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Essence Palace Hotel & Spa

No. 27-29, Gia Ngu Street, Hoan Kiem District, Hanoi 10000 Vietnam
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#16 of 1,216 hotels in Hanoi
2020 Travelers' Choice Best of the Best
Ideally located in the heart of Hanoi’s Old Quarter, near the Lake of Sword Restored, the 4 star boutique Essence Palace hotel & spa offers you 30 luxurious guest rooms ranging from spacious balcony rooms for 1 – 3 people, to connecting rooms perfectly for a bigger family who opt to stay together but still have privacy. The famous cosy indoor Gia Ngu restaurant will delight you not only for daily breakfast but also offer great Vietnamese specialties for lunch and dinner. Our capable travel desk can arrange visa on arrival, tours of the city, Halong Bay cruises and trips to Hoi An or Sapa. Shopping lovers can spend their time in our Duccio bespoke tailoring or Heydi fashion house and later indulge in the Essencia Spa, which helps rejuvenate their bodies after a day of shopping or sightseeing.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Airport transportation
24-hour security
Baggage storage
24-hour check-in
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Car hire
Taxi service
Foot massage
Full body massage
Head massage
Currency exchange
Non-smoking hotel
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Room types
Non-smoking rooms
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Languages Spoken
685Reviews3Q+A63Room tips
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Popular mentions
Austin T wrote a review Apr 2020
Los Angeles, California146 contributions130 helpful votes
What made our whole three weeks in Vietnam was our first choice at Essence Palace Hotel & Spa. The second day we were there we met the manager, Steve. He was kind enough to help us create an itinerary for seeing all of Vietnam. It was helpful that he was familiar with the areas we wanted to visit. Essence Palace also has sister hotels in other parts of Vietnam which was helpful. Steve not only helped us create a fantastic itinerary that involved several flights as well as a train ride. He arranged someone to pick us up as well as drop us off at each airport and hotel. We felt like celebrities ! Someone was always waiting for us with our names on a card waiting to drop us off at the next destination. One ride even included a Mercedes. The other staff was always eager to make our stay equally enjoyable. Tracie, Ken, Tony, Hannah, as well as Frank and Pepper. The American names they went by made it easier for us. My wife and I have been all over the world and we've never experienced the hospitality that we did while visiting Essence Palace Hotel. Several days prior to leaving, I felt it necessary to leave $50 in the tip box next to the desk. On our final morning, I was thinking how much fun we had and it was all from the help of Steve and his recommendations for other hotels. He created the whole itinerary the second day we were there. So I took another $50 and wanted to give it to Steve to keep for himself. He politely asked me to drop it in the tip box for his team. I was very impressed with his integrity. Its my hope that the owners of Essence Palace Hotel & Spa really know the value of their employees. They genuinely cared and wanted you to enjoy your stay with them. In conclusion. I highly recommend staying at the Essence Hotel & Spa. We enjoyed several spa treatments which were fantastic. We also ate several times downstairs at their restaurant. Great food, great value.
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Date of stay: February 2020
Room Tip: We enjoyed the 6th floor. They also offer smaller rooms for less money.
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1 Helpful vote
Mahin Islam wrote a review Mar 2020
Dhaka City, Bangladesh9 contributions9 helpful votes
Excellent hotel in the heart of the city. Close to everything and central to the food, shopping and entertainment of Hanoi.More important is the fantastic service provided by every staff member.The room was well appointed and included a nice big welcome fruit bowl. The decorations, honeymoon bed and fruits were highly appreciated. The staffs (especially Frank & Ken) are very well trained in interacting with the guests by providing useful information, they ensured I was enjoying my stay in Hanoi and assisted with bookings and recommendations. The reception staff from check in remembered my name and greeted me every time I came and went. They were so helpful with advice and any requests. I would thoroughly recommend this accommodation to all staying in Hanoi.. And Don't forget to check out their Gia Ngu restaurant (Must try-Beef in coconut)
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Date of stay: February 2020
591phay wrote a review Mar 2020
London, United Kingdom6 contributions
The staff here are what really makes this hotel. It has a great location and is super clean with good food but, the staff are exceptional. It also has a spa which is well worth visiting - we had a wonderful scrub with a fresh rose petal and lime bath and followed by a superb massage!
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Date of stay: February 2020Trip type: Traveled with friends
Michael B wrote a review Mar 2020
München8 contributions16 helpful votes
This is a very friendly place, with good restaurant in the basement (great breakfast), and the staff is super -- I was there 4 times already, In the center of old town with lots of restaurant and shopping options. Front office staff always there to help, was impressed with Tracy's and Steve's and the other's super can-do attitude.
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Date of stay: March 2020
Trip type: Traveled on business
Room Tip: I used a suite on floor 6 with balcony and that was great
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2 Helpful votes
Ryan Rees wrote a review Mar 2020
1 contribution
The staff at Essence Palace Hotel are very helpful and nice, rooms are very comfortable and clean, can recommend the restaurant, great food. Will definitely be coming back. Thanks to Tracy and the team
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Date of stay: March 2020Trip type: Traveled on business
$34 - $81 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Essence Palace Hotel & Spa
Which popular attractions are close to Essence Palace Hotel & Spa?
Nearby attractions include Old Quarter (0.2 miles), Lake of the Restored Sword (Hoan Kiem Lake) (0.3 miles), and Thang Long Water Puppet (0.1 miles).
What are some of the property amenities at Essence Palace Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Essence Palace Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Essence Palace Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Essence Palace Hotel & Spa?
Conveniently located restaurants include Hoang Cuisine, Era Restaurant, and Hoang's Restaurant.
Does Essence Palace Hotel & Spa have an airport shuttle?
Yes, Essence Palace Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Essence Palace Hotel & Spa located near the city center?
Yes, it is 0.2 miles away from the center of Hanoi.
Are any cleaning services offered at Essence Palace Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Essence Palace Hotel & Spa?
Many travelers enjoy visiting Temple of Literature & National University (1.2 miles), Hoa Lo Prison (0.7 miles), and Presidential Palace Historical Site (1.2 miles).
Is Essence Palace Hotel & Spa accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.