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Hanoi Romance Hotel

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1 room 2 adults 0 children
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Hanoi Romance Hotel
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449 Reviews from our TripAdvisor Community

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Showing 341: English reviews
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Reviewed 1 week ago via mobile

We stayed here for two nights, and got excellent service! The staff was really nice and we did get a lot of good advices to what we could spend our time on! Will definitely recommend it! All of the staff was really helpful, and especially Carl! He helped us for 20 minutes to set up a days trip!

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1Thank Kristoffer A
Reviewed 2 weeks ago

I went to Vietnam twice time i stay this Hotel clean and well equipped, best location in the heart of The Old Quarter easy to go to everywhere. Very helpful friendly staff speaking good English especially Sally who helped me and gave me all information when I requested help. I recommend this Hotel that good choice and can't wait to...

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1Thank Kan K
Bangkok, Thailand
Reviewed 2 weeks ago

I've gone in Vietnam for 6 timed But for the first time in this hotel. For my recommend this is Best hotel for me in vietnam. located in best area almost center of old quater easy to shopping and hang out. Room is cleaned. And the all of staff they good english very friendly and very helpful.

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1Thank พลังบดินทร์ น
HanTranHN, Giám đốc bán hàng at Hanoi Romance Hotel, responded to this review

Dear sir AoddyBryant, Thank you so much for noticing the effort we put into keeping up our rooms and our staffs Every detail makes a difference and we want our guests to highly recommend staying with us, so thank you!

Brisbane, Australia
Reviewed 2 weeks ago via mobile

The Owner of the Romance hotelVietnam,should be so grateful,for his staff,everyone of them made our stay sooooo great,nothing was any trouble,we had a nice large room for 7 nights,every day it was cleaned ,coffee,water ect was replaced,very friendly,house maids,breakfast I found very good,a lot of Asian food,we asked for eggs,bacon ect they cooked it right there for us.One could not...

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Helpful?
2Thank Hollyholiday2015
HanTranHN, Giám đốc bán hàng at Hanoi Romance Hotel, responded to this review

Dear sir/madam HollyHoliday It sounds like you had an amazing time with us! We are so happy to hear you enjoyed the time you stayed at our HRH, hotel service, staff's attitude and delicious breakfast ! I will send your review to Hanoi Romance Hotel's owner. I guess he's very glad to see those nice words Thank you again for...

Reading, United Kingdom
Reviewed 3 weeks ago

My stay did not start well when my pick up from the airport was 20 minutes late. Halfway to the hotel the driver stopped on a 3 lane motorway to relieve himself. Not a good start. I had one of the large rooms at the front of the hotel,which in its self was fine. However in the lane outside that...

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Helpful?
Thank Roger T
HanTranHN, Director of Sales at Hanoi Romance Hotel, responded to this review

Dear sir Roger, Thank you for taking the time to write a review and share it with us. We are very sorry for your bad experience with our hotel. We located in the Heart of Hanoi Old Quarter, Its quite noisy all day ,especially for some rooms at the front of HR hotel About the taxi driver , we checked...

Sydney, Australia
Reviewed March 19, 2017 via mobile

For a budget hotel in Asia this is one of the best you can find. The staff a very friendly and the cleaning staff and very thorough. Some of the rooms are a bit smaller than the picture, we moved rooms into a bigger one after viewing what we had booked online, but have really enjoyed our stay. The reception...

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Helpful?
1Thank gregagar
HanTranHN, Giám đốc bán hàng at Hanoi Romance Hotel, responded to this review

Dear sir/madam Gregagar, Thank you so much for sharing this wonderful review. We truly appreciate you taking the time to share your experience and even mention several members of our team! We will definitely be sharing this at our daily huddle in order to recognize them for their excellent service. We thank you again for staying with us and look...

Santiago, Chile
Reviewed March 16, 2017

Romance Hotel is very comfortable, clean and quiet. It is located in a little and authentic street, in the center of the old city, perfect place to go around Hanoi. The staff is very friendly and helpful. The girls in the reception, the guys in the door and the people of the kitchen are very smiling and attentive. They were...

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Helpful?
1Thank PanchaSilvaBravo
HanTranHN, Director of Sales at Hanoi Romance Hotel, responded to this review

Dear sir/madam PanchaSilvaBravo Thank you for sharing your recent stay with us! We are thrilled to hear you enjoyed our wonderful staffs,breakfast and comfortable rooms. We look forward to your next visit with us. Thanks for staying with us! Wish you all the best !

Reviewed March 14, 2017 via mobile

This hotel of rooms are very clear and hotel is nearly the center point.Their staff will be give good services.If you choice this Hotel you can feel of perfect.They will give you sweet smiles.Can you feel everything.However, I like this place and this hotel.I cann't forget stay in meanwhile Hanoi.

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2Thank Hanwai H
Taunggyi, Myanmar
Reviewed March 14, 2017 via mobile

Nice Location,Nice Room & Beautiful,Friendly Staff☺️.You Should Stay In This Hotel But You Should Careful Around Area Because Bad Characters People Are Waiting For To Get Coercive Money From You.Thank...

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2Thank MinHeinKhant
Reviewed March 6, 2017

We had a very good stay at the hotel, nice breakfast, confi rooms, very helpful staff - they helped us organizing day tours, trekking trip to Sapa, etc Sally was like a friend to us, very responsive, always available and really professional! We highly recommend this Hotel!

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Helpful?
2Thank Flora Lucia B
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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hanoi Romance Hotel is exquisite merge between western spirit and Hanoi culture. Strategically located right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. ... more   less 

Additional Information about Hanoi Romance Hotel

Address: 19 Trung Yen lane | Dinh Liet str, Hanoi 10000, Vietnam (Formerly Romance Boutique Hotel)
Location: Vietnam > Hanoi
Price Range: $24 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Romance Hotel 3*
Number of rooms: 45
Reservation Options:
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Hotel Style:
#24 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travelers have asked, with answers from Hanoi Romance Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Value for money and good location”
276kank, 2 weeks ago | Read review
“Family Suite Room”
MrZSouthAfrica, Feb 14, 2017 | Read review
“Our room on 4th floor and quiet”
min522014, Feb 14, 2017 | Read review
“Some rooms don't have windows”
julians507, Dec 25, 2016 | Read review
“Ask for bigger room for couple, or family suite if you have young kids/teenagers”
johncky51, Dec 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question