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InterContinental Saigon Residences

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Corner Nguyen Du St. & Hai Ba Trung District I, Ho Chi Minh City 700000 Vietnam
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$172
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Traveler (414)
Room & Suite (60)
Dining (53)

About

#59 of 1,566 hotels in Ho Chi Minh City
Location
4.7
Cleanliness
4.8
Service
4.5
Value
4.1
Contemporary and fully furnished apartment spaces in the heart of Saigon's District 1. InterContinental Saigon Residences offers the "Live, Work, Entertain" lifestyle to both long-term and short-term visitors. With exquisite and spacious apartment floor plans and layouts, exceptional facilities, luxury services and insider city information, these premium apartments let residents experience Vietnam's vibrant city on the best terms, however long the stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Hot tub
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Flatscreen TV
Bath / shower
Safe
Separate dining area
Iron
Microwave
Minibar
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
English, Vietnamese
354Reviews31Q+A68Room tips
Traveler rating
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bimalsha wrote a review Jul 2022
Bengaluru, India95 contributions74 helpful votes
A very good location. It is walking distance from multiple landmarks one would want to visit while visiting HCMC. Well maintained apartments, and very spacious. I think it was perfect for my family of 4. The breakfast option to have in either the residence restaurant or the hotel buffet restaurant, makes it convenient as well.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Saigon, Owner at InterContinental Saigon Residences
Responded 2 weeks ago
Dear bimalsha, Thank you so much for your review of our residences. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, Daniel Solombrino Hotel & Residences Manager
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aliO8269RB wrote a review Jul 2022
Preston, United Kingdom74 contributions27 helpful votes
+1
We were given an upgrade on arrival to a 3 bed apartment from a 2 bed river view apartment and we were not disappointed. Beautifully clean, large and modern apartment with very comfy beds. We were on the 23rd floor so had a great view and the hustle and bustle of the street not too bad. The staff throughout were incredibly helpful, friendly and attentive at reception, the restaurant and lobby / door. Breakfast catered for all tastes: European, Asian, Indian food varieties. We are vegetarian and had no difficulty finding lots of lovely things to eat. They also provided a take out on request for my daughter who had a lie in bed. The only minor omission was a cork screw in our kitchen but cheaply bought from the local shop 2 minutes walk away. Very close to amenities eg basic shops, cafes etc and walking distance to war museum, cathedral, independence palace etc. a great stay.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Get a high floor to reduce road noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Saigon, Owner at InterContinental Saigon Residences
Responded 2 weeks ago
Dear aliO8269RB, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, Daniel Solombrino Hotel & Residences Manager
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Lynn wrote a review Jul 2022
11 contributions
Checked into intercontinental Saigon residences yesterday for 5 nights. Asked why my IHG platinum privileges were not applied (room upgrade etc), front desk said these only applied at the intercontinental HOTEL side, not the residences. Ok, then please specify in the app when I book that all IHG privileges do not apply. Asked about access to the lounge since they specified there is lounge access for the room in the app, they said it’s a residents’ lounge without any refreshments. Ok, again please specify in the app. When I asked the above and expressed disappointment upon checkin, the front desk really didn’t care. I did not press the issue then but I think it is not right. In other reputable hotels, they would have probably tried to have some form of customer recovery or at least apologized. No, they really didn’t care. The pictures of the room in the app was also misleading as it showed balcony furniture that wasn’t there. Honestly if I had know the above I would have paid marginally more and booked the “hotel” side. Really disappointed with my choice. That said, you can’t beat the location of the hotel and the size of the rooms. The rooms/apartments are a little dated and my wifi wasn’t working initially (but they sent someone and fixed it in a jiffy as it was due to a faulty cable) but my husband loved the space. Housekeeping has also been really prompt and nice. Actually I have to say that the rest of the staff at the hotel (bellhop, housekeeping etc) were all really nice and made me feel at home and welcome. With the exception of the front desk. You can hear the vehicles horning outside most of the day but it adds to the charm cos it’s afterall HCMC.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Saigon, Owner at InterContinental Saigon Residences
Responded 4 weeks ago
Dear Lyo830, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. First and foremost, we would like to apologize for any inconvenience we may have caused you during your stay. Although we never want to learn that a guest has had a bad experience; comments such as yours allow us to take an honest look at our operations and make necessary improvements. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Daniel Solombrino Hotel & Residences Manager
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mjwebb12018 wrote a review Jul 2022
Melbourne, Australia60 contributions48 helpful votes
Stayed in June, booked the one bedroom with river view. They initially then placed me in another room, facing two buildings and without any river view. When I complained about this, they stated that they did not have any available river view rooms, I argued that this had been paid and booked in, shortly after a river view room was .. somehow available. Upon arrival in the room, it was immediately evident that it did not look like the pictures - there was no balcony furniture, missing chairs, no rug, no cushions, no decorations and completely bare. They made poor excuses for this and then stated that hotels “often don’t look like they do in the pictures” - to which I argued is actually not the case when it comes to 5 star hotels, and is false advertising. The response from management was poor and i elected to change hotels, as they stated they could not make the room up to be as it was in the pictures, as the furniture was “for show”, with a refund then agreed upon. I then checked out and moved to Mgallery Des Artes in District 3 which was amazing. I contacted Intercontinental to provide feedback to discuss the concerns around the brand damage which this hotel is causing, but never received a response. Will not trust to book in with an Intercontinental hotel again after this experience.
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Saigon, Owner at InterContinental Saigon Residences
Responded 4 weeks ago
Dear mjwebb12018, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. Please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We will share your feedback with our team and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Daniel Solombrino Hotel & Residences Manager
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Huong Giang P wrote a review May 2022
5 contributions1 helpful vote
Bad experience contacting a sales staff for conference room called Phat. Very slow in responding to email and guests inquiry. During the whole time communication, he never mentioned that the reference rooms are in the waiting list then only informed that all rooms were booked at 9pm in the evening after few reminds email Anyway very unprofessional comparison witth intercontinental Hanoi
