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Universe Central Hotel

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Universe Central Hotel
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24 Reviews from our TripAdvisor Community

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Showing 16: English reviews
1 review
1 of 5 stars Reviewed March 28, 2016 via mobile

The hotel itself is pleasant enough. Made a booking through Agoda as website said pets allowed and I have a dog. It seems this was a mistake. Rather than deal with this professionally, they got agoda to update their website and called me a liar and asked me to check out. Disgusting customer service from rude liars. DO NOT STAY... More 

Helpful?
Thank Joanna O
Surabaya, Indonesia
Level Contributor
155 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed March 19, 2016 via mobile

This hotel is quite comfortable for me. Just like common building in Vietnam, it's a thin & tall building. It's located in the busy area of Ho Chi Minh City. The restaurant was nice and the breakfast was good enough.

Helpful?
Thank FXJIWANTO
Manningtree, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 3, 2016

The staff are very pleasant and smiley. However they have little experience with international travellers. Check out is fixed at midday, making it very difficult if you are being picked up at 9pm at night for an international flight. We had to go through several levels of management before we were able to keep our room without paying a huge... More 

Helpful?
Thank diving12
New York City, New York
Level Contributor
364 reviews
239 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
2 of 5 stars Reviewed November 29, 2015

Although Agoda lists this hotel as near Pham Ngu Lao, it's actually quite far from it. You'll need to walk about 30 minutes to get there. Not a whole lot of nightlife around the block. ,a KFC across the street for quick meals. Their Deluxe City View room listed on Agoda as 32 square meters is actually 22 square meters.... More 

Helpful?
Thank waylandchin

Travelers are raving about these Ho Chi Minh City hotels

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 31, 2014 via mobile

Last night i stayed at this hotel. It was no good at all. The staff didn't speak english, the rooms are old and the airco didn't work. The bathroom looks like it is from the 70's and the shower is very low. There was a lot of noise from the city outside. I strongly advise you not to go.

Helpful?
3 Thank Kristian V
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed December 31, 2014 via mobile

We stayed here ar new years night. The next morning 8 o clock (new years day) they decided to reconstruct the rooms, the noise was horrible. The staff at the reception didnt speak english at all. The bathroom was very old and dirty. We decided to cancel the rest of the nights and found a new hotel.

Helpful?
Thank Sebastian W
Manchester, United Kingdom
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed November 27, 2013

The hotel is brimming with Chinese, Malaysians and other Asian families so if you are a Western traveller or holiday maker seeking friends this isn't the place to go. Although our stay was suitable for our time in Saigon as we had an action packed couple of days and rarely stayed in the hotel. Location; you are 20,000 Dong away... More 

Helpful?
2 Thank lewisarcher
cebu city
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 14, 2013

i will not recommend tourists to stay in this hotel. i have killed three cockroaches inside our room, air conditioner very poor ,bathroom supplies( soap ,shampoo) very poor. The housekeeper not even washed the cups that we used every morning.However, internet is okey and the wifi inside our room. Staffs dont know how to smile and not speaking english.

Helpful?
1 Thank Dang G
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 26, 2012 via mobile

Very average rooms looked nice at first but the air con sounded like a jumbo jet, the breakfast room/ conference room was directly above our floor and made insane amounts if noise, couldn't relax in afternoon and woke us up at530am. The staff cleaning the other rooms on the floor we also very noisy. There was also no hot water... More 

Helpful?
2 Thank Sam D
Singapore
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 25, 2012

When the travel agent booked us into Universe just a couple of days before our departure for my first visit to Vietnam, I searched reviews for this hotel and was apprehensive enough to forewarn the agency that I would not hesitate to express my negative experiences about their hotel choice and travel arrangement. Surprisingly, the hotel did not disappoint me.... More 

Helpful?
2 Thank Westwoodlee
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Universe Central Hotel

Address: 549 Tran Hung Dao Ave, Dist 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $27 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universe Central Hotel 3*
Number of rooms: 64
Reservation Options:
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