1/5 Nikko hôtel cancelled my reservation by email as I was boarding my plane to go to Ho Chi Minh. As I was entering my plane and made an other reservation with Caravel hotel . As I landed in Ho Chi Minh , I received an email from Orbitz that the Nikko changed their mind and now accepted my reservation . I tried to can el Nikko hôtel si ce i had now a new reservation with caravel . They refused . Now I have $115 cancellation fee to pay to caravel hotel when actually Nikko put me in such a bad situation ! I am furious M’y day was very stressful because of Nikko hôtel . It does count I stayed 38 minutes in a long distance phone call with Orbitz from Vietnam to US and have no idea how much it will cost me Shame on Nikko hôtel to change their mind and create havoc for his customers!…
I had a great time at Nikko. The staff was very friendly and the room was spacious, I feel so much welcome. However, my disappointment was the food. It's not that good as I expected, especially Viet food, taseless and not really authentic.
Our stay at Hotel Nikko was nothing short of amazing! The hotel was a beautiful oasis of calm in a crazy city like Siagon. The rooms were completely soundproof and extremely spacious. The view from our room overlooking the city at night was stunning. We ordered room service and drinks/meals to the pool and utilised the in-house spa - all of which were exceptional. The breakfast buffet is not to be missed! Hotel Nikko is a true 5-star hotel and we would 100% return if given the opportunity.
The staff at your arrival confirms that you made the right choice. They are very friendly and welcoming. The cleaning is impeccable. The Breakfast service has good variety and fresh products. Cozy rooms and very comfortable bed.
This is the first time I stay in Nikko Sai Gon, Wonderful hotel, The staff (reception/ security/ concierge desk ) was extremely courteous and professional in assisting me everything when I required. If Breakfast has more dishes and variety will be better. if you ask me, will you come back to stay in Nikko Sai Gon? Yes, that´s sure . Thanks for providing me good service,
wonderful room and view. I also had good dinner in their restaurant. but when I check in there, I was waiting long time. but my feeling was better after I saw the room. thanks for providing good service.
The staff was extremely courteous and professional in assisting me with the check-in process. The concierge desk was very attentive to ensure all my questions were answered. A business oriented hotel located in a central location with many convenient places within walking distance.
I loved staying at this hotel. It is close to everything I wanted, walking distance from good food and shopping, the staff were exceptionally helpful and made my life easier everyday. Excellent internet connectivity for work purposes. Clean rooms, good turn down service and great views. 100 will stay here next time.
Great hotel, quiet place, super clean room, kind staff. Unfortunately I could not try the spa, but everything else was great. Very good offers on food and wellness if you are a member. Absolutely recommended.
NIkko Hotel's Breakfast was excellent for me especially Japanese dish Saikyo-Yaki. it made me completely refresh and could finish my fatigue. I could really enjoyed my stay, and I will choose this Hotel again for my next biz trip. Thank you so much.