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Norfolk Mansion Saigon

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Norfolk Mansion Saigon
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117 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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Reviewed 1 week ago

Arriving at the hotel, I am pleasantly surprised to find a gorgeous interior matching its facade. The staff conversed well in English to my family and I, and was accommodating to my needs. The room which I was residing in offers sufficient WiFi coverage which functions stably enough. One quirk I had was that the gym was in a deplorable...

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Helpful?
Thank Helen L
NorfolkMGR, Manager at Norfolk Mansion Saigon, responded to this review

Dear Ms. helen Thank you very much for your recent stay at Norfolk Mansion and your precious comments on Trip Advisor. Our team is very delighted that you enjoyed our services and facilities. Hopefully, we will have a chance to bring our service to you again in the near future. On behalf of the Norfolk Mansion Team we wish you...

Florida
Reviewed 1 week ago via mobile

I had travelled to Vietnam numerous times over the years, usually staying at a different hotel each time. With that, I will be reviewing this hotel (apartment?) against the others of the same price range. Checking into the room, the reception I received was warm and helpful. I was greeted with a smile by the staff wherever I go. The...

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Helpful?
Thank JacobTreyston
Vivian L, Manager at Norfolk Mansion Saigon, responded to this review

Dear JacobTreyston, Thank you very much for choosing Norfolk Mansion, Saigon as your residence in Ho Chi Minh City; and also your valued time sharing your positive review as your feedback of experience is very important to us. We were delighted to read of your great stay with us during your time at the vibrant Saigon. Please let us know...

Reviewed 2 weeks ago via mobile

Avoid this place. The reviews, as well as their stock photos, are deceptive. A few things off the top of my head: 1) The service staff stalk you and behave in a creepy manner, as if the customer works for them. 2) We have mold growing in the closet and they dealt with mold by painting it over, so of...

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Helpful?
Thank Christopher C
Vivian L, Manager at Norfolk Mansion Saigon, responded to this review

Dear Christopher C, Firstly, we would like to thank you for taking the time to advise of your recent stay at Norfolk Mansion, Saigon. It is feedback like this very important to us in order to improve upon the service that we provide to our valued guests. We was very disappointed to read of your experience during your stay with...

Sydney, Australia
Reviewed 4 weeks ago via mobile

Very good location. The hotel is close to all the sightseeing. The room is very gorgeous. Staffs are so friendly and helpful. Love the swimming pools on the 2nd floor. So beautiful!! I so love my stay!!!!!!!Highly recommend!!!

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Helpful?
Thank Dobby127
Vivian L, Manager at Norfolk Mansion Saigon, responded to this review

Dear Dobby127, Thank you very much for choosing Norfolk Mansion as your residence in Ho Chi Minh City. It's our pleasure to hear that you have experienced a pleasant stay at Norfolk Mansion, Saigon. Should you have any further concerns, please feel free to contact us at mcm@norfolkgroup.com We look forward to serving you again at Norfolk Mansion Saigon soon....

Malaysia
Reviewed 4 weeks ago

extremely convenient location for the F&B attractions of Le Thanh Ton St, as well as for central Ho Chi Minh City service couldn't be more attentive, from the security guards to the reception, as well as the porters flats are very spacious, very well-maintained, and extremely well-cleaned - kitchen in the 2 bedroom apartment is well-equipped, although the fridge didn't...

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Helpful?
Thank WanderingGourmand
Vivian L, Manager at Norfolk Mansion Saigon, responded to this review

Dear WanderingGourmand, Thank you very much for your review of Norfolk Mansion as it is very important to us. We are delighted that you have enjoyed your confortable stay with us. However, we also apologize at your inconvenience regarding to the broken fridge issue. It will be our pleasure welcoming you back for your next trip in Ho Chi Minh...

Reviewed 4 weeks ago via mobile

Great location easy to access to famous local restaurants and lounges, city attractions. Love the sizable room and nice view. Staffs here are helpful and friendly. The outdoor pool located on 2nd floor is ideal relaxing. Just make my Bleisure trip couldn't be more prefect!!!

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Helpful?
Thank Kim M
Flemming N, General Manager at Norfolk Mansion Saigon, responded to this review

Dear Kim M, Thank you for your review. We are delighted that we have exceeded your expectations and we are looking forward to welcome you back to the #1 Serviced Apartment Hotel: NORFOLK MANSION. Should you have any questions and or concerns related to your recent stay, please email me at: gm@norfolkmansion.com.vn Thank you and best regards, Flemming Nielsen General...

