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Somerset Grand Hanoi

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Somerset Grand Hanoi
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443 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family stayed at the somerset grqnd in Hanoi in July 2016. We booked a two bedroom apartment with a fantastic view. The hotel has a great pool which believe me you will need because man alive it is betond hot!! It also has a gym and a super convenient supermarket on the ground floor. Very handy for stocking up... More 

Review collected in partnership with this hotel

Helpful?
Thank 149anastasiab
Ho Chi Minh City, Vietnam
1 review
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed our many stays at Somerset Grand Hanoi, nice convenience location, great service and facilities, rooms are very clean, your staffs were very helpful and smiling. Will recommend Somerset Grand Hanoi to our friends and families

Review collected in partnership with this hotel

Helpful?
Thank thicamanhm
Cairns, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Help out with early check in, polite helpful staff , great location, apartment spacious and well equipped.Room service a little overpriced but there are so many nearby alternatives ., great pool and happy people seemed to present during our stay.

Review collected in partnership with this hotel

Helpful?
Thank matthewcF909YG
Hanoi, Vietnam
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very nice place to spend time in Hanoi, good location with a top level services. You have supermarket, restaurants and few shops, you have all what you need on the same place. Good for families, you have spacious and nice view especially on the 25th floor. We gave spend more than week in the penthouse and it is quite

Review collected in partnership with this hotel

Helpful?
Thank Chabchoub J
UK
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 4 nights and enjoyed our stay in a 2 bedroom apartment. The gym is well equipped and there is a pool/table tennis table. The swimming pool is a great size for swimming and leisure and there are 2 tennis courts (which we didn't use). Restaurant is good quality and there is a mini mart next door.... More 

Helpful?
Thank Nicola S
Bengaluru (Bangalore), India
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Somerset Grand Hanoi is well located in the Old Quarter of Hanoi, near the lake and historic attractions. It is in the middle of the shopping areas including branded malls making it an interesting experience for all. The Night market is also near the lake, close to the Somerset Grand Hanoi. It has a restaurant on site, and Swimming Pool,... More 

Review collected in partnership with this hotel

Helpful?
Thank vikram280
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear vikram280 Thank you so much for sharing your recent experience at Somerset Grand Hanoi, a great compliment to hear from our guests like you that Somerset Grand Hanoi is superb value for money and a truly comfortable experience! You are very right pointing out that Somerset Grand Hanoi has one of the best location in town where places of... More 

Perth, Australia
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here as a stopover on the way to Nha Trang from Laos. This hotel was excellent. It was a 2 bedroom apartment with a kitchenette and washing machine. Breakfast was awesome with a huge variety of food. Location in the Old Quarter was really good. There is a large supermarket on the ground levels attached to the hotel... More 

Helpful?
Thank Intanboy
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear Intanboy Thank you so much for your positive impressions of your recent visit to Somerset Grand Hanoi. I am so glad to learn that our service, strategic location and facilities are meeting your expectations. Your kind words is very encouraging and motivates us to do better. I truly appreciate your personal recommendation and your invaluable support to our Ascott... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed with wife and 3 teem daughters for 1 night. Staff was very helpful and actually got us out of a jam when we forgot a suitcase in a cab we took. Rooms are spaciuos but are a bit old. Clean environment and nice pool.

Helpful?
Thank ddreyer69
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear ddreyer69 Thank you so much for taking the time to write this review. I am so happy to hear that our associates managed to get you out of traffic jab. Thank you for recognizing the service of our associates and we are humbled by your compliments. At the same time, I am most pleased to share that we are... More 

Seoul, South Korea
1 review
5 of 5 stars Reviewed 1 week ago

We had an amazingly pleasant stay on our 4 day work trip to Hanoi. The staff is ever helpful and kind with always a smile on their face and some nice small talk if you wish it. The location is great and you can get anywhere downtown within 10-15 min taxi max. The pool, gym and hotel bar are all... More 

Review collected in partnership with this hotel

Helpful?
Thank 161andreas1989
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear 161andreas1989 What a fabulous review you have shared about your recent stay at Somerset Grand Hanoi! I am so happy to learn that you had an amazing stay with us and you enjoyed every aspect of your stay! The best compliment we had when we learn our valued guests like yourself will be returning to stay with us! And,... More 

Nottinghamshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a two bed two bathroom apartment. Pool area was great room was very clean breakfast resident rate was excellent close to old quartet lovely staff all good value good for group stay Internet was free and good

Review collected in partnership with this hotel

Helpful?
Thank isabelrush
Yen Ping L, General Manager at Somerset Grand Hanoi, responded to this review

Dear isabelrush Thank you so much for sharing your positive impression of your recent stay at Somerset Grand Hanoi. I am very happy to read that you enjoyed every aspect of your stay with us and particularly we are very thankful you mentioned good value as this is what we always strive for. Thank you also for recognizing the service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Somerset Grand Hanoi

Address: 49 Hai Ba Trung St, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range: $90 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Somerset Grand Hanoi 4.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Travelocity, Odigeo, HotelTravel.com, DerbySoft Ltd Shanghai HQ, Priceline and Agoda so you can book your Somerset Grand Hanoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Hotel Style:
#21 Luxury Hotel in Hanoi
#29 Family Hotel in Hanoi
#36 Business Hotel in Hanoi
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