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Somerset West Lake

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No 254D Thuy Khue Road, Hanoi 10000 Vietnam
Lowest prices for your stay
Priceline
$58
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Free cancellation until 05/20/22
Expedia.com
$58
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Free cancellation until 05/18/22
Trip.com
$57
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Hotels.com$58
Booking.com$58
Travelocity$58
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (98)
Room & Suite (20)
Dining (8)

About

#270 of 1,287 hotels in Hanoi
Location
Cleanliness
Service
Value
With landscaped gardens and a quiet open-air environment, you can experience high standards of Hanoi’s serviced accommodation in these spacious apartments. The ideal corporate housing for the international executive and family on project assignment or relocation. The residences are convenient for business while also being close to international schools, shopping and entertainment. The landscaped gardens and spacious apartments with a scenic view of the West Lake provide the security and comfort of private accommodations with the extensive services and facilities desired while on international assignment in Hanoi.With a lush greenery and picturesque view of the West Lake from a private balcony, terrace or compound private garden, each of the spacious apartments is elegantly decorated and fully furnished. The 90 studio, one, two and three-bedroom residences are designed with a variety of layout options so that you can choose the apartment that suits your individual needs. The slate tile and/or wooden floors in the livingareas and carpeted bedrooms, and fully-equipped kitchens provide comfortable and luxurious accommodations for international executives and familiesITailored to meet the individual need of the international executive and family while on business travel or relocation, the services and facilities are extensive and innovative. With shuttle bus services to destinations in the city, quarterly social events and residents' programmes, you can experience and enjoy the culture of Vietnam while living and enjoying Hanoi’s serviced accommodation at its best.24-hour security & receptionDaily breakfastIn-house cafeFully-equipped gymnasiumBusiness centre servicesWireless Internet (WiFi) accessOutdoor swimming pool and children's poolTelephone with IDD & voicemail facilitiesChildren's playgroundChildren's indoor playroomLaundry & dry cleaning servicesBabysitting serviceGrocery delivery serviceDoctor on-callDaily housekeeping service (except Sundays)Room serviceQuarterly social events / residents' programmesFully-equipped kitchenTelevision with satellite & cable channelsWater filtration systemMulti-split air-conditioning & heatingShuttle bus services within the city on fixed scheduleCarpark
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Airport transportation
Business Center with Internet Access
Concierge
Dry cleaning
Wifi
Hot tub
Breakfast buffet
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Charming

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
18Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
171Reviews3Q+A32Room tips
Traveler rating
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  • 33
  • 6
  • 7
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Popular mentions
Xuan Viet Ho wrote a review Apr 2021
15 contributions25 helpful votes
We only had one-night booking with a studio, Lake View. The hotel was old, small and old elevator. The studio was spacious but seemed like it was cleaned a long time ago before we got in. Everything in the room is old and dusty. The receptionist is funny, quick and helpful. The security officer outside the lobby was super nice.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from Thanh Tran, Other at Somerset West Lake
Responded Apr 17, 2021
Dear xvh94, Thank you very much for staying with us and review our property. We are delighted that you like service from our staffs. At the same time, please accept our sincerely apologize for impossible to meet your expectation in furniture and facilites. We well noted your observation and will work for improvement. Warmest regards, Tammy
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Mafe R wrote a review Jan 2021
3 contributions6 helpful votes
It was my 3rd stay for this year (I think). This time I was greeted by the receptionist by saying my name. I've been given the same room number on my 2nd and 3rd stay. Quite good. The breakfast was better this time. They had dragon fruit but the restaurant staff were not ready at 6:30am. Overall, it was still a great stay.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
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Response from Thanh Tran, Other at Somerset West Lake
Responded Jan 19, 2021
Dear Mafe R, Thank you very much for your strong support to our property so far. We are delighted that you had an enjoyable stay with us and you like our services. At the same time, we are well noted your observation about breakfast opening time and will work with restaurant operator for improvement. We look forward to welcome you back. Warmest regards, Tammy Tran
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benson167 wrote a review Dec 2020
Ho Chi Minh City, Vietnam29 contributions20 helpful votes
I am here again with my family, the lovely hotel & location on the site of Westlake. This is really nice place to stay, my kids love it. pool is clean as usual, very friendly and nice staffs. Just open the door i can step out to the wonderful West Lake. It’s perfect trip for my holiday, highly recommended. Thanks a lot reception team is so kind & helpful.
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Date of stay: September 2019Trip type: Traveled with family
1 Helpful vote
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Response from Thanh Tran, Other at Somerset West Lake
Responded Jan 19, 2021
Dear benson167, Thank you very much for staying with us and giving us perfect score. We are delighted that you had an enjoyable stay with us and you like our front desk team. We look forward to welcome you back to our property in the future. Kind regards, Tammy Tran
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Mafe R wrote a review Jul 2020
3 contributions6 helpful votes
I enjoyed my stay in Somerset West Lake. It was very quiet the whole time especially in the evening. Very different when you're in a hotel near Hoan Kiem. I liked that it is close to Lotte shopping mall.
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Review collected in partnership with this hotel
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
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Response from Thanh Tran, Other at Somerset West Lake
Responded Jul 27, 2020
Dear Mafe R, Thank you very much for staying with us and taking your time to review our property. We are delighted that you had an enjoyable stay with us and you could sleep well and visited nearby Lotte shopping mall. We look forward to welcome you back to our property in the near future. Warmest regards, Tammy Tran
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benson167 wrote a review Jun 2020
Ho Chi Minh City, Vietnam29 contributions20 helpful votes
I have been in this hotel for my business trip in Hanoi, this is the nice place to stay even with family or business. Nice pool, clean, good food and very friendly staffs. Just open the door i can step out to the wonderful West Lake. I will come back very soon with my family on my holiday trip.
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Date of stay: September 2019Trip type: Traveled on business
1 Helpful vote
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Response from ThanhT1022, Manager at Somerset West Lake
Responded Jul 3, 2020
Dear benson167, Thank you very much for staying with us and taking your time to review our property. We are delighted that you had an enjoyable stay with us and you like facilities and services. We look forward to welcome you back during your next business trip to Hanoi. Warm regards, Tammy Tran Residence Manager
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PRICE RANGE
$53 - $76 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
somerset west lake hanoi, somerset west lake hotel hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
90
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Frequently Asked Questions about Somerset West Lake
Which popular attractions are close to Somerset West Lake?
Nearby attractions include Bar Dinh (0.2 miles) and Nung Hill (0.2 miles).
What are some of the property amenities at Somerset West Lake?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Somerset West Lake?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Somerset West Lake?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Somerset West Lake?
Conveniently located restaurants include Hien Minh Tea House, Top Chef, and Bamboo81 Cafe.
Are there opportunities to exercise at Somerset West Lake?
Yes, guests have access to a pool and a fitness center during their stay.
Does Somerset West Lake have airport transportation?
Yes, Somerset West Lake offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Somerset West Lake?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Somerset West Lake?
Many travelers enjoy visiting Temple of Literature & National University (1.6 miles), Hoa Lo Prison (2.2 miles), and Presidential Palace Historical Site (1.1 miles).
Does Somerset West Lake have any great views?
Yes, guests often enjoy the lake view available here.