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Grand Hotel Saigon

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Traveler (1253)
Room & Suite (438)
Dining (111)
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Overview
  • Excellent39%
  • Very good42%
  • Average13%
  • Poor4%
  • Terrible2%
Travelers talk about
“old wing”(112 reviews)
“rooftop bar”(257 reviews)
“breakfast buffet”(86 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,441)
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All reviewsold wingrooftop barbreakfast buffetswimming pooldong khoi streetopera housereception staffstar hoteltour deskpost officecentral locationstayed nightslocation is excellentphomekong deltacityvietnam
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921 - 925 of 1,860 reviews
Reviewed March 17, 2015 via mobile

Lovely hotel in an excellent location! Large comfortable room and bathroom. Pool area is lovely and a welcome break from the sun and city energy. Staff are efficient but need to remember the most important rule in customer service: a smile!!!!More

Thank Krissi B
Response from Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel SaigonResponded March 22, 2015

Dear Krissi B, " Smile on our face " Thank you for the review and recognizing so many positive aspects of your stay. It was a true pleasure to read your kind comments about our staff as we place the utmost importance on our guests...More

Reviewed March 13, 2015

The Grand is very grand with huge lobbies of marble and glass in a great location on Dong Khoi Street. The staff were friendly but not particularly welcoming, the word "efficient" comes to mind. There was a mix of holiday makers and business people there...More

3  Thank steve_e_hewitt
Response from Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel SaigonResponded March 16, 2015

Dear Steve - E - Hewitt, Thank you for taking the time to share your valuable feedback. We are happy to know that overall, you still enjoyed your stay with us here at the Grand Hotel Saigon. Thank you for your endorsement on our Rooftop...More

Reviewed March 13, 2015

This is a great hotel in the middle of HCMC. It's right on Dong Khoi street (attraction in itself) in the "fashionable" distinct 1 (Saigon). It very close to the old post office and the opera. We walked to must things. The hotel has an...More

1  Thank Michael A
Response from Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel SaigonResponded March 16, 2015

Dear Michael A, Thank you so much for your wonderful comment - reading it is the nicest thing of my day. On behalf of our whole team, I would like to extend my gratitude to you and for particularly highlighting your fantastic experiences at Grand...More

Reviewed March 13, 2015

We stayed in this beautiful grand hotel one night before our flight to Nha Trang. The rooms were beautifully furnished and the ambience in the hotel lobby area was nice with wide open space and a grand piano. The pianist played beautiful oldies and we...More

Thank ScubaDy
Response from Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel SaigonResponded March 16, 2015

Dear Mabel T, Thank you very much for taking the time to give us such a lovely review. We always aim to go the extra mile to make a difference in our guests' lives and we are thrilled to learn that we have made a...More

Reviewed March 12, 2015 via mobile

We checked into The Grand Hotel Saigon, and although very grand, slightly soulless and staff not as welcoming as we have experienced elsewhere in Vietnam. This could be due to this being an "up market hotel", however took a while to be acknowledged at reception...More

Thank Jadiemac
Response from Jacqueline_Ly, Giám đốc quan hệ công chúng at Grand Hotel SaigonResponded March 16, 2015

Dear Jadiemac, We are sorry to hear about our staff and it is always rewarding to receive such kind comments as yours. We constantly strive to exceed our guest’s expectations of service and it is satisfying to hear that these efforts are noticed. I am...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$98 - $168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Casino Hotel in Ho Chi Minh City
#20 Romantic Hotel in Ho Chi Minh City
#22 Business Hotel in Ho Chi Minh City
#25 Spa Hotel in Ho Chi Minh City
#28 Family Hotel in Ho Chi Minh City
#40 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$98 - $168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Casino Hotel in Ho Chi Minh City
#20 Romantic Hotel in Ho Chi Minh City
#22 Business Hotel in Ho Chi Minh City
#25 Spa Hotel in Ho Chi Minh City
#28 Family Hotel in Ho Chi Minh City
#40 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (1253)
Room & Suite (438)
Dining (111)
Pool & Beach (86)
Family and Play Areas (3)
Amenities (2)
Business Center & Event Rooms (1)
Questions & Answers
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Brendan R
March 15, 2018|
AnswerShow all 4 answers
Response from malhotra_dhruv | Reviewed this property |
The local beer is 333 which is pretty decent. Tiger beer is also popular.
1
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Brendan R
March 11, 2018|
AnswerShow all 8 answers
Response from ClairePaddo | Reviewed this property |
Bit of both dong and us$. Credit cards widely accepted
1
Vote
Room Tips
"High up, away from street"
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"High floors have better views, a nominal fee for an upgrade to a luxury, courtyard, or high floor is well..."
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"Try the old wing."
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"Our room was near to the pool, and was nice and comfortable."
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