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Ruby River Hotel

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Ruby River Hotel
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665 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Kuala Lumpur, Malaysia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is located at a very strategic location. It is easy to access to most of the interesting places such as Ben Thanh Market; and, Ho Chi Minh City Fine Arts Museum is just a few steps away from here. Also, you can get food and beverage easily here. A noodle shop is located beside the hotel and the... More 

Helpful?
Thank RT2014KL
A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW via mobile

Short stay - left with a feeling that they live up to their mantra of "we ♥️ to care". Nice quiet location, close enough to walk to various attractions in Ho Chi Minh. Only suggestion - the telephone receptionist struggled with English when phoning in (not that I can speak any Vietnamese of course 😉)

Helpful?
Thank A TripAdvisor Member
Breda, The Netherlands
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Myself and my girlfriend stayed here for 5 nights. The hotel was 150K VND from the airport with a metered taxi. The reception staff were really friendly and helpful throughout the whole trip. Our first room was very loud so we asked to change to a higher floor and this was no issue. My girlfriend was ill one of the... More 

Helpful?
Thank DavidCM1988
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

great hotel and an amazing base to see this fabulous city. within walking distance of the market and other great attractions. some great museums within a half hour walking distance. views on the 9th floor for breakfast are beautiful. food is nice, not fancy - but will fill you up.

Helpful?
Thank Emeralds01
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear Emeralds01, Xin chao from Ruby River Hotel! Thank you for your 5-star review. We are truly pleased that you enjoyed your stay with us. We are even more pleased with your gracious endorsement – nothing is more rewarding for my team and I than when we have guests who leave us, satisfied with their experience, and happy to come... More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Checked in flawlessly, the staff was incredibly friendly and helpful. You are greeted with smiles and there's always a friendly face that's ready to help you with anything you need. Receptionist will help you and guide you on where to go as well :) TIP: DO NOT TAKE THE RICKSHAW. INCREDIBLY FRIENDLY AT FIRST BUT WILL CHEAT YOUR MONEY. Take... More 

Helpful?
Thank 123KaylaKK
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear 123KaylaKK, Xin chao from Ruby River Hotel! We love it – that you found out that "there's always a friendly face that's ready to help you with anything you need"! You have certainly made our day! Thank you for your superlative comments – we are most humbled, but we’ll continue to ensure that we deliver the highest standards of... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The room we had was spacious and well appointed. Location was good and in easy walk of most attraction in Ho Chi Minh City. Some renovations going on but the staff made sure that this did not impact on your stay. Overall the staff were very helpful and courteous.

Helpful?
Thank Ross N
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear Ross N, Xin chao from Ruby River Hotel! We love your review and generous endorsement – your positive feedback is most uplifting for the hotel team! We are glad you enjoyed your experience together with Ruby River Family and were delighted with many aspects of your stay with us. Do come back soon – it was a pleasure to... More 

Snug
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Nothing to complain about here. Nice rooms with good amenities. Included breakfast was very good and we enjoyed eating Al Fresco on the 9th floor. The staff were great, we bought SIM cards for $5US, welcome drinks, what's not to like! They provided a handy leaflet which gave us a good starting map and safety hints for surviving HCMC! We... More 

Helpful?
Thank Peter H
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear Peter H, Xin chao from Ruby River Hotel! Thank you for taking the time to share your experience. We are so pleased to know your time with us was an enjoyable one and you were able to fully appreciate all aspects of our hotel, most notably with the service you experienced. Please do let us know how we may... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Recently stayed here. After upgrading to a ruby room we were pleased with the accomodation. Staff at the hotel were extremely good from reception to concierge to breakfast staff. Original room was too small for our needs but we were happy with the suite. Close to shopping and restaurants. In district 1 and close to everything. Breakfast was a lovely... More 

Helpful?
1 Thank Kerrie B
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear Kerrie B, Xin chao from Ruby River Hotel! Thank you for reviewing your experience with us. We are thrilled to read that our facilities pleased you, as well as our convenient location. It is always a treat to receive positive comments from satisfied guests regarding the professionalism of our hotel and share them with our team. I am grateful... More 

dublin
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights last month. While the room was on the small side, it was very comfortable and clean. Wi-Fi and aircon worked fine and breakfast catered for all tastes and was served on the top floor with a great view over the city. There was some refurbishment work taking place during our stay but it did... More 

Helpful?
1 Thank sombom
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear sombom, Xin chao from Ruby River Hotel! Thank you for taking the time to review your recent stay with us, yay! It is always a treat to receive positive comments from satisfied guests and to read that you had an excellent stay in our property, it put a smile on our faces. Should your travels bring you back to... More 

Melbourne, Australia
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very helpful staff and a well maintained clean hotel. More like a 4 star hotel at least! Staff spoke enough English to answer any questions and help us with our holiday. The hotel is central to many major sights. They called numerous taxis for us and organised bus trips for us. Highly recommend!

Helpful?
1 Thank Ben T
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear Ben T, Xin chao from Ruby River Hotel! I was delighted to read that your stay was enjoyable and that our hotel location was convenient for you to access this wonderful city. Further to this, it is great to see that you were pleased with our room and services extended by our team We do hope that when next... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Whether in Ho Chi Minh City for business or leisure, Ruby River Hotel in downtown Saigon is your home away from home. Located within walking distance of District 1's main attractions, this boutique hotel features spacious rooms, and elegant restaurant, friendly staff and a relaxing atmosphere. Conveniently located in central Saigon's Ben Thanh and Dong Khoi areas, Ruby River Hotel provides graceful, air conditioned rooms with en suite bathroom and free WiFi. The hotel features a restaurant and a tour desk. Popular HCMC attractions are located nearby. Notre Dame Cathedral, Saigon Opera House, and the War Remnants Museum are all a quick five minute drive away. Tan San Nhat International Airport is just 30 minutes by taxi. ... more   less 

Additional Information about Ruby River Hotel

Address: 61 59, Nguyen Thai Binh Street | Nguyen Thai Binh Ward, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $36 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ruby River Hotel 3*
Number of rooms: 50
Reservation Options:
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Hotel Style:
#38 Best Value Hotel in Ho Chi Minh City
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