My wife and I have been staying here for the past 18 months and I guess a review is now in urgent order. We have been living here in HCMC for the past 5 years out of which 18 months have been spent here at the Riverside Serviced Apartments. Location of the property is awesome, right on the river and close to the main thoroughfare of Thao Dien. Not close enough for most of us to walk unfortunately, but nonetheless a mere 8 minute bike ride away, or a short taxi ride costing no more than 35,000VND. It is located approximately 20 minutes (traffic dependent, cost approximately 250,000 VND) from the tourist area of Dong Khoi, and a regular free bus is available for tenants. Else, there is also a boat taxi (free) that drops off adjacent to the tourist areas. The property itself is termed "gated", there is only one road entrance and entrants are closely monitored. The second entrance is via the boat pier, one that is solely used by the twice daily river taxi provided by Riverside, and again a permanent security guard stationed here 24-7. The property itself is well maintained, the apartments serviced 6 days a week, and are regularly refreshed. There is a cafe and a mini supermarket on site and they both open long hours. The Blu Restaurant had a fairly extensive menu of both Western and Local cuisine, is located at the water's edge and pricing is reasonable. Topping it off there is also a Spa within the grounds. There is also a serviced or self-service laundrette that one could use. Recreation wise, the development offers a fully equipped gym (sort of fully equipped), 2 tennis courts, jogging path around the grounds and a reasonable sized swimming pool. These facilities are generally clean and well-maintained. The downside.........Of late, casual visitors and their children to the Blu Restaurant have also been using the swimming pool, making use of the property somewhat like a PICNIC GROUND. Consequently, we have rowdy kids diving randomly into the swimming pool at various points, and this is an accident waiting to happen, even though numerous complaints have been made, no action seems to have been taken. Also, if you need to sleep in on a Sunday morning, avoid the apartments facing the pool, tennis courts or the playground as screaming kids and the incessant bouncing of tennis balls will wake you up at the break of dawn. Overall, a very pleasant stay but I wished they'd act faster on complaints.…
Riverside is truly the best place to stay if you have children. The amenities are amazing: pool, restaurant, spa, laundry facilities, coffee shop, small grocery store, and plenty of green space. There are always taxis waiting that can take you to the various parts of HCMC. The internet was pretty quick and we were very impressed with the customer service. We requested a room change when placed in a building close to construction. They were prompt and courteous and found us another location that better suited our needs. The apartments are well appointed and very spacious. The beds have the usual firmness expected when in Asia but we still slept fairly well. All in all, you won't be disappointed while staying at Riverside. It was really hard to leave!
In Macro view, Riverside is a very nice Apartment located in a nice neighborhood. It is equipped with Tennis court, Volleyball court, Basketball court, Gym, Swimming Pool and more. Everything seems well organized. In Micro view, the hairdryer was broken, the air-conditioner was not strong enough, all kitchen utensils were dirty and the television was terrible. Detail things seem NOT well managed. So, I would recommend this place If you are planning to stay here permanently. However, if you are just a traveller staying for just few days, I will not recommend. The price is also not cheap, so with this price I think you can find a better place to enjoy your holidays.
I stayed here with a large family group for 3 days. The apartment had everything we needed and the on-site facilities (e.g. pool, cafe, basketball) were great. Best of all was the fact that they have a boat service that takes you into central HCMC for free. Definitely, recommend this place.
The pick up from the airport to the apartments was seamless as was the communication prior to arrival. The apartments are huge and comfortable. The grounds are spacious and the pool is large and clean. The coffee shop and restaurant are excellent and the location right on the river is lovely. The free boat trip up the river was good too. We were only here for a one night stop over but I would recommend staying here.