We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Oriental Suites Hotel & Spa

Save
Share
58 Hang Dao Street Hoan Kiem District, Hanoi Vietnam
E-mail hotel
Lowest prices for your stay
Travelocity
Orbitz.com
Trip.com
$51
$47
View Deal
SAVE $4
Booking.com
lovevacations
Hotels.com$51
View all 9 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (938)
360
Panoramas (6)
Room & Suite (367)

About

#37 of 1,046 hotels in Hanoi
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
In a great hotel, different things make different properties outstanding. Although Hanoi has a range of hotels to stay, choosing the great hotel that values your money is not an easy task. Serenade – our hotel will be your ideal choice during your time staying in Hanoi. The reason why we can confident like this because we operate our hotel based on three simple criteria: “comfort, courtesy and cleanliness”, which is shown clearly through our service. Our hotel is proud to be one of the best stylist and charming luxury boutique hotels in Hanoi Old Quarter. With the eight handsome stories of building, it has total 45 graceful and tastefully decorated rooms and surely will give you have comfortable feelings. Ideally situated along the Old Quarter Street, from the hotel it just takes you a few minutes walk or drive to restaurants, commercial centre and souvenir shops - everything from the genuine old-time general stores to the sleekest of modern shopping complexes to the unique boutiques and specialty traditional Vietnamese souvenirs. The Serenade is skillfully designed and by far is the finest choice of accommodation for visitors, especially those who wish to be pampered during their holiday and want to have strange feelings - away from home – as the main purpose when you travel. Serenade, in short, appeals to a wide range of tastes and offers everyone some of the real joys through small touches. You can explore the paradise on ground by being the guest of a splendid room, or being "fishman" in a charming bathroom, trying out at a unique restaurant, and enjoy good quality sauna, massage service. All will delight your holiday during your stay here.
Read more
Room & Suite (367)367
Full view
Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Spa
24-hour security
Concierge
24-hour check-in
Express check-in / check-out
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Taxi service
Couples massage
Foot massage
Full body massage
Head massage
Currency exchange
Non-smoking hotel
Doorperson
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
Vietnamese
2,835Reviews25Q+A100Room tips
Traveler rating
  • 2,648
  • 159
  • 23
  • 5
  • 0
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
EasyBob wrote a review Apr 2020
England220 contributions82 helpful votes
This hotel couldn't be situated in a better location! It is a quaint little boutique hotel located in the old French Quarter. Everything is within walking distance. The lake, Train Street, Beer Street, lots of restaurants, tourist places, you name it. All the hustle bustle of Hanoi as soon as you step out of the front door. And inside, peace and quiet, lovely hotel staff, very friendly always greeting you with a smile. Breakfast is included, and very good too. The rooms may not have outside facing windows, but they were clean and comfy. We did not have any complaints. From all the hotels we stayed in during our tour, this one was the best!
Read more
Date of stay: February 2020
Rooms
Cleanliness
Service
Helpful
Share
Keshvi wrote a review Mar 2020
London, United Kingdom1 contribution
I had a wonderful stay at the OSH in Hanoi. I was staying by myself, and the hotel staff took great care of me (particularly Sarah) - giving me tips for avoiding pickpockets, helping me to cross the road to a taxi and even packing me a snack when I had to leave early to catch my flight and miss breakfast. I would thoroughly recommend staying here.
Read more
Date of stay: September 2019
Rooms
Service
Sleep Quality
Helpful
Share
Chicagofoody wrote a review Mar 2020
Savannah, Georgia6 contributions2 helpful votes
Oriental Hotel, Spa & Suites in the Old Quarter was a fabulous find! From the moment you walk through the door the customer service is top notch! The staff is welcoming, accommodating and English speaking. The free breakfast buffet and to order is all you need to make it through your day exploring the sights and sounds of Hanoi. I used the spa for a 90 min. hot stone massage. The spa was clean and the service beyond my expectations. A definite “must do” if time permits! Service, location, get my 5 star rating!
Read more
Date of stay: March 2020
Value
Service
Sleep Quality
Room Tip: All floors and rooms away from the front of the hotel which would be overlooking the night market...
See more room tips
Helpful
Share
Zarsy wrote a review Mar 2020
Coolangatta, Australia8 contributions2 helpful votes
This hotel is a must. The location is PERFECT, bars/restaurant/ tourist activity all within a short walk. Everything you need is right here. I could not fault the staff of this hotel who go above and beyond to ensure you have the perfect stay. I recommend spending the little extra and getting a room with a window as I stayed in both of the room types and the window option is massive with the biggest king bed I have ever seen. Words can not describe the staff of this hotel, Thomas the hotel manager is a true asset and his team follow suit. No task is too big for them and they will do everything in their power to ensure you have a wonderful time in Vietnam. The hotel is tall and small but so are all the buildings in that area. The rooms are very clean and nice and I would recommend this hotel to anyone I know. I loved this hotel so much I stayed 3 different times on my tour of Vietnam. Thank you to Thomas and all the team for everything they did for us and our wonderful stay in your hotel. I will remember your kindness always.
Read more
Date of stay: March 2020
Value
Service
Helpful
Share
Jake H wrote a review Mar 2020
Missoula, Montana2 contributions
This hotel is in a fabulous location to see Hanoi! The hotel is a real gem with an exceptional staff! The manager Thomas was amazing at making our stay as enjoyable as possible! The breakfast was fantastic as well. I highly recommend this hotel!
Read more
Date of stay: March 2020Trip type: Traveled as a couple
Helpful
Share
Previous
PRICE RANGE
$47 - $93 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
serenade hotel hanoi
FORMERLY KNOWN AS
Serenade Hotel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
48
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Oriental Suites Hotel & Spa
Which popular attractions are close to Oriental Suites Hotel & Spa?
Nearby attractions include Old Quarter (0.3 miles), Lake of the Restored Sword (Hoan Kiem Lake) (0.3 miles), and Thang Long Water Puppet (0.2 miles).
What are some of the property amenities at Oriental Suites Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Oriental Suites Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Oriental Suites Hotel & Spa?
Conveniently located restaurants include Essence Restaurant, Hoang Cuisine, and Era Restaurant.
Does Oriental Suites Hotel & Spa have an airport shuttle?
Yes, Oriental Suites Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Oriental Suites Hotel & Spa located near the city center?
Yes, it is 0.09 miles away from the center of Hanoi.
Are any cleaning services offered at Oriental Suites Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Oriental Suites Hotel & Spa?
Many travelers enjoy visiting Temple of Literature & National University (1.1 miles), Hoa Lo Prison (0.6 miles), and Presidential Palace Historical Site (1.1 miles).
Is Oriental Suites Hotel & Spa accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.