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Sheraton Saigon Hotel & Towers

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Sheraton Saigon Hotel & Towers
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1,762 Reviews from our TripAdvisor Community

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Showing 1,358: English reviews
KL
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I attended a meeting in Sheraton for 4 days. Overall a nice and friendly reception. Smooth check in, and check out. The room on 13th floor and suitable for travelelr like me. No complain at all. All the best.

Helpful?
Thank reen007KL
Hong Kong, China
Level Contributor
336 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We went here for a combined business and visiting friends as well as a part of adventure trip. We stayed here twice during the trip. The location is perfect. Check in was perfect both times. Especially the second time when we arrived not so presentable after a long Vespa ride from the Mekong Delta, they invited us to the lounge... More 

Helpful?
Thank Calle K
Sydney, Australia
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Lovely rooms and the bed is very comfortable. Great to see free water and turn down service. Stunning views from rooms and my room on the 21 st floor was nice and quiet. Service at breakfast was a little patchy - they need more staff to keep on top of requests as you have to order tea and coffee which... More 

Helpful?
Thank dclancy2013
Hong Kong, China
Level Contributor
249 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The best way to enjoy your stay at this Sheraton is probably to convince yourself that you’ve booked into a 4-star property and then be pleasantly surprised by the touches of luxury here and there. Generally, the staff’s attitude it to be commended. The rooms are the usual large size typical of the chain, the bathrooms well appointed, the bed... More 

Helpful?
Thank RayAnh72
Manila Philippines
Level Contributor
567 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed 4 days , my 4th visit in Saigon , my first time in this hotel. There are certain misgivings , the hotel was undergoing renovation, uncertainty with my room upon knowing that it is not the refurbished type that I was checking in , and that the front desk staff made a mistake when she got confused with my... More 

Helpful?
Thank doctorfoxtrot
Panjim, India
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

lovely hotel with very good location and hospitality.very friendly staff.great breakfast,rooms very clean and spacious.check in very smooth.would surely recommend this place to stay here.loved it,great stay!!

Helpful?
Thank travellor194
Bengaluru (Bangalore), India
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Sheraton as part of a business visit and totally loved the location, ambience, friendly and courteous staff. The check-in was smooth and easy. The housekeeping staff provided me with two extra power adapters which was very appreciative considering I was sharing my room with a colleague. The breakfast was lacking continental varieties. The eggs/omelette served didn't have... More 

Helpful?
Thank SreejithAnujan
Yekaterinburg, Russia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time i stayed in Sheraton Saigon. And i have to say it was a great expirience. I have booked a club room and arrived to the hotel at 7:00 AM, i was not expecting to be checked in before 3:00 PM as per hotel policy, but surprisingly the front desk staff informed me that they already... More 

Helpful?
Thank s11a
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear s11a, Thank you for choosing Sheraton Saigon and for sharing this review of your stay. It’s lovely to hear that how well the team took care of you and that you were able to take advantage of our Club Lounge benefits. We continually receive great feedback from our guests regarding the service provided in the Club Lounge and the... More 

County Cork, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I spent approximately the last 3 months in this hotel in Saigon (Ho Chi Minh). Apart from a vacation with my family where we stayed in Nha Trang for 2 weeks during this period. My first impressions of the Sheraton were the tired look and dating of its decor, especially in the guest rooms. The curtains, carpet, framed pictures and... More 

Helpful?
1 Thank fiagusdarragh
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear fiagusdarragh, Thanks for taking the time to share this detail review. I'm happy that overall you had a great stay at Sheraton Saigon Hotel & Towers and pleased to hear that the team took good care of you. Your comments about our helpful team, delicious food and high quality service are very encouraging. We do appreciate your feedback, especially... More 

Hong Kong, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

During my September visit to Saigon I booked Saigon Sheraton and feel it's worst property of Sheraton brand I ever stayed. Very old property . Rooms have no free wifi while u r paying more then 100 usd Hotel was booked via travel agent and was paid in advance so I had no choice to change to other hotel. Breakfast... More 

Helpful?
1 Thank Garry302
Sheraton Saigon H, Director of Rooms at Sheraton Saigon Hotel & Towers, responded to this review

Dear Garry302, Many thanks for your valuable feedback. We are very sorry that your experience at Sheraton Saigon was disappointing as this is certainly not the experience we strive to deliver to our guests. For your comment regarding the free internet access in the guestrooms, we do offer complimentary in-room internet access to SPG members when they book on spg.com,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Level 23 Nightspot and Wine Bar
Level 23 Nightspot and Wine Bar
Cuisines: Bar, Pub, Wine Bar
The Lounge
The Lounge
Cuisines: Vietnamese, Bar, Cafe
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Ho Chi Minh City's vibrant business and entertainment district, Sheraton Saigon Hotel & Towers is a heaven of convenience, connecting you with colleagues and friends. Conduct business meetings in style or enjoy the sights and sounds of the city in our central location. ... more   less 

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $169 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 470
Reservation Options:
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Hotel Style:
#2 Casino Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#13 Spa Hotel in Ho Chi Minh City
#14 Business Hotel in Ho Chi Minh City
#15 Luxury Hotel in Ho Chi Minh City
#15 Family Hotel in Ho Chi Minh City
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