Winsuites Saigon
28-30-32 Le Lai Street Ben Thanh Ward, District 1, Ho Chi Minh City 700000 Vietnam
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$122
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$122
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Free cancellation until 02/10/23
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About
#148 of 1,648 hotels in Ho Chi Minh City
Location
4.3
Cleanliness
4.2
Service
4.1
Value
4.0
A place where luxurious and unexpected pleasures are artfully woven into every stay ! As the closest luxury hotel to the Ben Thanh Market, the Winsuites Saigon is your luxury choice for city central in Ho Chi Minh City. Where guests can enjoy a great view of the bustling city, Ben Thanh Market and Central park as well, The hotel with 13 floors of the 80 suites and rooms, infinity roof top pool.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Baggage storage
Non-smoking hotel
Wifi
Rooftop pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Doorperson
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Vietnamese
Location
100Great for walkers
Grade: 100 out of 100
474Restaurantswithin 0.3 miles
108Attractionswithin 0.3 miles
Contact
28-30-32 Le Lai Street Ben Thanh Ward, District 1, Ho Chi Minh City 700000 Vietnam
Name/address in local language
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Good location. But breakfast not good for vegetarian/ indians. Rooms ok but small. Very less space for baggage. Room ok for business travelers. All indian restaurants are in walking distance of the hotel. General Shopping is close
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from WINSUITES SAIGON, General Manager at Winsuites Saigon
Responded Dec 19, 2022
Dear Sanjeev Saxena, Thank you for choosing to stay with us at Winsuites Saigon! I am delighted to know that you’ve had a good overall of Room and location of the hotel. I take note of your breakfast experience which unfortunately didn’t meet your expectation, with the goal to improve it. Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards & stay connected, Hai Tran General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this hotel for one week and what a pleasant stay it was. It’s location is perfect and is within walking distance of all major attractions in Ho Chi Minh City. The Ben Thanh market and food market is right next door. The hotel is very clean and the rooms are new and modern the bathrooms were always spotless and cleaned daily by very polite cleaning staff. Included in the room price was a breakfast which offered a good selection of food also included was an afternoon tea another bonus for this hotel. All the staff were extremely polite and helpful whenever approached for assistance I must say the Vietnamese must rate as one of the most welcoming people on this planet. There is also a pool on the roof for use. Would I stay there again YES as it’s great value for money and a perfect location.…
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from WINSUITES SAIGON, General Manager at Winsuites Saigon
Responded Dec 16, 2022
Dear Gordon A, Greetings from Winsuites Saigon! Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your next travels bring you to this lively city. Warm regards & stay connected, Hai Tran General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel with clean, big room and good facilities. Location is the best which is next to Ben Thanh Market and shopping areas. There are some good coffee shops and local restaurants around the corner. Staff from Reception to Restaurant is very active and professional. Big thanks to Mr. Hai Tran for a warm welcome and his hospitality makes us feel like home. Highly recommend for a stay in center of Ho Chi Minh city.
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Date of stay: November 2022Trip type: Traveled with family
Room Tip: Book a suite room for nice view to the city
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from WINSUITES SAIGON, General Manager at Winsuites Saigon
Responded Nov 20, 2022
Dear VuNguyen 1985, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire team. We look forward to welcoming you back to the warmth and hospitality of Winsuites Saigon in the not too distant future! Warm regards, Hai Tran General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are friendly and helpful and if you want to be in a location close to the centre of Saigon this is the place for you. The buffet breakfast is pretty good, and we enjoyed the complementary afternoon teas which we had as a late lunch. The pool on the top floor was a great place to retreat from the afternoon heat. Would definitely stay here again if I return to Saigon.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from WINSUITES SAIGON, General Manager at Winsuites Saigon
Responded Nov 9, 2022
Dear Steven W, Greetings from Winsuites Saigon! On behalf of the Winsuites Team, thank you for choosing to stay at Winsuites Saigon and sharing your feedback with us on TripAdvisor. We are pleased to hear that you are satisfied with your stay experience with us specifically mentioning our wide range of breakfast buffet and afternoon tea at Central restaurant as well as the rooftop pool and the very centre location of the hotel. Moreover, it is a genuine pleasure to see that the attentive care of our team has contributed to elevating your experience with us. Your compliments are highly appreciated as a huge motivation for our team to continuously thrive for the best quality of service and we will surely share your positive feedbacks with our associates. Once again, thank you for your sharing. We look forward to having the opportunity of welcoming you back in the nearest future. Warm regards & stay connected, Hai Tran General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really great value hotel with modern rooms recovering from Covid. The rooms were modern and comfortable with all Mod cons . As a western person the open toilets didn’t suit my wife and I but we are visitors . Breakfast was basic but we spoke with the manager about adding a couple of European things to the menu and he was receptive: lovely staff
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from WINSUITES SAIGON, General Manager at Winsuites Saigon
