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2/5/2018 2/6/2018
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    Heart Hotel

    11B Hang Hanh | Hoan Kiem, Hanoi 10000, Vietnam
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    2/5/2018 2/6/2018
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    $24
    $23
    SAVE $1
    $23
    Traveler (70)
    Room & Suite (36)
    Pool & Beach (3)
    Overview
    • Excellent57%
    • Very good30%
    • Average10%
    • Poor1%
    • Terrible2%
    Travelers talk about
    “hoan kiem lake” (52 reviews)
    “halong bay” (37 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Concierge
    Dry Cleaning
    Private Balcony
    Free Parking
    2.0 Star Hotel
    All hotel details
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    Rooms
    Feb 5Feb 6
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (286)
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    1 - 5 of 223 reviews

    A TripAdvisor Member
    263
    Reviewed 5 weeks ago via mobile

    Michael and the team were fabulous on our stay here for 2 nights. From the communication after booking right through until arrival at the airport for transfers and then after check out where the team went above and beyond to store our luggage whilst on...More

    Thank A TripAdvisor Member
    Reviewed November 29, 2017 via mobile

    if u like to feel like home chose thise hotel. smal famely hotel not brand new but clean and well managed. smoth to have elevator. staff do more and i mean more not only foure u shoul be comftobol but alsow show u where to...More

    Thank LIMPBML
    Reviewed November 26, 2017 via mobile

    This hotel is a straight up scam. I arrived and they said they had no available rooms even though I booked it 1 month in advance, so they forced me to a different hotel down the street which they claimed was the same price, even...More

    Thank Sam K
    Reviewed November 13, 2017

    I have stayed at this hotel many times. Great staff with good ideas for Hanoi sight seeing and trips to nearby areas. Wonderful breakfast and just a walk across the street to Hoan Kiem Lake. On the weekends the Lake is closed to traffic and...More

    Thank John L
    Reviewed November 11, 2017 via mobile

    We stayed 7 nights celebrating family birthdays and touring Hanoi and surrounds. The staff were very helpful organising airport and day tour transfers. The staff were very friendly going out of thier way to make our stay a pleasant experience.

    Thank SFS17
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Minibar
    Details
    • Price range
    • $24 - $36 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Best Value Hotel in Hanoi
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 28
    • Reservation Options
    • TripAdvisor is proud to partner with HostelWorld, Booking.com, Expedia, Hotels.com, Agoda, Travelocity, Orbitz, Priceline, HotelQuickly, Cancelon and TripOnline SA so you can book your Heart Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveler (70)
    Room & Suite (36)
    Pool & Beach (3)
    Hotel & Grounds (67)
    Bathroom (6)
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    Ask a question
    Questions & Answers
    FaeMarieS
    January 2, 2017|
    AnswerShow all 7 answers
    Response from Martin18_SK | Reviewed this property |
    We took direct bus from the airport to the city centre (don`t remember a number) and it took around 30 min and costs 5000 VND. There are two bus stops near hotel (10 min walk). Bus finishes in front of Ga Ha noi railway... More
    1
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    Room Tips
    "6th Floor Lake View is the best."
    Read review
    "fare rates n very friendly rates"
    Read review
    "Larger rooms are city view, rooms with lake view have a small balcony and are sunny."
    Read review
    "Book thru the hotel website, staff answers emails.."
    Read review
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