Eastin Grand Hotel Saigon
253 Nguyen Van Troi Street, Ho Chi Minh City 70000 Vietnam
Enter dates to see prices
Full view
View all photos (783)783
Dining (115)
Room & Suite (110)
About
#65 of 1,710 hotels in Ho Chi Minh City
Location
3.8
Cleanliness
4.5
Service
4.3
Value
4.1
A focal point of the bustling Phu Nhuan District, the Eastin Grand Hotel Saigon is a 10-minute drive from Tan Son Nhat International Airport, 20 minutes from city centre. Combining five-star luxury with Vietnamese hospitality, we make it our business to anticipate your every need, whatever the reason for your visit.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Free airport transportation
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Happy hour
Kid-friendly buffet
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Vietnamese
Location
74Somewhat walkable
Grade: 74 out of 100
54Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
253 Nguyen Van Troi Street, Ho Chi Minh City 70000 Vietnam
Name/address in local language
Getting there
Rental CarsSee all Ho Chi Minh City rental cars
1070Reviews18Q+A100Room tips
Reviews
Traveler rating
- 472
- 416
- 132
- 33
- 17
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Good hotel, nice service, good food, smiling staff - what else do you need. I went with family (&kids) and had a wonderful time positives included: nice spacious & clean room, friendly and smiling staff negatives included: no kids pool, breakfast buffet could have had a couple of indian things
Read more
Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent choice for a hotel 1/2 way between the airport and the downtown. Staff were great, friendly and efficient. Food was of very good quality and many choice for outlets. The bar was a surprise plus, being able to unwind after working and not having to travel far. I explore "the hood" and found so really nice places as well. Will definitely stay here again!
Read more
Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eastin Grand Hotel Saigon, General Manager at Eastin Grand Hotel Saigon
Responded 6 days ago
Dear GM A, We're grateful to you for taking the time to post this review on your stay at the Eastin Grand Hotel Saigon. We are so pleased that the hotel and its amenities were to your satisfaction and particularly glad you had the opportunity to receive the best Eastin Grand Hotel Saigon service. We take great pride in being able to provide our treasured guests with authentic and intuitive service and we will certainly pass on your compliments to my team of fabulous associates. We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience! Best regards, Leon Dolle - General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed this hotel three times and we all had great time here. All staff are nice and provide efficient service. Room is spacious and clean. Only one downside is in-room air conditioning not cooling.
Read more
Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eastin Grand Hotel Saigon, General Manager at Eastin Grand Hotel Saigon
Responded 2 weeks ago
Dear Phoebewyc, Thank you for providing your valuable feedback. Our Engineering team will investigate and resolve the air-conditioning problem in the room. Our apologies for the inconvenience caused and will certainly have this issue rectified. On a positive note, I was delighted to note your positive feedback on our room quality, cleanliness and service. I will certainly share your feedback with the respective department. Once again appreciate your feedback and we look forward to welcoming you back very soon. Best Regards, Leon Dolle General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Great staff - handy for the airport. A bit out of the main city but I knew that when I booked - had a wander around and found a market and some pagodas very nice. Nice food in the Mot Hai Bar, coffee shop on site and a good breakfast. The staff were very friendly and helpful. Great pool and gym. Not a great view from my room but didn’t matter as only a two night stay
Read more
Date of stay: April 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eastin Grand Hotel Saigon, General Manager at Eastin Grand Hotel Saigon
Responded Apr 18, 2023
Dear VickyRobinson, Warm greetings from Eastin Grand Hotel Saigon. We're grateful to you for taking the time to post this review on your stay at the Eastin Grand Hotel Saigon. We are so pleased that the hotel and its amenities were to your satisfaction and particularly glad you had the opportunity to receive the best Eastin Grand Hotel Saigon service. We take great pride in being able to provide our treasured guests with authentic and intuitive service and we will certainly pass on your compliments to my team of fabulous associates. We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience! Best regards, Leon Dolle - General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I have been to Vietnam several times and have stayed at other 5 stars hotels but we picked this hotel to come back many times for the reasons below: - The staffs are all fantastic, from the front desk clerks to the staffs in the dinning room. Everyone is so friendly and they would go above and beyone to make you feel welcome and right at home. Shout out to TRI, the front desk day shift travel advisor. He was extremely helpful, pleasant, courteous, caring and always ready to help with a smile. - The rooms are spacious and very clean - Their breakfast is one of the best. So plentiful and yummy. Do try the Vietname ice coffee here. - Great location. Not too far from the airpost yet far enough to be away from the busy and noisy traffics. - We love that it is a mid-sized hotel, only 7 floors, cozy yet elegant. - The price is very affordable for a 5-star hotel. I can’t praise enough about this hotel. We really love staying here and highly recommend it.…
Read more
Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eastin Grand Hotel Saigon, General Manager at Eastin Grand Hotel Saigon
Responded Mar 21, 2023
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted you enjoyed your stay with us and everything was to your satisfaction. We value every guest and do our best to ensure an enjoyable stay. Once again, thank you for your time and feedback. Wishing you continued safe travels and we look forward to welcoming you back soon! Best Regards, Leon Dolle - General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In night 2, Electricity suspended. In night 3, Room card not functioning. Consider this is a five star hotel, these breakdowns are not acceptable. Soundproofing is not good too. I can hear my neighbor back and he took shower.