Responded Aug 24, 2022
Dear Bjbanks, Greetings from Winsuites Saigon! Thank you very much for taking the time to share your experiences about your recent stay at our hotel. I am elated to have your great feedback about our room facilities as well as our attentive services. Beside, I appreciate your constructive feedback about breakfast buffet. It was brought to our attention for reference and improvement in the upcoming time. We look forward to welcoming you back to the warmth and hospitality of Winsuites Saigon! Warm regards & stay connected, Hai Tran General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff showed true hospitality, always being courteous and friendly. We asked for their supplier contact for banh mi - and they offered free banh mi - all 20 pc we asked for! Of course, we managed to pay for it, but they were truly happy to offer them for free. The rooms and bathrooms are clean and comfortable - I have zero complaints. The same room type can either have a shower (which gives you two beds pushed into one hugeee bed since there's more room space) or a bathtub (giving you a normal double bed due to having less room space), so request for whichever you prefer. However, don't bother getting the Premier Deluxe over the Deluxe for the window - the view is blocked and you'll probably end up closing the curtains for privacy anyway. It was unfortunate that the rooftop bar and pool are currently closed for renovations. Buffet breakfast was mediocre - but the price was befitting, but perhaps not for Vietnam. But then again, you're paying for convenience and comfort. Location is just around the corner of Benh Thanh Market, so really convenient. Overall a pleasant stay and would definitely return! …
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: State your preference for bathrub vs shower. Don't need to upgrade to Premier Deluxe.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from WINSUITES SAIGON, General Manager at Winsuites Saigon
Responded Jul 16, 2022
Dear Starwhite2121, Warm greetings from Winsuites Saigon! I hope this finds you well and I thank you for sharing your review of Winsuites Saigon. I am thrilled to read that you were so impressed with our room products and location of the hotel while you were with us. Indeed, we have various types of rooms such as Park Suite, Win Suite and Noble Suite which are pleased to each and every single guest and I’d like to offer you for a try next time. I am elated that the hotel team made you feel so happy. On the other side, I thank you very much for your constructive feedback about buffet breakfast so that I can take action to improve better. We look forward to welcoming you back to Winsuites Saigon in the not too distant future. Warm regards & stay connected, Hai Tran General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where to begin? We absolutely loved this hotel and the services. We are a family of 4 and I speak for all when we I say we thoroughly enjoyed our 5 night stay at this beautiful boutique hotel. Hotel Location: Location is excellent, it’s close by to the main city and Ben than market. Also has some good street food options and restaurants at walking distance. Hotel Staff: Staff are extremely kind and welcoming. The manage Mr. Hai was such a treat to meet! He was helpful and came up to you to even ask your genuine opinions about the service. The receptionist Ngin was so kind and helpful. The breakfast team staff were so nice, I have unfortunately forgotten their names but one make staff and one female staff in particular were very helpful. So were the rest of the team. It is really hard to pick names and give credit because everyone we interacted from breakfast team or reception to security guard were all extremely kind and welcoming. Breakfast: Breakfast was really good and you’ll find something you like for sure. The food is fresh and delicious. The watermelons were particularly my favorite out of the fruits section. I did not get bored of the breakfast even tho we have 5 mornings of them. Hotel Rooms: Rooms are extremely comfortable and beds were perfect. Loved the cleanliness of the washrooms. The tv has Netflix, prime and YouTube so it’s very convenient to watch something as well. Everything was absolutely perfect here. Very Helpful: We had a late night flight that day when we were checking out and requested for a late checkout and the manager approved and offered us the late checkout (because our room was not booked for that day). Definitely recommending my friends and totally coming back here for my next visit. 💖🌸✨…
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Download Grab or GOJEK for travel convenience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from WINSUITES SAIGON, General Manager at Winsuites Saigon
Responded Jul 11, 2022
Dear Amoolya, Warm greetings from Winsuites Saigon! On behalf of the hotel team, thank you for taking the time to write such wonderful feedback and share with other fellow travellers. There is nothing more encouraging than knowing that you had a wonderful time with us and everything from start to finish well met your expectations. Your feedback is greatly valued and very much appreciated. Besides, I thank you very much for your highlights on our room products, food and beverage selections including breakfast buffet, hotel location but most of all the engaged hospitality you experienced. I will make sure to share your comments with our Receptionist, Ms Ngan and the entire team to let them know that their effort has been recognized. Thank you once again for recommending Winsuites Saigon. Should you plan to be back with us in the future, please feel free to contact me personally for another perfect and memorable stay with us. Warm regards & stay connected, Hai Tran General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don't book this hotel . They're lier, no swimming pool, when I book on internet they said has swimming pool. But I come to hotel the guy at reception said: we don't have swimming pool. I book this hotel on booking.com and they said pay money after we leave hotel, but after 30 minutes has booked they charge money from my bank.