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Saigon, Owner at InterContinental Saigon Residences
Responded May 8, 2022
Dear Huong Giang P, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. First and foremost, we would like to apologize for any inconvenience we may have caused you as well as the conference room booking process. Although we never want to learn that a guest has had a bad experience; comments such as yours allow us to take an honest look at our operations and make necessary improvements. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Daniel Solombrino Hotel & Residences Manager
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DAE UNG AN wrote a review May 2022
Vietnam4 contributions
Convenient transportation, fantastic and friendly staff, delicious and clean breakfast, good condition and modern rooms. Everything was perfect during the four nights spent in this residence. I want to visit with my family next time. Because the room I stayed in is the best condition for my family.
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Saigon, Owner at InterContinental Saigon Residences
Responded May 8, 2022
Dear _L4508TZ, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, Daniel Solombrino Hotel & Residences Manager
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Tatsuya K wrote a review May 2022
Singapore, Singapore2 contributions1 helpful vote
I am a regular stayer of the Hotel. The hotel is enough nice to call as 5 star hotel at all. The staffs are always tried to keep their hospitality. The restrant at 1st floor also nice taste with good glass wine. Also this residence side has Washing Machine with detergent, Kitchen, and big wardlorbs so that I feel always happy to have such facility since afte my tredmill and weight training (the facility here is also nice enough), I sweat a lots and I can wash my wears everyday.
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Date of stay: April 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Saigon, Owner at InterContinental Saigon Residences
Responded May 8, 2022
Dear 579tatsuyak, Thank you so much for your review of our Residences. We trust you had a comfortable stay with us. Our fully furnished Residences offer the latest audio-visual equipment, broadband internet connection, fully equipped kitchen, state-of-the-art fire and life safety systems and individually controlled air conditioning. We are very proud of our Residences and glad that you enjoyed your stay here. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, Daniel Solombrino Hotel & Residences Manager
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katherinehor wrote a review May 2022
Singapore, Singapore41 contributions61 helpful votes
Suddenly woken up at 2am with loud thudding music through the room floor. Someone having a crazy party upstairs but even after numerous calls to the reception nothing seems to be done except the music got louder 15 min later. WORST EXPERIENCE EVER. I did not pay top dollar to stay in a five-star establishment to lose sleep this way.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from InterContinental Saigon, Owner at InterContinental Saigon Residences
Responded May 8, 2022
Dear katherinehor, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to the noise issue. Rest assured that these issues will be looked into. We will share your feedback with our team and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Daniel Solombrino Hotel & Residences Manager
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Michael K wrote a review Jul 2020
Los Angeles, California146 contributions123 helpful votes
I have stayed in the Grand Hyatt, Le Meridian, New World etc. As a long stay property this is the best in Ho Chi Minh so far. This does not meam they can’t improve. They should on some points. As a Royal Ambassador to have my membership amenities and privleges cut to the bone under the excuse of being a “residence” is more than just irritating... mostly because all the other IHG Intercontinental residences everywhere ele I have stayed around the world did not do this. To their credit they did make some exceptions for me. But as I have stayed in this property over 200 days in the last 10 years and know all their staff I would expect at least that much accommodation. I will say it gets worse every visit though. I hope this trend doea not continue as I really like it there. Its also expensive, ... but does my whole stay warrant a 5 star review.... yes it does. Its the best location for business travelers in Ho chi minh. Its modern and connected to a very nice upscale mall and everyone speaks a good amount of english and the property is kept very clean and maintained very well.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from InterContinental Saigon, Owner at InterContinental Saigon Residences
Responded Jul 27, 2020
Dear MichaelK285, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. As we strive to provide the highest level of service everyday; we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, Daniel Solombrino Hotel Manager, InterContinental Saigon
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Rae wrote a review May 2020
Chicago, Illinois86 contributions35 helpful votes
My husband and I stayed at the InterContinental Residences Saigon in July of last year. We only stayed for one night as it was the jumping off point for the rest of our trip but that being said, the location was perfect! We could walk to a lot of great shops and restaurants and the hotel itself has a lot of amenities inside of it including a food court, shops, and a spa. The rooms were large (as these are the residences part) and had a balcony with a nice view of the city as well.
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Date of stay: July 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from InterContinental Saigon, Owner at InterContinental Saigon Residences
Responded Jul 21, 2020
Dear RaesRADTravels, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, Daniel Solombrino Hotel Manager, InterContinental Saigon
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PRICE RANGE
$154 - $221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental asiana saigon residences hotel ho chi minh city
FORMERLY KNOWN AS
InterContinental Asiana Saigon Residences
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
260
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Frequently Asked Questions about InterContinental Saigon Residences
Which popular attractions are close to InterContinental Saigon Residences?
Nearby attractions include Central Post Office (0.2 miles), Thuy Design House (0.3 miles), and Veritas Bespoke (0.2 miles).
What are some of the property amenities at InterContinental Saigon Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Saigon Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at InterContinental Saigon Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Saigon Residences?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Saigon Residences?
Conveniently located restaurants include Poke Saigon Ly Tu Trong, Italiani's Pizza, and Heart of Darkness Craft Brewery.
Are there opportunities to exercise at InterContinental Saigon Residences?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does InterContinental Saigon Residences have airport transportation?
Yes, InterContinental Saigon Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Saigon Residences?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Saigon Residences?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Saigon Residences offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.