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Oriental Suites Hotel & Spa

58 Hang Dao Street Hoan Kiem District, Hanoi Vietnam
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Traveler (937)
Panoramas (6)
Room & Suite (378)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#26 of 1,276 hotels in Hanoi
Travelers' Choice
In a great hotel, different things make different properties outstanding. Although Hanoi has a range of hotels to stay, choosing the great hotel that values your money is not an easy task. Serenade – our hotel will be your ideal choice during your time staying in Hanoi. The reason why we can confident like this because we operate our hotel based on three simple criteria: “comfort, courtesy and cleanliness”, which is shown clearly through our service. Our hotel is proud to be one of the best stylist and charming luxury boutique hotels in Hanoi Old Quarter. With the eight handsome stories of building, it has total 45 graceful and tastefully decorated rooms and surely will give you have comfortable feelings. Ideally situated along the Old Quarter Street, from the hotel it just takes you a few minutes walk or drive to restaurants, commercial centre and souvenir shops - everything from the genuine old-time general stores to the sleekest of modern shopping complexes to the unique boutiques and specialty traditional Vietnamese souvenirs. The Serenade is skillfully designed and by far is the finest choice of accommodation for visitors, especially those who wish to be pampered during their holiday and want to have strange feelings - away from home – as the main purpose when you travel. Serenade, in short, appeals to a wide range of tastes and offers everyone some of the real joys through small touches. You can explore the paradise on ground by being the guest of a splendid room, or being "fishman" in a charming bathroom, trying out at a unique restaurant, and enjoy good quality sauna, massage service. All will delight your holiday during your stay here.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
24-hour security
24-hour check-in
Express check-in / check-out
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Taxi service
Couples massage
Foot massage
Full body massage
Head massage
Currency exchange
Non-smoking hotel
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
2834Reviews25Q+A100Room tips
Traveler rating
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Popular mentions
Karen Williams wrote a review Jan 2021
2 contributions4 helpful votes
We had a great stay at Silverland Yen Hotel. The room was very clean and spacious and the rooftop pool/bar was a great place to relax after a busy day exploring Ho Chi Minh's District 1. Breakfast was good and the complimentary afternoon tea was a really nice touch. Staff were all excellent and really helpful. This hotel is very well located with Ben Thanh Market at the end of the street and central Notre Dame Cathedral area around 5-10 minute walk. Highly recommend.
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Date of stay: June 2020
2 Helpful votes
EasyBob wrote a review Apr 2020
England221 contributions125 helpful votes
This hotel couldn't be situated in a better location! It is a quaint little boutique hotel located in the old French Quarter. Everything is within walking distance. The lake, Train Street, Beer Street, lots of restaurants, tourist places, you name it. All the hustle bustle of Hanoi as soon as you step out of the front door. And inside, peace and quiet, lovely hotel staff, very friendly always greeting you with a smile. Breakfast is included, and very good too. The rooms may not have outside facing windows, but they were clean and comfy. We did not have any complaints. From all the hotels we stayed in during our tour, this one was the best!
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Date of stay: February 2020
2 Helpful votes
Keshvi wrote a review Mar 2020
London, United Kingdom1 contribution2 helpful votes
I had a wonderful stay at the OSH in Hanoi. I was staying by myself, and the hotel staff took great care of me (particularly Sarah) - giving me tips for avoiding pickpockets, helping me to cross the road to a taxi and even packing me a snack when I had to leave early to catch my flight and miss breakfast. I would thoroughly recommend staying here.
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Date of stay: September 2019
Sleep Quality
2 Helpful votes
Chicagofoody wrote a review Mar 2020
Savannah, Georgia6 contributions14 helpful votes
Oriental Hotel, Spa & Suites in the Old Quarter was a fabulous find! From the moment you walk through the door the customer service is top notch! The staff is welcoming, accommodating and English speaking. The free breakfast buffet and to order is all you need to make it through your day exploring the sights and sounds of Hanoi. I used the spa for a 90 min. hot stone massage. The spa was clean and the service beyond my expectations. A definite “must do” if time permits! Service, location, get my 5 star rating!
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Date of stay: March 2020
Sleep Quality
Room Tip: All floors and rooms away from the front of the hotel which would be overlooking the night market...
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2 Helpful votes
Zarsy wrote a review Mar 2020
Coolangatta, Australia8 contributions18 helpful votes
This hotel is a must. The location is PERFECT, bars/restaurant/ tourist activity all within a short walk. Everything you need is right here. I could not fault the staff of this hotel who go above and beyond to ensure you have the perfect stay. I recommend spending the little extra and getting a room with a window as I stayed in both of the room types and the window option is massive with the biggest king bed I have ever seen. Words can not describe the staff of this hotel, Thomas the hotel manager is a true asset and his team follow suit. No task is too big for them and they will do everything in their power to ensure you have a wonderful time in Vietnam. The hotel is tall and small but so are all the buildings in that area. The rooms are very clean and nice and I would recommend this hotel to anyone I know. I loved this hotel so much I stayed 3 different times on my tour of Vietnam. Thank you to Thomas and all the team for everything they did for us and our wonderful stay in your hotel. I will remember your kindness always.
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Date of stay: March 2020
2 Helpful votes
$47 - $93 (Based on Average Rates for a Standard Room)
serenade hotel hanoi
Serenade Hotel
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Frequently Asked Questions about Oriental Suites Hotel & Spa
Which popular attractions are close to Oriental Suites Hotel & Spa?
Nearby attractions include Old Quarter (0.3 miles), Lake of the Restored Sword (Hoan Kiem Lake) (0.3 miles), and Thang Long Water Puppet (0.2 miles).
What are some of the property amenities at Oriental Suites Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Oriental Suites Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Oriental Suites Hotel & Spa?
Conveniently located restaurants include Hoang Cuisine, Era Restaurant, and Hoang's Restaurant.
Does Oriental Suites Hotel & Spa have an airport shuttle?
Yes, Oriental Suites Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Oriental Suites Hotel & Spa located near the city center?
Yes, it is 0.09 miles away from the center of Hanoi.
Are any cleaning services offered at Oriental Suites Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Oriental Suites Hotel & Spa?
Many travelers enjoy visiting Temple of Literature & National University (1.1 miles), Hoa Lo Prison (0.6 miles), and Presidential Palace Historical Site (1.1 miles).
Is Oriental Suites Hotel & Spa accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.