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from WINSUITES SAIGON, General Manager at Winsuites Saigon
Responded Jun 6, 2022
Dear Chi_tourguide88 , Greetings from Winsuites Saigon! On behalf of the hotel, thank you very much for your patronage to Winsuites Saigon hotel, thank you for taking the time to share your experience. We have investigated your comments. We understand that the booking you made was through booking.com and the payment was done on their booking engine and you had chosen the rates under non-refundable booking which entails you to enjoy lower rates and the booking was done for the day itself. The booking that you made was for 2 tourist visiting Ho chi Minh. On arrival to the hotel the guests chose to book 2 rooms themselves and paying for them directly to the hotel. We updated on the booking you made and for some reason they did not want to take the room that you book for them. You were duly informed of the matter and the guests spoke to you. You requested for an immediate refund to which we were unable to accede to. You then proceeded to the hotel and were not polite towards our staff and you decided to check in. On the day of the check out the room was in a total mess we needed to spend much time and chemicals in cleaning up the room in fact a cleaning charge should have levied to you. However, we decided to let the matter rest. You had breakfast and in fact complimented the buffet spread so we are totally disappointed in you for not stating the correct facts just for the matter that you did not get your immediate refund. We always welcome positive feedbacks but strongly condone untruthful comments we are sure that all the guests who had stayed with us have witnessed our bespoke famed customer service. We had in fact various time have allowed last minute cancellation without any charge. We had clearly explained to you on as to why the refund could not be done immediately. Please be assured that such untruthful comments will never hinder our believe in service excellence! Sincerely, Winsuites Saigon Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel that we enjoyed very much. Service was excellent , staff very outgoing and friendly. Breakfast is included in your room rate was very good and more than plentiful with eggs cooked to order and fresh fruits and juices. Two things I didn’t care for is the - in room refrigerator does not get cold , barely cools. Very disappointing. 2nd point was upgraded by the hotel with a room with a window but two double beds pushed together That you can fall into the middle and not really comfortable. Will I return yes because of the staff, location and new and nice rooms. But will ask for a regular bed not two pushed together 😊. Just my preference. Thumbs up for a nice stay.
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Date of stay: May 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from WINSUITES SAIGON, General Manager at Winsuites Saigon
Responded May 16, 2022
Dear Ichilcoat2000, Thank you for your review and for highlighting the positive and negative aspects of your stay. We are glad that you find the breakfast was good and our staffs were helpful, this surely this will be a great motivation for our Winsuites staffs to keep improving their level of service. We take note on your comment regard the in room mini bar and unfortunately that it was not working properly during your stay, it's apparent in this case that we fell short and we do sincere apologize on this, Regarding the bedding facilities, we understand that this cause uncomfortable however if you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. So in order to get a better expericence, may I kindly suggest you to reserve the Park Suite Room in your next visit so that you can enjoy the room fully featured with lovely view of Saigon city. Once again thank you for your valuable comments and we do hope you give us a chance to better serving you in your next visit. Sincerely yours, Viet Tran (Mr.) Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had a great stay at the property during our short trip back in Feb. The staffs were friendly and the property itself was great. Location is right near by Ben Thanh market and many others dining venues. However there are 2 things that quiet inconvenient about the place. 1. The street infront of the hotel is 1 way hence it is difficult for a longer parking or drop off. However, the bellman is always there to help. 2. We booked the 2 bedroom suites and it was beautiful and equipped with luxury furnitures. Unfortunately, we found it extremely uncomfortable to share a see-through toilet at the dining area. The photo of the toilet was no where to be find online when we booked. But after asked, the hotel managed to switch us to a separate rooms. If you are travel with families or friends, please be consider when booking this room. Overall, the stay was great. Afternoon tea is also nice.…
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$59 - $109 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
80
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Claim Your ListingWINSUITES SAIGON - Prices & Hotel Reviews (Ho Chi Minh City, Vietnam)
Frequently Asked Questions about Winsuites Saigon
Which popular attractions are close to Winsuites Saigon?
Nearby attractions include ManGii Custom - Suit and Shoes (0.08 miles), Tuyen Tailor (0.2 miles), and Saigon Soul Pool Party & Dayclub (0.2 miles).
What are some of the property amenities at Winsuites Saigon?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Winsuites Saigon?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Winsuites Saigon?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Winsuites Saigon?
Conveniently located restaurants include Charm Bakery, Cyclo Resto, and Shamballa Vegetarian, Restaurant & Tea House.
Are there opportunities to exercise at Winsuites Saigon?
Yes, guests have access to a pool and a fitness center during their stay.
Does Winsuites Saigon have airport transportation?
Yes, Winsuites Saigon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Winsuites Saigon?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Winsuites Saigon?
Many travelers enjoy visiting The Independence Palace (0.4 miles), People's Committee Building (0.4 miles), and Former U.S. Embassy (0.9 miles).