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Grand Hotel Saigon

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Grand Hotel Saigon
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1,843 Reviews from our TripAdvisor Community

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Showing 1,448: English reviews
Hervey Bay, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for one night on our arrival in Vietnam and then three nights before we departed. Travelling with two children we booked a Luxury Suite, this gave us privacy and an extra room that two single beds were made up in for our children 3 and 9. The suite and both rooms are very spacious with a touch and... More 

Helpful?
Thank IntlDept
Shepparton, Australia
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel was clean and rooms a good size.Meals were overpriced and of poor quality.Pool area was ordinary. Service from waiters,porters is a bit over the top.The rooftop Bar was great and about the only good place to be in the hotel, but then again the prices were ridiculous, but we ate and drank there most of the time for convenience... More 

Helpful?
Thank Murphyslaw949
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Murphyslaw949, Thank you for taking the time to write about your recent stay with us at Grand Hotel Saigon. We were disappointed to learn of your poor experience as we place great importance on our guests and always strive to exceed expectations. Our guests feedback is vital in ensuring the continual improvement and development of our accommodation and services... More 

UK
Level Contributor
124 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I believe there was a swimming pool but we didn't seek it out. The service at the hotel was immaculate, the room was nice, well prepared and very clean. Rooftop restaurant lunch was very good but service a tad slow on that day, for which they apologised. The breakfast buffet was wonderful...with Asian and European foods. The hotel is near... More 

Helpful?
Thank Englishlady
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Englishlady, Thank you for taking your time to provide such valuable feedback and we hope to have the opportunity to welcome you back to Grand Hotel Saigon in the future. Best regards, Henry Tran Duty Manager More 

Fremantle, Australia
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed 3 nights and found the hotel catered for our needs well. Comfortable and well appointed. A short taxi ride got you to most of the tourist spots. Lack of water and tea refills in room disappointing. Breakfast shut off a bit early for those on holiday. 09:30 sharp with a 10 minute warning that the buffet was about... More 

Helpful?
Thank ChairmanWIFB2013
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear ChairmanWIFB2013, Thank you for leaving feedback on recent stay with us. We are delighted that you had a great experience, we pride in the level of service we provide to our guests and vital in ensuring the continual improvement and development of our accommodation and services to ensure our guests a wonderful stay. We look forward to welcoming you... More 

Vancouver, Canada
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed 1 week ago

They will try to give you a wrong type of room. So, check out what you have booked prior to talking to the reception. I was given a smelly, old, creaking room in the ancient wing, where hot water was not available. I had to wrestle with the reception for 1.5 days to change the room. Afterward, I've found out... More 

Helpful?
1 Thank neias
HenryTr1930, Guest Relations Manager at Grand Hotel Saigon, responded to this review

Dear Neias, Thank you for choosing Grand Hotel Saigon for your stay and sharing your experience with us. We are very pleased to know that your feeling with our arrangement at hotel. Indeed, we expected to offer you a great stay at Grand Executive room available in Ancient wing which is the same level with Senior Deluxe in Luxury Wing.... More 

Auckland, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed twice during our trip to Vietnam & Cambodia. Accommodation is well equipped and pleasant. Some rooms are much larger than others so try and be specific upon booking if you want a large room. Staff very pleasant. Buffet breakfast was the best we encountered on our entire trip - caters for all nationalities. Recommend eat out rather than... More 

Helpful?
Thank EldonRoberts
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear EldonRoberts, Thank you for taking your time to provide such kind comments following your recent stay at Grand Hotel Saigon. We are delighted that you did have a great experience with us. Please be assured your feedback has certainly been warmly received. We hope to have the opportunity to welcome you back again soon. Best regards, Henry Tran Duty... More 

Catania, Italy
Level Contributor
14 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The room was appointed with the best room furniture and two massive single beds, so comfortable. Bedside master controls for the lighting Breakfast there and the Roof Cafe were so memorable with the service at breakfast by a young lady "Hue" was the best.

Helpful?
Thank TONY L
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear TONY L, Thank you for your excellent review, meeting or indeed exceeding guest expectations is important to us and we are delighted to learn that you enjoyed your stay. It’s great to read that you found our quality hotel, the room with the best furniture, comfortable, well appointed and the Roof Cafe were so memorable with the service at... More 

Melbourne, Australia
Level Contributor
140 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last time we were in HCM City (Saigon), The Grand was a tired, three storey building badly in need of a coat of paint. Now it has been lavished with TLC and an adjacent multi-storey annex added. The public areas are very elegant, reflecting its former grandeur in the pre-war colonial era. The accommodation rooms are very spacious and well... More 

Helpful?
Thank DennisJA
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear DennisJA, Thank you for your coming back and leaving feedback such a great review. It was wonderful to read that you enjoyed your stay at Grand Hotel Saigon, one of the oldest hotel in Saigon, with architecturally interesting part and the distinct features its. Come back and visit us soon! Kind regards, Henry Tran Duty Manager More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel to view the city .Lovely rooms very friendly staff . Wonderful choice of food for breakfast . Fantastic view from roof top bar and a wonderful welcome in our room to celebrate our 25th Wedding anniversary .

Helpful?
Thank Gaffneyco
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear Gaffneyco, I am delighted to hear you had chosen to celebrate such a special occasion as your 25th wedding anniversary at Grand Hotel Saigon. It is wonderful to hear you had an enjoyable time and I hope to welcome you back in the future. Best regards, Henry Tran Duty Manager More 

Te Kuiti, New Zealand
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Spent two nights here when we flew in to Saigon. Hotel nice and clean. Rooms well appointed - and plenty of space. Breakfast very nice, western and Asian choices. Staff helpful - and good location in district 1. Great view from roof top bar. Would happily stay again.

Helpful?
Thank 691kiwigirl
HenryTr1930, Duty Manager at Grand Hotel Saigon, responded to this review

Dear 691kiwigirl, Thank you for your staying and sharing your feedback with us at Grand Hotel Saigon. We are very pleased to hear of your experience with us. Please be assured your kind comments have certainly been well received by our team. Thank you once again for your wonderful feedback and we look forward to welcoming you back again soon.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Hotel Saigon

Address: 8 Dong Khoi St., Ben Nghe Ward, Dist 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $102 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Saigon 5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Grand Hotel Ho Chi Minh City
Grand Ho Chi Minh City
Grand Hotel Vietnam
Hotel Style:
#5 Casino Hotel in Ho Chi Minh City
#20 Romantic Hotel in Ho Chi Minh City
#21 Spa Hotel in Ho Chi Minh City
#22 Business Hotel in Ho Chi Minh City
#26 Luxury Hotel in Ho Chi Minh City
#35 Family Hotel in Ho Chi Minh City
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