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Norfolk Mansion

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88 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Melbourne, Australia
Level Contributor
191 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed January 1, 2016

Good sized 2 bed apartment with en suite, well supplied kitchen, if you can be bothered to cook with all the wonderful cafes and restaurants near by. Good sized balcony to sit and watch the traffic go by. Large living/dining area. We found the breakfast had many selections, both local and Western to suit all tastes and the staff there... More 

Helpful?
Thank 740Elly48
NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear 740Elly48, Thank you for your review of Norfolk Mansion, we are pleased that your enjoyed your stay. It’s great to hear that you enjoyed our breakfast and found the service staff collectively outstanding – I will be sure to pass on your good comments. Due to the festive season, we were fully booked in all of our apartments on... More 

Bengaluru (Bangalore), India
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 9, 2015 via mobile

We were in Ho Chi Minh city over Halloween week end. The hotel was conveniently located and there were plenty of restaurants and nightclubs at short distances from the hotel. The apartments were clean and well kept and security was adequate. The breakfast spread and pool facilities well kept and maintained. Recommend place for small groups travelling on holidays.

Helpful?
Thank Akhilkhanna
NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear Akhilkhanna, Thank you for choosing to stay at Norfolk Mansion and posting your review on Tripadvisor. We are pleased that you found our property conveniently located and enjoyed our services and facilities. We look forward to seeing you again during your next visit to Ho Chi Minh City. Kind Regards, Shane General Manager More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 4, 2015 via mobile

The service was very excellent and the people there respect is when they served us. I would recommend that big families stay here for a good rate per night. The buffet breakfast is okay for a good simple meal.This accommodation is suited with a gym and a large swimming pool. Note that there's a place by the swimming pool for... More 

Helpful?
Thank Ethan T
NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear Ethan T, Thank you very much for sharing your experience on Trip Advisor. I’m pleased that our facilities were to your liking and the staff provided attentive, respectful service throughout your stay. We hope to see you again when you next visit to Ho Chi Minh City! Kind Regards, Shane General Manager More 

Paris, France
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 24, 2015

Good service and the staff is very efficient and kind. The appartment is clean and large. The breakfast is average and we d'ont have a lot of choices. Nevertheless, the Shang Palace restaurant in the first floor is excellent and the chinese cooking may be the best at hochiminh city. The price of the room is expensive comparing with the... More 

Helpful?
Thank ATVu
NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear ATVu, Thank you for your review of Norfolk Mansion, we are pleased that your enjoyed your stay. We have recently welcomed a new Executive Chef and Food & Beverage Director at Shang Palace Chinese Restaurant, who are doing an outstanding job further raising the quality and standards of the restaurant. I am happy to hear you had a memorable... More 

Melbourne, Australia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 6, 2015

Huge, clean and super quiet. Very pleased to have chosen to stay at Norfolk Mansions on our first night in Vietnam. From the moment we were picked up at the airport (extra cost) complete with ice cold towels and water, to the very efficient check out staff our nights stay was impeccable. The two bedroom suites are massive and special... More 

Helpful?
Thank Jamie B
NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear Jamie, Thank you choosing to stay with us and posting your review on Trip Advisor. I’m glad to hear the size of our beds, bedrooms and apartments in general were to your liking - the layout of the apartments is ideal for families. We appreciate your feedback regarding all other aspects of your stay; it’s always great to hear... More 

1 review
5 of 5 stars Reviewed June 30, 2015

We've been traveling and staying in so many places. But I think this is the best Hotel/apartment thus far. I have so many good things to talk about this place. First, the rooms are just so roomy. Even with a king-size bed in each, there is still room to walk around. The dining and living rooms are also spacious. The... More 

Helpful?
Thank Doug N
NorfolkMGR, Manager at Norfolk Mansion, responded to this review

Dear Doug, We are very grateful for your comments and pleased to hear that you enjoyed our services, facilities and central location. I have shared your review with the staff, who are thrilled they were able to make your stay in Ho Chi Minh City a memorable one. Thank you for taking the time to review us on Tripadvisor -... More 

Sydney, New South Wales, Australia
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed April 15, 2015

We loved this place. Our apartment was so spacious and the second bathroom was such a bonus. There are some signs of being a little dated but the carpet seemed new, bathrooms fresh and everything very clean. There are hot and cold spas, steam room and a brilliant pool which we loved at the end of a big day out.... More 

Helpful?
Thank JennJan22
NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear JennJan22, Thank you very much for sharing your experience on Trip Advisor. It was a great pleasure meeting you ladies during your recent stay, I’m happy that you enjoyed your time with us. I’ll pass on your kind words to Mr. Truong and Mr. Danh, they are both exceptional staff members. We hope to see you again when you... More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 8, 2015

Norfolk Mansion has a clean and big space - the accommodations and necessities are good & sufficient. UNFORTUNATELY, for me, I stay here every once a month for a week (work matters) and the unfortunate experience I've received: 1) The room cleaners took my robe and I didn't notice that, when I was checking out they "accused" me and wanted... More 

Helpful?
1 Thank SJaneK
NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear SJaneK, I was surprised and disappointed to learn about your recent experiences at Norfolk Mansion, and appreciate you taking the time to meet me in person yesterday to discuss these issues. As a repeat guest, we value your feedback and are committed to changing your opinion about our service standards and overall impression of the property. Kind Regards, Shane... More 

Chicago, Illinois
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 10, 2015

I was skeptical of this concept, but it turned out to be fantastic. The service was excellent, and the accommodations are so good for traveling - a great pool, laundry right there (and the front desk was awesome about supplying us with laundry soap) and the location is terrific. We had a lovely view (13th floor) and two large balconies,... More 

Helpful?
Thank jencor2015
NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear Jencor2015, Thank you so much for staying at Norfolk Mansion and taking the time to share your feedback with Trip Advisors readers. We are pleased that we were able to contribute to making your family’s stay an enjoyable one and that you were impressed with our accommodation and services. Your feedback has been shared with the entire team, who... More 

Australia
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed January 25, 2015

I can not fault the service, from the front desk to the friendly security man at the entrance. We stayed in 313 for new years eve, and had a beautiful view of the fireworks. My friends who occupied 317, though had an unobscured view of the Saigon river and fireworks. Our two bedroom apartment is huge for HCMC standards. Main... More 

Helpful?
Thank TramTranTrails
NorfolkMGR, General Manager at Norfolk Mansion, responded to this review

Dear TramTranTrails, Thank you choosing to stay with us and posting your review on Trip Advisor. I’m pleased that your family and friends enjoyed your stay and you found our apartments spacious and comfortable – the fireworks this year were spectacular! We appreciate you feedback regarding our public laundry rooms, we have just finished re-painting our laundries and re-installing instructional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Conveniently located within walking distance to the city center, close to business destinations, famous landmarks, Norfolk Mansion is an oasis for rest and relaxation from the hustle and bustle of city life where you can truly relax and feel at home. ... more   less 

Additional Information about Norfolk Mansion

Address: 17-19-21 Ly Tu Trong Street, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $188 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Norfolk Mansion 5*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Agoda and Priceline so you can book your Norfolk Mansion reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Norfolk Mansion Hotel Ho Chi Minh City
Hotel Style:
#52 Luxury Hotel in Ho Chi Minh City
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