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InterContinental Hanoi Westlake

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Traveler (2614)
Room & Suite (804)
Dining (342)
Overview
Hotel website
5 Tu Hoa street Tay Ho District, Hanoi 10000 Vietnam See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from InterContinental Hanoi Westlake
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Rooms
Oct 7Oct 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,588)
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1,931 results
Traveler rating
1,090
593
156
58
34
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LanguageEnglish
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1,090
593
156
58
34
Show reviews that mention
All reviewssunset barmain buildingwest lakesaigon restaurantcafe du lacthe club loungelake viewpillow menuold quarterbeautiful hotela short taxi ridebreakfast buffetthe hustle and bustlefive star hotelupgraded to a suiterooms are largebusy city
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1 - 5 of 1,931 reviews
Reviewed yesterday

We decided to treat ourselves to staying here at the end of our 7 night trip to Hanoi. After staying in the hustle and bustle of the Old Quarter, it was nice to have some peace and quiet with no traffic noise! We booked an...More

Thank OliviaJoyce90
Hotel's Favorite
Reviewed 2 weeks ago

We stayed at the Westlake for 2 nights when we first arrived in Hanoi, and again when we returned from Halong Bay. And I can thoroughly recommend it. The staff were absolutely amazing, and the hotel is excellent with a great position on/over the Lake....More

Thank Max98
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 2 weeks ago

Dear Max98m, Thank you for your comments from your recent stay at InterContinental Hanoi Westlake. I am very happy that you enjoyed stay with us and our team can make your great experience. Your compliment about our staff is really encouraging us very much. I...More

Reviewed 5 days ago

We booked an over-water pavillion room,with private balcony and killer views of the lake, the Hanoi skyline and the setting sun. Although we could've chosen perfectly adequate and less pricey accommodations, both in this hotel and elsewhere in Hanoi, we decided to splurge a bit...More

Thank mamarisha
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 4 days ago

Dear mamarisha, Thank you for sharing your feedback from your recent stay with InterContinental Hanoi Westlake. Bringing comfortable stay and memorable experience to our guest is our major measurement for all services. It is always a delight to read such a great recommendation from you....More

Reviewed 1 week ago via mobile

The hotel is lovely, with rooms on the lake. Our bathroom was large and very nice with a big bath, separate shower and double basins. The buffet breakfast is good with a large range and juice bar. Loved the quiet pool.More

Thank Joanna H
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 1 week ago

Dear Joanna H, Thank you very much for your comment. I am glad you enjoyed the unique resort feel that InterContinental Hanoi Westlake provides – away from the hustle and bustle of Hanoi as well as our sumptuous breakfast. Thanks again for choosing InterContinental Hanoi...More

Reviewed 1 week ago

Excellent hotel and very nice views. Staff were very pleasant and helpful. Breakfast buffet was varied and very good quality.Rooms were spacious , clean and well presented.Very close to many attractionsMore

Thank Craig M
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 1 week ago

Dear Craig M, Thank you for your recommendation. I am very glad to know that InterContinental Hanoi Westlake made an enjoyable and memorable part of your experience in Hanoi. We always aim to offer the best assistance whenever our guests are in need. I hope...More

View more reviews
About
Description
The new InterContinental Westlake Hanoi overlooks the 800-year-old Golden Lotus Pagoda on Hanoi's largest lake. It is the only hotel in Vietnam to be featured on Condé Nast Traveler s 2008 Hot List, garnering the ...More honour for a sublime waterfront locale. The historic city centre is within a 10-minute ride, as is a wide range of shopping and cultural venues. The hotel is just 40 minutes by taxi from Noi Bai International Airport. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
318
Price range
$143 - $239 (Based on Average Rates for a Standard Room)
Also Known As
Intercontinental Hanoi Westlake Hotel Hanoi
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
318
Price range
$143 - $239 (Based on Average Rates for a Standard Room)
Also Known As
Intercontinental Hanoi Westlake Hotel Hanoi
Location
Vietnam > Hanoi
Photos
Traveler (2,614)
Room & Suite (804)
Dining (342)
Pool & Beach (108)
Amenities (52)
Family and Play Areas (24)
Business Center & Event Rooms (22)
Nearby
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Nearby AttractionsSee all 1,880 attractions in Hanoi
Hoa Fashion
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.22 miles away
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.24 miles away
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64 reviews
.26 miles away
Ms Dzung's Massage
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.31 miles away
Questions & Answers
Get quick answers from InterContinental Hanoi Westlake staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
ramezelderiny
Can the hotel help on arranging a tour package to Halong bay after arrival for an over night cruise ? Are these usually available for a next day schedule Or it should be pre-booked online ? Considering tight time.
March 17, 2018
  • Response from G_HotelManager_ICHProperty representative
    Hi, We have travel desk office behind hotel lobby. We always encourage our guests to book in advance to make sure we can arrange a trip that fits your schedule. I try to give you the email address of our travel desk by...More
    0
    Votes
TMicahT9
Can I reserve and prepaid a reservation for my spouse (add spouse name when making reservation) if I'm not staying? I'd like my spouse to be able to enjoy my Spire status.
February 16, 2018
  • Response from roland540Reviewed this property
    I believe your wife should be able to enjoy your elite status with IHG..this hotel is flexible to its members, try booking direct through IHG website. And enquire your request through email with your booking reference, you...More
    1
    Vote
Gardendog
Do your rooms have makeup magnifying mirrors (or in bathrooms)?
January 21, 2018
  • Response from yunoosReviewed this property
    Yes the bathrooms do have
    1
    Vote
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12345611
Room Tips
"Over Water Pavilion"
Read review
"Lovely rooms on the water"
Read review
"nice quiet view, away from the noisy old quarters"
Read review
"Air conditioning problem"
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