Read more
Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eastin Grand Hotel Saigon, General Manager at Eastin Grand Hotel Saigon
Responded Feb 27, 2023
Dear jerrywOng, Greetings from Eastin Grand Hotel Saigon. Thank you for taking the time to share your valuable feedback with us. My sincere apologies for this very unpleasant experience during your recent stay at the hotel. I am extremely disheartened to read your feedback and to note we fell well short of your expectations on not one but several occasions. This is certainly not the standard that we aim to achieve and definitely not the type of experience we wish for our guests to encounter. I have personally investigated your comments with each individual department and have personally met with the respective department heads and team members to address your feedback with them. Once again, my sincere apologies and I do hope we have the opportunity of welcoming you to the Eastin Grand Hotel Saigon again in the near future to experience the improved service excellence of the hotel. Yours sincerely, Leon Dolle General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I had 3 nights here Feb’23, probably our 4th or 5th time staying here. We both love this hotel and find the location perfect to visit family near by and it’s also only 10 minutes to the airport. The rooms have not changed since our last stay pre-COVID, very comfortable and spacious, great gym/pool and everything you’d expect for a 5* Hotel with rooms impeccably serviced daily. One thing I have always found to be a standout during past stays has been the breakfast, unfortunately we felt this has slipped a touch since we last stayed, still good though and thankfully this did not detract too much from our overall stay. If this location suits your travel plans and budget, I recommend this property without hesitation. Safe travels
Read more
Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eastin Grand Hotel Saigon, General Manager at Eastin Grand Hotel Saigon
Responded Feb 27, 2023
Dear leighs362, We really appreciate you taking the time to share your positive experience with us. . We are delighted you enjoyed your stay in our hotel, staff and service exceeded your expectations. Your feedback is extremely important to us as it allows us to ascertain where we are meeting or exceeding our guest’s expectations and equally importantly attend to any issues they may experience during their stay. I would like to assure you that we will address your feedback regarding our breakfast and I will personally work with our team of Chefs to ensure we not only meet but exceed our guests expectations Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city. Kind regards, Leon Dolle - General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the second time I've stayed here, post covid, a very comfortable convenient spot for tourists, definitely recommend this hotel. Its not too far from the hot spots and there's a convenience store just as you get out of the hotel. There's also a nice sports bar at the back and a lovely beauty parlor. Got my hair cut there, I loved it and so did a lot of other people:)
Read more
Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eastin Grand Hotel Saigon, General Manager at Eastin Grand Hotel Saigon
Responded Jan 9, 2023
Dear isabela_ash, Thank you for sharing your experience during your recent stay in Saigon. We're glad to learn that you enjoyed your holiday and that you feel you received great service from our staff. Looking forward to welcoming you back on your next visit to our hotel. Warm regards, Leon Dolle - General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here on our first time visit to HCMC as was in close proximity to our sons apartment. Wasn't sure how we'd feel but so happy! So pleased we found it.. Staff so friendly and polite. Room was spacious and nice pool view. Breakfast delicious with lots of choices. Great location too. Really enjoyed our Stay. Thankyou.
Read more
Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eastin Grand Hotel Saigon, General Manager at Eastin Grand Hotel Saigon
Responded Jan 9, 2023
Dear Helen A, Thank you for sharing your wonderful feedback. We are delighted you enjoyed your stay in our hotel, staff and service exceeded your expectations. Your feedback is extremely important to us as it allows us to ascertain where we are meeting or exceeding our guest’s expectations and equally importantly attend to any issues they may experience during their stay. Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city. Kind regards, Leon Dolle - General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 3Ns on a work trip and overall is value for money. While the room is showing sign of ageing, is overall still well maintained and nothing much to complain at the price point. Likes: Very short drive to the international airport (though when traffic is bad, you could still be stuck for >30mins), very good sleep quality with comfy mattress, overall clean room and it felt refreshed & sanitised when you stepped into it, staffs are polite and well-trained, small but decent breakfast area Dislike: Is not in the most happening District 1 location (but Grab car is easily available), the shower blind can be a bit revealing and wouldn't suit friends sharing the same room, bathroom facilities could do with some modernisation / upgrade.
Read more
Date of stay: August 2022Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Leon Dolle, General Manager at Eastin Grand Hotel Saigon
Responded Dec 19, 2022
Dear Rara K, Thank you for taking the time to share your recent journey with us and for your feedback. We are delighted to know that you liked our product and service during your stay. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations. We are looking forward to your next satisfactory stay with us in the near future. Kind regards, Leon Dolle - General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$56 - $77 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mövenpick ho chi minh city, omni ho chi minh city
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
268
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingEASTIN GRAND HOTEL SAIGON $52 ($̶1̶0̶2̶) - Updated 2023 Prices & Reviews - Ho Chi Minh City, Vietnam
Frequently Asked Questions about Eastin Grand Hotel Saigon
Which popular attractions are close to Eastin Grand Hotel Saigon?
Nearby attractions include Lucy Henna (0.3 miles), Inside Xcape Room (0.3 miles), and The Tree House Kids Play & Cafe (0.3 miles).
What are some of the property amenities at Eastin Grand Hotel Saigon?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Eastin Grand Hotel Saigon?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eastin Grand Hotel Saigon?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Eastin Grand Hotel Saigon?
Yes, free parking is available to guests.
What are some restaurants close to Eastin Grand Hotel Saigon?
Conveniently located restaurants include Hoàng Ty, Bookmark Restaurant, and Here And Now Vegetarian.
Are there opportunities to exercise at Eastin Grand Hotel Saigon?
Yes, guests have access to a pool and a fitness center during their stay.
Does Eastin Grand Hotel Saigon have an airport shuttle?
Yes, Eastin Grand Hotel Saigon offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Eastin Grand Hotel Saigon have airport transportation?
Yes, Eastin Grand Hotel Saigon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eastin Grand Hotel Saigon?
Yes, dry cleaning and laundry service are offered to guests.
Does Eastin Grand Hotel Saigon offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.