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Thaison Palace Hotel

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Traveler (115)
Room & Suite (40)
Dining (9)
Overview
  • Excellent85%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“ms moon”(22 reviews)
“miss moon”(5 reviews)
“hoan kiem lake”(37 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Reviews (485)
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414 results
Traveler rating
347
47
12
2
6
Traveler type
Time of year
LanguageEnglish
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347
47
12
2
6
Show reviews that mention
All reviewsms moonmiss moonhoan kiem lakehalong bayold quarterpackage tourvisit hanoigave us a mapnight marketcity tourrecommend this hotelcity viewa great stayhotel is locatedbooked this hotelspacious roomfamily room
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1 - 5 of 414 reviews
Reviewed April 15, 2018 via mobile

Very tired looking hotel. Not particularly clean if you look close! Breakfast was pretty awful. Bedroom size was good. Bathroom falling apart. Better options out there Front desk was friendly enough but I think the over enthusiastic smiles are there to distract you from the...More

Thank scriabin1976
Reviewed April 13, 2018 via mobile

The hotel is located on a busy street. The staff friendliness and service was average. The food and amenities were average. Not the best value in my opinion. The hotel is very old in need of maintenance. The sink did not drain and the toilet...More

Thank Sue C
Reviewed April 7, 2018 via mobile

Thaison palace is in a wonderful location. Ms Moon is an absolute sweetheart as is the rest of the staff. Everyone is very welcoming and friendly. My wife and I were scheduled to stay for 5 days but we found very cheap tickets to da...More

Thank Drew T
Reviewed March 26, 2018 via mobile

It was first time to come to Hanoi and stay in a small, cozy hotel like my home. Staff were very helpful and smart to recommend all of famous foods and sightseeings Must back to this hotel with my friends and family. Breakfast was so...More

Thank Đỗ N
Reviewed March 21, 2018 via mobile

It very simple hotel simple room but service is supper Miss Moon hotel staff is very helpful and friendly for anybody want to com and visit Hanoi this hotel is one of the best choice for you and your family

Thank Pichetpong P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
$33 - $310 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$33 - $310 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (115)
Room & Suite (40)
Dining (9)
Pool & Beach (4)
Family and Play Areas (3)
Business Center & Event Rooms (3)
Questions & Answers
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Room Tips
"Rooms at the front overlook the road."
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"must see the toilet first"
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"Ask Ms Moon, she will help"
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"has a lift so all floors ok. aprt from floor 9, you must walk the extra floor so not good if you have a..."
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