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Hanoi L'Heritage Hotel

39A Hang Ga, Hoan Kiem, Ha Noi | Hoan Kiem District, Hanoi 0084, Vietnam
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209 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You can't beat the price if you want to stay at a decent hotel in the Old Quarter. The staff is extremely helpful, doing everything from helping me choose a good restaurant to calling me a cyclo. The rooms are spacious.

Helpful?
Thank David N
South East England, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Absolutely stunning and wonderful staffs. Always willing to exceed the expectations of their guests. We were in a group visiting Vietnam for the first time and the staffs were very keen in assisting with our requests. Staffs like Hannah, Anne and all the staffs from reception and restaurant are a great asset ti the company. The rooms were clean and... More 

Helpful?
Thank neelbis
Brisbane, Queensland, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The concierge sorted everything for us - confirming tours, transfers, minding luggage, recommending spa services, arranging free taxis and then, after we checked out, offered us a room to shower in before our train trip. Cannot speak highly enough. Thank you L'Heritage!

Helpful?
1 Thank Scott M
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for three nights in this hotel early in June. I can not speak highly enough of the professional and excellent service we received at this hotel. I had pre booked a Halong Bay tour through them and some train tickets as they have a very good travel agent in the hotel. We were able to leave our larger luggage... More 

Helpful?
Thank Nikki M
2 reviews
5 of 5 stars Reviewed May 26, 2016 via mobile

We recently stayed at the L'Heritage and experienced first rate customer service from all staff we encountered at the Hotel. Tours were arranged at short notice and the staff went out of their way to ensure we had a pleasant stay. The rooms and location were excellent but the staff made it a Hotel I would throughly recommend.

Helpful?
Thank David B
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 19, 2016

Located in the Old Quarter, close to shopping and restaurants. Comfortable rooms with nice big beds. The best thing about this hotel was the staff! The hotel manager Annie, was amazing. I had been emailing her for several months prior to our arrival and Annie organised our trip to Halong Bay, free airport transfers, train and bus tickets to Sapa.... More 

Helpful?
Thank Reebs63
Hong Kong, China
Level Contributor
5 reviews
4 of 5 stars Reviewed May 18, 2016

Room is not huge and has a basic king size bed. The bathroom is big enough and The has basic amenities (shower gel, shampoo, shower cap, comb & toothbrush), but no body lotion. The bathtub is inside the standing shower, but it’s a bit small and too high, therefore, can’t really use the shower head as our head will be... More 

Helpful?
Thank hungryandmore. c
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 9, 2016 via mobile

Executive suite is beautiful... Service could be better. Huge suite with amazing bathroom and whirlpool overlooking Hanoi. Good location - right in the heart of Hanoi but reasonably quiet considering. Service could be better - we were unable to check in at advised time. Laundry service is also very expensive!

Helpful?
1 Thank Hollie B
Brunei
Level Contributor
94 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 6, 2016

Very good hotel. Bit difficult to access as it is on a busy road. In the old part of town so a bit frantic with traffic. Staff were excellent, very helpful with what to do in Hanoi. Nice breakfast in the morning. Room was pleasant. We were on top floor. Bit small but there are bigger rooms available. Very good... More 

Helpful?
Thank werdneka
Frankston, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2016 via mobile

Our first visit to Vietnam & after staying in many hotels this one is a definite stand out. Great location in the old quarter- we had a clean, comfortable & spacious room. We can't speak highly enough of the staff, in particular Ms Annie Anh the manager. Her knowledge of the area, tours, restaurants etc was exceptional & nothing was... More 

Helpful?
Thank Steve B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
L'Heritage Hotel belongs to Hanoi Legacy Hotel Group Located on a charming ancient street in Hanoi’s historic Old Quarter, the newly opened HANOI L'HERITAGE Hotel offers a panoramic view of ancient streets with luxurious and stylish design in 55 rooms widely ranging from Superior, Deluxe to Suite. ... more   less 

Additional Information about Hanoi L'Heritage Hotel

Address: 39A Hang Ga, Hoan Kiem, Ha Noi | Hoan Kiem District, Hanoi 0084, Vietnam
Location: Vietnam > Hanoi
Price Range: $41 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi L'Heritage Hotel 4*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#28 Luxury Hotel in Hanoi
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