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Hanoi Street Hotel

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Hanoi Street Hotel
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89 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Chicago, Illinois
Reviewed 2 days ago NEW

I was there for over a month and I loved this hotel. Comfortable. Clean. Good breakfast. Great location. Lot of nice restaurant in the area and a short walk to many tourist attractions and the very center of town (where it's very busy and much noisier than it is around Hanoi Street Hotel). Super friendly staff too! They were so...

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1Thank ChiTownGirl312
Adelaide SA
Reviewed 4 days ago NEW

I don't know why the reviews for this hotel are so positive—this hotel is tired, old and shabby. It's actually quite awful. It felt dirty, even though my room was cleaned every day. Lights were broken, light switches didn't work, and the positioning of the power outlets made it almost impossible to charge my appliances. The TV didn't work. There...

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Thank dileeshus
Hanoi Street H, General Manager at Hanoi Street Hotel, responded to this review

Dear Dileeshus, Warmest greeting from Hanoi Street Hotel! First of all, I would say that it is not surprise at all to see your feedback. However, it is still sad to read such words after all things we have done for you. We have noticed from the very beginning that you seemed to have bad days before coming to our...

Reviewed 2 weeks ago

Good hotel for the price. Breakfast was quite good, I recommend the fruit. The staff were very friendly and helpful. Very good location right in the Old Quarter. Would recommend for people on a budget.

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1Thank David W
Reviewed 3 weeks ago via mobile

Rooms are standard, pretty decent size for this price and are clean. Within walking distance to the center. Airport pickup was easily arranged and worked like a charm. Breakfast was pretty basic but good. We had a good time here.

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Thank Steven W
Khon Kaen, Khon Kaen, Thailand
Reviewed October 8, 2016 via mobile

Very friendly staff and nice clean rooms. Located in a great area of the Old Quarter where it's more of a walking street so not as busy as others. We only stayed one night as next door was doing construction.

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Thank Jaykuzi
Reviewed August 29, 2016 via mobile

We stayed two nights total at the Hanoi Street Hotel during two separate visits to the city. Both times, our gracious host was incredibly helpful and welcoming - it was a great way to be welcomed to Vietnam. Our host aided us in booking transport out of the city, provided advice on sights, and even loaned us an umbrella before...

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Thank Matt M
Hanoi Street H, General Manager at Hanoi Street Hotel, responded to this review

Dear Matt M, Warm greetings from Hanoi Street Hotel! I'm very happy when recieving your review of Hanoi Street Hotel on TripAdvisor. And much happier to know that you enjoyed your stay and had nice time with us. Your satisfaction is our exact target that we try hard everyday to take it. Thank you so much for staying and sharing...

Amsterdam, The Netherlands
Reviewed July 30, 2016 via mobile

We started our trip in Vietnam in this lovely hotel. They kindly arranged our taxi from the airport. The staff is really friendly and the rooms are clean. It has been one of the neatest hotels we visited during our trip. They serve a lovely breakfast, I would really recommend the fresh fruits with yogurt. Besides all of that, the...

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Thank IAC1994
Hanoi Street H, General Manager at Hanoi Street Hotel, responded to this review

Dear IAC1994, Warmest greetings from Hanoi Street Hotel! I'm so glad to receive your review on TripAdvisor. And I feel very happy to know that you enjoyed your stay and had wonderful time with our tours to Sapa and Halong bay that we had arranged. It's a really valued thing to me and staffs in hotel. Our guests's satisfaction and...

Reviewed July 12, 2016 via mobile

Originally we only meant to stay one night here, but then after a trip to Sapa we decided to book another two nights in this lovely hotel as we liked it so much! Affordable place, the MOST friendly and helpful staff, clean rooms, comfy beds, good wifi connection, nice breakfast, the list goes on! Thoroughly enjoyed the short time we...

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1Thank Ann D
Hanoi Street H, General Manager at Hanoi Street Hotel, responded to this review

Dear Ann D, Warmest greeting from Hanoi Street Hotel! After reading your words, I felt a feeling of more than happy, it made my day. I showed the review to my staffs and they had the same feelings with me. Your satisfaction and happiness during your stay were our win. I would say we were so proud because our services...

Hanoi, Vietnam
Reviewed May 3, 2016

This is a good value hotel, we stayed for 3 nights and it was pretty good value for money. We paid a half day of stay (more expensive than the online rate with Agoda) so that we could check out late. Call me a mental but if you pay for half a day extra that's about 12 hours extra. We...

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Thank EazyDPitfield
Hanoi Street H, General Manager at Hanoi Street Hotel, responded to this review

Hello EazyDPitfield, Warmest Greetings from Hanoi Street Hotel! Thank you so much for sharing your thoughts and experiencse about your stay. Your feedback is very precious and necessary for us to find out what are still our shortcomings. They will be well-noted for making better and improved services. About a half-day extra charge, it's a regulation of all hotels in...

Cuernavaca, Mexico
Reviewed December 25, 2015

The hotel is in a perfect location, close to the main streets, great food streets, and places to visit, but what I found was the best during my stay was the service. The staff truly goes above and beyond to make your stay pleasant. All speak good english so communicating is no trouble. Also, if you want to book tours,...

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Thank Rodrigo A
Hanoi Street H, Guest Relations Manager at Hanoi Street Hotel, responded to this review

Dear Rodrigo A, Warmest greetings from Hanoi Street Hotel! Thank you very much for sharing us your feelings in your stay I'm so happy to know that you enjoyed our services and had good time with us in your recent stay. Your satisfaction is our motivation in order to keep our services better and better. Once again, thank you for...

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30 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hanoi Street Hotel just opened on March 1st, 2007. It is one of the most beautiful and luxurious hotels in the center of Hanoi's Old Quarter. Surrounded by the central business district, major non - governmental offices, temples and shopping areas. Coming to Hanoi Street you will be satisfied with the best services provided by our professional staff. ... more   less 

Additional Information about Hanoi Street Hotel

Address: No 1A, Hang Bong Alley, Hang Bong Street, Hoan Kiem Dist., Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $22 - $34 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Street Hotel 2*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#38 Best Value Hotel in Hanoi
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Questions & Answers

Questions? Get answers from Hanoi Street Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay somewhere else!”
 of 5 bubbles dileeshus, 4 days ago | Read review
“staff speaks english, rooms have A/C, great location, friendly staff.”
 of 5 bubbles rodrigoa231, Dec 25, 2015 | Read review
“Right side is quiet. New restaurant is 1 year old around the corner.”
 of 5 bubbles okdudee, Nov 3, 2015 | Read review
“The back room are very quiet”
 of 5 bubbles margaretc337, Oct 2, 2014 | Read review
“We stayed in three different rooms and they were all spacious.”
 of 5 bubbles travellolz, Aug 26, 2014 | Read review
5 of 5
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