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Kangaroo Hotel

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367 Reviews from our TripAdvisor Community

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Showing 287: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

I stayed there 3 days, the staff very nice. Room clean and quite. Good breakfast. I booked ha LOng bay and SaPa also from there, I think everything ok. I would lie to recommend you come here, and stay with the room higher than a litte bit, it help you sleep well.

Helpful?
Thank Nina N
Dublin, Ireland
1 review
5 of 5 stars Reviewed 1 week ago

The staff were so helpful and accommodating in this hostel, booked our sapa and halong bay tours and kept our large luggage for us. The beds are v comfy, wifi was excellent and the shower facilities were great, hot and clean. Very impressed with this hostel, a little bit of luxury on a shoestring budget. Thanks for the great stay.

Helpful?
Thank SarahCEdwards89
Hà Nội
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed there 1 week, staff is very nice , Anna helped me booked tour halong bay and sapa with the price cheaper but really good tours. The breakfast simple, but enough for me. Room very clean and quite. I want to recommend you if you visit vietnam

Helpful?
Thank Anika N
Budapest, Hungary
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff was really kind and helpful. They spoke good English and were always ready to help. The room was clean and perfectly fine for the price. We only had one problem with the air conditioning, but after telling them, it was shortly fixed for us. Their laundry service was also very neat.

Helpful?
Thank CCintia
Worcester, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Friendliest staff in Asia. Very helpful and honest, all staff smile and speak to you which is pretty rare here. Breakfast is good and included in the room price. Good size room that is cleaned every day. Central location. Would definitely stay again.

Helpful?
1 Thank randle328
Rome, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016

We have been in this hotel twice. That's because staff is extremely helpful and kind, room are both comfortable and welcoming, and food is delicious. We want to thank you Linh for your help. We hope to see you all again in the future! Eleonora & Giuliano (Italy)

Helpful?
1 Thank eleonoraspesso1993
Fremantle, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 21, 2016 via mobile

Staff here are welcoming and very helpful, they made us feel right at home. The room was not amazing but it was what we expected to pay for such a cheap price. Booking a sleeper bus to our next destination was easy to do through the staff here too, they had it all ready for us when we came back,... More 

Helpful?
Thank Jessinator3
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2016 via mobile

Kangaroo Hotel was recommended to us upon arriving in Hanoi and after staying there for about a week, we too strongly recommend the hotel to others! What was most special about our stay was the hospitality and willingness of staff to help us. While Kangaroo Hotel assist in arranging tours around Vietnam e.g. Halong bay, Sapa, Ninh Binh etc. they... More 

Helpful?
1 Thank mildred101
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2016 via mobile

We stayed (4 people) at this hotel for 3nights and we can highly recommend this place!! Staff helped us with organizing our trip to Halong Bay and homestay in Hao Thao (close to Sapa) and they offerred us better price then somewhere else. Its possible also wash clothing, transfer from airport and good wifi! Good service for good money! Thanks... More 

Helpful?
1 Thank Petra J
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2016 via mobile

We arrived in Hanoi late afternoon checked in nice and easy hassle free. We were asked of our plans and tue staff were amazingly helpful english was good and our means of transport was blught and sorted for us at a great price. This hotel might be cheap but the service is where your getting value for money. Oh and... More 

Helpful?
1 Thank Alex G
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Warmly welcome to Hanoi Kangaroo Hostel!The Hanoi Kangaroo Hotel is located in the old quarter of Hanoi and is situated close to all of the popular attractions like:Hoan Kiem Lake, the Daily market( Dong Xuan market) and night market. All rooms have modern facilitiesThe guests may chose single room, triple room, double or twin room with the very good price. Super Promotion: Free taxi pick up airport for all bookings at least 2nights staying in out hotel.For the convenience of our guests, we also offer tourism services on demand and our knowledgeable staff can provide no-obligation information on tour options and make booking arrangements for Halong Bay, Sapa, Hoalu, Tamcoc, the Perfume Pagoda, City tours, Mai Chau, Hoa Binh or customized private tours to most regional destinations. Our staff can also help our guests with flight, train and bus bookings as well as visa extensions. All the rooms are clean, comfortable and spacious. They have hot water 24 hours, cable TV, and clean bathrooms.All rooms feature air conditioning, with free wifi throughout, and free internet computers in the Lobby.Our friendly staff always willing to help you with any travel request and recommend to you the good service to beyond your expectaions.With all friendly and enthusiam, We hope you have the most sweet memories and unforgetable trip in Viet Nam! ... more   less 

Additional Information about Kangaroo Hotel

Address: 71 Hang Luoc | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $11 - $17 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Kangaroo Hotel 2*
Number of rooms: 10
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