Reviewed January 20, 2017

Have stayed in many hotels over the past few years but by far Norfolk Mansion is the best. was very surprised at my arrival - Norfolk Mansion is VERY nice and clean rooms. I enjoyed a comfortable 8 night stay, breakfast was wonderful with much choice and the staff were very friendly and welcoming. I am definitely looking to come...

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Helpful?
Thank Adina N
Flemming N, General Manager at Norfolk Mansion Saigon, responded to this review

Dear Adina N, Thank you for your review of Norfolk Mansion. We are delighted that we have exceeded your expectations and provided you with comfortable stay. We will be welcoming you back next year and please send me an email so we can be extra prepared as we enjoy pampering returning guests. You may email me at: gm@norfolkmansion.com.vn Thank you...

Denmark
Reviewed January 17, 2017 via mobile

We really enjoyed staying here for three nights. The staff was incredibly friendly, helpful and knowledgeable. Breakfast was lovely and the apartment very nice. Fitness and pool facilities were excellent and they provided pool/fitness towels. What's not to like?

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1Thank Vintherbottom
Flemming N, General Manager at Norfolk Mansion Saigon, responded to this review

Dear Vintherbottom, Thank you very much for choosing Norfolk Mansion as your favored Serviced Apartments Hotel and thank you for taking your time to write your review here on Tripadvisor. We are pleased that you and your family have had an excellent stay and we are looking forward to welcome you back on your next trip to the thrilling "Paris...

Reviewed January 16, 2017

Located in the heart of Saigon, close to local restaurants.The room was spacious & clean the service is absolutely execellent & spectacular pool side . Highly recommended this hotel & will be back next time

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Helpful?
Thank Wendy N
Flemming N, General Manager at Norfolk Mansion Saigon, responded to this review

Dear Wendy N, Thank you for your review, feedback from our guests are important to us. We are pleased that we have exceeded your expectations and happy that you've had a nice stay at the souths leading serviced apartments hotel: THE NORFOLK MANSION. We are looking forward to welcome you back on your next visit to Vietnam's supreme vacation destination:...

Reviewed January 14, 2017 via mobile

Recommend this hotel and wonderful place to stay.. Very clean and staff were excellent.. Certainly if I visit Vietnam again would defo stay there.. We were near city centre which was a great hub to visit the city features..Also close to local bars, restaurants and amenities.. Shopping centres and local markets within easy reach.. Although the traffic is crazy but...

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Helpful?
Thank Charles T
Flemming N, General Manager at Norfolk Mansion Saigon, responded to this review

Dear Charles T, Thank you for your review and thank you for choosing Norfolk Mansion as your preferred accommodation during your stay in Ho Chi Minh City. We are pleased to know that you all have enjoyed your time in Vietnam. We are looking forward to welcome you back on your next visit to our sizzling Saigon. Should you have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
Conveniently located within walking distance to the city center, close to business destinations, famous landmarks, Norfolk Mansion is an oasis for rest and relaxation from the hustle and bustle of city life where you can truly relax and feel at home. ... more   less 

Additional Information about Norfolk Mansion Saigon

Address: 17-19-21 Ly Tu Trong Street, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Price Range: $123 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Norfolk Mansion Saigon 5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Norfolk Mansion Hotel Ho Chi Minh City
Hotel Style:
#52 Luxury Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travelers have asked, with answers from Norfolk Mansion Saigon staff and other travelers.
1 question
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Questions? Get answers from Norfolk Mansion Saigon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The penthouse apartment was LUXURIOUS. The 3-bedroom apartment was well-equipped & clean. Great value for money!”
 of 5 bubbles kshantanayar, Jan 4, 2017 | Read review
“ask hotel to clean room”
 of 5 bubbles achang8888, Nov 22, 2016 | Read review
“Get higher floors with nice views. Ask for the river view.”
 of 5 bubbles Tammathy, Apr 10, 2016 | Read review
“If travelling with a family, take on the two bedroom suite and lose the kids amidst the huge spaces.”
 of 5 bubbles G6446QLjamieb, Jul 6, 2015 | Read review
“Rooms with balcony facing the hospital (Benh Vien Nhi Dong) have better view.”
 of 5 bubbles dougn569, Jun 30, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question