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Sheraton Saigon Hotel & Towers

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Sheraton Saigon Hotel & Towers
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1,726 Reviews from our TripAdvisor Community

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Showing 1,333: English reviews
San Francisco
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We took club rooms and enjoyed the great service, food choices at the club and very nice rooms. Location is central and the area near the hotel has coffee places, restaurants and is easy to walk. I would definitely go back

Helpful?
Thank KON1
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear KON1, Thanks so much for choosing Sheraton Saigon. I'm delighted you enjoyed your stay in Club and that you were able to take advantage of our central location, easy walking distance to historical sites as well as restaurants, bars and shops. We all look forward to seeing you again. Warm regards, Trixie Scully Director of Sales & Marketing More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

As SPG platinum member i was checked in at the club lounge. The charming club associates was very happy in serving me. I asked a lot if questions as i am extended stay in this hotel. They were so cooperative explaining everything. I see the sky is the limit here. It is just 10 days padt and my stay continues... More 

Helpful?
Thank Andargachew M
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Andargachew M, Thank you for sharing this review of your stay so far. We really appreciate your Starwood loyalty and thank you for describing Sheraton Saigon as your home away from home. I have passed your feedback on to the team in the Club Lounge and hope you enjoy the rest of your visit to Ho Chi Minh City.... More 

strathfieldsaye
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We came here at the end of an organised tour and were disappointed. No one welcomed us except staff on the main door. No one accompanied us to our room or explained the room features. The food was good but it seemed more like a cafeteria, very noisy with too many pushy people. There were no quite areas to sit... More 

Helpful?
Thank tully001
Sheraton Saigon H, Executive Assistant Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear tully, Many thanks for your valuable feedback. We are very sorry that your experience at Sheraton Saigon was disappointing as this is certainly not the experience we strive to deliver to our guests. I have brought your comments to the attention of our senior leadership team and assure you that these issues will be addressed during training and our... More 

Boston, Massachusetts
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

There are 2 towers in the hotel, but we stayed here for 1 night in the old tower. It was comfortable as it is within walking distance to tourist attractions and stores. Staff are very helpful and ensured vegetarian options during breakfast and in the lounge. Rooms are clean and house keeping service is efficient. Good clean bathrooms and water... More 

Helpful?
1 Thank BizTravel_and_more
Sheraton Saigon H, Executive Assistant Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear BizTravel, Thank you for choosing Sheraton Saigon and for sharing this review of your stay. We really appreciate your feedback and we are happy to hear that the team took good care of you and that you were able to take advantage of our central location, within walking distance of most place of interest. We are about to start... More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I'm staying (yes still staying for another 5 nights out of 8 nights) in this Sheraton Saigon hotel because we are attending official meeting as assigned by office, in which, I feel very lucky to have been placed in a beautiful hotel located in the heart of Ho Chi Minh city. Although I chose the club deluxe room (the rate... More 

Helpful?
Thank Sendy H
Sheraton Saigon H, Executive Assistant Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear Sendy H, Thank you for choosing Sheraton Saigon for your stay in Ho Chi Minh City. We are delighted that you overall enjoyed your stay with us. We are also happy to let you know that we will soon begin the refurbishment of our guestrooms. Our guest rooms refurbishment project is scheduled to start at the beginning of next... More 

Delhi
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

After spending 2 days at Hanoi, I moved to HCMC and stayed at this hotel for 2 nights. Another upset, never expected Sheraton would be so pathetic :-(. Food was as usual worst (I was already prepared for it after my Sheraton Hanoi stay). Staffs were not at all supportive and breakfast table experience was worst. Rather than greeting you... More 

Helpful?
Thank Surjyadeb
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Surjyadeb, I'm so sorry you were disappointed by your recent stay at Sheraton Saigon as this is certainly not the kind of experience we strive to deliver. Can I please ask you to reach out to us at saigon.sheraton@sheraton.com so that we can address the shortcomings of your stay. Warm regards, Trixie Scully Director of Sales & Marketing More 

Spokane, Washington
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed in the tower last year but decided not to pay the $75.00 extra this year and got a room in the older part of the hotel. The room was just fine. In both parts of the hotel I recommend getting a room as high up as possible. The buffet breakfast is good. I recommend trying the Vietnamese style... More 

Helpful?
Thank FEP8
Sheraton Saigon H, Executive Assistant Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear FEP8, Thank you for once again choosing Sheraton Saigon Hotel & Towers during your time here in Ho Chi Minh City. We are delighted that you overall enjoyed your stay with us. Once again, thank you for your feedback and we all look forward to welcoming you in the near future. Best regards, Libor Secka Executive Assistant Manager More 

Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited Ho chi minh for a business trip, the hotel is situated centrally but does not match the expectation for a 5 star stay, the rooms are old, the food is average. service is fine. but the good part is that the you will find a lot of food joints at walking distance from the hotel and all kind... More 

Helpful?
Thank Mohit D
Sheraton Saigon H, Executive Assistant Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear Mohit D, We are so sorry to read that we were not able to meet your expectation in overall stay at Sheraton Saigon. We do appreciate your feedback, especially regarding the room condition and food, and will certainly address the issues you raised during our ongoing. Our guest rooms refurbishment project is scheduled to start at the beginning of... More 

Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

What a superb hotel. The staff were truly customer focused and nothing ever appeared to be any trouble. For a conference location I would absolutely use again if the opportunity arose. Is also a location that I would love to take the family too. Great restaurants, centrally located and great amenities.

Helpful?
Thank David H
Sheraton Saigon H, Executive Assistant Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear David H, Many thanks for sharing this review of your recent conference at Sheraton Saigon. Your feedback is much appreciated and we are pleased that your event went so well. We hope we will see you again. Best wishes, Libor Secka Executive Assistant Manager More 

Songkhla, Songkhla, Thailand
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It is quite a bit dated decoration but there are all facilities you want to use in the room. But as it is old style , there is no small shower in the toilet which I need to use. Location is good as it is in District one and can walk to The tourist place. I have just a one... More 

Helpful?
Thank Claire_0211
Sheraton Saigon H, Director of Sales & Marketing at Sheraton Saigon Hotel & Towers, responded to this review

Dear Claire_0211, Thanks for taking the time to share this review of your short stay at Sheraton Saigon. We do appreciate your feedback and and I'm pleased you enjoyed our central location. We will start our rooms refurbishment project early 2017 and I hope that next time your travels bring you to Ho Chi Minh City, you will be able... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Level 23 Nightspot and Wine Bar
Level 23 Nightspot and Wine Bar
Cuisines: Bar, Pub, Wine Bar
The Lounge
The Lounge
Cuisines: Vietnamese, Bar, Cafe
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Ho Chi Minh City's vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a heaven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $166 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 470
Reservation Options:
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Hotel Style:
#2 Casino Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#13 Spa Hotel in Ho Chi Minh City
#14 Business Hotel in Ho Chi Minh City
#15 Luxury Hotel in Ho Chi Minh City
#15 Family Hotel in Ho Chi Minh City
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