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InterContinental Hanoi Westlake

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Traveler (2608)
Room & Suite (803)
Dining (342)
Overview
Hotel website
5 Tu Hoa street Tay Ho District, Hanoi 10000 Vietnam See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from InterContinental Hanoi Westlake
Special Offer: Book Direct and Save
Hotel deals
Reviews (2,584)
Filter reviews
1,929 results
Traveler rating
1,089
592
156
58
34
Traveler type
Time of year
LanguageEnglish
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1,089
592
156
58
34
Show reviews that mention
All reviewssunset barmain buildingwest lakesaigon restaurantcafe du lacthe club loungelake viewpillow menuold quarterbeautiful hotela short taxi ridebreakfast buffetthe hustle and bustlefive star hotelupgraded to a suiterooms are largebusy city
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1 - 5 of 1,929 reviews
Reviewed 2 days ago via mobile

The hotel is lovely, with rooms on the lake. Our bathroom was large and very nice with a big bath, separate shower and double basins. The buffet breakfast is good with a large range and juice bar. Loved the quiet pool.More

Thank Joanna H
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 2 days ago

Dear Joanna H, Thank you very much for your comment. I am glad you enjoyed the unique resort feel that InterContinental Hanoi Westlake provides – away from the hustle and bustle of Hanoi as well as our sumptuous breakfast. Thanks again for choosing InterContinental Hanoi...More

Hotel's Favorite
Reviewed 1 week ago

We stayed at the Westlake for 2 nights when we first arrived in Hanoi, and again when we returned from Halong Bay. And I can thoroughly recommend it. The staff were absolutely amazing, and the hotel is excellent with a great position on/over the Lake....More

Thank Max98
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 1 week ago

Dear Max98m, Thank you for your comments from your recent stay at InterContinental Hanoi Westlake. I am very happy that you enjoyed stay with us and our team can make your great experience. Your compliment about our staff is really encouraging us very much. I...More

Reviewed 3 days ago

Excellent hotel and very nice views. Staff were very pleasant and helpful. Breakfast buffet was varied and very good quality.Rooms were spacious , clean and well presented.Very close to many attractionsMore

Thank Craig M
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 2 days ago

Dear Craig M, Thank you for your recommendation. I am very glad to know that InterContinental Hanoi Westlake made an enjoyable and memorable part of your experience in Hanoi. We always aim to offer the best assistance whenever our guests are in need. I hope...More

Reviewed 4 days ago

Very disappointed in the room, particularly after the high standard rooms booked by Avalon in at least 6 other hotels in Vietnam and Cambodia. Firstly, there were 2 power points, one of which was broken. A power board was then supplied. There was no water...More

Thank marief630
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 3 days ago

Dear marief630, Thank you for your recent correspondence regarding InterContinental Hanoi Westlake. We appreciate you taking the time to make us aware of your experience during your recent stay. It is a great pleasure to know that you enjoyed our buffet breakfast and our staff...More

Reviewed 5 days ago via mobile

I stayed six nights here and all the related amenities were as expected : I.e. Club Lounge Massage Services Dining Rooms , etc. This location does require taxi, limo or “ Grab” service. Nothing is really within walking distance. The good news is all transportation...More

Thank george60898
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 3 days ago

Dear george60898, It is always a great pleasure for me to know that you had a great experience during your stay with us. It is great to hear that you enjoyed our service at Club lounge, spa and the room as well as our unique...More

View more reviews
About
Description
The new InterContinental Westlake Hanoi overlooks the 800-year-old Golden Lotus Pagoda on Hanoi's largest lake. It is the only hotel in Vietnam to be featured on Condé Nast Traveler s 2008 Hot List, garnering the ...More honour for a sublime waterfront locale. The historic city centre is within a 10-minute ride, as is a wide range of shopping and cultural venues. The hotel is just 40 minutes by taxi from Noi Bai International Airport. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
318
Price range
$139 - $234 (Based on Average Rates for a Standard Room)
Also Known As
Intercontinental Hanoi Westlake Hotel Hanoi
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
318
Price range
$139 - $234 (Based on Average Rates for a Standard Room)
Also Known As
Intercontinental Hanoi Westlake Hotel Hanoi
Location
Vietnam > Hanoi
Photos
Traveler (2,608)
Room & Suite (803)
Dining (342)
Pool & Beach (108)
Amenities (52)
Family and Play Areas (24)
Business Center & Event Rooms (22)
Nearby
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Nearby AttractionsSee all 1,874 attractions in Hanoi
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Ms Dzung's Massage
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Questions & Answers
Ask a question
ramezelderiny
March 17, 2018|
AnswerShow all 4 answers
Response from G_HotelManager_ICH | Property representative |
Hi, We have travel desk office behind hotel lobby. We always encourage our guests to book in advance to make sure we can arrange a trip that fits your schedule. I try to give you the email address of our travel desk by... More
0
Votes
TMicahT9
February 16, 2018|
AnswerShow all 4 answers
Response from roland540 | Reviewed this property |
I believe your wife should be able to enjoy your elite status with IHG..this hotel is flexible to its members, try booking direct through IHG website. And enquire your request through email with your booking reference, you... More
1
Vote
Gardendog
January 21, 2018|
AnswerShow all 9 answers
Response from yunoos | Reviewed this property |
Yes the bathrooms do have
1
Vote
Room Tips
"Lovely rooms on the water"
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"nice quiet view, away from the noisy old quarters"
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"Air conditioning problem"
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"Take the rooms on the water. They are worth the upgrade"
Read review
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