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Sheraton Saigon Hotel & Towers

Certificate of Excellence
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88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
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Sheraton Saigon Hotel & Towers
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1,555 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Saigon Hotel & Towers
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Boston, Massachusetts
Level Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed August 18, 2013 via mobile

Stayed one night here but the room looks very very old. Staff said that the rooms in tower are very nice n new. Any how they upgrade me the exe. Suite at the begining and changed to club studio. I guess it also made me disappointed as well. With this rate, I rather will choose InterCon or Sofitel next time.... More 

Helpful?
Thank JJ012
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear JJO12, Thank you for taking your time to post the comments. We are concerned to see that you had a less than perfect experience with us this time. We would like to recommend the next time you visit you try our Grand Tower room, which offer a very spacious and contemporary style of room. In addition our Grand Tower... More 

Da Nang, Vietnam
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 14, 2013

Great hotel, lovely service in the Club Lounge. Rooms in the main building slightly dated, the Towers must be modern and even better. The breakfast was great at Cafe Saigon. Should run a bit longer than 10:00, almost missed it two days in a row. Will be back.

Helpful?
Thank JonesHeinz
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear JonesHeinz. Thank you for sharing your stay experience with us. We are glad to hear that you enjoyed your stay and that you will once again stay with us on your next visit to Ho Chi Minh City. We look forward to welcoming you back to Sheraton Saigon Hotel & Towers. Best regards, Corina Black, Director of Sales and... More 

Chandigarh, India
Level Contributor
108 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed August 13, 2013

i have stayed for 3 nights on a business trip. Its location is excellent in district 1 and at the centre of the city.The room size is very good and all amenities are good. It is very close to cruise area and almost all best places are very nearby. It is surrounded by a branded shopping area and hotel itself... More 

Helpful?
Thank drparmod
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear drparmod, Thank you for choosing to stay with us and for sharing your wonderful comments. We are so glad that you have enjoyed your hotel room, food and beverage service as well as the great location during your stay at Sheraton Saigon Hotel & Towers. Warm regards, Corina Black Director of Sales and Marketing More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 11, 2013

Great place to stay if you have business to do in Ho Chi Minh city, since the hotel locates right in the central area - in proximity to many government building. The room was well-appointed, though a little outdated. Service is impeccable, with personal touch. I was SPG Gold and got complimentary updated. The rooftop bar is quite happening with... More 

Helpful?
Thank Per V
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Per V, Thank you for taking your time to share this positive comment. We are very happy to hear how much you enjoyed your experience with us in terms of location and service quality. We have shared this great feedback with all of our associates. Best regards, Corina Black Director of Sales and Marketing More 

Guwahati, India
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 11, 2013

Had a short stay of 3 nights at this hotel. The best part of tjis hotel is its location. One can see almost all to see in HochiMinh by foot only. Opera house is 2 mins walk only. For those who want to save money and yet want the famous Vietnamese massage, forget the hotel spa and hit anyone of... More 

Helpful?
Thank enbee15
SheratonSaigon H, online maerketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear enbee, Thank you for taking your time to share comments with us. We are delighted to hear that you enjoyed your stay with us. Best wishes, Corina Black Director of Sales and Marketing More 

Patna
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 11, 2013

I am sure you will enjoy your stay here just as I have. It is centrally located in district1 of Ho Chi Minh City. Practically everything that you need is in the hotel. If you choose to venture out- within 5-10 minutes walk you can find everything- from tailor to spa & massage centres, eating places etc. Hotel is perfect-... More 

Helpful?
1 Thank sudhirkjha
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear sudhirkjha, Thank you for taking your time to share your comment regarding your recent stay with us. We are so thrilled to hear that you had a great stay at Sheraton Saigon Hotel & Towers. Once again, thank you for recommending us. Best wishes, Corina Black Director of Sales and Marketing More 

Singapore, Singapore
Level Contributor
176 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed August 10, 2013

Room was fabulous and nicely renovated. Big room with good space to relax. Service was superb. Great breakfast choice of local and International buffet. Good location to walk out also on the night and eat outside the hotel and see local attractions. Recommended for business and tourist travel. Only problem was I could hear construction on the evening so may... More 

Helpful?
Thank Stuart294265
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Stuart, Thank you for choosing us and sharing your great comment. You have hightlighted so many positive points including the room, hotel service and location and we are delighted to hear how much you enjoyed your stay with us. Best regards, Corina Black, Director of Sales and Marketing More 

Nottingham, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 8, 2013 via mobile

We had several cocktails on the rooftop bar overlooking the city. They do a happy hour until 7pm. Very nice and gorgeous view. Good way to pass the time early evening before our dinner reservation! Looked like a very posh hotel but we only saw the bar. Good central location.

Helpful?
Thank LisaWes
Potomac, Maryland
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed August 7, 2013

Saigon (Ho Chi Minh City) is a lovely place enhanced by tall trees, parks and buildings of historical significance. Why this immense hotel in the heart of the city looks, feels and treats guests like a "generic Sheraton' is anybody' s guess. Obviously, this is chiefly a venue for conventions and business meetings with the usual glitz and glamor. There... More 

Helpful?
2 Thank Fred K
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Fred K, Thank you for staying with us and sharing your valuable comment. Whilst we continually strive for Operational Excellence, we sincerely apologize if on this occasion we failed to meet your expectations. We have noted your comment relating to the service we offered and we will address it through our ongoing training programs. Again, thank you for your... More 

Philadelphia, PA
Level Contributor
291 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed August 5, 2013

We stayed 4 nights at this hotel to start off our 2-week SE Asia adventure and it was a great place to start! We arrived late night and were greeted by friendly, helpful staff at the front door. We were also greeted by the smell of cigarette smoke in the lobby, so I was concerned it would affect our room... More 

Helpful?
1 Thank smep013
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear smep013, Thank you for your comments. We really appreciate it when our guests take the time to detail their experience in this way. We are so thrilled to hear that your stay at Sheraton Saigon Hotel & Towers was so enjoyable. We pride ourselves in delivering outstanding service and we will be sure to share this wonderful comment with... More 

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