valuable feedback regarding your stay. We are happy to know that you enjoyed your stay with us in terms of hotel location and delivered service from our associates. Your kind comment regarding the internet access is greatly appreciated and rest assured that while we charge for in room...

Singapore, Singapore
Reviewed June 22, 2014

We stay there on the 14th to the 16th June and again on the 18th June 2014 at the Grand Tower. One of the best hotel in Ho Chi Minh. Excellent reception with a shift check in and check out. Staffs are always smiling. Comfortable bed and nice bathroom. Will stay there again in future.

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Helpful?
Thank BennySandy
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear BennySandy, Thank you for sharing your experience with Sheraton Saigon Hotel & Towers during your travel to Ho Chi Minh City. It is with great pleasure to know that you had a good stay with us. It makes us really proud to know that you were satisfied with the service delivery of our associates. Your kind words has been...

Dubai, United Arab Emirates
Reviewed June 22, 2014

What you can expect from a Sheraton and it standards, not surprises in there. The real deal of this hotel is the location, which can not get better than that in Ho Chi Min. Price is reasonable although in the high end while compared with Vietnam's cost

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Helpful?
Thank Rafa_Dubai
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Rafa_Dubai, Thank you for staying with us during your visit to Ho Chi Minh City. We appreciate your feedback regarding your experience and we are happy to know that you enjoyed your stay. Again, thank you and we look forward to welcoming you back in the near future. Best wishes, Diego Rumazza Director of Sales and Marketing

Australia
Reviewed June 21, 2014

We first stayed at this hotel in 2005 for 2 nights on our honeymoon. I remembered the rooms being very large compared with the Sheraton in HOng Kong and the beds were extremely comfortable. We stayed again for 2 nights in May and were surprised at how developed Ho Chi Minh had become since our last visit. The hotel is...

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Helpful?
Thank TravelgirlAustralia
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear TravelgirlAustralia, Thank you for taking the time to share your comment regarding your recent experience here in our hotel. We are delighted to know that you enjoyed your stay with us and our associates were able to take care of your needs. We are constantly impressed by the way in which our Associates have been prepared to go out...

Dubai, United Arab Emirates
Reviewed June 18, 2014

Had a lovely weekend at the Sheraton. Club lounge had a good selection of food and drinks, staff were super friendly and the room was great. Breakfast had good choice but the quality could have been a little higher in some of the parts. Would go back.

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Helpful?
Thank jamiep84
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear jamiep, Thank you for staying with us and sharing your great comment. We are glad to know that you enjoyed your stay and our associates were able to meet your expectations. We are constantly impressed by the way in which our Associates have been prepared to go out of their way to try and meet our guests' expectations. Your...

Sydney
Reviewed June 10, 2014

This hotel is in a wonderful location. The staff are very helpful and knowledgable. The breakfast buffet is delicious and the service is very good as is the coffee. You can arrange a car to pick you up from the airport for a very reasonable rate.

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Helpful?
1Thank Jackief1962
SheratonSaigon H, Director of Sales and Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Jackief1962, Thank you for choosing us and sharing your great comment. We are delighted to know that overall, you enjoyed your stay with us. In particular your comment about the hotel location as well as service we offered. There is nothing better to know that our guests enjoyed our service and had a great experience with us. Guest satisfaction...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
The Lounge
The Lounge
Cuisines: Vietnamese, Bar, Cafe, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Ho Chi Minh City's vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a heaven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $126 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 470
Reservation Options:
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Hotel Style:
#3 Casino Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#14 Business Hotel in Ho Chi Minh City
#15 Family Hotel in Ho Chi Minh City
#18 Spa Hotel in Ho Chi Minh City
#21 Luxury Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Saigon Hotel & Towers staff and other travelers.
14 questions
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Questions? Get answers from Sheraton Saigon Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher you go the bettter the views however the sound of CAR horns seems to be never ending.”
 of 5 bubbles 554ianf, 4 days ago | Read review
“Ask for middle level floor overlooking the pool.”
 of 5 bubbles 913janetn, 5 days ago | Read review
“Upgrade to club floor”
 of 5 bubbles Jarders2014, 1 week ago | Read review
“take the ne tower”
 of 5 bubbles senajl, 2 weeks ago | Read review
“Ask for an upgrade ;)”
 of 5 bubbles marcus2407, 4 weeks ago | Read review
5 of 5
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