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Heart Hotel

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#103 of 574 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Heart Hotel
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235 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Spalding, United Kingdom
Reviewed 2 days ago NEW

It's difficult picking a hotel from a list. The heart seemed ok but in truth it was far better than ok. The rooms are clean and comfortable . The staff are very friendly and helpful , nothing seemed too much trouble, for example , I felt unwell one day and they offered to take me to the pharmacy and bring...

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Thank mike p
Reviewed 1 week ago via mobile

Good vibe. Breakfast pretty good. Staff very friendly. Found us a great tour with a top quality tour company. All in all solid good place with a fabulous location and sound buffering windows so we slept well!

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Thank Donovan D
Anchorage, Alaska
Reviewed 3 weeks ago

I have stayed at the Heart Hotel many times. Hoan Kiem Lake is right around the corner from the hotel. The staff is very knowledgeable about trips to Sapa and Halong Bay. The rooms are comfortable and very clean. A great breakfast to start your day. A great price for a great stay. The hotel can arraign an airport pick...

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2Thank John L
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Hotel offers very good position between rush of Old Quadro and quiet and romantic walking around lake (5-10 min by foot). We enjoyed quiet sleeping out of rush street. Rooms are clean and big enough with bath. They have changed towels every day. Breakfast was good and also with fruits. Highly recommend to book trips via hotel (paid by credit...

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Thank Martin18_SK
Stuttgart, Germany
Reviewed 4 weeks ago

Nice little Hotel just a few meters away from Hoan Kiem Lake. Clean and comfortable. Friends told us about these Hotel and this was realy a good advice. In the middle of Hanoi the Hotel is located in a small and relativ quiet Road. So its also good when you Need a short brake during the day from seigthseeing in...

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Thank Anette W
Bangkok, Thailand
Reviewed October 31, 2016

I booked here after I saw a picture that show view Hoan Kiem Lake from room. It shows hotel is close to lake, on morning I walked only a minute to jogging around the lake. The hotel is near old town, walk for 5 minutes. I think it better than stay inside old town cause on night is so noisy...

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Thank oakarom
Althengstett
Reviewed October 28, 2016

We stayed at two places in Hanoi and surely love this one! The owner and the stuff are friendly from the heart and rooms have windows. (e.g. the other hotel we stayed was more expensive and didn't have one). It is very clean and located very central. We also booked our tours to Sappa and Halong bay here which were...

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Thank Kongeter C
Derby, United Kingdom
Reviewed October 12, 2016

We booked last minute at this hotel, the location is excellent! A simple, nice and clean hotel, perfect for a mini city break. We received excellent service when we arrived - complimentary drink, map of the town, pointers on activities we can do while we are there and they even helped us sort out our travel to Halong Bay for...

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1Thank Lauren S
Reviewed October 9, 2016

Excellent location, few minutes walk to Hoan Kiem lake and night market. High floor, very spacious and brightly lit triple room with windows and balcony. Hotel with lift. Free Wi-Fi in room. Provide bottled water daily. Helpful, friendly and English speaking staff who provide reasonable tour to Halong Bay. Baguette breakfast was yummy.

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2Thank Diamond C
Reviewed September 22, 2016

To the money you cant get it better in Ha Noi. And the staff make you feel as you are with good family.. First time I stay in Viet Nam with out noice Excellent location, nice rooms, clean and good breakfast :)

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1Thank Bjorn D
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in the heart of the famous ancient quarter of Hanoi, Heart hotel is one of the most elegant and luxurious hotels in Hanoi. Stay here visitors could enjoy not only beautiful and romantic view, exciting and traditional life style but also the perfect services and facilities provided. ... more   less 

Additional Information about Heart Hotel

Address: 11B Hang Hanh | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $23 - $41 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heart Hotel 2*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#19 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travelers have asked, with answers from Heart Hotel staff and other travelers.
3 questions
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Questions? Get answers from Heart Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Third Floor or higher”
 of 5 bubbles johnlQ3215IH, 3 weeks ago | Read review
“Our room was in the 5th floor with view to the lake. Beautiful!”
 of 5 bubbles 137anettew, 4 weeks ago | Read review
“602 is best. if can't choose in odd number.”
 of 5 bubbles oakarom, Oct 31, 2016 | Read review
“Choose a room at the back of the hotel with a lake view”
 of 5 bubbles woody44, Sep 21, 2016 | Read review
“Lake view room on upper floor”
 of 5 bubbles Replicon, Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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