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Norfolk Mansion Saigon

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Traveler (78)
Room & Suite (238)
Dining (62)
Overview
  • Excellent67%
  • Very good26%
  • Average4%
  • Poor2%
  • Terrible1%
Travelers talk about
“laundry room”(5 reviews)
“family travel”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
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Reviews (182)
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152 results
Traveler rating
99
39
7
5
2
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Time of year
LanguageEnglish
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99
39
7
5
2
Show reviews that mention
All reviewsbedroom apartmentlaundry roomfamily travelfully equipped gymlarge swimming poolmain bedroomenjoyed staying herefull kitchenpeople's committeeonly stayed one nightnice balconyvincom centrewasher dryersteam roomfamily martan extra bedstandard hotel
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1 - 5 of 152 reviews
Reviewed 1 week ago

Stayed 1 night with family at Norfolk Mansion and thought it was fantastic. Would highly recommend staying there, we had a 3 bedroom apartment which was huge. Staff were wonderful and kids also enjoyed the pool.More

Thank gilbertroad3079
Response from NorfolkMansion, Guest Relations Officer at Norfolk Mansion SaigonResponded 5 days ago

Dear gilbertroad3079, Thank you for your wonderful comments. We are delighted to read that you and your family enjoyed our spacious apartment and experiences, we do our best to get all our guest happy & enjoying a great moment at Norfolk Mansion. Look forward to...More

Reviewed 1 week ago

The hotel is located in a vibrant part of Ho Chi Minh with many restaurants and bars in the direct neighbourhood. The hotel offers decent rooms, a decent swimming pool and a good breakfast. The personnel was friendly, helpful and welcoming. And the manager is...More

Thank JvdB1975
Response from NorfolkMansion, Guest Relations Officer at Norfolk Mansion SaigonResponded 1 week ago

Dear JvdB1975, It was a pleasure for us to accommodate your stay and we thank you for taking the time to share this warm review. We are glad that you were impressed with our location, experiences, breakfast, and fabulous people. Do let us know in...More

Reviewed 2 weeks ago via mobile

Arrived with 3 people. The water here in Vietnam costs 13 cents a bottle . They ration to one a day per person. We drank our first on arrival it's 34 degrees, asked for another and they said we can't have one. Paid over 200...More

1  Thank Jason S
Response from NorfolkMansion, Guest Relations Officer at Norfolk Mansion SaigonResponded 2 weeks ago

Dear Jason S, Thank you for choosing Norfolk Mansion for your two stays while visiting in Ho Chi Minh city. I was disappointed to read your review from this morning regarding your request last night as we look to provide appropriate items for all of...More

Reviewed 5 weeks ago

We stayed in a two bedroom suite for the week in Ho Chi Minh and we found it to be pleasant/clean and the customer service was impeccable, nothing was too much for the staff and felt like they sincerely had our best interest at all...More

2  Thank Bay N
Response from NorfolkMansion, Guest Relations Officer at Norfolk Mansion SaigonResponded 4 weeks ago

Dear Bay N, We are so delighted to read that you and your family enjoyed your stay with us and that our central location and room space made your stay more enjoyable. Great that you were pleased with our friendly staff as well. We appreciate...More

Reviewed July 9, 2018

Very please with facilities. Two bedrooms,(one king). Two bathrooms, kitchenette, dining and living rooms. Extremely comfortable and economical, Located next to great Chinese restaurant. Very pleasant stay.More

Thank harryfono57
Response from NorfolkMansion, Ms. Vuong Bui Ngoc Bich Guest Relations Officer at Norfolk Mansion SaigonResponded July 11, 2018

Dear harryfono57, Thank you very much for your review of Norfolk Mansion as it is very important to us. We are delighted that you have enjoyed your comfortable experience with us including Shang Palace Restaurant. We appreciate your positive comments of “Great accomodations” and we...More

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Center with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Hot Tub
Details
Price range
$118 - $177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$118 - $177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (78)
Room & Suite (238)
Dining (62)
Pool & Beach (17)
Amenities (49)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Roger D
June 25, 2018|
AnswerShow all 3 answers
Response from NorfolkMansion | Property representative |
Hello Mr. Roger D, Warm greeting from Norfolk Mansion! Our check in time is 2pm and check out is 12am, the front desk is also working 24 hours. Should you need any further information, please let us know.
1
Vote
Google Translation
Suzanne L
May 3, 2017|
Answer
Response from NorfolkMGR | Property representative |
Dear Ms. Suzanne, Thanks for your consideration on Norfolk Mansion and sorry for late feedback to you. You can make a reservation for 1 week stay or even 1 night stay at Norfolk Mansion. With 10 people, you can book 2... More
0
Votes
dotsharp
May 2, 2017|
AnswerShow all 6 answers
Response from kmackellar | Reviewed this property |
Hi We were lucky enough to get upgraded to three bedroom even though we booked two bedroom. Main room huge king size with ensuite, second room king single , third room double bed could have been queen not sure they shared... More
1
Vote
Room Tips
"High room with balcony...book hotel frontage side as the apartments at the rear only have a view of the..."
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"Odd number rooms might be quieter than even number rooms, but the view isn't as good"
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"High floor balconies offer better and cooler fresh airflow."
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"Best local street breakfast outside (In the morning 6 - 9.30am) especially the Banh Mi (french bread..."
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