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Hanoi Street Hotel

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83 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Bucharest, Romania
1 review
4 of 5 stars Reviewed May 19, 2015

I stayed with another 4 friends at this hotel and we all enjoyed the time there very much. The staff and Mrs. Van were very friendly and hospitable and attending to your every need. They make you feel as if you were at home and, if you are lucky, you might even get Mrs. Van to cook you an authentic,... More 

Helpful?
Thank HCorina
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear HCorina, Thank you so much for staying at Hanoi Street Hotel on your vacation with friends. We are pleased that you and your friends enjoyed everything in your stay with us Thank you for leaving comments on our amenities, room service, and staff. Your feedback and compliment are our great motivation to keep striving for a much better service.... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

We found this by chance while roaming the streets. First place we had wasn´t really nice and this was a completely different experience. Helpfull staff, good breakfast and great support at planning tours. Would definetely go there again - so said by everybody else I met at breakfast. Some coming for over a decade!

Helpful?
1 Thank Jan H
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Jan H, Thank you so much for leaving review of Hanoi Street Hotel on TripAdvisor. We were very happy to know that we brought you good experiences in your stay with us. Your satisfaction is the motivation to keep us moving forward. Once again, we would like to thank you for taking the time to share your thoughts, and... More 

Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 13, 2015

I've been staying at this hotel every time I went to Hanoi, for several years. The owner and her staff were very friendly and went out of their way to make sure guests are well looked after. My sister in law had a sore throat and after giving her a cup of lemon tea, they offered to bring another one... More 

Helpful?
Thank traveller2506
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Traveller2506, First of all, we would like to express our sincere appreciation to you for choosing Hanoi Street Hotel on your recent trip. We would also like to thank you for spending your precious time leaving us your comments and suggestions. We are glad to hear that you had a comfortable stay with us. We are also glad that... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

Really helpful English speaking hotel owner. Comfortable modern room with attention to detail. good clean working bathrooms and great breakfast noodles. Located on a foot traffic only lane filled with street side reasturants. Easy walk to everything 'tourist' in Hanoi. Thanks for a good stay, hanoi street hotel.

Helpful?
2 Thank Callum R
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Cerideout, On behalf of Hanoi Street hotel, I would like to thank you for spending your precious time to give us your review and feedback. I also appreciate your recommendation to other travelers. Thank you for choosing to stay on your vacation. I am glad to see that you enjoyed and satisfied all our services. I am looking forward... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 3, 2014 via mobile

We had a perfect stay at this family hotel. Initially we only planned to stay here 1 night. But while we where on our way to halong bay, the overnight stay on the boat was canceled due to the typhoon. When we got back late in the evening and stepped out of the tour-van, a boy and a girl friendly... More 

Helpful?
Thank Lian A
adminfdlr, Giám đốc quan hệ khách hàng at Hanoi Street Hotel, responded to this review

Dear Lian A, Thank you for choosing Hanoi Street Hotel on your trip to Vietnam. We also appreciate your review and recommendation to other visitors. We are glad to see that you like our breakfast and services We are also glad that you enjoyed your stay with us and feeling right at your home We are looking forward to welcoming... More 

Hanoi, Ha Noi, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

Hanoi Street Hotel is my favorite place to stay in the city center. It's just around 1 km from Hoan Kiem Lake, and located right on the special food corner "Tong Duy Tan". Every single detail from the amenities, room services, and breakfast makes me fully satisfied. The hotel owner is very open and friendly, she is perfect at cooking... More 

Helpful?
Thank Spring P
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Spring P, Thank you for choosing to stay with us. We are so pleased to read that you enjoyed your stay and would not hesitate to recommend us. We look forward to welcoming you back on many future occasions. Kindest regards, Ms Giang Customer Relations Specialist @Hanoi Street Hotel More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 17, 2014 via mobile

This hotel was recommended to us by the Hanoi Sky hotel because they were full when we tried to book another night. The lights were only accessible from one of the beds in our twin room, and one of the lights was broken. Exposed (although I think safe) wires in the room. Temperamental air con. Strange noise periodically throughout the... More 

Helpful?
Thank Lois R
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear LoisR, Warmest Greeting from Hanoi Street Hotel! Thank you for taking the time to write comment on Tripadvisor. Firstly, let me offer our sincerest apologies for the shortfalls in our service. Your comments about the experience have been well noted, where we will take measures to revise and improve. We sincerely recognize and assure our readers that we will... More 

Sydney, Australia
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 2, 2014

We stay 2 night here with a back in the middle at Ha long bay. The owner is so lovely friendly and helpful, we wanted to go to a restaurant we read about but not sure how to get there so the staff walk us there so we would not get lost how nice. The rooms are clean well set... More 

Helpful?
1 Thank margaret c
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Margaret C, Warmest Greetings from Hanoi Street Hotel! Thank you so much for your kind lines. We are so pleased to hear that all has been wonderful for you. To get feedback like yours make our hearts smile. All of us are running that little extra mile every day to receive feedback like yours. We are looking forward to... More 

Dublin, Ireland
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 26, 2014

My boyfriend and I stayed in the hanoi street hotel 3 times over the course of a week as we popped in and out of Hanoi between tours. Even though the hotel is ranked as a three star the service is second to none. Our first stay was before a trip to Halong Bay, even though we arrived early that... More 

Helpful?
Thank travellolz
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Travellolz, Warmest Greetings from Hanoi Street Hotel! Your feedback is most rewarding and truly sweeps us off our feet! Thank you so much for taking the time to write these lines that show we have done everything right to excel. Thank you for confirming that your stay has enjoyable. This is the highest reward for us. Your feedback shows... More 

malaysia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 15, 2014

Madam Van greeted us on arrival and my first impression was that she was a warm and truly hospitable person We stayed there for one night before heading home the next morning and Madam Van was nothing but sincerity and so helpful in confirming the transfers and definitely will be my hotel of choice if we are ever in Hanoi... More 

Helpful?
Thank Anson w
adminfdlr, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Anson W, Warmest greetings from Hanoi Street Hotel! It is always a happy moment for us when we have a such warm review on TripAdvisor Thank you for choosing us to be your Hanoi home. It is very important to us that we put the guest at the heart of everything we do and that you leave us with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hanoi Street Hotel just opened on March 1st, 2007. It is one of the most beautiful and luxurious hotels in the center of Hanoi's Old Quarter. Surrounded by the central business district, major non - governmental offices, temples and shopping areas. Coming to Hanoi Street you will be satisfied with the best services provided by our professional staff. ... more   less 

Additional Information about Hanoi Street Hotel

Address: No 1A, Hang Bong Alley, Hang Bong Street, Hoan Kiem Dist., Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $23 - $28 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Street Hotel 2*
Number of rooms: 30
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