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Grand Hotel Saigon

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Grand Hotel Saigon
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2,055 Reviews from our TripAdvisor Community

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Showing 1,607: English reviews
Reviewed 2 days ago NEWvia mobile

We stayed at the hotel for three nights. The hotel is clean and well staffed, the service is generally okay, however it seems as though most of the time there are around 20 extra staff just standing around doing nothing. The hotel is in desperate need of a renovation, the lobby is sad with a small shop selling trinkets that...

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Helpful?
Thank Peter B
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Peter B, Thank you for your staying and sharing your feedback with us at Grand Hotel Saigon. We are very pleased to hear of your experience with us, However, I am very sorry to learn that some facilities and services did not meet your expectation. Your feedback is vital in ensuring the continual improvement and development of our services...

Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

We found this hotel a few years back and since, it has been renovated. It's in a great spot and the rooms are fine. The price is reasonable and the breakfast was good. We have been to Saigon many times but this is the hotel we always stay at.

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Helpful?
Thank Judy H
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Judy H, Thank you for your staying and sharing your feedback with us at Grand Hotel Saigon. We are very pleased to hear of your experience with us. Please be assured your kind comments have certainly been well received by our team. Thank you once again for your wonderful feedback and we look forward to welcoming you back again...

Wakefield, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed at the Grand after having staying at the Rex earlier in the month as the service was poor at the Rex. The check in was very quick and easy. We asked for a high floor quiet room and that is exactly what we got. The room was very nice, spacious, with the bathroom having a separate large walk...

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Helpful?
Thank Geoff B
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Geoff B, Thank you for taking the time to write about your recent stay with us. We were pleased to hear that you enjoyed your stay and your positive experience at Grand Hotel Saigon. We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback and will be sure to share...

Surrey
Reviewed 3 days ago NEW

Diabolical wifi for such a prestigious hotel. Few charging points, requiring adaptors, unlike more modern hotels. Worst hotel on our 18 night trip to Vietnam, Cambodia. Room, bathroom werre Ok.. Ate out so can't rate dinner. Breakfast was OK.

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Helpful?
Thank SunnySalVerde
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear SunnySalVerde, Thank you for taking the time to write about your recent stay with us. Our goal has always been to provide our guests with the best hospitality service. However, It is to be regretted that we were not able to meet your expectations with regards to our wifi system. Your feedback is vital in ensuring the continual improvement...

Reviewed 6 days ago NEWvia mobile

We stayed 2 nights in Grand Hotel, part of the building is the old hotel and part is a new tower with a roof top bar and a spectacular view over Saigon, we did not try the pool it was crowded on a weekend. It is walking distance to Ben Thanh Market and Opera well located in District 1. Breakfast...

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Helpful?
Thank Ana A
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Ana A, Thank you so much for choosing the Grand Hotel Saigon and for writing this excellent review. It is a great pleasure for all of us to hear that you enjoyed your stay in our hotel. We are very happy that our whole team was able to fulfill your expectations. We look forward in welcoming you back in...

HKSAR
Reviewed 6 days ago NEW

Stayed for 2 nights, all the staff are wonderful very helpful and friendly. The swimming pool is fantastic with garden. Right in the middle of the city very convenient. Rooms are fabulous colonial style.

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Helpful?
Thank Joyce W
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Joyce W, Thank you for your staying and sharing your feedback with us at Grand Hotel Saigon. We are proud to be one of the oldest hotel in Saigon. I was delighted to read that you enjoyed to stay in the ancient wing, with more architecturally interesting part and the distinct features from our hotel. Thank you for the...

Rayne, United Kingdom
Reviewed 1 week ago NEW

A five star hotel hotel in the posh end of town. Excellent service and attentive staff. Large rooms, nice (small ) pool. About a 15 minutes walk from the old market, 5 minutes from the opera house and close to lots of good quality bars and restaurants. A bit pricey . For example a beer is $5 whereas elsewhere is...

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Helpful?
Thank bougivalbob
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear bougivalbob, Thank you for taking the time to share your feedback following your recent stay at Grand Hotel Saigon. I am pleased to read that you experienced a great stay and enjoyed our convenient location. Thank you for your feedback again and we look forward to welcoming you back in near future. Yours Sincerely, Henry Tran Duty Manager

Reviewed 1 week ago

If you like casinos, this hotel has the best one in the city. Not a great casino but the best in HCM. The overall service of the hotel is very good. The exterior of the hotel is good and the receptionist are very kind.

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Helpful?
Thank Alej S
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Alej S, I am delighted to hear you had a wonderful experience with us at Grand Hotel Saigon. Please be assured I sincerely appreciate your lovely comments and do hope to have the opportunity to welcome you back again soon. Best regards, Henry Tran Duty Manager

Stratford-upon-Avon, United Kingdom
Reviewed 1 week ago

An oasis of calm in a city that is so busy. Even though it was the Tet festival the hotel was not too busy and the staff was generally attentive to client needs. I was not supplied the spec of room I requested and ended up with a room with two large double beds that meant the table and chairs...

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Helpful?
Thank Emblpa44
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Emblpa44, Thank you for choosing the services at Grand Hotel and taking time to share with us your experience. I am very sorry to learn that our services did not meet your expectation. Your feedback is vital in ensuring the continual improvement and development of our services to ensure our guests always feel pleased. Thank you again for your...

Launceston, Australia
Reviewed 1 week ago

I stayed at this hotel, initially, as part of a tour, but stayed on after the tour had finished. This hotel is right in the CBD of Saigon [District 1]. There are two parts of this hotel, the "Ancient" part and the new, updated part. I stayed on the 14th floor of the new part. The room was very spacious...

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Helpful?
Thank stretch7250
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear stretch7250, Thank you for taking the time to write about your recent stay with us. We were pleased to hear that you enjoyed your stay and your positive experience at Grand Hotel Saigon. We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback and will be sure to share your...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Hotel Saigon

Address: 8 Dong Khoi St., Ben Nghe Ward, Dist 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $116 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Saigon 5*
Number of rooms: 226
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Asiatravel.com Holdings and Travelocity so you can book your Grand Hotel Saigon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Ho Chi Minh City
Grand Ho Chi Minh City
Grand Hotel Vietnam
Hotel Style:
#4 Casino Hotel in Ho Chi Minh City
#20 Romantic Hotel in Ho Chi Minh City
#22 Business Hotel in Ho Chi Minh City
#24 Spa Hotel in Ho Chi Minh City
#28 Luxury Hotel in Ho Chi Minh City
#35 Family Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Saigon staff and other travelers.
21 questions
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Questions? Get answers from Grand Hotel Saigon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose another hotel for th eprice..”
 of 5 bubbles SunnySalVerde, 3 days ago | Read review
“Room on the pool floor”
 of 5 bubbles joysantana, 6 days ago | Read review
“Ask for non-smoking quiet room.”
 of 5 bubbles kazkiwi, 3 weeks ago | Read review
“Try to get a river view.”
 of 5 bubbles J_Jarndyce, 3 weeks ago | Read review
“smile.tip the porter, good news traves fast, you will be showered with freebie in your room”
 of 5 bubbles exaplant, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question