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    InterContinental Hanoi Westlake

    5 Tu Hoa street | Tay Ho District, Hanoi 10000, Vietnam
    +1 877-859-5095
    Hotel website
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    Lowest prices for your stay
    10/29/201710/30/2017
    1 room, 2 adults, 0 children
    Savings alert: 20% below average rate

    The price you found is 20% lower than this hotel's average rate of $134/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    $107$164
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    Traveler (2264)
    Room & Suite (608)
    Dining (273)
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    Overview
    • Excellent58%
    • Very good31%
    • Average8%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “sunset bar” (242 reviews)
    “main building” (126 reviews)
    “west lake” (186 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Sheraton Hanoi Hotel
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    Rooms
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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    Reviews (2,336)
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    851 - 855 of 1,756 reviews

    Reviewed December 20, 2014 via mobile

    We had booked 2 interconnecting rooms on the second floor of the main hotel, with views of the pool and lake. Good rooms, comfortable beds and superb bathrooms. Found the rooms noisy between the porters moving bags from the rooms on our floor, people walking...More

    Thank Hayles7
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded December 26, 2014

    Dear Hayles 7, Thank you for writing a review about your recent stay with us. I am happy to know that you like our room, our breakfast and the team looked after you. I agree with you that the hotel has unique design which we...More

    Reviewed December 20, 2014

    I treated myself to 25 hours of luxury after a rough and tumble vacation filled with hostels, boats and night trains. I was a little worried because of another review I'd read. The writer said that they were treated poorly because they'd used points. I'm...More

    Thank L0vejones
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded December 26, 2014

    Dear L0vejones, Thank you for choosing InterContinental Hanoi Westlake. It is always a delight to know that our hotel has made an enjoyable and memorable part of your experience in Hanoi. We are very much looking forward to welcoming you back in the near future....More

    Reviewed December 18, 2014

    Great hotel with good location. Too much emphasis put on upsell at check-in, do not pay extra for wifi, just sign up for club membership and get free wifi during stay. Sunset bar is wonderful and peaceful. Itialian restaurant was less the expected, atmosphere and...More

    Thank 665dennisi
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded December 23, 2014

    Dear 665dennisi , Thank you so much for taking time to give us your feedback. It is great to know that you enjoyed your stay with us. Our hotel situated uniquely on the surreal West Lake of Hanoi, offering our guests not only great views...More

    Reviewed December 18, 2014

    Over the last 4 months, I have visited the InterCons in HCMC, Hanoi, Phnom Penh, Kuala Lumpur, Jakarta, Singapore, and "The Strings" in Tokyo. Hanoi Westlake is an average InterCon. Not spectacular, and leanings towards a mediocre experience. Cons: - Before arrival, the manager sent...More

    Thank Sergio1970s
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded December 23, 2014

    Dear Sergio1970s, I appreciate your taking time to advise us of your dissatisfaction, which is the first step towards improvement of our service. Please accept my sincere apologies for the inconvenience this must have caused you. Every effort is made to ensure that our Guests...More

    Reviewed December 18, 2014 via mobile

    Great location,well maintain, great service and facilities. Good restaurants near by as well tourist hangouts! Had a room by the lake....everybody was saying that is much more enjoyable in the summer! Not as cheap or modern as the other great hotels that started in the...More

    Thank potamos
    Response from G_Manager-ICH, Manager at InterContinental Hanoi WestlakeResponded December 23, 2014

    Dear potamos, It is great to receive positive feedback from our guests. Thank you for your great comments. InterContinental Hanoi Westlake doesnot offer the guests a surreal resort feeling in the middle of the busy Hanoi only with its unique location, but also with its...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • $124 - $285 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Business Hotel in Hanoi
    • #14 Luxury Hotel in Hanoi
    • #27 Family Hotel in Hanoi
    • #36 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 318
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Ctrip TA, Agoda, Hotels.com, TripOnline SA, Cancelon, Orbitz, Travelocity, Hotwire, HotelQuickly and getaroom.com so you can book your InterContinental Hanoi Westlake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Intercontinental Hanoi Westlake Hotel Hanoi
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    Traveler (2264)
    Room & Suite (608)
    Dining (273)
    Pool & Beach (87)
    Hotel & Grounds (1543)
    Bathroom (86)
    Family and Play Areas (23)
    Business Center & Event Rooms (16)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    Maison de Tet Decor
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    .14 miles away
    Nearby Attractions
    Yakushi Center
    115 reviews
    .25 miles away
    Hoa Fashion
    60 reviews
    .22 miles away
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    .26 miles away
    Ms Dzung's Massage
    50 reviews
    .31 miles away
    Ask a question
    Questions & Answers
    roland540
    October 15, 2017|
    Answer
    Response from Justin W | Reviewed this property |
    They are two different sections of the city. The French Quarter is more of a luxury tourist spot where all the best hotels, shops and restaurants are located. This was the domain of the French during colonization. Now it is... More
    2
    Votes
    4cheerysmile
    October 13, 2017|
    AnswerShow all 6 answers
    Response from Van Can Q | Reviewed this property |
    suggest to download the app Grab. Cheaper, reliable and efficient. usually, you got a car within 10 to 15mn. It cost me Vnd196k, around USD9 from the hotel to airport. It took around 30mn to get to airport. I actually always... More
    0
    Votes
    Muraoka
    April 17, 2017|
    AnswerShow all 6 answers
    Response from G_HotelManager_ICH | Property representative |
    Dear Muraoka, Greetings from InterContinental Hanoi Westlake. Please be informed that the taxi from airport to our hotel cost approximately VND450,000 ~ US$20,00 per way as it run by meter. Also, you could book hotel's... More
    0
    Votes
    Room Tips
    "Upgrade to their water pavilion. Trust me, your stay would be a lot more special."
    Read review
    "Overwater panoramic view"
    Read review
    "Over water view rooms, especially those on the ground floor are worth your while. Enjoy!"
    Read review
    "Ask for a sunset view!"
    Read review
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